HRM Homecare Services - Falkirk, Castlelaurie Industrial Estate, Ironworks Business Centre, Falkirk FK2 7XF

Care Provided by HRM Homecare Services - Falkirk

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

60 minutes

Duration of Care

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)

Level of Care

Personal Care

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Help at Home

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Specialist Care Needs

Stoma Care
Catheter Care

Specialist Care Conditions

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	From £26.76
Weekly Live-in Care	From £970

Contact HRM Homecare Services - Falkirk to get a personalised quote:

Dependent on the complexity of needs.

The price(s) shown are provided by the agency. Contact HRM Homecare Services - Falkirk for full pricing details and T&Cs.

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)

Good to Know

Group / Owner

HRM Homecare Services Ltd
Private Owned

Person in charge

Anna Houston (Operations Director)

HRM Homecare Services - Falkirk Reviews (9)

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9.3

HRM Homecare Services - Falkirk has a Review Score of 9.3 (9.293) out of 10, based on 6 reviews in the last 2 years.
Over all time HRM Homecare Services - Falkirk has 9 reviews.

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Showing 9 reviews matching selected criteria

Review from James J (Client / Service User) published on 4 February 2026 Submitted via Postal Review Card•

Overall Experience

The only thing the carers carry out for me is to empty my commode. They carry a receptacle from the upstairs bedroom and empty same in the downstairs toilet. They also clean and steralise receptacle for further use. They carry out this task diligently and cheerfully. I am unable because of a stroke to carry anything on stairs as I need to use both right and left hand rails.

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Review from M J (Daughter of Client) published on 21 October 2025 Submitted via Website•

Overall Experience

Carers are very pleasant and understanding towards service user. Only problem service user has is they are use to regular carers, then they move on. We have tried explaining they will not get same carers all the time.

They gets very anxious on a wednesday and sunday, as these are shower days. Although extra time has been given for shower days, the carers (not all of them)can be in and out within 20minutes sometimes less. The service user feels rushed and not dried properly. This matter was brought up previously had and the senior management informed me she had checked the carers sign on times and these were fine. I explained to management, I myself witnessed the time the carer entered and exited the property and this was no consistent with the allocated time.

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↩Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - Falkirk

Thank you for your feedback. We're glad the service user finds carers pleasant and understanding. We acknowledge concerns about carer consistency and are doing our best to minimise disruptions.

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Review from A M (Friend of Client) published on 17 September 2025 Submitted via Website•

Overall Experience

Staff are very good, take time to ensure her hair is washed and she is clean and comfortable and ensure that she has taken her medication, the staff are very helpful and I am aware that I can call the office anytime

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↩Reply from Suzanne Gribbon, Digital Care and Support Officer at HRM Homecare Services - Falkirk

Were so pleased to hear that youre happy with the care your loved one is receiving. Our team is dedicated to providing respectful and thorough support, and its wonderful to know that their efforts in making her feel clean, comfortable, and safe are being noticed and appreciated.Its also great to... Read more

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Review from D N (Client / Service User) published on 4 July 2025 Submitted via Postal Review Card•

Overall Experience

Everything is cool.

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↩Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - Falkirk

Thank you for your positive feedback. I will pass this on to the relevant support staff.

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Management

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Review from Allison B (Client / Service User) published on 4 July 2025 Submitted via Postal Review Card•

Overall Experience

I am happy overall with all my carers and I don't have a problem.

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↩Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - Falkirk

Thank you very much for taking the time to fill in the review card. HRM is delighted that you are experiencing a positive service from our dedicated support staff. I will pass on your lovely comments.

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Management

Treated with Dignity

Value for Money

Review from Moria D (Client / Service User) published on 23 June 2025 Submitted via Postal Review Card•

Overall Experience

I am very satisfied with the care and attention I receive from my carers. They are very friendly and helpful, which is very much appreciated so I have no complaints whatsoever.

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↩Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - Falkirk

Thank you very much for taking the time to fill in the review card. HRM are delighted that the carers are providing you with the care that you deserve. I will pass your positive feedback onto the relevant carers.

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Management

Treated with Dignity

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Review from E W (Daughter of Client) published on 25 August 2023 Submitted via Website•

Overall Experience

Your carers have been incredibly supportive and helpful to my mother.
They are caring, reliable, helpful, and patient.
My mother's mental and physical health has improved since they have taken over her care and her last release from hospital.

We cannot thank you enough; you've no idea the relief this brings the family. Thank you...

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↩Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - Falkirk

Thank you for filling in the review card. HRM is delighted that your mother is experiencing good quality care from our fabulous carers. HRM always ensures all our lovely service users receive the best possible care. I will pass on your positive comments to the relevant carers.

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Review from W W (Client / Service User) published on 19 May 2023 Submitted via Postal Review Card•

Overall Experience

I have always found that the service is first class. The carers are always very patient, kind and very helpful.

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↩Reply from Suzanne Gribbon, Senior Care Officer at HRM Homecare Services - Falkirk

Thank you for completing our review card, I am happy to hear you are happy with the care your receiving.

I will pass this on to the team who support you.

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No Rating

Review from L W (Daughter of Client) published on 27 April 2023 Submitted via Postal Review Card•

Overall Experience

If it wasnt for the carers Mum couldn't stay in her own home. They are always cheery and chatty and mum looks forward to them coming in, They provide an invaluable service which we could not do without.

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↩Reply from Charlene Smith, Operations Manager at HRM Homecare Services - Falkirk

Your welcome, and thanks for submitting your feedback, I will ensure your compliment is passed onto the Falkirk Team.

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Regulatory Rating

Care Inspectorate (CI) Rating

Date: 16 July 2026

How well do we support people's wellbeing?
Very Good
(5)
How good is our leadership?
Very Good
(5)
How good is our staff team?
Very Good
(5)
How well is care and support planned?
Very Good
(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Accreditations

There are no accreditations posted yet for HRM Homecare Services - Falkirk.

Meet the Team (4)

Lynn LaughlandJob Title Chief Executive OfficerJoined 1994

Lynn is the Chief Executive Officer of HRM Homecare Services.

She founded HRM Homecare Services in 1994. Lynn’s focus has always been her children and as such, she named the company after them (HRM-Heather, Russell & Mhairi). Supporting others was the kernel for the creation of the business in 1994 and an ethos of compassionate care and support remains the principal driver of all aspects of HRM’s service delivery today. Read less

Diane TinlineJob Title Managing Director

Diane is the Managing Director of HRM Homecare Services.

Anna HoustonJob Title Director

Anna is one of the Directors at HRM Homecare Services.

Dayna HogarthJob Title Care Co-ordinator

Dayna is one of the Care coordinators at HRM Homecare Services.

Frequently Asked Questions about HRM Homecare Services - Falkirk

How much does HRM Homecare Services - Falkirk cost?

The agency lists fees from £26.76 for hourly visiting care and from £970 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider).

How many Carers does HRM Homecare Services - Falkirk employ?

HRM Homecare Services - Falkirk employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact HRM Homecare Services - Falkirk to verify any information. View our terms and conditions. HRM Homecare Services - Falkirk has an Enhanced Service -what an Enhanced Service includes.

HRM Homecare Services - Falkirk