Submit a Review for Belong at Home Atherton
55 Mealhouse Lane, Atherton, Manchester, M46 0EU
View Full Details of Belong at Home AthertonLatest Reviews for Belong at Home Atherton
03 October 2025
My dad started having memory problems about four years ago, and after a short stay in hospital he began receiving visits from council-approved carers. I wasn't happy with the service, so I switched to Belong at Home - and I couldn't be more glad that I did. The team treat Dad like one of their own, and the care has adapted beautifully as his illness has progressed (he was recently diagnosed with mixed dementia). I can also keep track of his mood, medication, and meals through the app while I'm at work, which gives me real peace of mind. Most importantly, Dad really enjoys their company. They always take the time to chat with him and even play his favourite music during visits, which makes such a difference. I honestly don't know what we'd do without Belong at Home, and I can't recommend them highly enough.
12 September 2025
My mum enjoys her visits from Belong at Home Carers. She is treated with dignity, she's well cared for they listen and act on her needs as appropriate in a friendly relaxed manner. It's a welcome break for the family knowing she's in safe hands. Mum loves a chat with them sharing her stories and enjoys hearing about their lives. It's a family joke that the carers make the best omelettes especially Helen. Thank you ladies for all that you do.
12 September 2025
My brother has been at Belong now for over 12 years. He has had help from the caring staff for the last 2 years and we are very pleased with the level of care and the friendly staff. The whole service is very professional and the management supportive.
10 September 2025
The carers are lovely with me, my family and their dogs!.They do everything needed in a very pleasant manner. They are on time and i look forward to their visits. I would have liked to give five stars but can't because of very small niggles, such as making sure the worktop is clean after preparing food. This in no way affects the appreciation i have for this service and would not wish to have any other.
10 September 2025
Belong at Home provide a weekly welfare visit to my elderly mother. They also offer the flexibility to make additional visits when I am away for work or holiday. My mother feels respected and enjoys the conversation with those who come to her home. Staff members also help with a few tasks like putting the bins out. From being initially sceptical about the need for visits, she has come to look forward to them. Communications re. additional/cancelled visits are mostly handled efficiently. My mother doesn't have a Smartphone to use the app and so is emailed to inform her about who will be visiting and when.
03 September 2025
Very happy with the support and flexibility provided for the at Home care . The carers take Mum shopping and are flexible if l want to alter the times of a visit. The team Managers are helpful and listen to Mum's and family requests
03 September 2025
The staff are friendly and provide an excellent service. The serve provided is well mannered, friendly and sometimes light hearted. Their care provides the opportunity for a chat when she may not have such an opportunity. Well done to all your staff
02 September 2025
Staff are caring, friendly and use initiative. I trust them to consider mums needs and to act where necessary. They appear to be well trained. Staff are usually on time and stay for the full allotted time. Occasionally the planned time of visit is changed which doesn't always match mum's needs, but I understand that this may be necessary when attempting to match staff resource with the client jigsaw.
18 August 2025
I couldn't cope without the carers. I really appreciate all they do and look forward so much to them coming each day.
05 November 2024
The carers are very good. They are very pleasant to me. Also very helpful, they work very hard. Management is very caring.
05 November 2024
I have found the staff to be very friendly and helpful to my brother. They are also punctual and understanding of his needs.
14 October 2024
I find the service is excellent, the carers are always on time and look after my wife with a shower and dressing her. She looks forward to them in the morning as they are always pleasant. She is showered and dressed and the bathroom is always left clean and tidy. We have used another home care in the past and Belong at Home is the best.
27 September 2024
In my opinion terrible, atrocious, appalling, inconsiderate, nosey, insincere, awful, bad mannered, two faced, unprofessional, untidy, poorly trained, in it for the profit, so no way would we recommend due to management.
30 August 2024
Mum used Belong at Home Atherton's services for 7 months. She had never had care from none family members before but quickly took to the carers. The service provided was of the highest standard and very professional, but the carers were also very friendly and very empathetic towards Mum, which was greatly appreciated. The service is well-led, and the managers hold care reviews and update regularly with any concerns. They quickly respond to telephone calls and emails. At a care review, the manager immediately stepped in to take Mum to the bathroom even though it was in between care sessions. We stopped using the service because Mum's health deteriorated and she needed to move to a care home.
23 August 2024
Belong at Home Atherton team is excellent. I cannot express how fantastic the staff and the management are, nothing is too much trouble for them. Whatever my mum needed they always put her needs first. They are excellent with her dementia and Alzheimer's side effects. They are trained and professional also, they are like extended members of the family. They give all the family and also myself peace of mind that we couldn't wish for anyone else to look after my mum. They always contact myself and brother if Mum ever has or needs anything. I would recommend Belong at Home Atherton to everyone. Thank you for doing a brilliant job.
20 August 2024
They are wonderful carers. My mum thinks they are all great and do everything she needs. They are easy to contact and she feels like they are family.
31 May 2024
The care my dad received from Belong at Home was outstanding. All the staff are extremely friendly, kind and professional. They went above and beyond, sometimes in challenging circumstances. Any medication changes were dealt with immediately - nothing seemed too much trouble. From day one, I had complete confidence that Dad's needs would be met and his care would be of the highest standard. I can't thank the staff enough for the care and love they showed my dad and the support they gave me. I would 100% recommend Belong at Home Atherton.
12 December 2023
The staff caring for my father this year have been amazing. They have treated him with the utmost respect at all times and gone above and beyond their required duties at difficult times. The whole team from the manager downwards have been very professional in their approach and worthy of high praise.
24 May 2023
Belong at Home Atherton staff have provided excellent support for my mum, who has mixed dementia. All the staff are caring yet friendly and professional, and my mum feels very at ease with the carers that visit. I highly recommend Belong at Home Atherton; thank you.
12 May 2023
We would recommend Belong at Home to everyone who needs home care. Staff are extremely caring, supportive and capable. They are very well trained and approach any task professionally. They have provided home care for my husband and support for me, for over 6 years and have proved to be totally dependable, flexible to our changing care needs and always willing to go the extra mile. Any problems/necessary changes to the care plan are dealt with immediately and all the staff who come to our home are approachable and friendly - we can’t thank them enough.
Latest Reviews for Belong at Home Atherton
03 October 2025
My dad started having memory problems about four years ago, and after a short stay in hospital he began receiving visits from council-approved carers. I wasn't happy with the service, so I switched to Belong at Home - and I couldn't be more glad that I did. The team treat Dad like one of their own, and the care has adapted beautifully as his illness has progressed (he was recently diagnosed with mixed dementia). I can also keep track of his mood, medication, and meals through the app while I'm at work, which gives me real peace of mind. Most importantly, Dad really enjoys their company. They always take the time to chat with him and even play his favourite music during visits, which makes such a difference. I honestly don't know what we'd do without Belong at Home, and I can't recommend them highly enough.
12 September 2025
My mum enjoys her visits from Belong at Home Carers. She is treated with dignity, she's well cared for they listen and act on her needs as appropriate in a friendly relaxed manner. It's a welcome break for the family knowing she's in safe hands. Mum loves a chat with them sharing her stories and enjoys hearing about their lives. It's a family joke that the carers make the best omelettes especially Helen. Thank you ladies for all that you do.
12 September 2025
My brother has been at Belong now for over 12 years. He has had help from the caring staff for the last 2 years and we are very pleased with the level of care and the friendly staff. The whole service is very professional and the management supportive.
10 September 2025
The carers are lovely with me, my family and their dogs!.They do everything needed in a very pleasant manner. They are on time and i look forward to their visits. I would have liked to give five stars but can't because of very small niggles, such as making sure the worktop is clean after preparing food. This in no way affects the appreciation i have for this service and would not wish to have any other.
10 September 2025
Belong at Home provide a weekly welfare visit to my elderly mother. They also offer the flexibility to make additional visits when I am away for work or holiday. My mother feels respected and enjoys the conversation with those who come to her home. Staff members also help with a few tasks like putting the bins out. From being initially sceptical about the need for visits, she has come to look forward to them. Communications re. additional/cancelled visits are mostly handled efficiently. My mother doesn't have a Smartphone to use the app and so is emailed to inform her about who will be visiting and when.
03 September 2025
Very happy with the support and flexibility provided for the at Home care . The carers take Mum shopping and are flexible if l want to alter the times of a visit. The team Managers are helpful and listen to Mum's and family requests
03 September 2025
The staff are friendly and provide an excellent service. The serve provided is well mannered, friendly and sometimes light hearted. Their care provides the opportunity for a chat when she may not have such an opportunity. Well done to all your staff
02 September 2025
Staff are caring, friendly and use initiative. I trust them to consider mums needs and to act where necessary. They appear to be well trained. Staff are usually on time and stay for the full allotted time. Occasionally the planned time of visit is changed which doesn't always match mum's needs, but I understand that this may be necessary when attempting to match staff resource with the client jigsaw.
18 August 2025
I couldn't cope without the carers. I really appreciate all they do and look forward so much to them coming each day.
05 November 2024
The carers are very good. They are very pleasant to me. Also very helpful, they work very hard. Management is very caring.
05 November 2024
I have found the staff to be very friendly and helpful to my brother. They are also punctual and understanding of his needs.
14 October 2024
I find the service is excellent, the carers are always on time and look after my wife with a shower and dressing her. She looks forward to them in the morning as they are always pleasant. She is showered and dressed and the bathroom is always left clean and tidy. We have used another home care in the past and Belong at Home is the best.
27 September 2024
In my opinion terrible, atrocious, appalling, inconsiderate, nosey, insincere, awful, bad mannered, two faced, unprofessional, untidy, poorly trained, in it for the profit, so no way would we recommend due to management.
30 August 2024
Mum used Belong at Home Atherton's services for 7 months. She had never had care from none family members before but quickly took to the carers. The service provided was of the highest standard and very professional, but the carers were also very friendly and very empathetic towards Mum, which was greatly appreciated. The service is well-led, and the managers hold care reviews and update regularly with any concerns. They quickly respond to telephone calls and emails. At a care review, the manager immediately stepped in to take Mum to the bathroom even though it was in between care sessions. We stopped using the service because Mum's health deteriorated and she needed to move to a care home.
23 August 2024
Belong at Home Atherton team is excellent. I cannot express how fantastic the staff and the management are, nothing is too much trouble for them. Whatever my mum needed they always put her needs first. They are excellent with her dementia and Alzheimer's side effects. They are trained and professional also, they are like extended members of the family. They give all the family and also myself peace of mind that we couldn't wish for anyone else to look after my mum. They always contact myself and brother if Mum ever has or needs anything. I would recommend Belong at Home Atherton to everyone. Thank you for doing a brilliant job.
20 August 2024
They are wonderful carers. My mum thinks they are all great and do everything she needs. They are easy to contact and she feels like they are family.
31 May 2024
The care my dad received from Belong at Home was outstanding. All the staff are extremely friendly, kind and professional. They went above and beyond, sometimes in challenging circumstances. Any medication changes were dealt with immediately - nothing seemed too much trouble. From day one, I had complete confidence that Dad's needs would be met and his care would be of the highest standard. I can't thank the staff enough for the care and love they showed my dad and the support they gave me. I would 100% recommend Belong at Home Atherton.
12 December 2023
The staff caring for my father this year have been amazing. They have treated him with the utmost respect at all times and gone above and beyond their required duties at difficult times. The whole team from the manager downwards have been very professional in their approach and worthy of high praise.
24 May 2023
Belong at Home Atherton staff have provided excellent support for my mum, who has mixed dementia. All the staff are caring yet friendly and professional, and my mum feels very at ease with the carers that visit. I highly recommend Belong at Home Atherton; thank you.
12 May 2023
We would recommend Belong at Home to everyone who needs home care. Staff are extremely caring, supportive and capable. They are very well trained and approach any task professionally. They have provided home care for my husband and support for me, for over 6 years and have proved to be totally dependable, flexible to our changing care needs and always willing to go the extra mile. Any problems/necessary changes to the care plan are dealt with immediately and all the staff who come to our home are approachable and friendly - we can’t thank them enough.