Belong at Home Atherton is an affordable, high-quality home care service.
Through personal care, support and companionship, staff enable people to continue living in their own home and community. Staff offer expert support with daily living and medication.
When choosing Belong at Home Atherton as a home care service, the support needed is provided.
Care Provided by Belong at Home Atherton
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £37.50 - £38.50
See key facts and pricing information on our website for further details.
Contact Belong at Home Atherton to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Belong at Home
- Voluntary / Not for Profit Owned
Person in charge
- Lesley Bailey (Area Manager)
Belong at Home Atherton Reviews (53)
Belong at Home Atherton has a Review Score of 9.6 (9.576) out of 10, based on 17 reviews in the last 2 years.
Over all time Belong at Home Atherton has 53 reviews.
The household support tasks mean that her living environment is improved and I do feel that this brings a sense of greater mental wellbeing. The structure means that she's eating an evening meal at a much more sensible and regular time. Prompts about fluid intake and taking tablets are responded to in a positive manner.
She doesn't see these visits as an intrusion but welcomes them, which is brilliant.
Thank you very much for taking the time to provide this feedback. We are delighted to hear that your mother's experience with Belong at Home Atherton is so positive. It will mean a great deal to our team to read your comments and I will ensure that they are shared with everyone. Thanks again.
The team treat Dad like one of their own, and the care has adapted beautifully as his illness has progressed (he was recently diagnosed with mixed dementia). I can also keep track of his mood, medication, and meals through the app while I'm at work, which gives me real peace of mind.
Most importantly, Dad really enjoys their company. They always take the time to chat with him and even play his favourite music during visits, which makes such a difference.
I honestly don't know what we'd do without Belong at Home, and I can't recommend them highly enough.
Thank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong at Home Atherton ; we are so delighted to hear this has been your experience and that your Dad is so well cared for by our dedicated team.
It's a welcome break for the family knowing she's in safe hands. Mum loves a chat with them sharing her stories and enjoys hearing about their lives. It's a family joke that the carers make the best omelettes especially Helen.
Thank you ladies for all that you do.
Thank you so much for this lovely review! We are so pleased to hear that your Mum enjoys our visits so much and as a family you are happy with the care that we offer. I will pass your feedback on to all of the team - especially Helen!
My brother has been at Belong now for over 12 years. He has had help from the caring staff for the last 2 years and we are very pleased with the level of care and the friendly staff. The whole service is very professional and the management supportive.
Thank you very much for taking the time to provide this feedback, which is valued by all the team. We are delighted to hear that your brother is receiving a great level of care and that you are so happy with the support given.
The carers are lovely with me, my family and their dogs!.They do everything needed in a very pleasant manner. They are on time and i look forward to their visits. I would have liked to give five stars but can't because of very small niggles, such as making sure the worktop is clean after preparing food. This in no way affects the appreciation i have for this service and would not wish to have any other.
Thank you so much for your kind and thoughtful feedback. We're absolutely delighted to hear that you feel well cared for and enjoy the visits from our carers; it's wonderful to know they've built such a positive relationship with you, your family, and the dogs! We also appreciate your honest...
The carers take Mum shopping and are flexible if l want to alter the times of a visit.
The team Managers are helpful and listen to Mum's and family requests
Thank you so much for your positive feedback on the support provided at Belong at Home Atherton. We are delighted to hear your mum is so well supported and there is such good communication with our team.
Well done to all your staff
Thank you for leaving such a kind review of Belong at Home Atherton. We are so happy to hear that your wife is enjoying our visits and that our team and showing such great care and respect. I will share this feedback with them all.
Staff are caring, friendly and use initiative. I trust them to consider mums needs and to act where necessary. They appear to be well trained. Staff are usually on time and stay for the full allotted time. Occasionally the planned time of visit is changed which doesn't always match mum's needs, but I understand that this may be necessary when attempting to match staff resource with the client jigsaw.
Thank you very much for taking the time to provide us with this feedback. We are delighted that you are finding our home care service a valuable way of helping to support your mum. Thanks again for choosing Belong at Home Atherton and we will share your valuable feedback with the team so that we can continue to improve our services.
I couldn't cope without the carers. I really appreciate all they do and look forward so much to them coming each day.
Thank you so much for your positive feedback on the support provided by Belong at Home Atherton. We are delighted to hear that you look forward to our visits and I will pass your kind words onto the entire team.
Management is very caring.
Thank you very much for taking the time to provide this feedback. It means a great deal to the team here and we are so pleased to hear you are happy with Belong at Home Atherton.
I have found the staff to be very friendly and helpful to my brother. They are also punctual and understanding of his needs.
Thank you very much for taking the time to provide this feedback, which is valued by all the team. We are delighted to hear that your experience with Belong at Home Atherton has been so positive and that your brother's needs are being met.
She is showered and dressed and the bathroom is always left clean and tidy.
We have used another home care in the past and Belong at Home is the best.
Thank you very much for taking the time to provide this lovely feedback. It means a great deal to the team here and we are so pleased to hear you are so happy with the care provided by Belong at Home Atherton.
In my opinion terrible, atrocious, appalling, inconsiderate, nosey, insincere, awful, bad mannered, two faced, unprofessional, untidy, poorly trained, in it for the profit, so no way would we recommend due to management.
Thank you for taking the time to share your feedback. While this was extremely disappointing to read, we do take all feedback seriously and aim to learn from it. As a not-for-profit organisation, Belong is focused on providing high-quality support and accommodation for older people and we welcome all constructive dialogue that helps us to improve our services.
Mum used Belong at Home Atherton's services for 7 months. She had never had care from none family members before but quickly took to the carers. The service provided was of the highest standard and very professional, but the carers were also very friendly and very empathetic towards Mum, which was greatly appreciated. The service is well-led, and the managers hold care reviews and update regularly with any concerns. They quickly respond to telephone calls and emails. At a care review, the manager immediately stepped in to take Mum to the bathroom even though it was in between care sessions. We stopped using the service because Mum's health deteriorated and she needed to move to a care home.
Thank you very much for taking the time to provide us with this great feedback. We are delighted that you found Belong at Home Atherton a valuable way of helping to support your mum. it's been a pleasure to have been able to assist her during this time and the team will be very pleased to hear your kind words.
Belong at Home Atherton team is excellent. I cannot express how fantastic the staff and the management are, nothing is too much trouble for them. Whatever my mum needed they always put her needs first. They are excellent with her dementia and Alzheimer's side effects. They are trained and professional also, they are like extended members of the family. They give all the family and also myself peace of mind that we couldn't wish for anyone else to look after my mum. They always contact myself and brother if Mum ever has or needs anything. I would recommend Belong at Home Atherton to everyone. Thank you for doing a brilliant job.
Thank you for taking the time to submit such a wonderful review. We aim to maintain high standards at Belong at Home Atherton; we are so delighted to hear this has been your experience and that your mum is receiving the care and attention that she needs. I will make sure your kind words are passed to the all of our Belong at Home team.
They are wonderful carers. My mum thinks they are all great and do everything she needs. They are easy to contact and she feels like they are family.
Thank you for such lovely feedback. We are overjoyed to hear your mum is happy with our service and feels like we are family. I will make sure your review is passed on to the entire Belong at Home Atherton team.
The care my dad received from Belong at Home was outstanding. All the staff are extremely friendly, kind and professional. They went above and beyond, sometimes in challenging circumstances. Any medication changes were dealt with immediately - nothing seemed too much trouble. From day one, I had complete confidence that Dad's needs would be met and his care would be of the highest standard. I can't thank the staff enough for the care and love they showed my dad and the support they gave me. I would 100% recommend Belong at Home Atherton.
Thank you so much for this lovely review! It was a privilege for the Belong at Home Atherton team to support your dad. Knowing that you had such confidence and trust in their professionalism will mean a great deal to all of them.
The staff caring for my father this year have been amazing. They have treated him with the utmost respect at all times and gone above and beyond their required duties at difficult times. The whole team from the manager downwards have been very professional in their approach and worthy of high praise.
Thank you so much for taking the time to post this wonderful feedback. Our team will be most touched to read this. We are delighted to hear that your experience of Belong at Home Atherton is so positive. We are particularly delighted that you find the whole team worthy of high praise.
Belong at Home Atherton staff have provided excellent support for my mum, who has mixed dementia. All the staff are caring yet friendly and professional, and my mum feels very at ease with the carers that visit. I highly recommend Belong at Home Atherton; thank you.
Thank you for submitting such a kind review. We are delighted to hear your experience with Belong at Home Atherton has been a good one, in particular, that all of the team are caring and professional. Thanks again for choosing us; it's a pleasure to have your mum with us.
Any problems/necessary changes to the care plan are dealt with immediately and all the staff who come to our home are approachable and friendly - we can’t thank them enough.
Thank you very much for taking the time to provide us with this feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. We are delighted that you find our team very supportive, approachable and friendly and that they are always willing to go the extra mile. It...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 November 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (18)
- Posted: Tuesday 21 Apr 2026Decked in black and gold balloons, bunting, and banners, Atherton’s leading care village, Belong, has commemorated 15 years supporting the community with a birthday bonanza destined to be the focus...
- Posted: Monday 09 Feb 2026As awards season gets underway with Oscars, BAFTAs, and Grammys making for many a headline, social care’s top talent has joined the party with its own glittering celebration – the...
- Posted: Monday 17 Nov 2025Dementia specialist care operator, Belong, has seen three of its care villages reaccredited the Quality Hallmark Award, demonstrating the highest standards and best practice in end-of-life care for its customers....
Awards / Recognitions (11)
- Recipient: Belong at HomeDate: Friday 30 May 2025
- Recipient: Belong at HomeDate: Friday 31 May 2024
- Recipient: Belong at HomeDate: Wednesday 31 May 2023
Meet the Team (4)
Lesley has an extensive career history in social care which began in a residential home in Salford, and later as a care assistant for social services for 9 years, before leaving to live in Holland and later Portugal. On returning to England in 2004, Lesley returned to social care, working at Cornwall Care as a community carer, before progressing within the company and becoming an area manager for two areas of domiciliary care in the area of St Ives and in Falmouth. Lesley returned back to Manchester, to be nearer to her parents in 2008, and managed a small residential home for people with mental illness before joining Belong, as the Registered Manager for the Belong at Home service in Atherton, in April 2019.
Andy is a highly motivated and caring member of the Belong at Home team and its longest-standing colleague, having been appointed as its first community support worker when the service was launched in 2009.
He embodies Belong values and has worked across the various Belong at Home regions to support local teams through various challenging periods. He has been instrumental in developing the service to its current level and is committed to taking it to the next level, both in terms of business growth and closer integration with the villages to ensure our services operate in a complementary manner. He is loved and admired by customers and colleagues alike, working closely with his care team and also with other managers, providing support to all who need it. As Head of Operations (Belong at Home), Andrew maintains his focus on the customer, leading by example and showing his usual determination to ensure that clients receive person-centred support from a team in which he is personally invested. Andrew is a great example of someone who lives and breathes the organisation’s ethos, values and culture, and instils these into both his team and other managers. He is a truly inspirational individual.
Rachael is an outstanding trainer who has worked in the Health and Social Care sector for 29 years.
She started with Cheshire County Council in domiciliary care in 1996 and then joined CLS in 1997, where she worked as a Care Assistant and Care Team Leader before progressing to a Care Manager.
Recognising her passion for mentoring and developing others, she made the move to training company, Total People, where she worked for 15 years as a Training Advisor/Assessor/IQA supporting learners through various Health and Social Care qualifications at L2/3/5.
In 2017, she was appointed Practice Development Facilitator for Belong at Home, with responsibility for the professional development of our community support workers across all regions.
An invaluable member of our team, Rachael enjoys empowering others to be able to support customers in a person-centred way to ensure they receive continuity of high-quality care.
Elaine brings a wealth of care sector experience to her role as Senior Enquiry Manager for Belong at Home and, above all, carries it out with enormous empathy and compassion.
She has supported the expansion of Belong’s home care service since 2016, providing advice, information and guidance to people seeking support in their own homes.
Prior to that she worked as Enquiry Manager for CLS Care Services for a number of years, applying her previous extensive experience as a frontline carer to bear in her ability to support enquirers through the process of finding the right care setting, as well as supporting managers to promote their care services effectively.
Elaine’s caring qualities have been honed over a long career in the care sector, which she first joined in 1988, holding a variety of roles, including Care Assistant, Activity Co-ordinator and Team Leader, before working as a highly effective Registered Home Manager for 15 years.
Frequently Asked Questions about Belong at Home Atherton
How many Carers does Belong at Home Atherton employ?
Belong at Home Atherton employs 12 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Belong at Home Atherton to verify any information. View our terms and conditions. Belong at Home Atherton has an Enhanced Service - more info.