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Belong at Home Atherton has a Review Score of 9.7 (9.667) out of 10, based on 17 reviews in the last 2 years.
Over all time Belong at Home Atherton has 52 reviews.
Thank you so much for taking the time to post this lovely feedback. It's a privilege to support your mum, and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our Belong at Home teams to read your comments, especially since all the carers who have looked after your mum have been lovely with her. I will ensure this is shared with everyone. Thanks again.
Thank you very much for taking the time to provide us with this feedback. We are delighted that you found our Belong at Home Atherton service a valuable way of helping to support your mum and dad and that you found our carers loving understanding and patient.
Thank you very much for taking the time to provide us with this feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our Belong at Home Atherton team to know that this is appreciated and that you highly recommend us.
Thank you so much for taking the time to post this feedback, especially that our carers are helpful and friendly. We aim to maintain high standards at Belong at Home Atherton; we are so delighted to hear this has been your experience.
Thank you very much for taking the time to provide us with this feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our Belong at Home Atherton team to know that this is appreciated and in particular that you find we treat you with dignity and respect.
Thank you for such lovely feedback. We are delighted to hear your father-in-law was happy with us and enjoyed our services. I will make sure your review is passed on to the Belong at Home Atherton team.
Thank you for taking the time to submit your review of Belong at Home Atherton. We are so touched by your kind words and will make sure your comments are shared with the team.
Thank you for taking the time to provide this lovely feedback. We are delighted to know that your mum is happy at Belong at Home Atherton and that the dedication of our Belong at Home teams are making a difference. Thank you for choosing Belong at Home Atherton.
Thank you very much for taking the time to provide us with this feedback. We are delighted that you are finding our home care service a valuable way of helping to support your mum. Thanks again for choosing Belong at Home Atherton; it’s a pleasure to have your e.g. mum with us.
Thank you very much for taking the time to provide us with this feedback. Our staff work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our Belong at Home Atherton team to know that this is appreciated. Thank you for choosing Belong at Home Atherton.
Thank you very much for taking the time to provide this very touching feedback. It is a privilege to support your sister, and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our Belong at Home Atherton team to read your comments, and I will ensure they are shared with everyone. Thank you; for choosing Belong at Home Atherton.
Thank you for your positive feedback on the support provided by Belong at Home Atherton. Our staff work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our Belong at Home team to know that this is appreciated. Thank you; for choosing Belong at Home Atherton.
Thank you very much for taking the time to provide us with this feedback. We are delighted that you are finding our home care service a valuable way of helping to support your father. Thanks again for choosing Belong at Home Atherton. It's a pleasure having your father with us.
Thank you for taking the time to submit your review of Belong at Home Atherton. Our staff will be thrilled with this feedback. We aim to maintain high standards; at Belong at Home. We are so delighted that this has been your experience. Many thanks; for choosing Belong at Home Atherton.
Thank you very much for this lovely review of Belong at Home Atherton. We really appreciate you taking the time to provide it and our Belong at Home staff will be delighted to hear that your dad was settled and happy. Thank you for choosing Belong at Home Atherton.
Thank you for taking the time to submit this incredibly moving feedback for Belong at Home Atherton. It is a privilege to support you, and it is crucial to us that we make people's time with us as special and as positive as possible. It will mean a great deal to our Belong at Home team, to read your comments and I will ensure they are shared with everyone. Thank you for choosing to Belong at Home Atherton.
Thank you for taking the time to submit your review of the Belong at Home service. We aim to maintain high standards and are pleased to hear this has been your experience. I will ensure your kind comments are shared with the Atherton team.
Thank you very much for taking the time to post this lovely feedback. We are delighted to hear that you are happy with the Belong at Home service and trust that your experience will continue to be a positive one.
Thank you for your positive feedback on the support provided by Belong at Home. We aim to maintain high standards and we are delighted to hear that this has been your experience. I will ensure that your kind words are shared with the Belong at Home staff team; thanks again.
Thank you so much for this lovely review! It means a great deal to the team here and we are so pleased that you are happy with the Belong at Home service.
The Review Score of 9.7 (9.667) out of 10 for Belong at Home Atherton is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Belong at Home Atherton is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5Lesley has an extensive career history in social care which began in a residential home in Salford, and later as a care assistant for social services for 9 years, before leaving to live in Holland and later Portugal. On returning to England in 2004, Lesley returned to social care, working at Cornwall Care as a community carer, before progressing within the company and becoming an area manager for two areas of domiciliary care in the area of St Ives and in Falmouth. Lesley returned back to Manchester, to be nearer to her parents in 2008, and managed a small residential home for people with mental illness before joining Belong, as the Registered Manager for the Belong at Home service in Atherton, in April 2019.
Andy is a highly motivated and caring member of the Belong at Home team and its longest-standing colleague, having been appointed as its first community support worker when the service was launched in 2009.
He embodies Belong values and has worked across the various Belong at Home regions to support local teams through various challenging periods. He has been instrumental in developing the service to its current level and is committed to taking it to the next level, both in terms of business growth and closer integration with the villages to ensure our services operate in a complementary manner. He is loved and admired by customers and colleagues alike, working closely with his care team and also with other managers, providing support to all who need it. As Head of Operations (Belong at Home), Andrew maintains his focus on the customer, leading by example and showing his usual determination to ensure that clients receive person-centred support from a team in which he is personally invested. Andrew is a great example of someone who lives and breathes the organisation’s ethos, values and culture, and instils these into both his team and other managers. He is a truly inspirational individual.
Rachael is an outstanding trainer who has worked in the Health and Social Care sector for 29 years.
She started with Cheshire County Council in domiciliary care in 1996 and then joined CLS in 1997, where she worked as a Care Assistant and Care Team Leader before progressing to a Care Manager.
Recognising her passion for mentoring and developing others, she made the move to training company, Total People, where she worked for 15 years as a Training Advisor/Assessor/IQA supporting learners through various Health and Social Care qualifications at L2/3/5.
In 2017, she was appointed Practice Development Facilitator for Belong at Home, with responsibility for the professional development of our community support workers across all regions.
An invaluable member of our team, Rachael enjoys empowering others to be able to support customers in a person-centred way to ensure they receive continuity of high-quality care.
Elaine brings a wealth of care sector experience to her role as Senior Enquiry Manager for Belong at Home and, above all, carries it out with enormous empathy and compassion.
She has supported the expansion of Belong’s home care service since 2016, providing advice, information and guidance to people seeking support in their own homes.
Prior to that she worked as Enquiry Manager for CLS Care Services for a number of years, applying her previous extensive experience as a frontline carer to bear in her ability to support enquirers through the process of finding the right care setting, as well as supporting managers to promote their care services effectively.
Elaine’s caring qualities have been honed over a long career in the care sector, which she first joined in 1988, holding a variety of roles, including Care Assistant, Activity Co-ordinator and Team Leader, before working as a highly effective Registered Home Manager for 15 years.
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