Average costs for home care provided by Belong at Home by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Belong at Home, based on 8 out of their 8 locations.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide .

Which Belong at Home Agencies have the highest review score?

Belong at Home Warrington , Belong at Home Crewe & Belong at Home Wigan and Southport have the highest review score.

Belong at Home | 8 Home Care Providers

Review of
Belong at Home Chester
from S S (Daughter of Client) published on 29 December 2025 Submitted via Website • Report

Overall Experience

Since I requested help from the Belong at Home manager Heather back in the Spring, we have felt in safe hands from her and her team. A thorough needs assessment took place to get to know mum and dad's requirements. She is always responsive to my communications and clearly cares about offering the best

support she can in increasingly challenging circumstances. She and her team are flexible and always friendly and professional, treating my parents with care and respect. Dad's carer has shown incredible patience as his dementia worsens and his resistance to care increases. There is a sense that there is good communication amongst the team and oversight of how things are and we have regular chats to review how things are going. It is a stressful time and so reassuring and comforting to know Belong at Home are doing all they can to support us.

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Review of
Belong at Home Chester
from Susan C (Client) published on 26 December 2025 Submitted via Website • Report

Overall Experience

I find the service immensely helpful. I look forward to visits for the help they provide and also the company and sociability that is offered. The carers are more than willing to assist with any task and often use their initiative about what needs doing. They also provide a useful link with the rest

of the establishment.

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Review of
Belong at Home Chester
from Janet T (Daughter of Client) published on 17 December 2025 Submitted via Website • Report

Overall Experience

Very pleased with the increasing amount of support and care needed for Mum.
The staff have always been very supportive and relate to her in a professional and caring way.
They make her feel cared for and she looks forward to their visits.

Reply from Heather Mills, Area Manager at Belong at Home ChesterThank you for such lovely feedback. We are overjoyed to hear your mum is happy with us and enjoying our services. I will make sure your review is passed on to the Belong at Home Chester Team.

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Review of
Belong at Home Macclesfield
from Jayme H (Daughter of Client) published on 16 December 2025 Submitted via Postal Card • Report

Overall Experience

The care my mum receives is exceptional. She is always happy and looks forward to the calls. She has a lovely relationship with the staff. Her needs are accommodated, information is regularly shared with us as a family, and it helps us to know she is safe and looked after by a fabulous team. Thank you

for all you do.

Reply from Karen Burgess, Area Manager at Belong at Home MacclesfieldThank you very much for this lovely review. We really appreciate you taking the time to provide it and our Belong at Home team will be delighted to hear that your Mum is receiving such exceptional care and is safe and happy.

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Review of
Belong at Home Wigan and Southport
from J A (Husband of Client) published on 20 November 2025 Submitted via Website • Report

Overall Experience

The carers have a bond with my wife and their care shows their dedication to providing care as if she's a family member. They go above and beyond the care plan to make her comfortable and feeling loved

Reply from Sophie Walls, Area Manager at Belong at Home Wigan and SouthportThank you for this lovely feedback. We are delighted to hear that your wife is so well cared for and feels safe and comfortable with our dedicated team. I will pass your kind words on to them all.

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Review of
Belong at Home Crewe
from Emma K (Daughter of Client) published on 6 November 2025 Submitted via Website • Report

Overall Experience

Mum started to receive care and Belong made us all feel at ease. Friendly, helpful and prompt from the first query. When we started to ask questions, people were more than helpful and gave so much detail in the replies. They called back when they said they would. Service was prompt and straight forward.

When we had the initial visit it was more of a casual chat with my Mum but got the information that was needed. Visits started and all carers have been very nice and professional. My Mum really looks forward to the visits. The App is great to make sure everything is OK and if the carers are worried about anything, this is added so you are made aware.

Reply from Jane Gabbert, Area Manager at Belong at Home CreweThank you very much for taking the time to provide us with this great feedback. We are delighted that you are finding our home care service a valuable way of helping to support your mum and that you are happy with the level of care and communication provided by our team. Thanks again for choosing Belong at Home Crewe.

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Review of
Belong at Home Crewe
from Michelle R (Daughter of Client) published on 28 October 2025 Submitted via Website • Report

Overall Experience

I chose Belong because of CQC and personal reviews. Clare came to meet with us at my dad's home and I felt extremely comfortable that my dad would have an excellent care package with them. My dad was reluctant to start with but now he looks forward to the carers coming and feels great having had help

with a shower, shave and hair wash. They also sort and put laundry in to wash, make a drink/ sandwich, hoover, tidy around, empty the bin and anything else if they have time. We're very happy with the quality and standard of care. I use the App to see how things have gone that morning when they've called. They're easy to keep in touch with, have given great advice and are there anytime I need advice. Very happy with the service, it's taken alot of pressure off me and more importantly, my dad is in a more positive state of mind than he has been of late. I would highly recommend Belong at Home to anyone.

Reply from Jane Gabbert, Area Manager at Belong at Home CreweThank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong at Home Crewe; we are so delighted to hear this has been your experience and that your dad looks forward to our visits. I will make sure your kind words are passed to the entire team

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Review of
Belong at Home Newcastle-under-Lyme
from David B (Son of Client) published on 23 October 2025 Submitted via Website • Report

Overall Experience

I want to express my heartfelt thanks to the carers who supported my mum twice a day while she was still living in her apartment. Their kindness, reliability and professionalism made an enormous difference at a time that was very emotional and challenging for us both.
They were always gentle, patient

and respectful with my mum - taking their time, never rushing her, and treating her with real dignity. It wasn't just the practical care that mattered, but the way they spoke to her and helped her to feel safe and comfortable. They brought warmth into the flat every time they came.
They were also incredibly supportive to me. Knowing I could trust them completely gave me peace of mind, especially when I was exhausted or needed to step away briefly. I always felt we were working as a team and that they genuinely cared.
I am very grateful for everything they did for my mum - and for me. I would highly recommend them without hesitation.
With sincere thanks,
David

Reply from Jane Furze, Area Manager at Belong at Home Newcastle-under-LymeThank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your Mum and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our Belong at Home team to read your comments and I will ensure they are shared with everyone. Thanks again.

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Review of
Belong at Home Chester
from G H (Wife of Client) published on 9 October 2025 Submitted via Website • Report

Overall Experience

I informed the Belong at Home carer of my forthcoming operation and was assured if any extra help was required it would be available. It is so re-assuring to know I only have to ask and a willing pair of hands will be at our home if necessary - no problem, no worries! Heather and Vickie are always

so kind, understanding and obliging. AND cheerful. Nothing is too much trouble for them and take everything in their stride. Wonderful xxxxx plus, plus. We are so pleased and grateful to Belong at Home and easily recommend them to anyone with confidence.

Reply from Heather Mills, Area Manager at Belong at Home ChesterThank you so much for your lovely feedback on the support provided at Belong at Home Chester. We are delighted to hear that you have all the care and reassurance that you need from our team. I'm know that they will all be so pleased to hear your kind appreciation.

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Review of
Belong at Home Atherton
from Barbara D (Daughter of Client) published on 3 October 2025 Submitted via Website • Report

Overall Experience

My dad started having memory problems about four years ago, and after a short stay in hospital he began receiving visits from council-approved carers. I wasn't happy with the service, so I switched to Belong at Home - and I couldn't be more glad that I did.
The team treat Dad like one of their own,

and the care has adapted beautifully as his illness has progressed (he was recently diagnosed with mixed dementia). I can also keep track of his mood, medication, and meals through the app while I'm at work, which gives me real peace of mind.
Most importantly, Dad really enjoys their company. They always take the time to chat with him and even play his favourite music during visits, which makes such a difference.
I honestly don't know what we'd do without Belong at Home, and I can't recommend them highly enough.

Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong at Home Atherton ; we are so delighted to hear this has been your experience and that your Dad is so well cared for by our dedicated team.

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Review of
Belong at Home Newcastle-under-Lyme
from Graham R (Client) assisted by family/friend published on 12 September 2025 Submitted via Postal Card • Report

Overall Experience

Generally found all aspects of care good. The staff were kind natured, very friendly, and helpful to both of us.

Reply from Jane Furze, Area Manager at Belong at Home Newcastle-under-LymeThank you for taking the time to submit your review of Belong at Home Newcastle-under-Lyme. We are so touched by your kind words, and will aim to keep our services to such high standards.

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Review of
Belong at Home Atherton
from A E (Daughter of Client) published on 12 September 2025 Submitted via Website • Report

Overall Experience

My mum enjoys her visits from Belong at Home Carers. She is treated with dignity, she's well cared for they listen and act on her needs as appropriate in a friendly relaxed manner.
It's a welcome break for the family knowing she's in safe hands. Mum loves a chat with them sharing her stories and enjoys

hearing about their lives. It's a family joke that the carers make the best omelettes especially Helen.
Thank you ladies for all that you do.

Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you so much for this lovely review! We are so pleased to hear that your Mum enjoys our visits so much and as a family you are happy with the care that we offer. I will pass your feedback on to all of the team - especially Helen!

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Review of
Belong at Home Atherton
from S A (Brother of Client) published on 12 September 2025 Submitted via Website • Report

Overall Experience

My brother has been at Belong now for over 12 years. He has had help from the caring staff for the last 2 years and we are very pleased with the level of care and the friendly staff. The whole service is very professional and the management supportive.

Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you very much for taking the time to provide this feedback, which is valued by all the team. We are delighted to hear that your brother is receiving a great level of care and that you are so happy with the support given.

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Review of
Belong at Home Atherton
from Muriel S (Client) published on 10 September 2025 Submitted via Website • Report

Overall Experience

The carers are lovely with me, my family and their dogs!.They do everything needed in a very pleasant manner. They are on time and i look forward to their visits. I would have liked to give five stars but can't because of very small niggles, such as making sure the worktop is clean after preparing food.

This in no way affects the appreciation i have for this service and would not wish to have any other.

Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you so much for your kind and thoughtful feedback. We're absolutely delighted to hear that you feel well cared for and enjoy the visits from our carers; it's wonderful to know they've built such a positive relationship with you, your family, and the dogs! We also appreciate your honest comments about the small niggles and can assure you that we will pass this on to the team so that they can use this feedback to continue to improve. It truly means a lot to hear that you wouldn't wish to have any other service - thank you for your continued trust. If there's ever anything else you would like to discuss, please do get in touch.

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Review of
Belong at Home Atherton
from R J (Daughter of Client) published on 10 September 2025 Submitted via Website • Report

Overall Experience

Belong at Home provide a weekly welfare visit to my elderly mother. They also offer the flexibility to make additional visits when I am away for work or holiday. My mother feels respected and enjoys the conversation with those who come to her home. Staff members also help with a few tasks like putting

the bins out. From being initially sceptical about the need for visits, she has come to look forward to them. Communications re. additional/cancelled visits are mostly handled efficiently. My mother doesn't have a Smartphone to use the app and so is emailed to inform her about who will be visiting and when.

Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you very much for taking the time to provide this great feedback, which is valued by all the team. We are delighted to hear that your Mothers experience with Belong at Home has been so positive, and that she enjoys our visits and there is good communication from the team.

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Review of
Belong at Home Macclesfield
from Neil T (Son of Client) published on 9 September 2025 Submitted via Website • Report

Overall Experience

My Mother was naturally very resistant to having's carers visit, as no doubt many of us would be. Belong management, and carers, navigated a difficult situation, very professionally and sensitively, so allowing my Mother to remain in her own home for as long as possible. I was very impressed with all

of the staff, and would not hesitate to recommend to anyone in future.

Reply from Karen Burgess, Area Manager at Belong at Home MacclesfieldThank you for submitting such a kind review. We are delighted to hear your experience with Belong at Home Macclesfield has been a good one and that your Mum has received the valuable support that she needed. I will share your feedback with the entire team.

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Review of
Belong at Home Crewe
from P J (Client) published on 5 September 2025 Submitted via Postal Card • Report

Overall Experience

I am delighted with the morning visits I get. Sets me up for the day, from personal hygein to social wellbeing. Thank you.

Reply from Jane Gabbert, Area Manager at Belong at Home CreweThank you so much for your positive feedback on the support provided by Belong at Home Crewe. We are delighted to hear you have such a lovely experience of our morning visits. I will share this will all of the team.

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Review of
Belong at Home Atherton
from K J (Daughter of Client) published on 3 September 2025 Submitted via Website • Report

Overall Experience

Very happy with the support and flexibility provided for the at Home care .
The carers take Mum shopping and are flexible if l want to alter the times of a visit.
The team Managers are helpful and listen to Mum's and family requests

Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you so much for your positive feedback on the support provided at Belong at Home Atherton. We are delighted to hear your mum is so well supported and there is such good communication with our team.

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Review of
Belong at Home Atherton
from F P (Husband of Client) published on 3 September 2025 Submitted via Website • Report

Overall Experience

The staff are friendly and provide an excellent service. The serve provided is well mannered, friendly and sometimes light hearted. Their care provides the opportunity for a chat when she may not have such an opportunity.
Well done to all your staff

Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you for leaving such a kind review of Belong at Home Atherton. We are so happy to hear that your wife is enjoying our visits and that our team and showing such great care and respect. I will share this feedback with them all.

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Review of
Belong at Home Atherton
from J M (Daughter of Client) published on 2 September 2025 Submitted via Website • Report

Overall Experience

Staff are caring, friendly and use initiative. I trust them to consider mums needs and to act where necessary. They appear to be well trained. Staff are usually on time and stay for the full allotted time. Occasionally the planned time of visit is changed which doesn't always match mum's needs, but

I understand that this may be necessary when attempting to match staff resource with the client jigsaw.

Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you very much for taking the time to provide us with this feedback. We are delighted that you are finding our home care service a valuable way of helping to support your mum. Thanks again for choosing Belong at Home Atherton and we will share your valuable feedback with the team so that we can continue to improve our services.

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Home Care Providers Owned by Belong at Home

Belong at Home Locations (8)

Belong at Home Reviews (352)

Belong at Home Chester

Belong at Home Chester

Belong at Home Chester

Belong at Home Macclesfield

Belong at Home Wigan and Southport

Belong at Home Crewe

Belong at Home Crewe

Belong at Home Newcastle-under-Lyme

Belong at Home Chester

Belong at Home Atherton

Belong at Home Newcastle-under-Lyme

Belong at Home Atherton

Belong at Home Atherton

Belong at Home Atherton

Belong at Home Atherton

Belong at Home Macclesfield

Belong at Home Crewe

Belong at Home Atherton

Belong at Home Atherton

Belong at Home Atherton

Awards / Recognitions (8)

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Costs for home care providers owned by Belong at Home

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