Belong at Home Warrington is an affordable, high-quality home care service you can trust.
Through their personal care, support and companionship they can enable clients to continue living at home and in the community, and aim to match customers to the most appropriate staff, so that they can feel confident that their team are fully trained and qualified Belong colleagues, recruited in line with their values and supported by their in-house,...
Belong at Home Warrington is an affordable, high-quality home care service you can trust.
Through their personal care, support and companionship they can enable clients to continue living at home and in the community, and aim to match customers to the most appropriate staff, so that they can feel confident that their team are fully trained and qualified Belong colleagues, recruited in line with their values and supported by their in-house, specialist trainers to ensure the highest levels of professionalism and person-centred customer care.
Their team are reliable, so they come when they say they will, and they give narrow time slots for visits (usually within an hour). They believe this is important
to customers and it’s part of their commitment to promoting customer choice, independence and safety. Their support teams develop excellent relationships with customers, so much so that many report that they feel like an extension of their family.
They are experts in dementia. Every member of the team is trained in supporting people with dementia and they offer free access to their Admiral Nurse
service. This enables people to tap into dementia specialist mental health nurses for advanced strategies and support when it comes to living well with dementia.
Areas covered: Warrington, Appleton, Culcheth, Great Sankey, Lymm, Penketh, Stockton Heath
Belong is a values-based, not-for-profit organisation, founded on the ethos that older people have the right to enjoy the same community belonging and richness of experience that they have always known.
Care Provided by Belong at Home Warrington
Types of Home Care
Visiting Care
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£37.50 - £38.50
Contact Belong at Home Warrington to get a personalised quote:
See key facts and pricing information on our website for further details.
The price(s) shown are provided by the agency. Contact Belong at Home Warrington for full pricing details and T&Cs.
Belong at Home Warrington has a Review Score of 9.9 (9.900) out of 10, based on 16 reviews in the last 2 years. Over all time Belong at Home Warrington has 81 reviews.
Review from Kim G (Daughter of Client) published on 29 June 2026 Submitted via Postal Card•
Overall Experience
Wow! What service. Mum has been using Belong at Home for a while now and I am so impressed with the carers compassion, kindness and how they have taken the trouble to really get to know Mum.
After a recent fall they supported Mum until help came and dealt with the situation with consumate...
Wow! What service. Mum has been using Belong at Home for a while now and I am so impressed with the carers compassion, kindness and how they have taken the trouble to really get to know Mum. After a recent fall they supported Mum until help came and dealt with the situation with consumate professionalism and care. To us as family, as well as Mum.
What a team.
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you for taking the time to submit your wonderful review of Belong at Home Warrington. We are so touched by your kind words, and will aim to keep our services to such high standards and will share this feedback with the entire team.
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Review from Libby H (Daughter of Client) published on 23 June 2026 Submitted via Postal Card•
Overall Experience
We couldn't be happier with how things are turning out with Belong at Home. The team are so kind and understanding; nothing is too much trouble. The care app is particularly helpful. I feel my own day can start once I know that Mum is alright and has been seen by a friendly face.
We couldn't be happier with how things are turning out with Belong at Home. The team are so kind and understanding; nothing is too much trouble. The care app is particularly helpful. I feel my own day can start once I know that Mum is alright and has been seen by a friendly face.
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
hank you very much for taking the time to provide this lovely feedback, which is valued by all the team. We are delighted to hear that your Mums experience with Belong at Home Warrington is so positive.
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Review from Norma M (Client / Service User) published on 27 May 2026 Submitted via Postal Card•
Overall Experience
My experience with Belong has been wonderful. The staff are kind, caring and make me feel safe. They are always on time and work so hard. I would recommend them to anyone seeking this service. You are all such lovely people.
My experience with Belong has been wonderful. The staff are kind, caring and make me feel safe. They are always on time and work so hard. I would recommend them to anyone seeking this service. You are all such lovely people.
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you very much for this lovely review. We really appreciate you taking the time to provide it and our Belong at Home Warrington team will be delighted to hear your feedback. .
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Review from L C (Daughter-in-law of Client) published on 14 May 2026 Submitted via Website•
Overall Experience
I cannot praise Nicola and her Care at home Staff enough. They came every afternoon to my mother in law. They prompted and assisted her making a cup of tea. They encouraged her to take short walks down the hallway with them and dance and sing to music on her Alexa. They went through her photo...
I cannot praise Nicola and her Care at home Staff enough. They came every afternoon to my mother in law. They prompted and assisted her making a cup of tea. They encouraged her to take short walks down the hallway with them and dance and sing to music on her Alexa. They went through her photo albums reminiscing with her. She loved playing dominoes and colouring in with the staff. Any concerns with her they rang me immediately. When she started to have lots of falls we had to transfer her into a care home and Belong Warrington was my obvious choice as we still had contact with the care at home staff whilst she was there. Sadly she passed away just before Christmas but we still in touch as we love going in the Bistro for lunch and catch up with Forshaw staff and Care in Home staff. The reception staff make everyone very welcome as they enter the reception area. Barry the Manager and all staff in each department give residents and their families exceptional care and support. Thank you
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your mother-in-law and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to both our entire Belong at Home and Belong...
Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your mother-in-law and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to both our entire Belong at Home and Belong Warrington team to read your wonderful comments and I will ensure they are shared with everyone. We are so pleased that you still keep in touch and very much look forward to seeing you again soon in the village. Thank you.
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Review from K H (Wife of Client) published on 12 May 2026 Submitted via Postal Card•
Overall Experience
All care excellent, one to one required changes to care facilitated as required - response to changes acted upon immediately. Environment is safe/clean/friendly.
All care excellent, one to one required changes to care facilitated as required - response to changes acted upon immediately. Environment is safe/clean/friendly.
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you so much for taking the time to share your feedback. We are delighted to hear that your experience with Belong at Home has been such a positive one, and we very much hope this continues for the future.
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Review from Denise C (Daughter of Client) published on 29 April 2026 Submitted via Website•
Overall Experience
Nicola Hewitt had a meeting with my siblings & myself, she throughly explained the personal care plan Which herself & her team would adear too going forward looking after our dad They were absolutely outstanding from start to finish
Dad was incredibly looked after as one of their own,...
Nicola Hewitt had a meeting with my siblings & myself, she throughly explained the personal care plan Which herself & her team would adear too going forward looking after our dad They were absolutely outstanding from start to finish Dad was incredibly looked after as one of their own, unfortunately dad had to go into a care home We as a family can't thank the staff enough, they went above & beyond in looking after dad They were polite, courteous, attentive & appreciated dad's needs at all time's They deserve the highest praise in their approach at attending to all his needs They're a wonderful team lead by Nicola & I'd recommend them to anybody
We miss you all, thank you xxxx
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you very much indeed for taking the time to provide this lovely feedback. It was a privilege to support your dad and it is so important to us that we make people's time with us as special and positive as possible. It will mean a great deal to our Belong at Home team to read your comments. Thanks again.
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Review from Claire B (Daughter of Client) published on 23 April 2026 Submitted via Postal Card•
Overall Experience
We cannot say enough positive things about the care my mum has received from Belong at Home over the last few years. The commitment, kindness and professionalism of the staff has been superb. The Belong carers were able to anticipate mum's needs, help mum to engage in activities and keep mum safe...
We cannot say enough positive things about the care my mum has received from Belong at Home over the last few years. The commitment, kindness and professionalism of the staff has been superb. The Belong carers were able to anticipate mum's needs, help mum to engage in activities and keep mum safe and well turned out. We felt all the carers went above and beyond what would have hoped for. The communications on the app and directly was perfect. Notably mum's small group of carers hardly changed as Belong has low staff turnover. Huge thank you.
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you for taking the time to submit your review of Belong at Home Warrington. We are so touched by your kind words, and your appreciation of the care given to your Mum. We will aim to keep our services to such high standards.
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Review from Petrena P (Daughter of Client) published on 9 January 2026 Submitted via Postal Card•
Overall Experience
I cannot praise Belong at Home highly enough. Every support wish has been exceptional, showing kindness, patience and genuine compassion at all times. The care and support given to my parents, who both living with alzheimers consistently goes for beyond my expectations. During an extremely...
I cannot praise Belong at Home highly enough. Every support wish has been exceptional, showing kindness, patience and genuine compassion at all times. The care and support given to my parents, who both living with alzheimers consistently goes for beyond my expectations. During an extremely difficult period when my parents were left without heating due to a boiler failure, the team truly went above and beyond. Support wishes stepped in to cover extra shifts without hesitation, ensuring my parents were safe, warm and reassured. They even helped me with getting repairs organised as I was on holiday. The care and commitment mean more to our family than words can say. I will always be deeply thankful to Belong at Home.
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong at Home Warrington; we are so delighted to hear this has been your experience and that you are receiving such valuable support. I will make sure your kind words are passed to the entire team
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Review from Helen W (Daughter of Client) published on 13 August 2025 Submitted via Postal Card•
Overall Experience
The carers from Belong take excellent care of our mother, they are always mindful of her mood and treat her with kindness and consideration at each visit.
We value the proactive communication with us from the team and find the new sustem invaluable for updates
The carers from Belong take excellent care of our mother, they are always mindful of her mood and treat her with kindness and consideration at each visit.
We value the proactive communication with us from the team and find the new sustem invaluable for updates
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you very much for taking the time to provide this lovely feedback. It means a great deal to the team here and we are so pleased to hear that your Mum is so well cared for and that you are happy with our services .
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Review from Mark W (Son of Client) published on 23 May 2025 Submitted via Postal Card•
Overall Experience
Belong at Home visit my mother every day for 1/2 hour daily or 1 hour once a week. The staff are always polite and courteous. My mother is very happy to see them every day. They bring her a cooked meal from the restaurant and have a chat with her as well as clean the apartment and make her bed....
Belong at Home visit my mother every day for 1/2 hour daily or 1 hour once a week. The staff are always polite and courteous. My mother is very happy to see them every day. They bring her a cooked meal from the restaurant and have a chat with her as well as clean the apartment and make her bed. When I have been present when they visit I am always impressed with the manner and professionalism they bring.
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you so much for your positive feedback on the support provided by Belong at Home Warrington. We are delighted to hear your Mother enjoys our visits and receives such great care.
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Review from Joyce S (Wife of Client) published on 8 May 2025 Submitted via Postal Card•
Overall Experience
We are very lucky with the carers that come to us. They are professional, efficient, kind and caring. Everyone without exception always ask if there's anything else they can do for us before they leave. Also, they ask am I ok, which means a lot.
We are very lucky with the carers that come to us. They are professional, efficient, kind and caring. Everyone without exception always ask if there's anything else they can do for us before they leave. Also, they ask am I ok, which means a lot.
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you very much for this lovely review. We really appreciate you taking the time to provide it and our Belong at Home Warrington team will be delighted to hear that your are so happy with care and attention that you receive.
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Review from C W (Client / Service User) published on 30 April 2025 Submitted via Postal Card•
Overall Experience
Happy with all my excellent carers. Also the office for their understanding of my needs.
Happy with all my excellent carers. Also the office for their understanding of my needs.
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you for such lovely feedback. We are overjoyed to hear you are happy with us and enjoying our services. I will this on to all of our Belong at Home Warrington team.
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Review from J H (Client / Service User) published on 29 April 2025 Submitted via Postal Card•
Overall Experience
Fantastic help. Do everything one asks in kindly way. Always feel better for the attention.
Fantastic help. Do everything one asks in kindly way. Always feel better for the attention.
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you so much for taking the time to post this great feedback. We are so delighted to hear this has been your experience and I will share this with the Belong at Home Warrington Team. .
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Review from I A (Client / Service User) published on 29 April 2025 Submitted via Postal Card•
Overall Experience
I have found my carers to be pleasant, helpful and willing.
I have found my carers to be pleasant, helpful and willing.
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you very much for taking the time to provide this valuable feedback. It means a great deal to the team here and we are so pleased to hear you are happy with the care given by Belong at Home Warrington.
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Review from C A (Client / Service User) published on 28 April 2025 Submitted via Postal Card•
Overall Experience
We enjoyed the walk today and yesterday we sat in the sun. Good company and smiles!
We enjoyed the walk today and yesterday we sat in the sun. Good company and smiles!
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you for your positive feedback on the support provided by Belong at Home Warrington. We do our best to understand every customer and it is a pleasure to be able to enjoy these moments with you.
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Review from E P (Client / Service User) published on 17 April 2025 Submitted via Postal Card•
Overall Experience
I am very happy with the care I receive from the Belong at Home staff.
I am very happy with the care I receive from the Belong at Home staff.
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you very much for taking the time to provide this feedback. It means a great deal to the team here and we are so pleased to hear you are happy at Belong at Home Warrington.
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Review from J T (Husband of Client) published on 31 May 2024 Submitted via Postal Card•
Overall Experience
Very happy with the service provided, it could not be better. Such high standards always maintained and very happy to welcome the girls each week.
Very happy with the service provided, it could not be better. Such high standards always maintained and very happy to welcome the girls each week.
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you so much for taking the time to post this feedback. We aim to maintain high standards at Belong at Home Warrington; we are so delighted to hear this has been your experience of the service provided.
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Review from C T (Client / Service User) published on 31 May 2024 Submitted via Postal Card•
Overall Experience
I have no complaints at all, the service I receive is excellent, I couldn't be more pleased and certainly could not do without it.
Lovely staff, always happy and cheerful, a pleasure to see them, it's like welcoming an old friend into our home.
I have no complaints at all, the service I receive is excellent, I couldn't be more pleased and certainly could not do without it.
Lovely staff, always happy and cheerful, a pleasure to see them, it's like welcoming an old friend into our home.
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you very much for this lovely review. We really appreciate you taking the time to provide it and our Belong at Home Warrington team will be delighted to know that they are so welcome and highly thought of by you.
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Review from Caroline P (Daughter of Client) published on 29 May 2024 Submitted via Postal Card•
Overall Experience
The Belong at Home team are invaluable in assisting Mum to stay at home where she wants to stay. It gives us enormous peace of mind to know Mum is being well cared for at the times we are not with her.
The support staff are fabulous with Mum and keep her happy, safe and entertained.
The Belong at Home team are invaluable in assisting Mum to stay at home where she wants to stay. It gives us enormous peace of mind to know Mum is being well cared for at the times we are not with her.
The support staff are fabulous with Mum and keep her happy, safe and entertained.
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you so much for your positive feedback on the support provided by Belong at Home Warrington. We are delighted to hear your mum has such an enriching experience, enabling her to stay at home safe and happy.
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Review from Irene W (Client / Service User) published on 29 May 2024 Submitted via Postal Card•
Overall Experience
I enjoy the company of the carers. They are very kind and helpful and we have lots of fun. I always look forward to their company.
I enjoy the company of the carers. They are very kind and helpful and we have lots of fun. I always look forward to their company.
↩Reply from Nicola Hewitt, Area Manager at Belong at Home Warrington
Thank you so much for your lovely review. It's very good to know that you are enjoying our visits, and we will ensure that we share this with the whole Belong at Home Warrington team.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 August 2019
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (13)
News
23 Jul 2026
Dementia specialist home care service, Belong at Home Warrington has retained its crown as the UK’s only not-for-profit operator to be named in the top 20 home care groups every...
21 Jul 2026
Belong Care Villages has been named as one of the UK’s top 10 small provider care homes by leading care comparison website Lottie. Our Wigan, Atherton and Macclesfield villages were...
19 May 2026
Engaging with community networks, being socially active, and accessing expert guidance are the cornerstones of caring for loved ones with dementia, says Belong, as the leading dementia specialist marks the...
There are no accreditations posted yet for Belong at Home Warrington.
Meet the Team (4)
Nicola HewittJob Title Belong at Home Area Manager
Details to follow.
Andrew ShieldJob Title Head of Operations (Belong at Home)
Andy is a highly motivated and caring member of the Belong at Home team and its longest-standing colleague, having been appointed as its first...
Andy is a highly motivated and caring member of the Belong at Home team and its longest-standing colleague, having been appointed as its first community support worker when the service was launched in 2009.
Andy embodies Belong values and has worked across the various Belong at Home regions to support local teams through various challenging periods. He has been instrumental in developing the service to its current level and is committed to taking it to the next level, both in terms of business growth and closer integration with the villages to ensure our services operate in a complementary manner. He is loved and admired by customers and colleagues alike, working closely with his care team and also with other managers, providing support to all who need it. As Head of Operations (Belong at Home), Andrew maintains his focus on the customer, leading by example and showing his usual determination to ensure that clients receive person-centred support from a team in which he is personally invested. Andrew is a great example of someone who lives and breathes the organisation’s ethos, values and culture, and instils these into both his team and other managers. He is a truly inspirational individual.
Rachael GrayJob Title Practice Development Facilitator
Rachael is an outstanding trainer, who has worked in the Health and Social Care sector for 29 years.
She started with Cheshire County Council in...
Rachael is an outstanding trainer, who has worked in the Health and Social Care sector for 29 years.
She started with Cheshire County Council in domiciliary care in 1996 and then joined CLS in 1997 where she worked as a Care Assistant and Care Team Leader before progressing to a Care Manager.
Recognising her passion for mentoring and developing others, she made the move to training company, Total People, where she worked for 15 years as a Training Advisor/Assessor/IQA supporting learners through various Health and Social Care qualifications at L2/3/5.
In 2017, she was appointed Practice Development Facilitator for Belong at Home, with responsibility for the professional development of our community support workers across all regions.
An invaluable member of our team, Rachael enjoys empowering others to be able to support customers in a person-centred way to ensure they receive continuity of high quality care.
Elaine WilsonJob Title Enquiry Manager
Elaine brings a wealth of care sector experience to her role as Senior Enquiry Manager for Belong at Home and, above all, carries it out with...
Elaine brings a wealth of care sector experience to her role as Senior Enquiry Manager for Belong at Home and, above all, carries it out with enormous empathy and compassion.
She has supported the expansion of Belong’s home care service since 2016, providing advice, information and guidance to people seeking support in their own homes.
Prior to that she worked as Enquiry Manager for CLS Care Services for a number of years, applying her previous extensive experience as a frontline carer to bear in her ability to support enquirers through the process of finding the right care setting, as well as supporting managers to promote their care services effectively.
Elaine’s caring qualities have been honed over a long career in the care sector, which she first joined in 1988, holding a variety of roles, including Care Assistant, Activity Co-ordinator and Team Leader, before working as a highly effective Registered Home Manager for 15 years.
Frequently Asked Questions about Belong at Home Warrington
How many Carers does Belong at Home Warrington employ?
Belong at Home Warrington employs 12 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Belong at Home Warrington to verify any information. View our terms and conditions. Belong at Home Warrington has an Enhanced Service -what an Enhanced Service includes.
