Belong at Home Warrington is an affordable, high-quality home care service you can trust.
Through their personal care, support and companionship they can enable clients to continue living at home and in the community, and aim to match customers to the most appropriate staff, so that they can feel confident that their team are fully trained and qualified Belong colleagues, recruited in line with their values and supported by their in-house,...
Belong at Home Warrington is an affordable, high-quality home care service you can trust.
Through their personal care, support and companionship they can enable clients to continue living at home and in the community, and aim to match customers to the most appropriate staff, so that they can feel confident that their team are fully trained and qualified Belong colleagues, recruited in line with their values and supported by their in-house, specialist trainers to ensure the highest levels of professionalism and person-centred customer care.
Their team are reliable, so they come when they say they will, and they give narrow time slots for visits (usually within an hour). They believe this is important
to customers and it’s part of their commitment to promoting customer choice, independence and safety. Their support teams develop excellent relationships with customers, so much so that many report that they feel like an extension of their family.
They are experts in dementia. Every member of the team is trained in supporting people with dementia and they offer free access to their Admiral Nurse
service. This enables people to tap into dementia specialist mental health nurses for advanced strategies and support when it comes to living well with dementia.
Areas covered: Warrington, Appleton, Culcheth, Great Sankey, Lymm, Penketh, Stockton Heath
Belong is a values-based, not-for-profit organisation, founded on the ethos that older people have the right to enjoy the same community belonging and richness of experience that they have always known.
Care Provided by Belong at Home Warrington
Types of Home Care
Visiting Care
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£37.50 - £38.50
Contact Belong at Home Warrington to get a personalised quote:
See key facts and pricing information on our website for further details.
The price(s) shown are provided by the agency. Contact Belong at Home Warrington for full pricing details and T&Cs.
Belong at Home Warrington has a Review Score of 10 (9.975) out of 10, based on 19 reviews in the last 2 years. Over all time Belong at Home Warrington has 82 reviews.
Review from A C (Client / Service User) published on 31 March 2021 Submitted via Postal Review Card•
Overall Experience
Very helpful and supportive.
Very helpful and supportive.
↩Reply from Andy Shield, Area Manager at Belong at Home Warrington
Thank you for your lovely review, the team will really appreciate it! Best wishes.
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Review from J A (Client / Service User) published on 29 March 2021 Submitted via Postal Review Card•
Overall Experience
Lovely staff all very caring.
Lovely staff all very caring.
↩Reply from Andy Shield, Area Manager at Belong at Home Warrington
Thank you for the lovely review. Our team at the home are thrilled you appreciate their work so much.
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Review from Libby M (Daughter of Client) published on 19 October 2020 Submitted via Website•
Overall Experience
The Belong at Home team began caring for my mother following her return from hospital after an unexpected collapse. The care team she was allocated were great; we felt as though they had been matched to mum's personality and interests. All were attentive, respectful and most importantly kind. Some...
The Belong at Home team began caring for my mother following her return from hospital after an unexpected collapse. The care team she was allocated were great; we felt as though they had been matched to mum's personality and interests. All were attentive, respectful and most importantly kind. Some members of the team went out of their way to help, making mum feel as though they were there because they wanted to be there, not because they were paid to be there. Unfortunately mum ended up in and out of the hospital and in respite care for long stretches. The Belong at Home organisation was excellent, suspending and remobilizing calls swiftly and efficiently. Sadly mum died suddenly, but we were all so grateful to the team for enabling her to be at home for the time that she had left. I would highly recommend Belong at Home for anyone looking for support to enable them to live at home.
↩Reply from Andy Shield, Area Manager at Belong at Home Warrington
Please accept our condolences; it was a privilege to care for your mum, and we are pleased to know she was happy during her time with us. Thank you for taking the time to submit your review, and we will ensure your kind words are shared with the Belong at Home Warrington team.
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Review from Moreen W (Client / Service User) published on 2 March 2020 Submitted via Postal Review Card•
Overall Experience
Very satisfied. All very caring and efficient.
Very satisfied. All very caring and efficient.
↩Reply from Andy Shield, at Belong at Home Warrington
Thank you very much for taking the time to provide this feedback. It means a great deal to the team here and we are so pleased you are happy with our Belong at Home team. Thank you for choosing; Belong at Home Warrington.
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Review from G N (Client / Service User) published on 19 February 2020 Submitted via Postal Review Card•
Overall Experience
I am supported extremely well by Belong at Home. Their service is superb and they are always polite, helpful and caring.
I am supported extremely well by Belong at Home. Their service is superb and they are always polite, helpful and caring.
↩Reply from Andy Shield, Area Manager at Belong at Home Warrington
Thank you for taking the time to submit your review of Belong at Home Warrington. We are delighted that you are finding our service a valuable way of helping. Thanks again for choosing Belong at Home Warrington.
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Review from M H (Client / Service User) published on 14 February 2020 Submitted via Postal Review Card•
Overall Experience
I find the care I received at home excellent in every way that is possible.
I find the care I received at home excellent in every way that is possible.
↩Reply from Andy Shield, at Belong at Home Warrington
Thank you for taking the time to submit your lovely review of Belong at Home Warrington. Our staff will be delighted with this feedback. Thanks again for choosing Belong at Home Warrington.
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Review from Kathy W (Daughter of Client) published on 7 February 2020 Submitted via Website•
Overall Experience
I definitely made the right decision in choosing Belong to care for my mother in her own home. All the staff that visit her are extremely caring, helpful, friendly and professional at the same time. She looks forward to their visits and if I’m away, I know she is in good hands. Belong is a reliable...
I definitely made the right decision in choosing Belong to care for my mother in her own home. All the staff that visit her are extremely caring, helpful, friendly and professional at the same time. She looks forward to their visits and if I’m away, I know she is in good hands. Belong is a reliable company and I am confident that my mother receives excellent care from them.
↩Reply from Andy Shield, at Belong at Home Warrington
Thank you very much for this lovely review. We really appreciate you taking the time to provide it and our Belong at Home staff will be delighted to hear that your mother is settled and happy. Thank you for choosing Belong at Home Warrington.
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Review from M H (Client / Service User) published on 13 June 2019 Submitted via Postal Review Card•
Overall Experience
Happy with service, particularly because everyone is so friendly.
Happy with service, particularly because everyone is so friendly.
↩Reply from Andrew Sheild, at Belong at Home Warrington
Thank you for taking the time to submit your review of Belong at Home. We are delighted to hear that you are happy with the service and will share your feedback with the Warrington team. Thank you for choosing Belong at Home.
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Review from Brenda G (Client / Service User) published on 13 June 2019 Submitted via Postal Review Card•
Overall Experience
Your people that have my care in their hands are very good and very caring. Always willing to do whatever you ask of them.
Your people that have my care in their hands are very good and very caring. Always willing to do whatever you ask of them.
↩Reply from Andrew Sheild, at Belong at Home Warrington
Thank you for taking the time to submit your review of Belong at Home. The team will be thrilled with your feedback. Thank you for choosing Belong at Home.
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Review from Jean W (Client / Service User) published on 4 June 2019 Submitted via Postal Review Card•
Overall Experience
I really look forward to the ladies coming into my home. Always punctual, respectful, well organised, caring and efficient. I enjoy their friendliness and little chats. I enjoy the sandwiches, really appetising. The ladies have helped to settle me into a routine very efficiently.
I really look forward to the ladies coming into my home. Always punctual, respectful, well organised, caring and efficient. I enjoy their friendliness and little chats. I enjoy the sandwiches, really appetising. The ladies have helped to settle me into a routine very efficiently.
↩Reply from Andrew Sheild, at Belong at Home Warrington
Thank you for submitting your review of the Belong at Home service. Our staff work hard to provide a personalised service and so it will mean a great deal to them to know that you enjoy their visits; I will ensure your kind words are shared with the Warrington team. Thank you for choosing Belong at Home.
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Review from Lynn C (Daughter of Client) published on 4 June 2019 Submitted via Postal Review Card•
Overall Experience
I have already recommended to the GP and other general public. I was so pleased that Belong have set up in this area. The care providers have taken a lot off my shoulders and now I can enjoy time for myself and more time with Mum. It's lovely to have professional help as an 'extra pair of eyes'....
I have already recommended to the GP and other general public. I was so pleased that Belong have set up in this area. The care providers have taken a lot off my shoulders and now I can enjoy time for myself and more time with Mum. It's lovely to have professional help as an 'extra pair of eyes'. All the ladies are well organised, caring, polite and punctual. They enabled Mum to settle exceptionally quickly.
↩Reply from Andrew Sheild, at Belong at Home Warrington
Thank you for taking the time to review Belong at Home. We are delighted to hear that you are finding our home care service a valuable way of supporting you and your Mum. I will share your feedback with the Warrington team. Thank you for the recommendation and for choosing Belong at Home.
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Review from G A (Husband of Client) published on 21 May 2019 Submitted via Postal Review Card•
Overall Experience
Happy with all the services you provide.
Happy with all the services you provide.
↩Reply from Andrew Sheild, at Belong at Home Warrington
Thank you for taking the time to submit your review of our Belong at Home service. Our teams work hard to ensure we provide high-quality service and so we are delighted to hear that this has been your experience and trust it will continue to be so. Thank you for choosing Belong at Home.
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Review from J P (Daughter of Client) published on 25 April 2019 Submitted via Postal Review Card•
Overall Experience
Wonderful service that has helped enormously support the self-care of my mum. The team are lovely, respectful and understanding. I appreciate the care planning that takes care of individual needs rather than a 'blanket approach'.
Mum appears settled, has made good connections with Belong staff and...
Wonderful service that has helped enormously support the self-care of my mum. The team are lovely, respectful and understanding. I appreciate the care planning that takes care of individual needs rather than a 'blanket approach'.
Mum appears settled, has made good connections with Belong staff and has enjoyed many social visits.
↩Reply from Andrew Sheild, at Belong at Home Warrington
Thank you for taking the time to submit your review of our Belong at Home service. We are delighted that you are finding our home care service a valuable way of helping to support your mum. Thank you for choosing Belong at Home, I will ensure your kind words are shared with the Warrington team.
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Review from Helen R (Daughter of Client) published on 13 March 2019 Submitted via Postal Review Card•
Overall Experience
The staff are lovely, very caring. Nothing is too much trouble. Every week my mother comes for a bath. The bathroom is spotless and very modern. After, we have lunch in the restaurant (the food is fantastic) with lots of choice, very reasonably priced. Overall I would rate the care 10/10.
The staff are lovely, very caring. Nothing is too much trouble. Every week my mother comes for a bath. The bathroom is spotless and very modern. After, we have lunch in the restaurant (the food is fantastic) with lots of choice, very reasonably priced. Overall I would rate the care 10/10.
↩Reply from Andrew Sheild, at Belong at Home Warrington
Thank you for taking the time to review our Belong at Home service. We are delighted to know that you are overall happy with the service received and glad to know that you enjoy spending time in The Bistro. I will pass on our feedback to our Warrington team. Thank you for choosing Belong at Home.
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Review from Keith M (Client / Service User) published on 11 March 2019 Submitted via Postal Review Card•
Overall Experience
Very good.
Very good.
↩Reply from Andrew Sheild, at Belong at Home Warrington
Thank you for reviewing our Belong at Home service in Warrington. We are pleased to know that you are happy with the service provided and would like to take this opportunity to thank you for choosing Belong at Home.
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Review from J R (Wife of Client) published on 17 January 2019 Submitted via Postal Review Card•
Overall Experience
We have been using Belong at Home Warrington since October 2018. This involves helping my husband each morning with getting showered, dressed etc. Monday to Friday. This helps me enormously and my husband is happy with this as it is done extremely sympathetically.
We have been using Belong at Home Warrington since October 2018. This involves helping my husband each morning with getting showered, dressed etc. Monday to Friday. This helps me enormously and my husband is happy with this as it is done extremely sympathetically.
↩Reply from Andrew Sheild, at Belong at Home Warrington
Thank you for taking the time to submit your review of Belong at Home. We are delighted to know that you are finding our home care service a valuable way of helping to support you and your husband. Thank you for choosing Belong at Home Warrington.
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Review from P C (Client / Service User) published on 2 October 2018 Submitted via Postal Review Card•
Overall Experience
I have found the carers very friendly and efficient. Extremely professional and punctual and smart.
I have found the carers very friendly and efficient. Extremely professional and punctual and smart.
↩Reply from Andrew Shield, at Belong at Home Warrington
Thank you for taking the time to submit your review of the Belong at Home service. We are very pleased to hear that you are happy with the service provided by the Warrington team and your experience has been so positive; we trust it will continue to be so.
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Review from Mary P (Client / Service User) published on 1 August 2018 Submitted via Postal Review Card•
Overall Experience
The staff are excellent. They could not be any nicer.
The staff are excellent. They could not be any nicer.
↩Reply from Andrew Shield, Belong at Home Area Manager at Belong at Home Warrington
Thank you for taking the time to submit your review of the Belong at Home service. The staff team will be delighted to know that you are happy with the service provided.
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Review from Dorothy M (Client / Service User) published on 1 August 2018 Submitted via Postal Review Card•
Overall Experience
I have found the carers extremely friendly and able to talk to them. Have met several people and had no problems with any.
I have found the carers extremely friendly and able to talk to them. Have met several people and had no problems with any.
↩Reply from Andrew Shields, Belong at Home Area Manager at Belong at Home Warrington
Thank you for taking the time to review the Belong at Home service. We are delighted to hear that you are happy with the service. It will mean a great deal to the Belong at Home carers to receive this feedback.
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Review from Joan B (Daughter of Client) published on 10 May 2018 Submitted via Website•
Overall Experience
I was looking for a company that could give Mum the support she needed to stay independent in her own home. After meeting with Belong at Home I had no doubts that they could offer the support she needed. I have since met all of the team allocated to Mum's care and am very impressed with the total...
I was looking for a company that could give Mum the support she needed to stay independent in her own home. After meeting with Belong at Home I had no doubts that they could offer the support she needed. I have since met all of the team allocated to Mum's care and am very impressed with the total commitment they give and how relaxed Mum is in their company.
Nothing is too much trouble, they always arrive on time and give Mum the full allocated time. They will carry out household tasks for her, just sit and chat or even accompany her on short walks. They also maintain a log of their visits which clearly states what they did, I find this very useful.
Another bonus is that they regularly take her to the Belong Village in Warrington to take part in the activities that take place on a regular basis. I know that Mum looks forward to and enjoys these visits.
I have no doubt that in appointing Belong to take care of Mum, I have given her the ability to stay independent in her own home.
↩Reply from Andrew Shield, at Belong at Home Warrington
Thank you very much for taking the time to provide this lovely feedback. It means a great deal to the team here and we are delighted that your mum is happy with the Belong at Home service.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 August 2019
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (12)
News
23 Jul 2026
Dementia specialist home care service, Belong at Home Warrington has retained its crown as the UK’s only not-for-profit operator to be named in the top 20 home care groups every...
21 Jul 2026
Belong Care Villages has been named as one of the UK’s top 10 small provider care homes by leading care comparison website Lottie. Our Wigan, Atherton and Macclesfield villages were...
19 May 2026
Engaging with community networks, being socially active, and accessing expert guidance are the cornerstones of caring for loved ones with dementia, says Belong, as the leading dementia specialist marks the...
There are no accreditations posted yet for Belong at Home Warrington.
Meet the Team (4)
Nicola HewittJob Title Belong at Home Area Manager
Details to follow.
Andrew ShieldJob Title Head of Operations (Belong at Home)
Andy is a highly motivated and caring member of the Belong at Home team and its longest-standing colleague, having been appointed as its first...
Andy is a highly motivated and caring member of the Belong at Home team and its longest-standing colleague, having been appointed as its first community support worker when the service was launched in 2009.
Andy embodies Belong values and has worked across the various Belong at Home regions to support local teams through various challenging periods. He has been instrumental in developing the service to its current level and is committed to taking it to the next level, both in terms of business growth and closer integration with the villages to ensure our services operate in a complementary manner. He is loved and admired by customers and colleagues alike, working closely with his care team and also with other managers, providing support to all who need it. As Head of Operations (Belong at Home), Andrew maintains his focus on the customer, leading by example and showing his usual determination to ensure that clients receive person-centred support from a team in which he is personally invested. Andrew is a great example of someone who lives and breathes the organisation’s ethos, values and culture, and instils these into both his team and other managers. He is a truly inspirational individual.
Rachael GrayJob Title Practice Development Facilitator
Rachael is an outstanding trainer, who has worked in the Health and Social Care sector for 29 years.
She started with Cheshire County Council in...
Rachael is an outstanding trainer, who has worked in the Health and Social Care sector for 29 years.
She started with Cheshire County Council in domiciliary care in 1996 and then joined CLS in 1997 where she worked as a Care Assistant and Care Team Leader before progressing to a Care Manager.
Recognising her passion for mentoring and developing others, she made the move to training company, Total People, where she worked for 15 years as a Training Advisor/Assessor/IQA supporting learners through various Health and Social Care qualifications at L2/3/5.
In 2017, she was appointed Practice Development Facilitator for Belong at Home, with responsibility for the professional development of our community support workers across all regions.
An invaluable member of our team, Rachael enjoys empowering others to be able to support customers in a person-centred way to ensure they receive continuity of high quality care.
Elaine WilsonJob Title Enquiry Manager
Elaine brings a wealth of care sector experience to her role as Senior Enquiry Manager for Belong at Home and, above all, carries it out with...
Elaine brings a wealth of care sector experience to her role as Senior Enquiry Manager for Belong at Home and, above all, carries it out with enormous empathy and compassion.
She has supported the expansion of Belong’s home care service since 2016, providing advice, information and guidance to people seeking support in their own homes.
Prior to that she worked as Enquiry Manager for CLS Care Services for a number of years, applying her previous extensive experience as a frontline carer to bear in her ability to support enquirers through the process of finding the right care setting, as well as supporting managers to promote their care services effectively.
Elaine’s caring qualities have been honed over a long career in the care sector, which she first joined in 1988, holding a variety of roles, including Care Assistant, Activity Co-ordinator and Team Leader, before working as a highly effective Registered Home Manager for 15 years.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Belong at Home Warrington to verify any information. View our terms and conditions. Belong at Home Warrington has an Enhanced Service -what an Enhanced Service includes.
