Belong at Home Warrington

We have been using Belong at Home since 2022. The care my mum has received has been amazing. My mum always looked forward to their visits. The staff go above and beyond to make sure Mum was safe and happy. Good time-keeping and always left the kitchen and bathroom clean and tidy. Communication by everyone was very clear and I particularly liked the relatives gateway. If I needed extra visits the managers always tried to accommodate our requests. I would definitely recommend Belong there.

Really happy with the home care girls. Find them friendly and helpful.

Belong at Home may not be the cheapest but in my opinion, cheap and quality rarely go hand in hand.

The day I met with Belong at Home is a day Mum and I will always be grateful for. The staff that have supported Mum over the last 18 months have treated her with respect and took the time to understand her individual needs. They introduced her to a member of staff who is a true angel. She has broken down barriers and other people’s perceptions. She has then increased Mum’s confidence post-Covid so that she can again socialise independently as well as shop on her own or with support - always Mum’s choice. You feel like part of our family. Thank you for all that you have done and continue to do for Mum. As Mum says - 'friend'.

We are in no doubt, had you and your team not been associated with Dad, we would have not been able to have kept Dad at home as long as we have, for which we cannot express our thanks for developing a brilliant team and one we all will surely miss in the future.

Carers are cheerful and friendly and treat me with respect. I look forward to their visits.

We couldn't be more happy with the home we found Mum. A special place for an older family member. The Belong at Home Warrington care staff are kind, patient, caring people who treat Mum as their own family member. They keep Mum safe even with her bumpy health. Keep her smiling and happy. Thank you.

Very caring.

Couldnt ask for a better home for Mum to live in. The carers are amazing, caring and loving. The venue has lots of great activities. Safe space with a home and family feel.

Fantastic staff. It's 100% about having the right people as carers, listening and asking questions are vital skills. Independence is vital to my mum and Belong staff really recognise how important that is. Excellent.

I really enjoy the carers coming to visit me. They are all very helpful and are happy to help me when I need them. I enjoy their company very much and look forward to their visits.

I have had the opportunity of meeting a few of mums carers/visitors. They have been friendly and sensitive which has been very important for mum settling into her surroundings. As mum is not from the area she needs the support from her visitors to become familiar with The Village and where she can walk safely. One carer is just one of mum's regular visitors and has been a great support to mum settling in. It is reassuring for our family to know that mum has regular company who can assist her to maintain her independence whilst enduring she is safe.

Very good, could not do without them.

Makes something I never wanted to need better and bearable.

The Belong at home team has looked after my mum, who has dementia, for the past two years. Their care and support allowed mum to remain in her bungalow and retain some independence. They are friendly yet professional and always had mum’s best interests at heart. Nothing was too much trouble, they genuinely care. The team were companions, tapping into mum’s interests/memories which during Covid has been especially important. They looked after mum’s personal care, served mum’s meals as well as providing domestic help. Communication is very good with the team and the Belong at home office. Regular reviews take place to ensure the level of care is appropriate/sufficient as needs change. The team are also very supportive of/and work with the family which brings peace of mind. I can’t speak highly enough and would recommend Belong at home to anyone considering extra care/support for themselves or a loved one.

My father was cared for from March 2020 to November 2020, all the carers were great, very caring, and professional, all went above and beyond to help me and my family, including my mother. We were very satisfied with the compassionate way the whole team dealt with us, especially when Dad needed to go into hospital. We are so glad we chose Belong at Home to care for my father. Thank you to all the team.

In every case, I was treated with respect and good humour. They all make little dishes for me and are always ready to do anything extra. They know their jobs and their responsibilities very well yet had time for personal chats, including celebrating my eighty-fifth birthday. I noted that they are careful not to overlook such things as medication and the patient.

Very helpful and supportive.

Lovely staff all very caring.

The Belong at Home team began caring for my mother following her return from hospital after an unexpected collapse. The care team she was allocated were great; we felt as though they had been matched to mum's personality and interests. All were attentive, respectful and most importantly kind. Some members of the team went out of their way to help, making mum feel as though they were there because they wanted to be there, not because they were paid to be there. Unfortunately mum ended up in and out of the hospital and in respite care for long stretches. The Belong at Home organisation was excellent, suspending and remobilizing calls swiftly and efficiently. Sadly mum died suddenly, but we were all so grateful to the team for enabling her to be at home for the time that she had left. I would highly recommend Belong at Home for anyone looking for support to enable them to live at home.