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Belong at Home Warrington

Loushers Lane, Warrington WA4 6RX
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Top 20 award
Belong at Home Warrington logo
Belong at Home Warrington, Warrington
Belong at Home Warrington, Warrington
Belong at Home Warrington, Warrington

Belong at Home Warrington is an affordable, high-quality home care service you can trust.

Through their personal care, support and companionship they can enable clients to continue living at home and in the community, and aim to match customers to the most appropriate staff, so that they can feel confident that their team are fully trained and qualified Belong colleagues, recruited in line with their values and supported by their in-house,...  

Care Provided by Belong at Home Warrington

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £37.50 - £38.50

See key facts and pricing information on our website for further details.

The price(s) shown are provided by the agency. Contact Belong at Home Warrington for full pricing details and T&Cs.

Contact Belong at Home Warrington to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Nicola Hewitt (Area Manager)

Belong at Home Warrington Reviews (79)

9.9

Belong at Home Warrington has a Review Score of 9.9 (9.850) out of 10, based on 14 reviews in the last 2 years. Over all time Belong at Home Warrington has 79 reviews.

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Showing 79 reviews matching selected criteria
Review from J B (Client / Service User) published on 16 March 2018 Submitted via Postal Card
Overall Experience

The carer that attends to me give me choices, they are friendly and I'm happy with the company.

Reply from Andrew Shield, Area Manager at Belong at Home Warrington

Thank you very much for taking the time to provide this feedback, which is valued by all the staff team. We are delighted to hear that you are happy with the Belong at Home service and trust that your experience will continue to be so positive.

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Review from Tess S (Client / Service User) published on 9 March 2018 Submitted via Postal Card
Overall Experience

Very good. Help and care with dignity.

Reply from Andrew Shield, Area Manager at Belong at Home Warrington

Thank you very much for taking the time to post this kind feedback. We are delighted to hear that you are finding the support provided by Belong at Home so positive, and we trust it will continue to be so.

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Review from Violet H (Client / Service User) published on 9 March 2018 Submitted via Postal Card
Overall Experience

Very good service.

Reply from Andrew Shield, Area Manager at Belong at Home Warrington

Thank you very much for taking the time to provide this positive feedback. We are delighted to hear that you are happy with the Belong at Home service and I will ensure that your feedback is passed on to all the staff team.

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Review from JMS (Daughter of Client) published on 5 March 2018 Submitted via Website
Overall Experience

Mum was reluctant to have any form of support at first. Eventuality she was open to the idea of a companion, Belong at home had a slow approach that enabled mum to build up her confidence, the support mum received was invaluable.

Reply from Andrew Shield, Area Manager at Belong at Home Warrington

Thank you for taking the time to post this lovely feedback. We do our best to understand every customer and our staff will be most touched to read this. It has been a privilege to support your mum and we are happy to hear that your experience of Belong at Home has been so positive.

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Review from G H (Brother of Client) published on 14 February 2018 Submitted via Postal Card
Overall Experience

Belong at home Warrington have carried out every request in a professional and caring manner.

Reply from Andrew Sheild, Area Manager at Belong at Home Warrington

Thank you for taking the time to submit your review of the Belong at Home service. We aim to maintain high standards and so we are delighted to hear that this has been your experience.

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Review from Frances H (Wife of Client) published on 14 February 2018 Submitted via Postal Card
Overall Experience

Good service and friendly. My husband enjoyed the company today.

Reply from Andrew Sheild, Area Manager at Belong at Home Warrington

Thank you for taking the time to submit your review of the Belong at Home service. It means a great deal to the team here and we are so pleased to hear you are happy with the service provided.

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Review from P J (Husband of Client) published on 13 February 2018 Submitted via Postal Card
Overall Experience

The care staff are very good they are always friendly and treat my wife with respect and dignity. The support we receive is invaluable.

Reply from Andrew Shield, Area Manager at Belong at Home Warrington

Thank you for taking the time to submit your review of our Belong at Home service. The staff team will be delighted to know that you are happy with the support they provide.

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Review from Joan B (Daughter of Client) published on 11 December 2017 Submitted via Postal Card
Overall Experience
Very satisfied with the care and promptness of the delivery of care.

Communication and interpersonal skills are very good.

Reply from Andrew Shield, Area Manager at Belong at Home Warrington

Thank you very much for taking the time to provide this feedback. It means a great deal to the team to hear that you are happy with the Belong at Home service and we will aim to keep our services to such high standards.

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Review from P O (Client / Service User) published on 29 November 2017 Submitted via Postal Card
Overall Experience
Fortunately, I am able to do some things for myself but am glad to be able to contact Belong at Home for anything else.

I would like a time schedule for each day.

Reply from Andrew Shield, Area Manager at Belong at Home Warrington

Thank you very much for taking the time to provide this feedback. Our Belong at Home team aims to maintain high standards and we are delighted to hear that you are happy with the service.

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Review from Sue (Daughter of Client) published on 22 November 2017 Submitted via Website
Overall Experience

Belong at Home have been supporting my Mum for the last two months, and will continue to do so as long as she is able to stay at home. Mum suffers from Alzheimer's and is finding things more difficult. We are very impressed with the level of care they provide - they help Mum with any aspect of social or personal care, and are always very friendly and chatty. She really enjoys their visits and it has enhanced her quality of life as she lives alone. The Manager has spent a lot of time getting to know Mum and helping to ensure that she is happy with the care provided and that the settling in period went well.

Mum enjoys seeing the same 2 or 3 faces regularly, and they are always so helpful and very respectful of her and take time to talk to her about her life and what she has been doing. We have absolutely no hesitation in giving them a glowing review as they are providing Mum with an excellent service, and also giving the family great peace of mind. Thank you for all you do!

Reply from Andrew Shield, Belong at Home Manager at Belong at Home Warrington

Thank you for taking the time to provide this lovely feedback. We are delighted to know that your mum is happy with the Belong at Home service and that the dedication of our staff is making a difference.

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Review from Jill K (Daughter of Client) published on 25 October 2017 Submitted via Website
Overall Experience

Belong at Home in Warrington offers a responsive and person-centred service which has made a big difference to our family. They stepped in quickly and ably when needed. They have good systems and a professional and friendly approach. They have high standards of care and also recognise the value of forming relationships. We are very grateful to them for their expertise and kindness.

Reply from Andrew Shield, Area Manager at Belong at Home Warrington

Thank you for submitting your review of Belong at Home in Warrington, which is valued by all the staff team. We are delighted to hear that your family's experience of the Belong at Home service has been so positive, and trust it will continue to be so.

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Review from Julie S (Daughter of Client) published on 17 October 2017 Submitted via Website
Overall Experience

I feel confident that the Belong carers will treat mum and dad with care and respect in a genuine warm relationship.

Reply from Andrew Shield, Area Manager at Belong at Home Warrington

Thank you for taking the time to submit your review of Belong at Home. We are happy to know that you are pleased with the service received.

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Management
Treated with Dignity
Value for Money
Review from Frances N (Daughter of Client) published on 17 October 2017 Submitted via Postal Card
Overall Experience

My mother's companion is exemplary. She works extremely hard and is totally efficient while treating my mother with patience and kindness and regard to her dignity.

She communicates brilliantly with us too and is doing a difficult job as well as it can be done. We are very appreciative. Thank you.

Reply from Andrew Shield, Area Manager at Belong at Home Warrington

Thank you for taking the time to provide us with your review of the Belong at Home service. We are pleased to know that your mother is happy with her companion and with the service received. I will ensure your comments are shared with the team.

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Review from D M (Wife of Client) published on 17 October 2017 Submitted via Postal Card
Overall Experience

Belong Warrington were contacted in an emergency situation to provide carers to allow my husband to leave hospital. I have now received a duty rota for two weeks starting the day after my husband left hospital. Fantastic.

The carers employed are two young men who treat him with respect, dignity and also good humour. Staff and management have helped me every step of the way to give me peace of mind.

Reply from Andrew Shield, Area Manager at Belong at Home Warrington

Thank you for taking the time to submit your review of the Belong at Home service, which is valued by all of the staff team. We are delighted to hear that your experience of the Belong at Home service has been so positive, and trust it will continue to be so.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Nick A (Son of Client) published on 16 October 2017 Submitted via Website
Overall Experience

Many thanks to Belong at Home Warrington for supporting Mum, both emotionally and practically for the previous six months in her own home. The staff are friendly, supportive and professional. Mum has enjoyed making friends with all of them, as they have managed her daily welfare and medication needs.

Recent support and significant involvement in easing the transition between independent living and full-time care in Belong Warrington has been excellent. I could not have managed without them.

Thanks to the team.

Reply from Tracy Brookes, Marketing Supervisor at Belong at Home Warrington

Thank you for taking the time to submit your review of the Belong at Home service. We are delighted to hear that the team have been able to support your mum and you are happy with the service received. I will ensure your comments are shared with the Warrington team. Kind regards.

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Review from Alice J (Client / Service User) published on 26 September 2017 Submitted via Postal Card
Overall Experience

Every member of staff could not have done more, they are very attentive, pleasant and capable.

Reply from Andrew Sheild, Belong at Home Area Manager at Belong at Home Warrington

Thanks for your lovely comments. We really value your feedback and will share with the team.

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Review from Catherine G (Wife of Client) published on 8 September 2017 Submitted via Postal Card
Overall Experience

We have been very impressed with the training given at Belong at Home which always treats the client with great care and dignity. The carers are always cheerful and so very patient when times are difficult and we are always kept well informed if problems arise timewise.

Reply from Tracy Brookes, Marketing Supervisor at Belong at Home Warrington

Thank you for taking the time to submit your review of the Belong at Home service. We are pleased to hear that you are happy with the service received and will share your feedback with the team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L A (Client / Service User) published on 8 September 2017 Submitted via Postal Card
Overall Experience

Very friendly, very helpful. Professional.

Reply from Tracy Brookes, Marketing Supervisor at Belong at Home Warrington

Thank you for taking the time to review the Belong at Home service; we are happy to hear that you are pleased with the service provided.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from R W (Wife of Client) published on 9 November 2016 Submitted via Postal Card
Overall Experience

We find everything alright- all the carers are really good and everything is done to our satisfaction- we have found no faults with anything at all.

Reply from Becki Prince, Customer Support and Marketing Administrator at Belong at Home Warrington

Thank you very much for taking the time to provide this feedback. It means a great deal to the team here and we are so pleased to hear you are happy with Belong at Home Warrington.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 August 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (14)

News
  • Posted: Tuesday 19 May 2026Engaging with community networks, being socially active, and accessing expert guidance are the cornerstones of caring for loved ones with dementia, says Belong, as the leading dementia specialist marks the...
  • Posted: Monday 09 Feb 2026As awards season gets underway with Oscars, BAFTAs, and Grammys making for many a headline, social care’s top talent has joined the party with its own glittering celebration – the...
  • Posted: Thursday 06 Nov 2025Leading not-for-profit care operator, Belong, has appointed Rebecca Woodcock to the post of chief operating officer (COO) to head up the dementia specialist’s villages and home care services, including Belong...

Awards / Recognitions (15)

  • Recipient: Belong at Home WarringtonDate: Friday 30 May 2025
  • Recipient: Belong at HomeDate: Friday 30 May 2025
  • Recipient: Belong at Home WarringtonDate: Friday 31 May 2024

Meet the Team (4)

Nicola Hewitt Job Title: Belong at Home Area Manager
Nicola Hewitt

Details to follow.

Andrew Shield Job Title: Head of Operations (Belong at Home)
Andrew Shield

Andy is a highly motivated and caring member of the Belong at Home team and its longest-standing colleague, having been appointed as its first community support worker when the service was launched in 2009.

Andy embodies Belong values and has worked across the various Belong at Home regions to support local teams through various challenging periods. He has been instrumental in developing the service to its current level and is committed to taking it to the next level, both in terms of business growth and closer integration with the villages to ensure our services operate in a complementary manner. He is loved and admired by customers and colleagues alike, working closely with his care team and also with other managers, providing support to all who need it. As Head of Operations (Belong at Home), Andrew maintains his focus on the customer, leading by example and showing his usual determination to ensure that clients receive person-centred support from a team in which he is personally invested. Andrew is a great example of someone who lives and breathes the organisation’s ethos, values and culture, and instils these into both his team and other managers. He is a truly inspirational individual.

Rachael Gray Job Title: Practice Development Facilitator
Rachael Gray

Rachael is an outstanding trainer, who has worked in the Health and Social Care sector for 29 years.

She started with Cheshire County Council in domiciliary care in 1996 and then joined CLS in 1997 where she worked as a Care Assistant and Care Team Leader before progressing to a Care Manager.

Recognising her passion for mentoring and developing others, she made the move to training company, Total People, where she worked for 15 years as a Training Advisor/Assessor/IQA supporting learners through various Health and Social Care qualifications at L2/3/5.

In 2017, she was appointed Practice Development Facilitator for Belong at Home, with responsibility for the professional development of our community support workers across all regions.

An invaluable member of our team, Rachael enjoys empowering others to be able to support customers in a person-centred way to ensure they receive continuity of high quality care.

Elaine Wilson Job Title: Enquiry Manager
Elaine Wilson

Elaine brings a wealth of care sector experience to her role as Senior Enquiry Manager for Belong at Home and, above all, carries it out with enormous empathy and compassion.

She has supported the expansion of Belong’s home care service since 2016, providing advice, information and guidance to people seeking support in their own homes.

Prior to that she worked as Enquiry Manager for CLS Care Services for a number of years, applying her previous extensive experience as a frontline carer to bear in her ability to support enquirers through the process of finding the right care setting, as well as supporting managers to promote their care services effectively.

Elaine’s caring qualities have been honed over a long career in the care sector, which she first joined in 1988, holding a variety of roles, including Care Assistant, Activity Co-ordinator and Team Leader, before working as a highly effective Registered Home Manager for 15 years.

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