Home Care Providers Owned by Belong at Home in Greater Manchester
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Greater Manchester for Belong at Home are showing below.
View the details of all 8 locations (with 362 reviews) owned by Belong at Home
Belong at Home Locations in Greater Manchester (3)
Belong at Home Wigan and Southport
9.7
69 reviews
Millers Lane, Platt Bridge, Wigan WN2 5DD
"The service is very important to my mum. It's her first contact of the day and gives us, as a family, reassurance and confidence that she…" Read all 69 reviews
Belong at Home Wigan is an affordable, high-quality home care service where staff cater to your needs rather than asking you to fit around theirs. This service is part of the Belong at Home group, rated in the Top 20 home care providers nationally. Their… Read more about Belong at Home Wigan and Southport
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £35.50 / hour
Belong at Home Didsbury & Altrincham
9.6
26 reviews
178 Palatine Road, Didsbury, Manchester M20 2UW
"Very helpful and considerate. Enjoy exercise session, would have difficulty accessing if it was not picked up and brought back for t…" Read all 26 reviews
Belong at Home Didsbury & Altrincham is an affordable home care service where staff cater to needs. Staff can assist with general domestic chores and help you to attend appointments or go out for leisure. Staff have expertise in supporting people… Read more about Belong at Home Didsbury & Altrincham
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £37.50 / hour
Belong at Home Atherton
9.6
53 reviews
55 Mealhouse Lane, Atherton, Manchester M46 0EU
"My dad started having memory problems about four years ago, and after a short stay in hospital he began receiving visits from…" Read all 53 reviews
Belong at Home Atherton is an affordable, high-quality home care service. Through personal care, support and companionship, staff enable people to continue living in their own home and community. Staff offer expert support with daily living and medication. When… Read more about Belong at Home Atherton
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £35.50 / hour
Belong at Home Reviews in Greater Manchester (148)
9.7
Belong at Home has a Group Review Score of 9.7 (9.721) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Belong at Home must have a Review Score.
Review of
Belong at Home Didsbury & Altrincham
from Penelope-Ann L (Client) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very helpful and considerate.
Enjoy exercise session, would have difficulty accessing if it was not picked up and brought back for this.
Enjoy exercise session, would have difficulty accessing if it was not picked up and brought back for this.
Reply from Barry Moore, Area Manager at Belong at Home Didsbury & AltrinchamThank you very much for your lovely feedback. It will mean a great deal to our Belong at Home team to read your comments and I will ensure they are shared with everyone.
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Review of
Belong at Home Wigan and Southport
from K S (Son of Client) published on 28 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service is very important to my mum. It's her first contact of the day and gives us, as a family, reassurance and confidence that she is well.
The team are, without exception, professional, kind and patient.
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Review of
Belong at Home Didsbury & Altrincham
from Nicole J (Daughter of Client) published on 16 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Belong Outreach provided excellent, fully compliant support during my mother's discharge from hospital. They communicated proactively with the hospital discharge team and offered clear guidance, ensuring the process was safe, well coordinated, and person-centred.
The transition from local authority
care to the outreach service was smooth and well managed. The team was consistently professional and responsive, with my mother's needs central to both planning and delivery. They also supported our family throughout, which made a significant difference.
Belong's approach demonstrates high standards of safety, effectiveness, responsiveness, and care, delivered with professionalism and genuine consideration.
Reply from Barry Moore, Area Manager at Belong at Home Didsbury & AltrinchamThank you for taking the time to submit your excellent review of Belong at Home Morris Feinmann. We are so touched by your kind words, and happy to know that your mothers' needs have been met professionally and responsibly. It is a pleasure to be able to support you.
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Review of
Belong at Home Wigan and Southport
from Sandy F (Granddaughter of Client) published on 16 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent Companionship and Care
We've been incredibly pleased with the support provided to my mum. The service has been reliable, warm, and genuinely centred around her wellbeing. Most of her visits are for companionship, and the difference it has made to her life is remarkable.
We've been incredibly pleased with the support provided to my mum. The service has been reliable, warm, and genuinely centred around her wellbeing. Most of her visits are for companionship, and the difference it has made to her life is remarkable.
Karen, who visits
regularly, has been especially wonderful. She has a calm, friendly manner that immediately puts my mum at ease, and it's clear she truly cares about building a positive connection. My mum always looks forward to seeing her, and she's noticeably more relaxed and cheerful after each visit.
The consistency, professionalism, and kindness shown have given our family real peace of mind. I would happily recommend this team to anyone looking for thoughtful, person-centred support for a loved one.
Reply from Sophie Walls, Area Manager at Belong at Home Wigan and SouthportThank you very much for taking the time to provide this wonderful feedback. It means a great deal to the team here and we are so pleased to hear how happy you are with the care provided and that your Mum is so at ease with our visits. Our team will be thrilled with your comments.
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Review of
Belong at Home Wigan and Southport
from Sue J (Daughter of Client) published on 16 January 2026 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Belong at home were very responsive and flexible in setting up a POC for Mum, follow a short stay in hospital. This was 2 weeks before Christmas initially, right in the midst of flue season, so this was exceptionally good service.
BOH have visited my Mum each day, just really to check in on her,
BOH have visited my Mum each day, just really to check in on her,
she doesn't need "care" as such, more a welfare check.
It is really reassuring for myself and my Brother to be able to read on the Birdie app how Mum is that day. We call her, and visit her, of course, but in-between, Mum has dementia and is not able to tell us how she has been feeling over a period longer than a minute or two, so woudl have no context if she had been feeling unwell.
The team have called us when there have been needed, and we have made tweaks to Mum's POC as we have gone along, to better-reflect her individuality and still give her as much agency as possible.
Thank you.
It is really reassuring for myself and my Brother to be able to read on the Birdie app how Mum is that day. We call her, and visit her, of course, but in-between, Mum has dementia and is not able to tell us how she has been feeling over a period longer than a minute or two, so woudl have no context if she had been feeling unwell.
The team have called us when there have been needed, and we have made tweaks to Mum's POC as we have gone along, to better-reflect her individuality and still give her as much agency as possible.
Thank you.
Reply from Sophie Walls, Area Manager at Belong at Home Wigan and SouthportThank you very much for this lovely review. We really appreciate you taking the time to provide it and our Belong at Home team will be delighted to hear that you have peace of mind from the regular updates whilst your Mum is in our care. I will ensure this feedback is passed onto them all.
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Review of
Belong at Home Wigan and Southport
from J M (Daughter of Client) published on 15 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care given by all staff. Their collective patience, kindness and cheerful ways of being make a huge difference to my mum's life. It is so reassuring knowing the care my mum receives is delivered professionally but also with such warmth and empathy. I would choose Belong at Home again and again.
Reply from Sophie Walls, Area Manager at Belong at Home Wigan and SouthportThank you very much for taking the time to provide us with this feedback. We are delighted that you are finding our home care service a valuable way of helping to support your mum. I will convey your kind words to all of the team.
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Review of
Belong at Home Wigan and Southport
from J A (Husband of Client) published on 20 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers have a bond with my wife and their care shows their dedication to providing care as if she's a family member. They go above and beyond the care plan to make her comfortable and feeling loved
Reply from Sophie Walls, Area Manager at Belong at Home Wigan and SouthportThank you for this lovely feedback. We are delighted to hear that your wife is so well cared for and feels safe and comfortable with our dedicated team. I will pass your kind words on to them all.
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Review of
Belong at Home Atherton
from Barbara D (Daughter of Client) published on 3 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad started having memory problems about four years ago, and after a short stay in hospital he began receiving visits from council-approved carers. I wasn't happy with the service, so I switched to Belong at Home - and I couldn't be more glad that I did.
The team treat Dad like one of their own,
The team treat Dad like one of their own,
and the care has adapted beautifully as his illness has progressed (he was recently diagnosed with mixed dementia). I can also keep track of his mood, medication, and meals through the app while I'm at work, which gives me real peace of mind.
Most importantly, Dad really enjoys their company. They always take the time to chat with him and even play his favourite music during visits, which makes such a difference.
I honestly don't know what we'd do without Belong at Home, and I can't recommend them highly enough.
Most importantly, Dad really enjoys their company. They always take the time to chat with him and even play his favourite music during visits, which makes such a difference.
I honestly don't know what we'd do without Belong at Home, and I can't recommend them highly enough.
Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong at Home Atherton ; we are so delighted to hear this has been your experience and that your Dad is so well cared for by our dedicated team.
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Review of
Belong at Home Atherton
from A E (Daughter of Client) published on 12 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum enjoys her visits from Belong at Home Carers. She is treated with dignity, she's well cared for they listen and act on her needs as appropriate in a friendly relaxed manner.
It's a welcome break for the family knowing she's in safe hands. Mum loves a chat with them sharing her stories and enjoys
It's a welcome break for the family knowing she's in safe hands. Mum loves a chat with them sharing her stories and enjoys
hearing about their lives. It's a family joke that the carers make the best omelettes especially Helen.
Thank you ladies for all that you do.
Thank you ladies for all that you do.
Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you so much for this lovely review! We are so pleased to hear that your Mum enjoys our visits so much and as a family you are happy with the care that we offer. I will pass your feedback on to all of the team - especially Helen!
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Review of
Belong at Home Atherton
from S A (Brother of Client) published on 12 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother has been at Belong now for over 12 years. He has had help from the caring staff for the last 2 years and we are very pleased with the level of care and the friendly staff. The whole service is very professional and the management supportive.
Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you very much for taking the time to provide this feedback, which is valued by all the team. We are delighted to hear that your brother is receiving a great level of care and that you are so happy with the support given.
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Review of
Belong at Home Atherton
from Muriel S (Client) published on 10 September 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers are lovely with me, my family and their dogs!.They do everything needed in a very pleasant manner. They are on time and i look forward to their visits. I would have liked to give five stars but can't because of very small niggles, such as making sure the worktop is clean after preparing food.
This in no way affects the appreciation i have for this service and would not wish to have any other.
Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you so much for your kind and thoughtful feedback. We're absolutely delighted to hear that you feel well cared for and enjoy the visits from our carers; it's wonderful to know they've built such a positive relationship with you, your family, and the dogs! We also appreciate your honest comments about the small niggles and can assure you that we will pass this on to the team so that they can use this feedback to continue to improve. It truly means a lot to hear that you wouldn't wish to have any other service - thank you for your continued trust. If there's ever anything else you would like to discuss, please do get in touch.
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Review of
Belong at Home Atherton
from R J (Daughter of Client) published on 10 September 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Belong at Home provide a weekly welfare visit to my elderly mother. They also offer the flexibility to make additional visits when I am away for work or holiday. My mother feels respected and enjoys the conversation with those who come to her home. Staff members also help with a few tasks like putting
the bins out. From being initially sceptical about the need for visits, she has come to look forward to them. Communications re. additional/cancelled visits are mostly handled efficiently. My mother doesn't have a Smartphone to use the app and so is emailed to inform her about who will be visiting and when.
Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you very much for taking the time to provide this great feedback, which is valued by all the team. We are delighted to hear that your Mothers experience with Belong at Home has been so positive, and that she enjoys our visits and there is good communication from the team.
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Review of
Belong at Home Atherton
from K J (Daughter of Client) published on 3 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with the support and flexibility provided for the at Home care .
The carers take Mum shopping and are flexible if l want to alter the times of a visit.
The team Managers are helpful and listen to Mum's and family requests
The carers take Mum shopping and are flexible if l want to alter the times of a visit.
The team Managers are helpful and listen to Mum's and family requests
Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you so much for your positive feedback on the support provided at Belong at Home Atherton. We are delighted to hear your mum is so well supported and there is such good communication with our team.
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Review of
Belong at Home Atherton
from F P (Husband of Client) published on 3 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are friendly and provide an excellent service. The serve provided is well mannered, friendly and sometimes light hearted. Their care provides the opportunity for a chat when she may not have such an opportunity.
Well done to all your staff
Well done to all your staff
Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you for leaving such a kind review of Belong at Home Atherton. We are so happy to hear that your wife is enjoying our visits and that our team and showing such great care and respect. I will share this feedback with them all.
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Review of
Belong at Home Atherton
from J M (Daughter of Client) published on 2 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are caring, friendly and use initiative. I trust them to consider mums needs and to act where necessary. They appear to be well trained. Staff are usually on time and stay for the full allotted time. Occasionally the planned time of visit is changed which doesn't always match mum's needs, but
I understand that this may be necessary when attempting to match staff resource with the client jigsaw.
Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you very much for taking the time to provide us with this feedback. We are delighted that you are finding our home care service a valuable way of helping to support your mum. Thanks again for choosing Belong at Home Atherton and we will share your valuable feedback with the team so that we can continue to improve our services.
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Review of
Belong at Home Atherton
from Mary J (Client) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I couldn't cope without the carers. I really appreciate all they do and look forward so much to them coming each day.
Reply from Lesley Bailey, Area Manager at Belong at Home AthertonThank you so much for your positive feedback on the support provided by Belong at Home Atherton. We are delighted to hear that you look forward to our visits and I will pass your kind words onto the entire team.
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Review of
Belong at Home Wigan and Southport
from Elaine J (Client) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm satisfied with the cleaners.
Reply from Sophie Walls, Area Manager at Belong at Home Wigan and SouthportThank you so much for taking the time to post this feedback. We aim to maintain high standards at Belong at Home Wigan; we are so delighted to hear this has been your experience.
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Review of
Belong at Home Wigan and Southport
from Kathleen S (Client) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Brilliant
Reply from Sophie Walls, Area Manager at Belong at Home Wigan and SouthportThank you for taking the time to provide this lovely feedback on Belong at Home Wigan services!
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Review of
Belong at Home Didsbury & Altrincham
from C R (Daughter of Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father has received very good care from Belong at Home. The manager and some other staff members have been very helpful in going above and beyind their regular duties and being adaptable and flexible in different circumstsnces. They have taken dad to a hospital appointment, allowed him to call them
directly when he wasn't feeling well, prepared his complicated favourite dessert for him, played scrabble with him and chatted to him. In ither words, as far as possible they have tried to do for him whatever is required at a given time. Of course they have also done the regular personal care tasks as well. My sisters and I don't live close by so the communication through the app is also very helpful. The manager also responds to emails very quickly. We are very grateful that dad is getting this support. My comments refer to all the help dad has had since he started with Belong at Home and not just May.
Reply from Emma Gorton, Area Manager at Belong at Home Didsbury & AltrinchamThank you very much for taking the time to provide this great feedback, which is valued by all the team. We are delighted to hear that your father's experience has been so positive, and that he is receiving the utmost care and support that he needs.
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Review of
Belong at Home Didsbury & Altrincham
from H R (Daughter of Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Didsbury BAH have gone the extra mile supporting family member. Being a small organisation makes the care they give personal and great to have a small number of familiar faces. They have been flexible in responding to some difficult situations and liaising with other people. Their communication has
been excellent, and for family members who live at a distance use of the app is a great way to keep informed of key information for every visit.
Reply from Emma Gorton, Area Manager at Belong at Home Didsbury & AltrinchamThank you for your positive feedback on the support provided by Belong at Home Morris Feinmann. We do our best to understand every customer and communicate with families as much as possible. I will share this with the team.
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Awards / Recognitions (8)
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