Home Care Providers Owned by Belong at Home in Cheshire

The carers are always so cheerful and positive and willing do any task I ask them to do. I know that I do not need to worry about say getting water to a beloved plant in my garden or reaching an item from a high shelf because when the carer comes, it will be sorted.

Very impressed with Sarah. She visited us initially and understood what David needed. The plan she put in place worked well and David has benefited considerably.

which is very reassuring as we are both still having to work full-time Gaynor is very good and keeps us inform of any changes with mum and dad we are always happy to see her name on the rota also they are very fond of kate but honestly everybody that visits we like

All carers have been a positive part of my recovery so far

Thank you so much.

All the carers who look after my mum are kind and caring. They have built up a relationship over the months that they have been visiting and mum values their visits. The service they provide is critical to ensuring my mum is safe and independent in her own home. I would not hesitate to recommend.

What a team.

We couldn't be happier with how things are turning out with Belong at Home. The team are so kind and understanding; nothing is too much trouble. The care app is particularly helpful. I feel my own day can start once I know that Mum is alright and has been seen by a friendly face.

My experience with Belong has been wonderful. The staff are kind, caring and make me feel safe. They are always on time and work so hard. I would recommend them to anyone seeking this service. You are all such lovely people.

I cannot praise Nicola and her Care at home Staff enough. They came every afternoon to my mother in law. They prompted and assisted her making a cup of tea. They encouraged her to take short walks down the hallway with them and dance and sing to music on her Alexa. They went through her photo albums reminiscing with her. She loved playing dominoes and colouring in with the staff. Any concerns with her they rang me immediately. When she started to have lots of falls we had to transfer her into a care home and Belong Warrington was my obvious choice as we still had contact with the care at home staff whilst she was there. Sadly she passed away just before Christmas but we still in touch as we love going in the Bistro for lunch and catch up with Forshaw staff and Care in Home staff. The reception staff make everyone very welcome as they enter the reception area. Barry the Manager and all staff in each department give residents and their families exceptional care and support. Thank you

Belong at Home have been excellent at caring for my father. They have been very attentive to his needs. The carers were always punctual and went that extra mile of needed. They were also great at communicating back to myself. Many thanks

All care excellent, one to one required changes to care facilitated as required - response to changes acted upon immediately. Environment is safe/clean/friendly.

We miss you all, thank you xxxx

We cannot say enough positive things about the care my mum has received from Belong at Home over the last few years. The commitment, kindness and professionalism of the staff has been superb. The Belong carers were able to anticipate mum's needs, help mum to engage in activities and keep mum safe and well turned out. We felt all the carers went above and beyond what would have hoped for. The communications on the app and directly was perfect. Notably mum's small group of carers hardly changed as Belong has low staff turnover. Huge thank you.

Grandad has gone from being independent to needing outside support very quickly and it has taken some time for him to adjust to his new routine but the team have been fab in working alongside us as a family to ease Grandad into his routine and allowing support. Nothing is too much trouble to ask! Gaynor really shines and goes above and beyond and some more! Her relationship with my Grandad is second to none and she is polite and genuine not with just Grandad but with the whole family if we are visiting - she is even a fan favourite with my youngest daughter! I really do feel reassured and have peace of mind when Gaynor is there.

An excellent team.

I cannot say how fabulous Belong@Home Macclesfield were in attending to and caring for my father in the final few months of his life. They were loving, attentive, thoughtful, flexible and very patient with my father, a man who required things to be "just so". The leaders/managers were also always willing to use their extensive experience and provide good advice and support (their suggestion to get a night-time "pee bottle" was enormously helpful). While my father would've preferred the care worker to have been a single individual, I understand that this is not possible, but I do appreciate that B@H tried to keep the number of different faces he saw down to a minimum. I cannot praise all the staff enough. Thank you!

I cannot praise Belong at Home highly enough. Every support wish has been exceptional, showing kindness, patience and genuine compassion at all times. The care and support given to my parents, who both living with alzheimers consistently goes for beyond my expectations. During an extremely difficult period when my parents were left without heating due to a boiler failure, the team truly went above and beyond. Support wishes stepped in to cover extra shifts without hesitation, ensuring my parents were safe, warm and reassured. They even helped me with getting repairs organised as I was on holiday. The care and commitment mean more to our family than words can say. I will always be deeply thankful to Belong at Home.

Since I requested help from the Belong at Home manager Heather back in the Spring, we have felt in safe hands from her and her team. A thorough needs assessment took place to get to know mum and dad's requirements. She is always responsive to my communications and clearly cares about offering the best support she can in increasingly challenging circumstances. She and her team are flexible and always friendly and professional, treating my parents with care and respect. Dad's carer has shown incredible patience as his dementia worsens and his resistance to care increases. There is a sense that there is good communication amongst the team and oversight of how things are and we have regular chats to review how things are going. It is a stressful time and so reassuring and comforting to know Belong at Home are doing all they can to support us.

I find the service immensely helpful. I look forward to visits for the help they provide and also the company and sociability that is offered. The carers are more than willing to assist with any task and often use their initiative about what needs doing. They also provide a useful link with the rest of the establishment.