Submit a Review for Bluebird Care Newcastle & South Tyneside
Unit 5, Woodstock Way, The Bulrushes, Boldon Business Park, Boldon Colliery, NE35 9PF
View Full Details of Bluebird Care Newcastle & South TynesideLatest Reviews for Bluebird Care Newcastle & South Tyneside
05 August 2025
Overall, I am completely satisfied with the care my mother receives. My mother feels very comfortable when her carers call which is very reassuring due to her having alzeimers. I am kept regularly informed of care duties undertaken and feel that the app gives me peace of mind with how Mam has been when the carers visit
03 July 2025
I have found all the carers at Bluebird uniformly kind, capable + sympathetic. Apart from looking after my mother really well + tailoring their approach to suit her individual needs, they are so friendly! They chat/joke with mum all the time they are helping her + even play her favourite music if she is agitated. They seem concerned with how I'm doing as well! If I have to ring the office, the staff are efficient/courteous + go the extra mile to sort issues.
02 December 2024
Very professional, friendly care service. Treated my father with dignity and respect at all times. Always very thorough, flexible and organised. Provided a welcome presence for my father and our family. Would definitely recommend.
29 October 2024
All staff very good.
15 October 2024
The carers were excellent and professional, also very empathetic. My dad was treated like a person and with dignity, the family were kept in the loop with everything - very good communication. Thank you - I can't praise them enough.
02 October 2024
I am happy and completely delighted with the ladies who come and with their service.
24 September 2024
Dad's carers have built up a very good relationship with him, gaining his trust and understanding his needs. They encourage dad to be independent and praise him for his efforts. The carers show a good awareness of his care plan and follow it whenever possible. Caring, kind, positive and friendly - thank you ladies for your support.
24 November 2023
Excellent service from all the care staff, they go above and beyond. They become family, I love the interaction with my son. I do believe if it wasn't for the amazing care they give, my son wouldn't be where he is today. Excellent service. If we have any problems, I ring the office and they sort it as soon as possible. Brilliant service, highly recommend Bluebird Care.
03 November 2023
Have received excellent care from all carers. They are so caring, they treat me with dignity, are very pleasant and also good company to me while they are here. They always ask if there is anything else they can do for me.
24 May 2023
Bluebird has been very proactive in reacting to changes needed in my mother's care. A package has been in place for some months and the care has been very professional and consistent. I would recommend the company as the staff are exemplary and very caring.
22 May 2023
We could not have wished for a nicer team of carers to look after my brother. They always treated him with the utmost care and respect. We even enjoyed lighter moments with them, which was just what myself and the rest of the family needed to help us through this really difficult time. Thank you all so much for the support you gave my brother and sister-in-law. It will always mean so much to me and I will remember the carers with fondness.
18 May 2023
My husband had the best care with Bluebird carers. They were so kind and thoughtful. They made sure he was always clean and tidy and made sure he was happy to take his medication for them. They were always happy and cheerful and made us laugh a lot which was good as my husband had a great sense of humour. We looked forward to seeing them. I can't praise them enough and will miss them very much. I will recommend Bluebird to anyone who needs carers. Thank you so much for your help.
29 September 2022
What can I say, other than amazing! My sister was nursed at home for ten months, four times daily by the girls that work for Bluebird. They are very caring and kind. Absolute angels is all I can say. We had mainly two carers who worked together quite a lot. Such caring girls and very thoughtful. I would not hesitate to recommend this company. Thank you so much. You helped to make an awful time not so bad.
01 September 2022
Excellent team of staff. Very caring and pleasant. Professional approach and very friendly putting my mum at ease. Take account of my mum's opinions and wishes about what needs to be done and ensure she is comfortable at all times.
01 September 2022
Professional, caring with a friendly manner.
01 September 2022
Carers are always helpful with Dad and know his specialist needs. Changes are always accommodated where possible.
07 July 2022
Carers are very caring and friendly with Mam. She loves them coming.
07 July 2022
The standard of care from Bluebird is exceptional. The staff really care for Dad with compassionate and genuine care. They treat him with respect at all times.
07 July 2022
The staff are very good.
07 July 2022
The standard of care that my mother receives is excellent. The carers are always polite, professional, smart and appear to be well trained. My mother's behaviour can be challenging but the carers are always understanding and remain good-humoured. Generally, the carers arrive within fifteen minutes of my mother's standard care times but there are occasions when the rota can change without warning. This can be frustrating and upsetting for my mother who needs routine and certainty. The care is extremely expensive, so not affordable to many.
Latest Reviews for Bluebird Care Newcastle & South Tyneside
05 August 2025
Overall, I am completely satisfied with the care my mother receives. My mother feels very comfortable when her carers call which is very reassuring due to her having alzeimers. I am kept regularly informed of care duties undertaken and feel that the app gives me peace of mind with how Mam has been when the carers visit
03 July 2025
I have found all the carers at Bluebird uniformly kind, capable + sympathetic. Apart from looking after my mother really well + tailoring their approach to suit her individual needs, they are so friendly! They chat/joke with mum all the time they are helping her + even play her favourite music if she is agitated. They seem concerned with how I'm doing as well! If I have to ring the office, the staff are efficient/courteous + go the extra mile to sort issues.
02 December 2024
Very professional, friendly care service. Treated my father with dignity and respect at all times. Always very thorough, flexible and organised. Provided a welcome presence for my father and our family. Would definitely recommend.
29 October 2024
All staff very good.
15 October 2024
The carers were excellent and professional, also very empathetic. My dad was treated like a person and with dignity, the family were kept in the loop with everything - very good communication. Thank you - I can't praise them enough.
02 October 2024
I am happy and completely delighted with the ladies who come and with their service.
24 September 2024
Dad's carers have built up a very good relationship with him, gaining his trust and understanding his needs. They encourage dad to be independent and praise him for his efforts. The carers show a good awareness of his care plan and follow it whenever possible. Caring, kind, positive and friendly - thank you ladies for your support.
24 November 2023
Excellent service from all the care staff, they go above and beyond. They become family, I love the interaction with my son. I do believe if it wasn't for the amazing care they give, my son wouldn't be where he is today. Excellent service. If we have any problems, I ring the office and they sort it as soon as possible. Brilliant service, highly recommend Bluebird Care.
03 November 2023
Have received excellent care from all carers. They are so caring, they treat me with dignity, are very pleasant and also good company to me while they are here. They always ask if there is anything else they can do for me.
24 May 2023
Bluebird has been very proactive in reacting to changes needed in my mother's care. A package has been in place for some months and the care has been very professional and consistent. I would recommend the company as the staff are exemplary and very caring.
22 May 2023
We could not have wished for a nicer team of carers to look after my brother. They always treated him with the utmost care and respect. We even enjoyed lighter moments with them, which was just what myself and the rest of the family needed to help us through this really difficult time. Thank you all so much for the support you gave my brother and sister-in-law. It will always mean so much to me and I will remember the carers with fondness.
18 May 2023
My husband had the best care with Bluebird carers. They were so kind and thoughtful. They made sure he was always clean and tidy and made sure he was happy to take his medication for them. They were always happy and cheerful and made us laugh a lot which was good as my husband had a great sense of humour. We looked forward to seeing them. I can't praise them enough and will miss them very much. I will recommend Bluebird to anyone who needs carers. Thank you so much for your help.
29 September 2022
What can I say, other than amazing! My sister was nursed at home for ten months, four times daily by the girls that work for Bluebird. They are very caring and kind. Absolute angels is all I can say. We had mainly two carers who worked together quite a lot. Such caring girls and very thoughtful. I would not hesitate to recommend this company. Thank you so much. You helped to make an awful time not so bad.
01 September 2022
Excellent team of staff. Very caring and pleasant. Professional approach and very friendly putting my mum at ease. Take account of my mum's opinions and wishes about what needs to be done and ensure she is comfortable at all times.
01 September 2022
Professional, caring with a friendly manner.
01 September 2022
Carers are always helpful with Dad and know his specialist needs. Changes are always accommodated where possible.
07 July 2022
Carers are very caring and friendly with Mam. She loves them coming.
07 July 2022
The standard of care from Bluebird is exceptional. The staff really care for Dad with compassionate and genuine care. They treat him with respect at all times.
07 July 2022
The staff are very good.
07 July 2022
The standard of care that my mother receives is excellent. The carers are always polite, professional, smart and appear to be well trained. My mother's behaviour can be challenging but the carers are always understanding and remain good-humoured. Generally, the carers arrive within fifteen minutes of my mother's standard care times but there are occasions when the rota can change without warning. This can be frustrating and upsetting for my mother who needs routine and certainty. The care is extremely expensive, so not affordable to many.