Bluebird Care Newcastle & South Tyneside

The booking process helped us to learn what might be needed and what was best for our mum's care as John talked us through the options and what he deemed was initially needed. John showed his experience and care with how he handled our situation in a calm and productive manner and checked in with us throughout the process. We really got to see why the rating for this organisation is outstanding with all they put in place, with the transparency and also with taking the extra weight off the shoulders of the family so that micromanagement from family members isnt needed meaning you can have more meaningful relationships with your loved ones. Thanks Bluebird

Speaking on behalf of my family we were really pleased to have taken bluebird care to tend to our elderly dad. Every carer was very professional caring and looked after dad. He enjoyed their visits and they always greeted him with a "Hello". The good thing about this company every visit was documented with feedback and communication, which meant we all had peace of mind and dad was settled. We would highly recommend this company. The manager and her team were all amazing

Bluebird provided exceptional care and support for my 95 year old dad, the staff were amazing, always treated him with dignity, respect and compassion. The management team were always very professional. He always looked forward to his visits, they always cheered him up. We are so grateful for their kindness and expertise shown to dad, they really went above and beyond, highly recommend.

All in all both friendly, professional and speedy, from the initial call, the assessment and the care worker who helps my Mum. It's good to find someone good and trust worthy. Not much more I can say, thanks a million

Grateful for the continued support.

Overall, I am completely satisfied with the care my mother receives. My mother feels very comfortable when her carers call which is very reassuring due to her having alzeimers. I am kept regularly informed of care duties undertaken and feel that the app gives me peace of mind with how Mam has been when the carers visit

I have found all the carers at Bluebird uniformly kind, capable + sympathetic. Apart from looking after my mother really well + tailoring their approach to suit her individual needs, they are so friendly! They chat/joke with mum all the time they are helping her + even play her favourite music if she is agitated. They seem concerned with how I'm doing as well! If I have to ring the office, the staff are efficient/courteous + go the extra mile to sort issues.

Very professional, friendly care service. Treated my father with dignity and respect at all times. Always very thorough, flexible and organised. Provided a welcome presence for my father and our family. Would definitely recommend.

All staff very good.

The carers were excellent and professional, also very empathetic. My dad was treated like a person and with dignity, the family were kept in the loop with everything - very good communication. Thank you - I can't praise them enough.

I am happy and completely delighted with the ladies who come and with their service.

Dad's carers have built up a very good relationship with him, gaining his trust and understanding his needs. They encourage dad to be independent and praise him for his efforts. The carers show a good awareness of his care plan and follow it whenever possible. Caring, kind, positive and friendly - thank you ladies for your support.

Excellent service from all the care staff, they go above and beyond. They become family, I love the interaction with my son. I do believe if it wasn't for the amazing care they give, my son wouldn't be where he is today. Excellent service. If we have any problems, I ring the office and they sort it as soon as possible. Brilliant service, highly recommend Bluebird Care.

Have received excellent care from all carers. They are so caring, they treat me with dignity, are very pleasant and also good company to me while they are here. They always ask if there is anything else they can do for me.

Bluebird has been very proactive in reacting to changes needed in my mother's care. A package has been in place for some months and the care has been very professional and consistent. I would recommend the company as the staff are exemplary and very caring.

We could not have wished for a nicer team of carers to look after my brother. They always treated him with the utmost care and respect. We even enjoyed lighter moments with them, which was just what myself and the rest of the family needed to help us through this really difficult time. Thank you all so much for the support you gave my brother and sister-in-law. It will always mean so much to me and I will remember the carers with fondness.

My husband had the best care with Bluebird carers. They were so kind and thoughtful. They made sure he was always clean and tidy and made sure he was happy to take his medication for them. They were always happy and cheerful and made us laugh a lot which was good as my husband had a great sense of humour. We looked forward to seeing them. I can't praise them enough and will miss them very much. I will recommend Bluebird to anyone who needs carers. Thank you so much for your help.

You helped to make an awful time not so bad.

Carers are always helpful with Dad and know his specialist needs. Changes are always accommodated where possible.

Professional, caring with a friendly manner.