Bluebird Care Newcastle & South Tyneside

The Director helped sort this problem, it is better but still not 100%. I had to get in touch with him as the coordinator and manager did not listen to my anxiety and stress over this problem.

Overall I feel the care provided for my husband has been excellent. All the carers have been sensitive to my husband's needs, skilled in handling skills when transferring him from wheelchair to bed etc and very useful to me by teaching me how to use hoists and suggesting how to cope with my husband's needs such as skincare. I also find the carers are very supportive to me when my role is particularly stressful.

Friendly local carers. Helpful and prepared to give advice or take requests. Reliable.

My mum-in-law and dad-in-law needed Bluebird Home Care for a number of years. The care staff were in my opinion the best. Thank you. I for one would use Bluebird too, if my health needs were needed. Great care great team. You are amazing carers.

Thank you to everyone at Bluebird Care.

I love that they learnt my Grandads routine and always make sure he has his cornet after his lunch. Little things like that make all the difference.

Ladies are friendly and know their jobs. Always ask if there is anything else I need before they go. I think of them more as friends visiting.

Well recommended!

My father suffered dementia and had a terminal illness. I found Bluebird Care (South Tyneside)to be both compassionate and extremely understanding. Their management was flexible and responsive. Communication was excellent between ourselves and the local management.

My father is very well looked after in a professional and caring manner which gives his family peace of mind.

I am completing this as my mam has macular degeneration and unable to complete forms. This is her opinion - "she is happy with the care that is provided and the girls all do what she asks". I appreciated the letter saying improvements were going to be implemented, as the visit planning doesn't always reach the carer at the correct or appropriate time.

Bluebird Care South Tyneside was recommended to me to support an elderly neighbour. I cannot praise the entire team for their help and support that we have received. They are not only professional in what they do but are caring in everything they do. The team leader has been there to support us 100%. They are a true team of angels. Thank you.

At the moment we are very pleased with the care my father receives. He likes the three ladies who provide his care. Any minor issues we have had with his care have been dealt with quickly.

I have had Bluebird care looking after my mother since February 2016. This care company is the best company I have had. Every care assistant that visits are very professional, very respectful and supportive. All these girls go that extra mile for not only my mother who they support, they also offer to help me and I find that amazing. I cannot say enough about how these girls have changed my mother's life and made mine a better place to be. The care given is high quality at all times.

They are very good, always do as much as they can to help me. They go above and I get good support, even at short notice. They help me to ensure I get shopping or prescription pick-ups. No problems at all with Bluebird, they are very good. I would highly recommend their services.

Bluebird Care do anything I ask them to do, they cook my meals and always have time to have a chat with me which I really enjoy. My carer always makes sure my appointments are booked in with the office. She also makes sure everything is written into my diary so this helps to keep me organised, they are a first class service.

I have Bluebird Care in every two weeks, they help me with my domestic work. They always treat me with dignity and respect, they do all the tasks I ask them to do.

The girls are pleasant, they do exactly as I ask then go that extra mile and after collect groceries on their way to my call if I need them. The care team that I have are very good.

My mother was very concerned about having care at home. Once Bluebird started my mother was very happy with all the girls. The girls are very professional and highly respectful. They didn't only just care for my Mother, they also looked after the home. Bluebird Care is a fantastic company. I connected with them from the moment I met the girls.

Bluebird Care staff are always friendly, polite and respectful. Happy to do whatever my needs are during their visit, be that help with meals, a bit of housework or simply sit and chat. If ever someone is running late or there is any other problem i'll usually receive a call to inform me what's happening. I would highly recommend Bluebird Care to anyone and look forward to their visits.