Submit a Review for Independent Living (Chorley and Leyland)
225 Eaves Lane, Chorley, PR6 0AG
View full details of Independent Living (Chorley and Leyland)Latest Reviews for Independent Living (Chorley and Leyland)
29 December 2025
My dad has been looked after for the past 6 months by the caring,considerate and friendly staff of independant living allowing him to stay in his own home and retain his independence up to his recent sad passing at the age of 99 and three quarters.He was initially reluctant to agree to them coming
even just once a day but very quickly grew to look forward to their visits and was very appreciative of what they did for him to allow him to stay at home and we as a family also loved the effect that their tender care had on his life.Thank you to not only the carers themselves who where simply brilliant but to all the office staff and owners who not only supported dad but also supported the family through difficult times it will never be forgotten.
19 December 2025
I couldn't have managed my Mum's constant care without Independent Living and their great staff. Between the staff she has been fed, dressed when required, showered and driven to a daycare centre twice a week. They have never let me down and have shown patience and compassion during the last12
months of my Mum's care. She has just been relocated to a care home as her condition has deteriorated but I will miss their lovely staff. They are good value for money, I'm not going to say cheap because that sounds like poor quality, when in fact they are premium quality. Very reliable and sincere service provided
15 December 2025
My mum's care has been really challenging because she is by no means an easy customer. She was extremely reluctant to allow any meaningful care to occur, even though she really needed it. Independent Living worked really hard to adapt to her not always reasonable behaviour. This is why they have
ended up being with her for five years. It started off with one visit a week, to do a shop, and by the end there were three visits a week which provided invaluable companionship and help to my mum. She really looked forwards to her carer's visit, and gained a great deal of stimulation and enjoyment. Well done Independent Living - and thank you
03 December 2025
The staff at Independent Living have been so reliable and friendly, and have done everything that my mum has needed. The company have been flexible, especially after my mum had a month in hospital and needed additional care when she came out. Without their daily help, my mum would not be able to
manage to live in her own flat and have the independence she craves. The office staff go out of their way to be helpful, and the communication of the weekly rota enables us all the know our mum is being looked after well. Would definitely recommend them.
01 August 2024
Excellent caring service who responded to any queries promptly and effectively. The carers are professional and very caring and meet our mother's needs. When on one occasion no carer arrived the situation was dealt with promptly. Mother has been very happy with all the carers who visit and there is
a core group of 4 for the most part which provides continuity of care
30 July 2024
Independent Living provides regular daily care for my mum. With their ongoing support, she can continue to live at her home as independently as possible. This is so important to her. The care they offer is excellent and all carers are friendly and professional. They all treat her with dignity and
respect. Carers arrive on time and the folder completed by them each day is great for keeping me updated. She looks forward to seeing her carers and having a chat with them. Any queries I have are always quickly dealt with by the office staff. I have no hesitation in recommending Independent Living services. If we could give them more than 5 stars we definitely would.
30 July 2024
We have had service from Independent Living for several years to cover short breaks away a few times a year. All the carers have been friendly and caring and have come for the full-time that was booked. I've found it very useful for getting little breaks to recharge my batteries.
29 July 2024
Mum and Dad have been looked after by Independent Living for over five years and they have been able to cope well with their increasing needs, agreeing to additional hours when necessary. At times they have been able to step in with additional clean-up requirements or sourcing equipment or clothing.
All the carers involved have been friendly and well-liked by mum and dad. My sister and I have always been informed whenever there has been something of concern that has happened.
25 July 2023
Excellent overall support and care for Mum. Professional and friendly carers. Great communication and contact with the main office and management team.
18 July 2023
I have always found al the care team to be professional, extremely pleasant, approachable and very supportive of both my mum and myself. It has been a great comfort to me that they are genuinely kind, clearly care about my mum's needs and her happiness. It is nice to see the good rapport and trust
that they have built up with my mum. They always treat her with dignity. My mum has dementia and they are sensitive to her needs - providing extra direction and explanations to her when required. I continue to be extremely grateful to all the dedicated carers.
The management team have always been very supportive, making themselves accessible/available both in person or by phone. Whenever their help or advice has been needed, I feel that they have always kept me fully informed about my mum's health and well-being. I am very happy with the care and support that Independent Living provide for my mum. I feel confident and secure with entrusting my mum's care to this dedicated and kind team of carers.
18 July 2023
Independent Living cared for my wife (dementia) for eight years. The last two of which my wife was bedridden. Independent Living attended for the first six years, one person, twice a day to wash, dress and breakfast and similar in the evening. The last two years (bedridden) it was two people, three
times a day for personal care. There was not one time when the staff failed to attend on time. All of them were considerate, kind and fun and shared a laugh and smiles with my wife who enjoyed their company. One person also came twice a week (afternoons) - visits to activity centres, parks or games at home. The management was most cooperative, charming and flexible, whose leadership reflected in the efficiency of the team. It was a pleasure to deal with them.
17 July 2023
When you venture on a journey of care for your loved one its a difficult decision. I am so happy that we were recommended Independent Living Home Care.
They have guided us to the correct package for Mum to maintain her independence surrounded by care.
The carers have been amazing, kind and
considerate and the best review of all is that my mum loved them (after saying she didn't want carers in her home).
Thank you for taking the stress out of this decision.
12 July 2023
I have used this service many times and found it to be second to none. Great care is given and always on time and patient, nothing is too much trouble. All staff and management are very helpful and friendly.
07 September 2020
One lady has been a pleasure to deal with assisting us to set up the service. The staff have been helpful, especially under the covid-19 period, when the family have had limited contact with Mum and Dad. Mum was not keen initially and was resistant to receiving help and support, but the team have
worked with us to overcome this barrier.
20 August 2020
Found the service really good. We have just taken a cleaner from you and are finding this good and very helpful.
28 July 2020
Fabulous service from very caring and sympathetic carers. Nothing is too much trouble and I look on them as friends. My life would be much emptier if they didn't come.
I can't praise them too much. My gratitude grows all the time.
27 July 2020
Very pleased with the overall standard of care from all carers.
24 July 2020
My mother has been using this service for a year with no problems.
The service is very good and my mother is very pleased with the care she receives.
23 July 2020
Dad became very confused during COVID-19 and it became apparent that Dad required more social interaction, care and support. I contacted Independent Living and Dad was assessed, a care plan written and care started in under a week. Two weeks into the care Dad has a turn for the worse and the service
and care given was above and beyond what I expected. They conducted a further assessment and suggested, to ensure he was kept safe and looked after, more regular visits would better support Dad. This was implemented without delay and this has been a great improvement in Dad. I am extremely happy with the care and support Dad is receiving from independent living and I would highly recommend their service in the future.
16 July 2020
During covid-19, the carers have been fantastic, never missing one visit and helping with washing and cleaning pores etc. Independent Living has been in contact to discuss Mums care, and the few extra visits we have asked for have been facilitated easily.
Latest Reviews for Independent Living (Chorley and Leyland)
29 December 2025
My dad has been looked after for the past 6 months by the caring,considerate and friendly staff of independant living allowing him to stay in his own home and retain his independence up to his recent sad passing at the age of 99 and three quarters.He was initially reluctant to agree to them coming
even just once a day but very quickly grew to look forward to their visits and was very appreciative of what they did for him to allow him to stay at home and we as a family also loved the effect that their tender care had on his life.Thank you to not only the carers themselves who where simply brilliant but to all the office staff and owners who not only supported dad but also supported the family through difficult times it will never be forgotten.
19 December 2025
I couldn't have managed my Mum's constant care without Independent Living and their great staff. Between the staff she has been fed, dressed when required, showered and driven to a daycare centre twice a week. They have never let me down and have shown patience and compassion during the last12
months of my Mum's care. She has just been relocated to a care home as her condition has deteriorated but I will miss their lovely staff. They are good value for money, I'm not going to say cheap because that sounds like poor quality, when in fact they are premium quality. Very reliable and sincere service provided
15 December 2025
My mum's care has been really challenging because she is by no means an easy customer. She was extremely reluctant to allow any meaningful care to occur, even though she really needed it. Independent Living worked really hard to adapt to her not always reasonable behaviour. This is why they have
ended up being with her for five years. It started off with one visit a week, to do a shop, and by the end there were three visits a week which provided invaluable companionship and help to my mum. She really looked forwards to her carer's visit, and gained a great deal of stimulation and enjoyment. Well done Independent Living - and thank you
03 December 2025
The staff at Independent Living have been so reliable and friendly, and have done everything that my mum has needed. The company have been flexible, especially after my mum had a month in hospital and needed additional care when she came out. Without their daily help, my mum would not be able to
manage to live in her own flat and have the independence she craves. The office staff go out of their way to be helpful, and the communication of the weekly rota enables us all the know our mum is being looked after well. Would definitely recommend them.
01 August 2024
Excellent caring service who responded to any queries promptly and effectively. The carers are professional and very caring and meet our mother's needs. When on one occasion no carer arrived the situation was dealt with promptly. Mother has been very happy with all the carers who visit and there is
a core group of 4 for the most part which provides continuity of care
30 July 2024
Independent Living provides regular daily care for my mum. With their ongoing support, she can continue to live at her home as independently as possible. This is so important to her. The care they offer is excellent and all carers are friendly and professional. They all treat her with dignity and
respect. Carers arrive on time and the folder completed by them each day is great for keeping me updated. She looks forward to seeing her carers and having a chat with them. Any queries I have are always quickly dealt with by the office staff. I have no hesitation in recommending Independent Living services. If we could give them more than 5 stars we definitely would.
30 July 2024
We have had service from Independent Living for several years to cover short breaks away a few times a year. All the carers have been friendly and caring and have come for the full-time that was booked. I've found it very useful for getting little breaks to recharge my batteries.
29 July 2024
Mum and Dad have been looked after by Independent Living for over five years and they have been able to cope well with their increasing needs, agreeing to additional hours when necessary. At times they have been able to step in with additional clean-up requirements or sourcing equipment or clothing.
All the carers involved have been friendly and well-liked by mum and dad. My sister and I have always been informed whenever there has been something of concern that has happened.
25 July 2023
Excellent overall support and care for Mum. Professional and friendly carers. Great communication and contact with the main office and management team.
18 July 2023
I have always found al the care team to be professional, extremely pleasant, approachable and very supportive of both my mum and myself. It has been a great comfort to me that they are genuinely kind, clearly care about my mum's needs and her happiness. It is nice to see the good rapport and trust
that they have built up with my mum. They always treat her with dignity. My mum has dementia and they are sensitive to her needs - providing extra direction and explanations to her when required. I continue to be extremely grateful to all the dedicated carers.
The management team have always been very supportive, making themselves accessible/available both in person or by phone. Whenever their help or advice has been needed, I feel that they have always kept me fully informed about my mum's health and well-being. I am very happy with the care and support that Independent Living provide for my mum. I feel confident and secure with entrusting my mum's care to this dedicated and kind team of carers.
18 July 2023
Independent Living cared for my wife (dementia) for eight years. The last two of which my wife was bedridden. Independent Living attended for the first six years, one person, twice a day to wash, dress and breakfast and similar in the evening. The last two years (bedridden) it was two people, three
times a day for personal care. There was not one time when the staff failed to attend on time. All of them were considerate, kind and fun and shared a laugh and smiles with my wife who enjoyed their company. One person also came twice a week (afternoons) - visits to activity centres, parks or games at home. The management was most cooperative, charming and flexible, whose leadership reflected in the efficiency of the team. It was a pleasure to deal with them.
17 July 2023
When you venture on a journey of care for your loved one its a difficult decision. I am so happy that we were recommended Independent Living Home Care.
They have guided us to the correct package for Mum to maintain her independence surrounded by care.
The carers have been amazing, kind and
considerate and the best review of all is that my mum loved them (after saying she didn't want carers in her home).
Thank you for taking the stress out of this decision.
12 July 2023
I have used this service many times and found it to be second to none. Great care is given and always on time and patient, nothing is too much trouble. All staff and management are very helpful and friendly.
07 September 2020
One lady has been a pleasure to deal with assisting us to set up the service. The staff have been helpful, especially under the covid-19 period, when the family have had limited contact with Mum and Dad. Mum was not keen initially and was resistant to receiving help and support, but the team have
worked with us to overcome this barrier.
20 August 2020
Found the service really good. We have just taken a cleaner from you and are finding this good and very helpful.
28 July 2020
Fabulous service from very caring and sympathetic carers. Nothing is too much trouble and I look on them as friends. My life would be much emptier if they didn't come.
I can't praise them too much. My gratitude grows all the time.
27 July 2020
Very pleased with the overall standard of care from all carers.
24 July 2020
My mother has been using this service for a year with no problems.
The service is very good and my mother is very pleased with the care she receives.
23 July 2020
Dad became very confused during COVID-19 and it became apparent that Dad required more social interaction, care and support. I contacted Independent Living and Dad was assessed, a care plan written and care started in under a week. Two weeks into the care Dad has a turn for the worse and the service
and care given was above and beyond what I expected. They conducted a further assessment and suggested, to ensure he was kept safe and looked after, more regular visits would better support Dad. This was implemented without delay and this has been a great improvement in Dad. I am extremely happy with the care and support Dad is receiving from independent living and I would highly recommend their service in the future.
16 July 2020
During covid-19, the carers have been fantastic, never missing one visit and helping with washing and cleaning pores etc. Independent Living has been in contact to discuss Mums care, and the few extra visits we have asked for have been facilitated easily.