35 South Parade, Yate Shopping Centre, Bristol, BS37 4BB
View Full Details of Helping Hands Home Care (Chipping Sodbury)1. Good communication prior phone call to confirm. 2. Engaged well with my mother. 3. Suggested activities that carers can support with. 4. General background information for carers - Mother's interests. 5. Listens to my mother when speaking. 6. Provided in the package, gave information about counselling service, etc.
On coming out of hospital, after a lengthy stay, mom's rehabilitation company fell through. Emergency service was provided matching mom's normal package as much as possible. A particular staff member came out to complete a re-assessment of needs and to put new tasks in place. Very impressed.
A very professional review. We were treated with respect and listened to. My dad raised a question about having the same carer, if possible. This was answered and addressed. A full explanation of terms and conditions was given to myself, as I had not met you before. Plenty of time to ask questions.
Everything very good.
The carers who visit Dad on a regular basis are fabulous, he trusts them so much that he has asked for them when he feels ill, they help him feel settled and confident. The office staff are very easy to deal with, good communication all round, always keep me up to date with information passed on by his carers.
Husband has dementia and Parkinson's. He therefore needs continuity of care and his carers need patience and understanding of his situation. The carers therefore are a regular team and I can't fault the care they provide.
I have very good support from Helping Hands Chipping Sodbury.
The care plan was well written and contained a lot of information for both myself and individual carers. The carers were very good and helped my dad to get up, wash and give him his breakfast. He has some complex disabilities and they adapted things to fit in with him. They also left him lunch and put him to bed at night. He was very well cared for. Many thanks.
Very efficient and friendly review covering all aspects of care for my uncle.
1. Good communication prior phone call to confirm. 2. Engaged well with my mother. 3. Suggested activities that carers can support with. 4. General background information for carers - Mother's interests. 5. Listens to my mother when speaking. 6. Provided in the package, gave information about counselling service, etc.
On coming out of hospital, after a lengthy stay, mom's rehabilitation company fell through. Emergency service was provided matching mom's normal package as much as possible. A particular staff member came out to complete a re-assessment of needs and to put new tasks in place. Very impressed.
A very professional review. We were treated with respect and listened to. My dad raised a question about having the same carer, if possible. This was answered and addressed. A full explanation of terms and conditions was given to myself, as I had not met you before. Plenty of time to ask questions.
Everything very good.
The carers who visit Dad on a regular basis are fabulous, he trusts them so much that he has asked for them when he feels ill, they help him feel settled and confident. The office staff are very easy to deal with, good communication all round, always keep me up to date with information passed on by his carers.
Husband has dementia and Parkinson's. He therefore needs continuity of care and his carers need patience and understanding of his situation. The carers therefore are a regular team and I can't fault the care they provide.
I have very good support from Helping Hands Chipping Sodbury.
The care plan was well written and contained a lot of information for both myself and individual carers. The carers were very good and helped my dad to get up, wash and give him his breakfast. He has some complex disabilities and they adapted things to fit in with him. They also left him lunch and put him to bed at night. He was very well cared for. Many thanks.
Very efficient and friendly review covering all aspects of care for my uncle.