Helping Hands Home Care (Chipping Sodbury) provides hourly care in the home. It helps to maintain continuity, supporting emotional well-being and build up a strong relationship with customers and their families.
They provide hourly help for both personal and housekeeping through their experienced and trained carers.
All carers are directly employed by the company and chosen for their suitability and commitment to the task in hand. Protecting the dignity of customers is a core part of the service, with a strong focus on hygiene and nutrition as well.
Care Provided by Helping Hands Home Care (Chipping Sodbury)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £36.20
- Weekly Live-in Care Fees: from £1,825
We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.
Contact Helping Hands Home Care (Chipping Sodbury) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Helping Hands Home Care
- Private Owned
Person in charge
- Andrew Wilkes (Branch Care Manager)
Helping Hands Home Care (Chipping Sodbury) Reviews (13)
Helping Hands Home Care (Chipping Sodbury) has a Review Score of 9.7 (9.665) out of 10, based on 13 reviews in the last 2 years.
Over all time Helping Hands Home Care (Chipping Sodbury) has 13 reviews.
I have been with Helping Hands for 3 years, and they have been very good to me. I don't know where I would be without them. They have taken care of my personal care as well as odd things around my home.
Thank you for taking the time to leave us a review, we really do appreciate it. It is wonderful to hear that you have been with us for three years and feel so well supported. Knowing that we have been able to assist with both your personal care and day-to-day tasks around your home, and make such a...
Overall, service very good; however, there have been a few occasions when we have had cause to ring the office to ask staff to remind carer of duties on the care plans.
Thank you for taking the time to leave us a review, we really do appreciate it. We are pleased to hear that overall you find the service very good, and we are grateful for your honest feedback regarding the occasions where you needed to contact the office to request reminders around care plan duties, which we will pass on to the local branch.
Katie
The kindness and consideration for my Dads care needs , was always at the forefront of all discussions and action. I cannot praise the carers and managers enough for their thoughtful and compassionate interventions. I felt very confident that Dad was being looked after really well, and knew he would never be let down . They always turned up. Went above and beyond. Above all , Dad was really happy with the service he received from helping hands . Thank you
We are incredibly grateful for your kind words and for sharing your experience with us. It means a great deal to hear that your dads care needs were always at the forefront of discussions and actions, and that our...
We only have good things to say about the Chipping Sodbury team of Helping Hands. Thank you for caring for my mum.
We are delighted to hear that your mums review was carried out professionally and that all her needs and care plan were discussed and updated in depth. It is wonderful to know that, alongside...
2. Engaged well with my mother.
3. Suggested activities that carers can support with.
4. General background information for carers - Mother's interests.
5. Listens to my mother when speaking.
6. Provided in the package, gave information about counselling service, etc.
On coming out of hospital, after a lengthy stay, mom's rehabilitation company fell through. Emergency service was provided matching mom's normal package as much as possible. A particular staff member came out to complete a re-assessment of needs and to put new tasks in place. Very impressed.
We were treated with respect and listened to. My dad raised a question about having the same carer, if possible. This was answered and addressed.
A full explanation of terms and conditions was given to myself, as I had not met you before.
Plenty of time to ask questions.
Everything very good.
The carers who visit Dad on a regular basis are fabulous, he trusts them so much that he has asked for them when he feels ill, they help him feel settled and confident. The office staff are very easy to deal with, good communication all round, always keep me up to date with information passed on by his carers.
Husband has dementia and Parkinson's. He therefore needs continuity of care and his carers need patience and understanding of his situation. The carers therefore are a regular team and I can't fault the care they provide.
I have very good support from Helping Hands Chipping Sodbury.
The carers were very good and helped my dad to get up, wash and give him his breakfast. He has some complex disabilities and they adapted things to fit in with him.
They also left him lunch and put him to bed at night. He was very well cared for.
Many thanks.
Very efficient and friendly review covering all aspects of care for my uncle.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 May 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Helping Hands Home Care (Chipping Sodbury).
Awards / Recognitions (2)
- Recipient: Helping Hands Home Care (Chipping Sodbury)Date: Wednesday 11 Jan 2012
- Recipient: Helping Hands Home Care (Chipping Sodbury)Date: Tuesday 23 Mar 2010
Meet the Team (1)
About me
As the Registered Manager for the Chipping Sodbury Branch, my role requires me to have operational oversight of the service. I am responsible for ensuring that the service is safe and compliant with the current regulations and that we not only provide the best possible care but that we provide care that is person-centred.
I feel that my team, whether office-based or community-based, work in a professional manner and holds our customers at the heart of everything that we do. I have a very skilled team of carers that have a genuine love for their role.
In my spare time, I am a Cadet Forces Adult Volunteer with the Royal Air Force Air Cadets and enjoy providing opportunities to young people that they may not have access to with other youth organisations.
My experience and expertise
I am a qualified Social Worker and spent years working in both children's services and Adult Services. I was fortunate enough to work my way up to the roles of assistant Team manager and Team Manager. I was responsible for strategic decision-making within Fostering Teams, the training of newly appointed Foster Carers and the supervision and management of Social Workers. I have also worked within residential services for both Children and Adults.
In my younger days, I served with the Royal Air Force and have been heavily involved with the Royal Air Force Air Cadets since 1991.
I have a Ba(Hons) in Social Work, am a qualified Archery instructor and am a Commissioned Officer with the Royal Air Force Air Cadets.
I made the career change to care in 2017 and have worked in management roles since then.
Why I chose Helping Hands
I chose to join Helping Hands because I agreed with the company ethos of life being better at home for our customers and I am passionate about providing the best possible levels of care.
I look forward to us being able to support even more individuals to remain at home with the support and care that they need.
I enjoy working with a professional and very capable team.
Frequently Asked Questions about Helping Hands Home Care (Chipping Sodbury)
How many Carers does Helping Hands Home Care (Chipping Sodbury) employ?
Helping Hands Home Care (Chipping Sodbury) employs 1000 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Chipping Sodbury) to verify any information. View our terms and conditions. Helping Hands Home Care (Chipping Sodbury) has an Enhanced Service - more info.