Helping Hands Home Care (Chipping Sodbury) provides hourly care in the home. It helps to maintain continuity, supporting emotional well-being and build up a strong relationship with customers and their families.
They provide hourly help for both personal and housekeeping through their experienced and trained carers.
All carers are directly employed by the company and chosen for their suitability and commitment to the task in hand. Protecting the dignity of customers is a core part of the service, with a strong focus on hygiene and nutrition as well.
Care Provided by Helping Hands Home Care (Chipping Sodbury)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Needs
Nursing/Nurse Led Care
PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Catheter Care
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £36.20
Weekly Live-in Care
From £1,825
Contact Helping Hands Home Care (Chipping Sodbury) to get a personalised quote:
We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.
The price(s) shown are provided by the agency. Contact Helping Hands Home Care (Chipping Sodbury) for full pricing details and T&Cs.
Funding Types Accepted
Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)
Consultations
Home Consultation of Helping Hands Home Care (Chipping Sodbury)Usually available on Mon, Tue, Wed, Thu, Fri(between 9:00 AM to 6:00 PM)Pick your preferred date and time to meet with your local Helping Hands care manager and find out how we can support you. The meeting, usually taking place in your home, is a chance to talk through your specific support needs and see how home care can help. If you wish, a family member, close friend or trusted professional can also be present.
Video Call Consultation of Helping Hands Home Care (Chipping Sodbury)Usually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 6:00 PM)Pick your preferred date and time to meet with your local Helping Hands care manager and find out how we can support you. The meeting, usually taking place over the internet, is a chance to talk through your specific support needs and see how home care can help. If you wish, a family member, close friend or trusted professional can also be present on the video call. We would normally conducted these via Zoom where possible
Helping Hands Home Care (Chipping Sodbury) has a Review Score of 9.7 (9.665) out of 10, based on 13 reviews in the last 2 years. Over all time Helping Hands Home Care (Chipping Sodbury) has 13 reviews.
Reviewer Connection to Helping Hands Home Care (Chipping Sodbury)
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Showing 13 reviews matching selected criteria
Review from M B (Client / Service User) published on 5 May 2026 Date of experience: April 2026•Submitted via Postal Review Card•
Overall Experience
I have been with Helping Hands for 3 years, and they have been very good to me. I don't know where I would be without them. They have taken care of my personal care as well as odd things around my home.
I have been with Helping Hands for 3 years, and they have been very good to me. I don't know where I would be without them. They have taken care of my personal care as well as odd things around my home.
↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chipping Sodbury)
Thank you for taking the time to leave us a review, we really do appreciate it. It is wonderful to hear that you have been with us for three years and feel so well supported. Knowing that we have been able to assist with both your personal care and day-to-day tasks around your home, and make such a...
Thank you for taking the time to leave us a review, we really do appreciate it. It is wonderful to hear that you have been with us for three years and feel so well supported. Knowing that we have been able to assist with both your personal care and day-to-day tasks around your home, and make such a positive difference to your life, truly means a great deal to us.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
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Care / Support
Management
Treated with Dignity
Value for Money
Review from L P (Daughter of Client) published on 13 April 2026 Date of experience: March 2026•Submitted via Postal Review Card•
Overall Experience
Overall, service very good; however, there have been a few occasions when we have had cause to ring the office to ask staff to remind carer of duties on the care plans.
Overall, service very good; however, there have been a few occasions when we have had cause to ring the office to ask staff to remind carer of duties on the care plans.
↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chipping Sodbury)
Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it. We are pleased to hear that overall you find the service very good, and we are grateful for your honest feedback regarding the occasions where you needed to contact the office to request reminders around care plan duties, which we will pass on to the local branch.
Kindest regards
Katie
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sam G (Daughter of Client) published on 10 April 2026 Date of experience: March 2026•Submitted via Website•
Overall Experience
The kindness and consideration for my Dads care needs , was always at the forefront of all discussions and action. I cannot praise the carers and managers enough for their thoughtful and compassionate interventions. I felt very confident that Dad was being looked after really well, and knew he...
The kindness and consideration for my Dads care needs , was always at the forefront of all discussions and action. I cannot praise the carers and managers enough for their thoughtful and compassionate interventions. I felt very confident that Dad was being looked after really well, and knew he would never be let down . They always turned up. Went above and beyond. Above all , Dad was really happy with the service he received from helping hands . Thank you
↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chipping Sodbury)
Thank you for taking the time to leave us a review, we really do appreciate it.
We are incredibly grateful for your kind words and for sharing your experience with us. It means a great deal to hear that your dads care needs were always at the forefront of discussions and actions, and that our...
Thank you for taking the time to leave us a review, we really do appreciate it. We are incredibly grateful for your kind words and for sharing your experience with us. It means a great deal to hear that your dads care needs were always at the forefront of discussions and actions, and that our carers and managers provided thoughtful and compassionate support throughout. Knowing that you felt confident your dad was always well looked after, that the team were reliable, went above and beyond, and most importantly that your dad was genuinely happy with the service, is exactly what we strive to achieve. Your feedback will now be shared with the team who will be delighted to read your comments Kindest regards
Katie
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sarah C (Daughter of Client) published on 17 February 2026 Date of experience: December 2025•Submitted via Postal Review Card•
Overall Experience
As always, our review was very professionally carried out. All Mum's needs were discussed and updated. The care plan was reviewed in depth. Although professional, all staff are very friendly and extremely caring.
We only have good things to say about the Chipping Sodbury team of Helping Hands....
As always, our review was very professionally carried out. All Mum's needs were discussed and updated. The care plan was reviewed in depth. Although professional, all staff are very friendly and extremely caring.
We only have good things to say about the Chipping Sodbury team of Helping Hands. Thank you for caring for my mum.
↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chipping Sodbury)
Thank you for taking the time to leave us such a thoughtful review; we truly appreciate your kind words.
We are delighted to hear that your mums review was carried out professionally and that all her needs and care plan were discussed and updated in depth. It is wonderful to know that, alongside...
Thank you for taking the time to leave us such a thoughtful review; we truly appreciate your kind words. We are delighted to hear that your mums review was carried out professionally and that all her needs and care plan were discussed and updated in depth. It is wonderful to know that, alongside their professionalism, the team remain friendly, supportive, and extremely caring. Your feedback about the Chipping Sodbury team is heartwarming, and we will be sure to share your comments with them they will be delighted to read your appreciation. Thank you for trusting us to care for your mum. Kindest regards
Katie
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Care / Support
Management
Treated with Dignity
Value for Money
Review from M H (Son of Client) published on 12 August 2025 Date of experience: July 2025•Submitted via Postal Review Card•
Overall Experience
1. Good communication prior phone call to confirm. 2. Engaged well with my mother. 3. Suggested activities that carers can support with. 4. General background information for carers - Mother's interests. 5. Listens to my mother when speaking.
6. Provided in the package, gave information about...
1. Good communication prior phone call to confirm. 2. Engaged well with my mother. 3. Suggested activities that carers can support with. 4. General background information for carers - Mother's interests. 5. Listens to my mother when speaking.
6. Provided in the package, gave information about counselling service, etc.
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No Rating
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Review from Karen C (Daughter of Client) published on 26 June 2025 Date of experience: June 2025•Submitted via Website•
Overall Experience
On coming out of hospital, after a lengthy stay, mom's rehabilitation company fell through. Emergency service was provided matching mom's normal package as much as possible. A particular staff member came out to complete a re-assessment of needs and to put new tasks in place. Very impressed.
On coming out of hospital, after a lengthy stay, mom's rehabilitation company fell through. Emergency service was provided matching mom's normal package as much as possible. A particular staff member came out to complete a re-assessment of needs and to put new tasks in place. Very impressed.
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Treated with Dignity
Value for Money
Review from K C (Daughter of Client) published on 12 June 2025 Date of experience: May 2025•Submitted via Postal Review Card•
Overall Experience
A very professional review. We were treated with respect and listened to. My dad raised a question about having the same carer, if possible. This was answered and addressed. A full explanation of terms and conditions was given to myself, as I had not met you before.
Plenty of time to ask...
A very professional review. We were treated with respect and listened to. My dad raised a question about having the same carer, if possible. This was answered and addressed. A full explanation of terms and conditions was given to myself, as I had not met you before.
Plenty of time to ask questions.
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Management
Treated with Dignity
Value for Money
Review from P K (Daughter of Client) published on 30 May 2025 Date of experience: May 2025•Submitted via Postal Review Card•
Overall Experience
Everything very good.
Everything very good.
Staff
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Treated with Dignity
Value for Money
Review from Catherine P (Daughter of Client) published on 15 May 2025 Date of experience: April 2025•Submitted via Postal Review Card•
Overall Experience
The carers who visit Dad on a regular basis are fabulous, he trusts them so much that he has asked for them when he feels ill, they help him feel settled and confident. The office staff are very easy to deal with, good communication all round, always keep me up to date with information passed on by...
The carers who visit Dad on a regular basis are fabulous, he trusts them so much that he has asked for them when he feels ill, they help him feel settled and confident. The office staff are very easy to deal with, good communication all round, always keep me up to date with information passed on by his carers.
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Treated with Dignity
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Review from S B (Wife of Client) published on 10 April 2025 Date of experience: January 2025•Submitted via Postal Review Card•
Overall Experience
Husband has dementia and Parkinson's. He therefore needs continuity of care and his carers need patience and understanding of his situation. The carers therefore are a regular team and I can't fault the care they provide.
Husband has dementia and Parkinson's. He therefore needs continuity of care and his carers need patience and understanding of his situation. The carers therefore are a regular team and I can't fault the care they provide.
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Treated with Dignity
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Review from Stella P (Client / Service User) published on 3 April 2025 Date of experience: February 2025•Submitted via Postal Review Card•
Overall Experience
I have very good support from Helping Hands Chipping Sodbury.
I have very good support from Helping Hands Chipping Sodbury.
Staff
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Management
Treated with Dignity
Value for Money
Review from L V (Daughter of Client) published on 3 April 2025 Date of experience: January 2025•Submitted via Postal Review Card•
Overall Experience
The care plan was well written and contained a lot of information for both myself and individual carers. The carers were very good and helped my dad to get up, wash and give him his breakfast. He has some complex disabilities and they adapted things to fit in with him.
They also left him lunch...
The care plan was well written and contained a lot of information for both myself and individual carers. The carers were very good and helped my dad to get up, wash and give him his breakfast. He has some complex disabilities and they adapted things to fit in with him. They also left him lunch and put him to bed at night. He was very well cared for.
Many thanks.
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Treated with Dignity
Value for Money
Review from Jaqueline D (Niece of Client) published on 17 March 2025 Date of experience: February 2025•Submitted via Postal Review Card•
Overall Experience
Very efficient and friendly review covering all aspects of care for my uncle.
Very efficient and friendly review covering all aspects of care for my uncle.
Staff
Care / Support
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Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 May 2019
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Helping Hands Home Care (Chipping Sodbury).
There are no accreditations posted yet for Helping Hands Home Care (Chipping Sodbury).
Meet the Team (1)
Andy WilkesJob Title Branch Care Manager
About me
As the Registered Manager for the Chipping Sodbury Branch, my role requires me to have operational oversight of the service. I am...
About me
As the Registered Manager for the Chipping Sodbury Branch, my role requires me to have operational oversight of the service. I am responsible for ensuring that the service is safe and compliant with the current regulations and that we not only provide the best possible care but that we provide care that is person-centred.
I feel that my team, whether office-based or community-based, work in a professional manner and holds our customers at the heart of everything that we do. I have a very skilled team of carers that have a genuine love for their role.
In my spare time, I am a Cadet Forces Adult Volunteer with the Royal Air Force Air Cadets and enjoy providing opportunities to young people that they may not have access to with other youth organisations.
My experience and expertise
I am a qualified Social Worker and spent years working in both children's services and Adult Services. I was fortunate enough to work my way up to the roles of assistant Team manager and Team Manager. I was responsible for strategic decision-making within Fostering Teams, the training of newly appointed Foster Carers and the supervision and management of Social Workers. I have also worked within residential services for both Children and Adults.
In my younger days, I served with the Royal Air Force and have been heavily involved with the Royal Air Force Air Cadets since 1991.
I have a Ba(Hons) in Social Work, am a qualified Archery instructor and am a Commissioned Officer with the Royal Air Force Air Cadets.
I made the career change to care in 2017 and have worked in management roles since then.
Why I chose Helping Hands
I chose to join Helping Hands because I agreed with the company ethos of life being better at home for our customers and I am passionate about providing the best possible levels of care.
I look forward to us being able to support even more individuals to remain at home with the support and care that they need.
I enjoy working with a professional and very capable team.
Frequently Asked Questions about Helping Hands Home Care (Chipping Sodbury)
How much does Helping Hands Home Care (Chipping Sodbury) cost?
The agency lists fees from £36.20 for hourly visiting care and from £1,825 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Helping Hands Home Care (Chipping Sodbury) employ?
Helping Hands Home Care (Chipping Sodbury) employs 1000 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Chipping Sodbury) to verify any information. View our terms and conditions. Helping Hands Home Care (Chipping Sodbury) has an Enhanced Service -what an Enhanced Service includes.
