Submit a Review for Right at Home (Bristol)
Grd Flr, Unit 8, Eclipse Office Park, 20 High Street, Staple Hill, Bristol, BS16 5EL
View full details of Right at Home (Bristol)Latest Reviews for Right at Home (Bristol)
29 December 2025
I am so grateful to the amazing care provided by right at home to my elderly dad.
Dad's care needs have unfortunately increased, hospital stays, medication changes but this has posed no problem to the team of right at home.
Alison the manager is amazing! Understanding, helpiful , so
knowledgeable, ,professional, a true trusted support .
It means so much to relax, trust in the knowledge your loved one is being cared for , as if they were their own family member.
A huge heartfelt thank you to the carers ,the whole team of rightathome.
15 June 2025
I have had a really good experience of Right at Home right from the beginning with a visit to organise care and very helpful advice given. Also the carers that have looked after my mother have been excellent especially the carer that has been coming regularly.
19 May 2025
From the first time meeting the manager we knew that mum was going to get good care. The manager easily identified Mums needs, offered flexible support to see how mum got on and I knew mum was in safe hands. The carers were very good, easy to get on with, they got to know mum and identified when
family needed to be contacted. They always had a good word to say about mum and mum enjoyed their company everyday. It was very easy to arrange health appointments and hospital stays around the carers coming in.
It was an absolute pleasure to work with carers and management of Right at Home and I will not hesitate to recommend them.
08 May 2025
Office staff were initially very helpful when I contacted the company to set up the care package. All staff who visited my mother were patient and compassionate towards her. Service received was excellent at all times. The app was very helpful to keep up to date with visits.
The only negative
aspect is the cancellation fees which I feel are a little expensive.
24 April 2025
We are more than happy with the care my husband receives from all staff at Right at Home, they are always respectful, considerate and he is always happy to see them, we are very pleased to see all members of staff and very grateful to them all.
15 April 2025
After a stay in hospital we needed to find care for my mum to allow her to stay at home safely. We have found the whole team that have been tasked with the care of my mum to be excellent. They really put a lot into their visits, I can't believe how much they squeeze in the half hour or hour visits,
including personal care, socialising, cooking and many other household chores. Most important of all is that mum is over the moon with them and tells me how nice they are and she enjoys the nice little chats.
06 April 2025
This is our first experience of long-term care after many years of illness. I can highly recommend Right at Home as a care company from the start of the process, assessment, to every aspect of care. The staff are thoughtful, caring and very thorough. They support not only my husband but myself. The
carers bring laughter into the house whilst doing a fantastic job, nothing is too much trouble. Very well cared for and treated with utmost respect and dignity
09 August 2024
A big thank you to all the staff at Right At Home for the care given to my father especially the last few months of his life. He was always treated with dignity and respect. The 24-hour live-in care given by one of the carers was outstanding, she is a true caring person.
08 August 2024
We have used Right at Home to care for Dad for the last seven years. Having them visit him twice a day we are sure is the reason we kept in his home - healthy and happy. We always found the staff to be friendly and approachable, if there were any problems with Dad or his health they would be in
contact quickly so we could sort him out. The office staff were always quick to respond to any queries we had and again were always friendly. Many thanks for your years of caring.
24 April 2024
My carer has provided me with excellent help since starting and can be relied on, everything that is needed will be taken care of. I am comfortable and at ease with my carer. I felt at first a little uncomfortable having a complete stranger to attend to my needs, I need not have worried, as her
outlook and consideration was impeccable. She is a hard worker and treats my home just as I like it. Thank you.
29 November 2023
My husband has only been having your services for two weeks. We are so pleased with the care and understanding from the carer. My husband looks forward to seeing her each morning, it really cheers him up for the rest of the day. We will certainly keep using your service as it's excellent care.
21 May 2023
Really impressed with the care provided by this agency. From the initial assessment visit through to providing personal care my dad was treated with respect. Despite not being able to verbalise he was included in the conversation and his ‘thumbs ups’ were acknowledged. Sadly dads condition
deteriorated and he passed away. I wouldn’t hesitate to recommend this agency to family or friends.
11 May 2023
I have been using the Right at Home care services for the last 3 months and I am so happy with the care they have provided my mum. The care team are brilliant, kind, thoughtful and go the extra mile to make sure Mum looks lovely each day.
They assist with her personal care and meals and ensure she
takes her medication. The management team are easy to access and happy to assist with any additional needs. The digital app also means I can instantly read how Mum is after each visit, I can't thank the team enough for their great service.
11 May 2023
My elderly mother has experienced problems in getting the right level of care from her GP surgery which has led to a deterioration in a long-term health condition. Right at Home carers took decisive action and contacted the GP surgery immediately to make sure Mum got the right level of care
resulting in a GP phone consultation that day and a home visit from a district nurse. A carer then met me and Mum at short notice to discuss an update to her care plan. She was extremely helpful and supportive and I am grateful for their professionalism and care. All the Right at Home carers who have cared for my mum have been brilliant and I can't thank them enough.
14 April 2023
I have been a client of Right at Home for many years. The support I get is wonderful. I have built very good relationships with my support workers. I feel Right at Home work very hard to meet my needs.
13 March 2023
My father has limited family around him, so a service like this is crucial to him and his family members abroad. It's wonderful to have such flexibility to enable Dad to stay in his own home which is most important to him. The added benefits are to have regular visits to monitor his well-being and
to give him company.
07 March 2023
Please ensure that the team remains the same for my usage in the future!
06 March 2023
Mum has been using Right at Home for about 4 years and is overall very satisfied. Most carers have been very kind and helpful and complete the tasks on the care plan. The admin staff are also friendly and do their best to carry out additional requests.
06 March 2023
Very pleased with all you do.
06 March 2023
I am happy with the service for my wife.
Latest Reviews for Right at Home (Bristol)
29 December 2025
I am so grateful to the amazing care provided by right at home to my elderly dad.
Dad's care needs have unfortunately increased, hospital stays, medication changes but this has posed no problem to the team of right at home.
Alison the manager is amazing! Understanding, helpiful , so
knowledgeable, ,professional, a true trusted support .
It means so much to relax, trust in the knowledge your loved one is being cared for , as if they were their own family member.
A huge heartfelt thank you to the carers ,the whole team of rightathome.
15 June 2025
I have had a really good experience of Right at Home right from the beginning with a visit to organise care and very helpful advice given. Also the carers that have looked after my mother have been excellent especially the carer that has been coming regularly.
19 May 2025
From the first time meeting the manager we knew that mum was going to get good care. The manager easily identified Mums needs, offered flexible support to see how mum got on and I knew mum was in safe hands. The carers were very good, easy to get on with, they got to know mum and identified when
family needed to be contacted. They always had a good word to say about mum and mum enjoyed their company everyday. It was very easy to arrange health appointments and hospital stays around the carers coming in.
It was an absolute pleasure to work with carers and management of Right at Home and I will not hesitate to recommend them.
08 May 2025
Office staff were initially very helpful when I contacted the company to set up the care package. All staff who visited my mother were patient and compassionate towards her. Service received was excellent at all times. The app was very helpful to keep up to date with visits.
The only negative
aspect is the cancellation fees which I feel are a little expensive.
24 April 2025
We are more than happy with the care my husband receives from all staff at Right at Home, they are always respectful, considerate and he is always happy to see them, we are very pleased to see all members of staff and very grateful to them all.
15 April 2025
After a stay in hospital we needed to find care for my mum to allow her to stay at home safely. We have found the whole team that have been tasked with the care of my mum to be excellent. They really put a lot into their visits, I can't believe how much they squeeze in the half hour or hour visits,
including personal care, socialising, cooking and many other household chores. Most important of all is that mum is over the moon with them and tells me how nice they are and she enjoys the nice little chats.
06 April 2025
This is our first experience of long-term care after many years of illness. I can highly recommend Right at Home as a care company from the start of the process, assessment, to every aspect of care. The staff are thoughtful, caring and very thorough. They support not only my husband but myself. The
carers bring laughter into the house whilst doing a fantastic job, nothing is too much trouble. Very well cared for and treated with utmost respect and dignity
09 August 2024
A big thank you to all the staff at Right At Home for the care given to my father especially the last few months of his life. He was always treated with dignity and respect. The 24-hour live-in care given by one of the carers was outstanding, she is a true caring person.
08 August 2024
We have used Right at Home to care for Dad for the last seven years. Having them visit him twice a day we are sure is the reason we kept in his home - healthy and happy. We always found the staff to be friendly and approachable, if there were any problems with Dad or his health they would be in
contact quickly so we could sort him out. The office staff were always quick to respond to any queries we had and again were always friendly. Many thanks for your years of caring.
24 April 2024
My carer has provided me with excellent help since starting and can be relied on, everything that is needed will be taken care of. I am comfortable and at ease with my carer. I felt at first a little uncomfortable having a complete stranger to attend to my needs, I need not have worried, as her
outlook and consideration was impeccable. She is a hard worker and treats my home just as I like it. Thank you.
29 November 2023
My husband has only been having your services for two weeks. We are so pleased with the care and understanding from the carer. My husband looks forward to seeing her each morning, it really cheers him up for the rest of the day. We will certainly keep using your service as it's excellent care.
21 May 2023
Really impressed with the care provided by this agency. From the initial assessment visit through to providing personal care my dad was treated with respect. Despite not being able to verbalise he was included in the conversation and his ‘thumbs ups’ were acknowledged. Sadly dads condition
deteriorated and he passed away. I wouldn’t hesitate to recommend this agency to family or friends.
11 May 2023
I have been using the Right at Home care services for the last 3 months and I am so happy with the care they have provided my mum. The care team are brilliant, kind, thoughtful and go the extra mile to make sure Mum looks lovely each day.
They assist with her personal care and meals and ensure she
takes her medication. The management team are easy to access and happy to assist with any additional needs. The digital app also means I can instantly read how Mum is after each visit, I can't thank the team enough for their great service.
11 May 2023
My elderly mother has experienced problems in getting the right level of care from her GP surgery which has led to a deterioration in a long-term health condition. Right at Home carers took decisive action and contacted the GP surgery immediately to make sure Mum got the right level of care
resulting in a GP phone consultation that day and a home visit from a district nurse. A carer then met me and Mum at short notice to discuss an update to her care plan. She was extremely helpful and supportive and I am grateful for their professionalism and care. All the Right at Home carers who have cared for my mum have been brilliant and I can't thank them enough.
14 April 2023
I have been a client of Right at Home for many years. The support I get is wonderful. I have built very good relationships with my support workers. I feel Right at Home work very hard to meet my needs.
13 March 2023
My father has limited family around him, so a service like this is crucial to him and his family members abroad. It's wonderful to have such flexibility to enable Dad to stay in his own home which is most important to him. The added benefits are to have regular visits to monitor his well-being and
to give him company.
07 March 2023
Please ensure that the team remains the same for my usage in the future!
06 March 2023
Mum has been using Right at Home for about 4 years and is overall very satisfied. Most carers have been very kind and helpful and complete the tasks on the care plan. The admin staff are also friendly and do their best to carry out additional requests.
06 March 2023
Very pleased with all you do.
06 March 2023
I am happy with the service for my wife.