Submit a Review for Home Instead (Fareham and Gosport)
Suite 25B, Katana House, Fort Fareham Business Park, Newgate Lane, Fareham, PO14 1AH
View full details of Home Instead (Fareham and Gosport)Latest Reviews for Home Instead (Fareham and Gosport)
15 December 2025
I find the two ladies who visit me very helpful, and I enjoy their company.
02 December 2025
My Mum has been using Homeinstead for 5 years and they have been excellent. Sadly she has had to stop using them because of reaching the threshold of paying for her care.
The care and companionship they provide is wonderful and my Mum had about 5/ 6 regular carer's that built a close relationship
with her. Homeinstead are very good as well at communicating any problems around the house that needed attention too.
I would thoroughly recommend Homeinstead to friends/ family.
07 November 2025
Very friendly company, and everyone is good at their jobs.
They are local, which is good for me.
I have had an excellent experience so far and am very happy I found Home Instead Fareham and Gosport.
11 September 2025
My family and I can't thank you enough for the last few months. For our dad, you brought dignity, kindness and humour to a difficult time for a very private man. For our mother, you brought physical and mental relief, friendship, and assurance that our dad was being beautifully taken care of. For us
children and grandchildren, the obvious comfort and happiness you brought to these last few months was wonderful, You enabled our mum to be his wife again, and our time with him to be relaxed and happy.
Each care giver brought their own energy and world with them.I love that the caregivers felt able to be so open and create such string relationships with our parents in such a short space of time. It made all the difference in the world. Our love and thanks to eight members of staff in particular. We are quite a medical family and have worked with many home care companies. Home Instead are absolutely outstanding and I will recommend you to everyone.
18 August 2025
Fantastic care provided, firstly in daily visits and now live in care. Good communication with the office about any medication changes or issues. Caring approach from the top down, not only to my parents but also us as their children.
24 July 2025
Home Instead is an exceptional company. Every staff member I have had contact with has been beyond amazing. The team have supported my nan with companionships visits as a way to slowly introduce additional help which she is on the cusp of needing. This slow and steady approach has been really
beneficial to her by building relationships. The way they identify the most appropriate staff member to work with the service user is so unique but such a vital and kind step to ensure my nan had everything she needed. A particular staff member who visited my nana had similar interests to her and therefore they were able to have a really meaningful visit providing such amazing individualised care. Her words for one of the team was "anyone company who has the home care consultant working for them would be lucky". You can see straight away just from initial conversations why this company are rated outstanding!!
06 May 2025
Home Instead is exceptional.
My Mum's Alzheimers is progressing and she needed some companionship during the week while all us children work. I was recommended Home Instead by a friend and I'm so grateful as they've been fantastic.
Mum looks forward to her visits from her carer, they're an
excellent match and Mum hasn't laughed this much in years.
The home care consultant, made the onboarding process easy, informed and relaxed. From her initial visit we
knew this organisation would be brilliant. The family portal keeps you up to date with activities, nutrition and health, which offers reassurance and enables you to track any deterioration.
Overall it's a fantastic service, delivered by the most amazing, friendly, patient people.
04 April 2025
From the first time I contacted Home Instead, they have been understanding and supportive. The care my mum is currently receiving exceeds my expectations and has made a huge difference both to her personally and to us as a family.
Communication is excellent and the daily updates from the carers on
the family portal are very useful.
11 March 2025
After researching 3 companies, I decided to go with Home Instead and I'm so glad I did!
From the outset, I was impressed with the initial contact with the company and, following our conversation, I received an informative email .My Mum and I were then introduced to the carers.
My Mum, who is 93,
lives alone and, since the ladies at Home Instead have been coming in twice a day, our family and her friends have noticed such a difference in her. She now has a purpose for getting up and about and she's like her 'old self'.
All the ladies are professional, kind and very caring and it has made such a difference not just for her but for me personally, as I work full-time. However, I can rest assured that she is being looked and if there are any concerns, they contact me straight away and also log notes in a book for each other.
I cannot recommend them highly enough.
11 March 2025
My mother is a very proud and independent lady. She was adamant she did not want carers, however her mobility was deteriorating and it was time to give her help around her home.
I approached Home Instead and asked for help and prayed it would work and my mum would see the benefit of carers in her
home.
I have not looked back, they are an absolutely wonderful team. My mum looks forward to carers visiting.
I highly recommend this team.
I would like to say a special thank you to two members of staff for being lovely carers and making mum so happy. Mother never needs to ask you to do things for her, you automatically know what to do.
I would like to say thank you to the lady who works in the office who answers all my questions
Thank you for making this transition in mum's life so easy.
03 March 2025
Mum is happy with service provided.
20 January 2025
My very independent, but frail 87 year old mum has suffered from declining physical health over the past two years and was finally persuaded to have some extra support at home. After researching several agencies, we were recommended Home Instead by a friend who is a community nurse. It has been the
best decision we (and mum) have made. Her team are very professional and kind and I know she relies on their support to keep her safe at home. It should not be understated either, the relief that Home Instead provides to relatives. The constant worry regarding an elderly parent living alone is immense and we are extremely grateful for the peace of mind that the service provides.
16 January 2025
We struck gold when finding these lovely ladies, they have been caring, respectful and so very helpful in assisting us in allowing my cousin stay in her home as she was so keen to do until the end of life. There was nothing they wouldn't do for either of us and we can't thank them enough. I have
absolutely no hesitation in recommending each and every one of them!
16 January 2025
A very helpful and friendly firm which goes out of its way to be helpful and friendly, and wants to please their clients. I have nothing but praise for their help, friendliness and willing to carry out any task I request. Nothing is too much trouble for them. All my carers are friendly and look
after me superbly. I would hate to be without them. Long may Home Instead continue to provide such friendly carers to look after me. They turn up on time, and their friendly smile is a real tonic to me. Often I eagerly look forward to their next visit.
19 December 2024
Finding ourselves in a sudden unfamiliar position where my uncle needed care, and living quite some distance away from him, we were struggling with all the processes involved until a friend recommended Home Instead (HI). From the initial meet, through to the current care package we now have I can
not recommend HI enough. I would have been totally lost without them. All their staff are excellent listeners, and do what they say they are going to do, being able to adapt to ongoing changes in needs. Their level of communication is superb regardless of the query, and nothing ever feels like it's too much trouble for them. From when my Uncle came out of hospital to now, we have seen a great improvement in him, no doubt due to the company, care and manner in which these are delivered by the carers. All the daily house tasks that need to occur to allow my Uncle to stay at home are also taken care of by HI. They currently have an "Outstanding" CQC rating, and my goodness they deserve it!
18 December 2024
My great aunt, who lives alone, has always stipulated that she wished to remain at home and independent for as long as possible and Home Instead have been fundamental in making this happen.
The whole team have been so supportive, professional, helpful and kind. They have given us excellent advice
and treated her with respect and compassion at all times.
We can't thank them enough for all they have done to care for her and I would have no hesitation in recommending them.
18 December 2024
I found myself in a situation in which I suspect I am not alone. An elderly, fiercely independent parent who is determined to live their life out in their own home. My mother, widowed after 70 years of marriage has robust physical health but with failing memory and possible early dementia did not
want any home carers. Not living within easy access to my mum the family were increasingly concerned about how best to support her choice. A fall, from which there was no injury, was the opportunity we needed, home carers were to be allowed. From my first enquiry, the prompt, individual attention to detail was obvious. Several phone calls, initial visits (scheduled at my convenience so I could be present) and follow-up phone calls have meant the care going to my mother is also extended to myself. It is early days of our involvement with this branch of Home Instead but I have every reason to believe this level of care and attention to detail will help to allow my mum to continue living alone.
03 December 2024
The team were brilliant from office staff to carers. They were punctual, always had a smile and a kind word and were incredibly professional, supportive and adapted to an ever changing situation, nothing was too much trouble and we had complete faith in them. The carers treated my dad with the
utmost respect and I personally can't thank them enough for all they did for my lovely dad, myself and my sister. Thank you all so much, you were amazing and made so much difference.
21 June 2024
Home Instead were recommended by a neighbour in the area.
The initial consultation was good as they did everything they could to involve my Dad in the conversation.
Support has been given for a number of additional features needed on-site, which has made things easier for us.
The care given has
been good to date, each carer is unique in their approach, Dad has said he is comfortable with each.
14 June 2024
The caregivers are all kind and considerate even though my parents are reluctant to ask them to do more tasks for them. All my dealings with the admin team have left me feeling supported and I appreciate their care and kindness.
Latest Reviews for Home Instead (Fareham and Gosport)
15 December 2025
I find the two ladies who visit me very helpful, and I enjoy their company.
02 December 2025
My Mum has been using Homeinstead for 5 years and they have been excellent. Sadly she has had to stop using them because of reaching the threshold of paying for her care.
The care and companionship they provide is wonderful and my Mum had about 5/ 6 regular carer's that built a close relationship
with her. Homeinstead are very good as well at communicating any problems around the house that needed attention too.
I would thoroughly recommend Homeinstead to friends/ family.
07 November 2025
Very friendly company, and everyone is good at their jobs.
They are local, which is good for me.
I have had an excellent experience so far and am very happy I found Home Instead Fareham and Gosport.
11 September 2025
My family and I can't thank you enough for the last few months. For our dad, you brought dignity, kindness and humour to a difficult time for a very private man. For our mother, you brought physical and mental relief, friendship, and assurance that our dad was being beautifully taken care of. For us
children and grandchildren, the obvious comfort and happiness you brought to these last few months was wonderful, You enabled our mum to be his wife again, and our time with him to be relaxed and happy.
Each care giver brought their own energy and world with them.I love that the caregivers felt able to be so open and create such string relationships with our parents in such a short space of time. It made all the difference in the world. Our love and thanks to eight members of staff in particular. We are quite a medical family and have worked with many home care companies. Home Instead are absolutely outstanding and I will recommend you to everyone.
18 August 2025
Fantastic care provided, firstly in daily visits and now live in care. Good communication with the office about any medication changes or issues. Caring approach from the top down, not only to my parents but also us as their children.
24 July 2025
Home Instead is an exceptional company. Every staff member I have had contact with has been beyond amazing. The team have supported my nan with companionships visits as a way to slowly introduce additional help which she is on the cusp of needing. This slow and steady approach has been really
beneficial to her by building relationships. The way they identify the most appropriate staff member to work with the service user is so unique but such a vital and kind step to ensure my nan had everything she needed. A particular staff member who visited my nana had similar interests to her and therefore they were able to have a really meaningful visit providing such amazing individualised care. Her words for one of the team was "anyone company who has the home care consultant working for them would be lucky". You can see straight away just from initial conversations why this company are rated outstanding!!
06 May 2025
Home Instead is exceptional.
My Mum's Alzheimers is progressing and she needed some companionship during the week while all us children work. I was recommended Home Instead by a friend and I'm so grateful as they've been fantastic.
Mum looks forward to her visits from her carer, they're an
excellent match and Mum hasn't laughed this much in years.
The home care consultant, made the onboarding process easy, informed and relaxed. From her initial visit we
knew this organisation would be brilliant. The family portal keeps you up to date with activities, nutrition and health, which offers reassurance and enables you to track any deterioration.
Overall it's a fantastic service, delivered by the most amazing, friendly, patient people.
04 April 2025
From the first time I contacted Home Instead, they have been understanding and supportive. The care my mum is currently receiving exceeds my expectations and has made a huge difference both to her personally and to us as a family.
Communication is excellent and the daily updates from the carers on
the family portal are very useful.
11 March 2025
After researching 3 companies, I decided to go with Home Instead and I'm so glad I did!
From the outset, I was impressed with the initial contact with the company and, following our conversation, I received an informative email .My Mum and I were then introduced to the carers.
My Mum, who is 93,
lives alone and, since the ladies at Home Instead have been coming in twice a day, our family and her friends have noticed such a difference in her. She now has a purpose for getting up and about and she's like her 'old self'.
All the ladies are professional, kind and very caring and it has made such a difference not just for her but for me personally, as I work full-time. However, I can rest assured that she is being looked and if there are any concerns, they contact me straight away and also log notes in a book for each other.
I cannot recommend them highly enough.
11 March 2025
My mother is a very proud and independent lady. She was adamant she did not want carers, however her mobility was deteriorating and it was time to give her help around her home.
I approached Home Instead and asked for help and prayed it would work and my mum would see the benefit of carers in her
home.
I have not looked back, they are an absolutely wonderful team. My mum looks forward to carers visiting.
I highly recommend this team.
I would like to say a special thank you to two members of staff for being lovely carers and making mum so happy. Mother never needs to ask you to do things for her, you automatically know what to do.
I would like to say thank you to the lady who works in the office who answers all my questions
Thank you for making this transition in mum's life so easy.
03 March 2025
Mum is happy with service provided.
20 January 2025
My very independent, but frail 87 year old mum has suffered from declining physical health over the past two years and was finally persuaded to have some extra support at home. After researching several agencies, we were recommended Home Instead by a friend who is a community nurse. It has been the
best decision we (and mum) have made. Her team are very professional and kind and I know she relies on their support to keep her safe at home. It should not be understated either, the relief that Home Instead provides to relatives. The constant worry regarding an elderly parent living alone is immense and we are extremely grateful for the peace of mind that the service provides.
16 January 2025
We struck gold when finding these lovely ladies, they have been caring, respectful and so very helpful in assisting us in allowing my cousin stay in her home as she was so keen to do until the end of life. There was nothing they wouldn't do for either of us and we can't thank them enough. I have
absolutely no hesitation in recommending each and every one of them!
16 January 2025
A very helpful and friendly firm which goes out of its way to be helpful and friendly, and wants to please their clients. I have nothing but praise for their help, friendliness and willing to carry out any task I request. Nothing is too much trouble for them. All my carers are friendly and look
after me superbly. I would hate to be without them. Long may Home Instead continue to provide such friendly carers to look after me. They turn up on time, and their friendly smile is a real tonic to me. Often I eagerly look forward to their next visit.
19 December 2024
Finding ourselves in a sudden unfamiliar position where my uncle needed care, and living quite some distance away from him, we were struggling with all the processes involved until a friend recommended Home Instead (HI). From the initial meet, through to the current care package we now have I can
not recommend HI enough. I would have been totally lost without them. All their staff are excellent listeners, and do what they say they are going to do, being able to adapt to ongoing changes in needs. Their level of communication is superb regardless of the query, and nothing ever feels like it's too much trouble for them. From when my Uncle came out of hospital to now, we have seen a great improvement in him, no doubt due to the company, care and manner in which these are delivered by the carers. All the daily house tasks that need to occur to allow my Uncle to stay at home are also taken care of by HI. They currently have an "Outstanding" CQC rating, and my goodness they deserve it!
18 December 2024
My great aunt, who lives alone, has always stipulated that she wished to remain at home and independent for as long as possible and Home Instead have been fundamental in making this happen.
The whole team have been so supportive, professional, helpful and kind. They have given us excellent advice
and treated her with respect and compassion at all times.
We can't thank them enough for all they have done to care for her and I would have no hesitation in recommending them.
18 December 2024
I found myself in a situation in which I suspect I am not alone. An elderly, fiercely independent parent who is determined to live their life out in their own home. My mother, widowed after 70 years of marriage has robust physical health but with failing memory and possible early dementia did not
want any home carers. Not living within easy access to my mum the family were increasingly concerned about how best to support her choice. A fall, from which there was no injury, was the opportunity we needed, home carers were to be allowed. From my first enquiry, the prompt, individual attention to detail was obvious. Several phone calls, initial visits (scheduled at my convenience so I could be present) and follow-up phone calls have meant the care going to my mother is also extended to myself. It is early days of our involvement with this branch of Home Instead but I have every reason to believe this level of care and attention to detail will help to allow my mum to continue living alone.
03 December 2024
The team were brilliant from office staff to carers. They were punctual, always had a smile and a kind word and were incredibly professional, supportive and adapted to an ever changing situation, nothing was too much trouble and we had complete faith in them. The carers treated my dad with the
utmost respect and I personally can't thank them enough for all they did for my lovely dad, myself and my sister. Thank you all so much, you were amazing and made so much difference.
21 June 2024
Home Instead were recommended by a neighbour in the area.
The initial consultation was good as they did everything they could to involve my Dad in the conversation.
Support has been given for a number of additional features needed on-site, which has made things easier for us.
The care given has
been good to date, each carer is unique in their approach, Dad has said he is comfortable with each.
14 June 2024
The caregivers are all kind and considerate even though my parents are reluctant to ask them to do more tasks for them. All my dealings with the admin team have left me feeling supported and I appreciate their care and kindness.