Submit a Review for Bluebird Care Northallerton, Thirsk and Catterick
Ainderby Hall, Ainderby Steeple, Northallerton, DL7 9QJ
View full details of Bluebird Care Northallerton, Thirsk and CatterickLatest Reviews for Bluebird Care Northallerton, Thirsk and Catterick
16 March 2026
I simply cannot praise the service I received highly enough. I was just home recovering from a hip replacement and it soon became clear that I needed help getting up, washed and dressed in the mornings. Within 3 days of contacting Bluebird I had been visited by a supervisor who listened carefully to
my needs and staff were in place. Although I saw lots of different faces, the carers we all lovely and professional. My recovery (which is ongoing) was very much hastened by having these visits for 12 days. Thank you.
06 January 2026
Generally very satisfactory. Carers always came on time, carried out prescribed tasks well - some exceptionally so. Further to this, some carers were excellent at taking initiatives in my absence. A minority contacted me for guidance. However, generally speaking, I was entirely content to leave my
wife and my house to the care of the Bluebird staff.
I would recommend Bluebird to potential users. More than that I cannot say.
02 January 2026
The care over the past year has been very helpful. I have some nice carers who make a hot meal for me and a plated tea for the evening. I still like to manage some things, but the carers notice if I need a little more assistance, such as putting washing into dryer. It is good to know they are coming
as if I don't feel too good they make sure the agency knows and also my daughter.
24 December 2025
Dependable / reliable / professional.
22 December 2025
We honestly cannot thank Bluebird enough for the support they provide. They support Grandma in her own home with morning, lunchtime and bedtime visits, and the difference they make to both her and our family is amazing.
The carers are not only professional and reliable, but genuinely kind and
compassionate. They take the time to chat, to listen, and to treat Grandma with dignity and respect. It's clear they don't see this as "just a job" - they really care!
Communication has always been excellent, and any questions or changes are handled quickly and thoughtfully.
16 December 2025
They treat me with respect. Are very approachable. I'm very happy with the service.
12 December 2025
Bluebird are a fantastic company, mum is very lucky to have them. The carers are excellent mum gets in with them all very well, thy help her with meds, care and even compassion. I don't know how she would manage if she didn't have them. Excellent company
12 December 2025
The carers are pleasant and supportive. Some are not very good at dusting and one or two are apt to sit using their phones. I was not very happy when I was charged £400.00 extra for stopping the help when someone crashed into my bungalow rendering it unhabitable. Fortunately I noticed and it was
removed from my bill.
09 December 2025
I am very pleased with the care my husband is given at all times.
They treat him with respect and are always cheerful and chatty They all work to a professional standard. It gives me peace of mind that he is in very capable hands, and I can have much needed respite.
Thank you.
09 December 2025
Bluebird Staff have always been professional and supportive. We had the same carer live with my elderly father for 4 years she was just fabulous, looking after his every need. The company was always able to find a suitable substitute when Dad's main carer had a week's leave every six weeks. We
would have no hesitation in recommending Bluebird Care to others.
05 December 2025
Care is mostly good but some carers need additional training
It would be helpful if someone could notify us when carers are not coming at the appointed time.
02 December 2025
We have been very happy with our aunty's care over the last year or so. The live in carer is an absolute God send and is like family. She is an absolute professional and expert carer. She and the relief carers treat our aunty with dignity and respect and try to enable her to still complete personal
care and household tasks. They are cheerful, friendly and kind.
If we ever need advice or any adjustments to our aunty's care package, staff have always been friendly and helpful.
20 November 2024
Bluebird Care Staff have always been professional, friendly, and approachable. They carried out required tasks, with attention to detail, and any additional request was met wherever possible. Although sometimes (but not very often), the time requested may be changed slightly or a different carer may
arrive, that is acceptable as is the nature of providing such a service, and in most cases we would be informed of such. When caring for my wife, and more recently for myself, we have been pleased with the care provided, and would have no hesitation on recommending Bluebird care to others.
17 October 2024
Really good support from the carers who were efficient, friendly and good company whilst they worked. Our requirement was only for support in the home, e.g. cleaning, not personal care. So the rate charged was comparatively high for what we needed but the jobs were done well. With hindsight, we
should have been clearer about the time required as it was overestimated.
24 January 2024
My wife and I have been very pleased with the standard of care service provided by all her carers and found that having the weekly rota via email is more reliable than a rota sent by post. Sometimes we received the mailed rota letter only arrived after the carer arrived. I think it might be a good
idea to make this information being made more widely known (this is not a complaint, by the way, only a suggestion).
18 July 2023
My father has been cared for since April this year, he has had two carers so far and they have both been excellent. One of the carers has a car and has taken him out for coffee, lunch and dinner which he has really enjoyed. She is so kind and helpful and my father really likes her. The other lady
didn't have a car but was so kind and thoughtful.
31 March 2022
We all need a little care at some point in our lives.
I choose Bluebird Care. They are good.
31 March 2022
Bluebird ladies are kind, thoughtful, efficient and friendly when they visit. For their sake and their client visits the carers would benefit from more efficient management of their time when rotas have to be changed at short notice especially geography of visits.
30 March 2022
I prefer to be treated by the older carers rather than the younger ones.
03 December 2021
Bluebird offers a professional, flexible and friendly service. Carers are, without exception, kind, caring and compassionate. Bluebird Care enables Mum to remain in a personal and familiar home environment living with me whilst allowing me to continue to work. Fantastic service and a wonderful team.
I would highly recommend Bluebird to anyone looking for home care no matter how small or great your care needs are.
Latest Reviews for Bluebird Care Northallerton, Thirsk and Catterick
16 March 2026
I simply cannot praise the service I received highly enough. I was just home recovering from a hip replacement and it soon became clear that I needed help getting up, washed and dressed in the mornings. Within 3 days of contacting Bluebird I had been visited by a supervisor who listened carefully to
my needs and staff were in place. Although I saw lots of different faces, the carers we all lovely and professional. My recovery (which is ongoing) was very much hastened by having these visits for 12 days. Thank you.
06 January 2026
Generally very satisfactory. Carers always came on time, carried out prescribed tasks well - some exceptionally so. Further to this, some carers were excellent at taking initiatives in my absence. A minority contacted me for guidance. However, generally speaking, I was entirely content to leave my
wife and my house to the care of the Bluebird staff.
I would recommend Bluebird to potential users. More than that I cannot say.
02 January 2026
The care over the past year has been very helpful. I have some nice carers who make a hot meal for me and a plated tea for the evening. I still like to manage some things, but the carers notice if I need a little more assistance, such as putting washing into dryer. It is good to know they are coming
as if I don't feel too good they make sure the agency knows and also my daughter.
24 December 2025
Dependable / reliable / professional.
22 December 2025
We honestly cannot thank Bluebird enough for the support they provide. They support Grandma in her own home with morning, lunchtime and bedtime visits, and the difference they make to both her and our family is amazing.
The carers are not only professional and reliable, but genuinely kind and
compassionate. They take the time to chat, to listen, and to treat Grandma with dignity and respect. It's clear they don't see this as "just a job" - they really care!
Communication has always been excellent, and any questions or changes are handled quickly and thoughtfully.
16 December 2025
They treat me with respect. Are very approachable. I'm very happy with the service.
12 December 2025
Bluebird are a fantastic company, mum is very lucky to have them. The carers are excellent mum gets in with them all very well, thy help her with meds, care and even compassion. I don't know how she would manage if she didn't have them. Excellent company
12 December 2025
The carers are pleasant and supportive. Some are not very good at dusting and one or two are apt to sit using their phones. I was not very happy when I was charged £400.00 extra for stopping the help when someone crashed into my bungalow rendering it unhabitable. Fortunately I noticed and it was
removed from my bill.
09 December 2025
I am very pleased with the care my husband is given at all times.
They treat him with respect and are always cheerful and chatty They all work to a professional standard. It gives me peace of mind that he is in very capable hands, and I can have much needed respite.
Thank you.
09 December 2025
Bluebird Staff have always been professional and supportive. We had the same carer live with my elderly father for 4 years she was just fabulous, looking after his every need. The company was always able to find a suitable substitute when Dad's main carer had a week's leave every six weeks. We
would have no hesitation in recommending Bluebird Care to others.
05 December 2025
Care is mostly good but some carers need additional training
It would be helpful if someone could notify us when carers are not coming at the appointed time.
02 December 2025
We have been very happy with our aunty's care over the last year or so. The live in carer is an absolute God send and is like family. She is an absolute professional and expert carer. She and the relief carers treat our aunty with dignity and respect and try to enable her to still complete personal
care and household tasks. They are cheerful, friendly and kind.
If we ever need advice or any adjustments to our aunty's care package, staff have always been friendly and helpful.
20 November 2024
Bluebird Care Staff have always been professional, friendly, and approachable. They carried out required tasks, with attention to detail, and any additional request was met wherever possible. Although sometimes (but not very often), the time requested may be changed slightly or a different carer may
arrive, that is acceptable as is the nature of providing such a service, and in most cases we would be informed of such. When caring for my wife, and more recently for myself, we have been pleased with the care provided, and would have no hesitation on recommending Bluebird care to others.
17 October 2024
Really good support from the carers who were efficient, friendly and good company whilst they worked. Our requirement was only for support in the home, e.g. cleaning, not personal care. So the rate charged was comparatively high for what we needed but the jobs were done well. With hindsight, we
should have been clearer about the time required as it was overestimated.
24 January 2024
My wife and I have been very pleased with the standard of care service provided by all her carers and found that having the weekly rota via email is more reliable than a rota sent by post. Sometimes we received the mailed rota letter only arrived after the carer arrived. I think it might be a good
idea to make this information being made more widely known (this is not a complaint, by the way, only a suggestion).
18 July 2023
My father has been cared for since April this year, he has had two carers so far and they have both been excellent. One of the carers has a car and has taken him out for coffee, lunch and dinner which he has really enjoyed. She is so kind and helpful and my father really likes her. The other lady
didn't have a car but was so kind and thoughtful.
31 March 2022
We all need a little care at some point in our lives.
I choose Bluebird Care. They are good.
31 March 2022
Bluebird ladies are kind, thoughtful, efficient and friendly when they visit. For their sake and their client visits the carers would benefit from more efficient management of their time when rotas have to be changed at short notice especially geography of visits.
30 March 2022
I prefer to be treated by the older carers rather than the younger ones.
03 December 2021
Bluebird offers a professional, flexible and friendly service. Carers are, without exception, kind, caring and compassionate. Bluebird Care enables Mum to remain in a personal and familiar home environment living with me whilst allowing me to continue to work. Fantastic service and a wonderful team.
I would highly recommend Bluebird to anyone looking for home care no matter how small or great your care needs are.