Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Serenity Always Health Care

stars
stars 24 September 2021
I like Serenity Always Health Care. They look after me very well. They check on me four times a day and check on my wellbeing. They do my shopping and help with cleaning my home as I live alone by myself.
Review from Alexander M (Client / Service User)
stars
stars 26 April 2017
My Mom has received care from Serenity Always Health Care for about 5 months. The care she has received has been fantastic. Every carer helps my Mom in many ways ie medication, colostomy bag change, washing, dressing, meals etc. They are so kind and caring. My Mom is very happy and that is the most
important thing to me. It gives me peace of mind knowing she is well looked after. Thank you very much.
Review from Julie J (Daughter of Client/Service User)
stars
stars 29 January 2016
From day one the two carers have been caring, helpful and diligent in the care of my husband. They have kept him clean, tidy and very comfortable and have shown great kindness to myself as well.
Review from Dorothea G (Wife of Client/Service User)