Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for J C Michael Groups Ltd - Croydon

stars
stars 19 August 2022
My mum had a dreadful experience with a previous care provider. This company stepped in at short notice and couldn’t be more helpful, professional and caring. Mum is so pleased to have the same carer for every visit. She feels safe and supported, which is all we can ask for as she is at end-of-life
care.
Review from S J (Daughter of Client/Service User)
stars
stars 15 June 2021
My father received care in the last 6 months of his life, he passed away in April 2021. The care he received from the carer was excellent. He was very caring and professional doing his job. My father and myself were pleased to see the carer every day and nothing was too much trouble for him. He
attended 7 days a week and was always happy in his work. I would highly recommend this company and would not hesitate to use them again if needed.
Review from Maxine B (Daughter of Client/Service User)