Submit a Review for Swifthand Care Services Ltd
2nd Floor, 760 High Road, London, N12 9QH
View Full Details of Swifthand Care Services LtdLatest Reviews for Swifthand Care Services Ltd
18 August 2025
Always good service provided.
08 August 2025
Some carers are motivated and help with occasional light duties some are not helpful and have to be prompted for example - empty the trash, folding the dry clothes in the bedroom. Empty the toaster (note left in the kitchen). Those are examples. One carer is very helpful and takes note of the complaints and takes action.
11 July 2025
The carer is a very trusted member of the team. He may well be my brother's favourite. He always makes sure everything is clean before he showers and always makes sure his is clean and tidy, The carer has his best interests in the front of his mind and cares deeply for him.
30 May 2025
The service provided was excellent, at all stages, management was very helpful and provided me with all info and assistance I required.
22 April 2025
The service received was poor. Carers did not show at times that I was expecting. When they did show up, there was minimum effort in the giving of care. Clearly those I met have no healthcare qualifications or ability to spot the obvious signs of someone in the need of urgent medical assistance. Carers showed no concern, or compassion in helping me navigate the care system to ensure GP appointments were made. They did not offer to clean me, or help with the basics of assisting me in my home environment. At no point did my I feel in control of the service & I received zero communication from the service & still to this day have a zero understanding of the costs incurred . A matter of days after cancelling the service, I had no choice but to call 999 & go to A&E. Frankly a competent care agency would have spotted the trend in the decline of my condition and intervened to avoid an emergency admission.
14 February 2025
All the carers that come are very respectful to my mother and excellent in their work. They know my mother's routine so don't have any problems. Thank you for your lovely services.
15 January 2025
I am happy to say the carers are very good. I have no complaints and would recommend it to anyone. The service and management is excellent.
06 September 2024
Each of the attending carers performs their daily tasks with professional diligence, care, respect and humour, leaving the client in a happy clean and relaxed disposition so that she is most compliant when they return to their duties each morning. Nothing could be better for her.
19 August 2024
The care that the client receives from Swifthand is second to none. The carers are efficient, polite, caring and respectful. They have established a relationship with her and she trusts them and looks forward to their visits. I would highly recommend Swifthand Care to anyone who has a loved one in need of care and support.
21 May 2024
The carers who attend my father are very good. They are professional and work together. They keep me informed. They are gentle, caring, respectful and polite to my father, mother, other carers and myself. They raise issues for me to inform the district nurse or GP. We communicate well.
02 April 2024
My wife had post-mobility following a broken femur in January 2022. After her discharge from hospital, Swifthand sent two carers four times a day to wash and dress her, move her from the bed to the chair and change her pads. There were occasional waits for one or other of the carers due to coming from different locations. There was a turnover in carers but there was always one of the two that had been before. They were kind to my wife and she was appreciative of their efforts. In the rare event of a problem. management kept me informed.
18 March 2024
First class. 10 out of 10.
02 February 2024
Service has been excellent from the outset. I find your staff caring and polite.
08 November 2023
From September and three weeks in October, following a spinal fracture, teams of five carers came to provide a far from risk-free, full-length roll-over for removal and replacement of a neck brace, until just two carers could make the change with me sitting-up, always with inspection and dressings by my care home nurses. The carers were unfailingly kind and attentive and achieved largely excellent replacement and tightening of the brace, sometimes in one go, sometimes more, until everyone was satisfied with this far from easy operation. There were timetable problems for the carers' arrival and the care home nurses' availability that could delay carers' departure to their next appointments, but they never left until their task was completed, with the assurance that if anything went wrong with the brace they would return to put it right (which never proved necessary). I always felt safe and happy in their hands.
11 July 2023
All the staff are Swifthand, from the owners to the office team and the carers, provide wonderful, heartwarming care. Their committed care extended the lives of both my parents and meant they had the best quality of life that could have in their final years whilst remaining in their own home. We, our family, are eternally grateful!
02 July 2021
The service I have received during the last few months has been outstanding.
21 April 2021
The manager and the team have been brilliant in helping and supporting my elderly uncle. They have always kept me updated and informed of any issues that arise and always act quickly to things resolved. The service they offer is very personal, caring and professional. They have always gone above and beyond to make sure my uncle is living a comfortable and quality life. I would highly recommend Swifthand Care if you want the peace of mind of knowing that your loved one is in very safe and capable hands.
21 April 2021
Absolutely fantastic service. Staff are extremely friendly, professional and punctual. They treat my mother more like a family member rather than a client. I would highly recommend their company.
24 March 2021
During the lockdowns in 2020, Mum received excellent care with carers having to use buses and travel in very cold and wet weather. They kept Mum safe and never let her down. She had three visits a day, two carers, washing their hands, putting on gloves, masks and aprons.
22 March 2021
Swifthand have supported Mum throughout 2020 and into 2021. I cannot recommend them highly enough. Over 1000 plus visits, they have never missed one, and every member of staff is professional and polite. The manager and her team are approachable and always available. Without their support, Mum would not be able to continue living independently.
Latest Reviews for Swifthand Care Services Ltd
18 August 2025
Always good service provided.
08 August 2025
Some carers are motivated and help with occasional light duties some are not helpful and have to be prompted for example - empty the trash, folding the dry clothes in the bedroom. Empty the toaster (note left in the kitchen). Those are examples. One carer is very helpful and takes note of the complaints and takes action.
11 July 2025
The carer is a very trusted member of the team. He may well be my brother's favourite. He always makes sure everything is clean before he showers and always makes sure his is clean and tidy, The carer has his best interests in the front of his mind and cares deeply for him.
30 May 2025
The service provided was excellent, at all stages, management was very helpful and provided me with all info and assistance I required.
22 April 2025
The service received was poor. Carers did not show at times that I was expecting. When they did show up, there was minimum effort in the giving of care. Clearly those I met have no healthcare qualifications or ability to spot the obvious signs of someone in the need of urgent medical assistance. Carers showed no concern, or compassion in helping me navigate the care system to ensure GP appointments were made. They did not offer to clean me, or help with the basics of assisting me in my home environment. At no point did my I feel in control of the service & I received zero communication from the service & still to this day have a zero understanding of the costs incurred . A matter of days after cancelling the service, I had no choice but to call 999 & go to A&E. Frankly a competent care agency would have spotted the trend in the decline of my condition and intervened to avoid an emergency admission.
14 February 2025
All the carers that come are very respectful to my mother and excellent in their work. They know my mother's routine so don't have any problems. Thank you for your lovely services.
15 January 2025
I am happy to say the carers are very good. I have no complaints and would recommend it to anyone. The service and management is excellent.
06 September 2024
Each of the attending carers performs their daily tasks with professional diligence, care, respect and humour, leaving the client in a happy clean and relaxed disposition so that she is most compliant when they return to their duties each morning. Nothing could be better for her.
19 August 2024
The care that the client receives from Swifthand is second to none. The carers are efficient, polite, caring and respectful. They have established a relationship with her and she trusts them and looks forward to their visits. I would highly recommend Swifthand Care to anyone who has a loved one in need of care and support.
21 May 2024
The carers who attend my father are very good. They are professional and work together. They keep me informed. They are gentle, caring, respectful and polite to my father, mother, other carers and myself. They raise issues for me to inform the district nurse or GP. We communicate well.
02 April 2024
My wife had post-mobility following a broken femur in January 2022. After her discharge from hospital, Swifthand sent two carers four times a day to wash and dress her, move her from the bed to the chair and change her pads. There were occasional waits for one or other of the carers due to coming from different locations. There was a turnover in carers but there was always one of the two that had been before. They were kind to my wife and she was appreciative of their efforts. In the rare event of a problem. management kept me informed.
18 March 2024
First class. 10 out of 10.
02 February 2024
Service has been excellent from the outset. I find your staff caring and polite.
08 November 2023
From September and three weeks in October, following a spinal fracture, teams of five carers came to provide a far from risk-free, full-length roll-over for removal and replacement of a neck brace, until just two carers could make the change with me sitting-up, always with inspection and dressings by my care home nurses. The carers were unfailingly kind and attentive and achieved largely excellent replacement and tightening of the brace, sometimes in one go, sometimes more, until everyone was satisfied with this far from easy operation. There were timetable problems for the carers' arrival and the care home nurses' availability that could delay carers' departure to their next appointments, but they never left until their task was completed, with the assurance that if anything went wrong with the brace they would return to put it right (which never proved necessary). I always felt safe and happy in their hands.
11 July 2023
All the staff are Swifthand, from the owners to the office team and the carers, provide wonderful, heartwarming care. Their committed care extended the lives of both my parents and meant they had the best quality of life that could have in their final years whilst remaining in their own home. We, our family, are eternally grateful!
02 July 2021
The service I have received during the last few months has been outstanding.
21 April 2021
The manager and the team have been brilliant in helping and supporting my elderly uncle. They have always kept me updated and informed of any issues that arise and always act quickly to things resolved. The service they offer is very personal, caring and professional. They have always gone above and beyond to make sure my uncle is living a comfortable and quality life. I would highly recommend Swifthand Care if you want the peace of mind of knowing that your loved one is in very safe and capable hands.
21 April 2021
Absolutely fantastic service. Staff are extremely friendly, professional and punctual. They treat my mother more like a family member rather than a client. I would highly recommend their company.
24 March 2021
During the lockdowns in 2020, Mum received excellent care with carers having to use buses and travel in very cold and wet weather. They kept Mum safe and never let her down. She had three visits a day, two carers, washing their hands, putting on gloves, masks and aprons.
22 March 2021
Swifthand have supported Mum throughout 2020 and into 2021. I cannot recommend them highly enough. Over 1000 plus visits, they have never missed one, and every member of staff is professional and polite. The manager and her team are approachable and always available. Without their support, Mum would not be able to continue living independently.