Submit a Review for Right at Home (Worthing & Shoreham)
Jetspace, Hangar 4, 2 - 4 Cecil Pashley Way, Brighton City Airport, Shoreham-by-Sea, BN43 5FF
View Full Details of Right at Home (Worthing & Shoreham)Latest Reviews for Right at Home (Worthing & Shoreham)
20 May 2025
Absolutely excellent communication when setting up the care provision. The care provided has then been seamless. We are rarely troubled unless essential to ensuring our client is well looked after at all times.
29 April 2025
I have found my carers from Right at Home to be really friendly, supportive and considerate to my needs. They always come across as very professional and skilled. Their focus and attention to detail is really appreciated.
10 April 2025
Excellent carers and lovely office staff. Prompt updates informing me of any concerns regarding my mothers well-being. We couldn't be more happy with the service all round, and the accommodating nature of the company.
03 April 2025
Right at Home have kept me and the family clearly updated on any changes in my mother in law's health and well being. A caring, concerned attitude is shown by every staff member throughout the management team and hands on carers. They are all polite, friendly and show respect to my mother in law and to ourselves as a family and highly professional with their nursing skills. We are extremely grateful for all the advice and care shown by all at Right at Home.
02 April 2025
We have used Right at Home 3 times to cover when Mum's usual carers are away. The carers have all been excellent, very kind and great with Mum. She has been very comfortable with them all. The office staff are very efficient and have organised the visits very well. I particularly like being able to read the feedback on each visit that the carer updates online on leaving Mum. It gives me a good idea of how Mum is, and what has happened during the visit. I would recommend them highly.+
01 April 2025
The whole team at Right at Home are fantastic. They are professional, caring, trustworthy and dedicated. The team provided care to my Dad for many years and without their ongoing support, he could not have remained living in his own home where he wanted to be. The carers were proactive and always put my father in the centre of everything they did. At times they went beyond in the care and support they provided to him and for that we will always be grateful. In the last two weeks of his life they were so reactive in the care they provided to him and supported him to die at home with dignity and respect. As a family they fully support us at this very difficult time and ensured we were all ok. Kind words, cups of tea, space when we needed it and all care for my Dad when we needed a few minutes to step away. Thank you to all the staff. We so much appreciated everything you did for Dad and for us.
01 April 2025
Right at Home have been providing care for over 18 months now for both my sister and brother-in-law and this has been excellent and very effective. I have found that the carers, staff and managers are dedicated with what they do and the overall service they provide and they always give excellent detailed feedback, especially if there are specific incidents that need dealing with or raising of concerns. The carers are also well liked by my sister and brother-in-law. Overall an excellent and well run service and highly recommended.
01 April 2025
Understand that care times are most in demand in the mornings. All that was available to me was 09:45. I accepted this which was Later than I hoped. This has been difficult as time keeping has been erratic. I understand reasons why, but several times it's been necessary for me to ring to find out if anyone was indeed coming. I would have expected that I should have been informed of any delay. Delays have been up to 25 minutes. Not the carer's fault - but it seems their schedule is so tight, and patients need more time perhaps, that and distance to travel from One venue to the next. They all are excellent, nice, friendly and a delight to have around.
01 April 2025
From the very first introductory meeting with the Right at Home staff, we felt valued as customers, and were immediately confident that we were in good hands. We have always found Right at Home to be helpful, supportive and understanding. The office staff are friendly and obliging, and the carers are worth their weight in gold, reliable, knowledgeable and compassionate, going above and beyond as a matter of course.
01 April 2025
All the Right at Home team are excellent! The carers are very kind, thoughtful and friendly to my Mother and Aunt, they have lovely chats together as well as performing their tasks and safe guarding functions. The managers and back office team are also very good: always responsive and helpful. Well done everyone!!
31 March 2025
Right at Home provided daily visit to my father, and he thought of the carer's as his girls and was always happy to see them, as they provided daily contact and met his day to day care needs. As my father's needs changed Right at Home were able to meet his needs, right up to the time of his passing.
08 January 2025
We were looking for care for my mum and dad and had been sent 6 local agency's to call. We short listed to 2, rang them both, asked the same questions and by 100%, Staff member at Right at Home blew us out of the water. She was kind, genuine, caring and answered all our questions. She remained professional throughout and was understanding of our needs. I would recommend Right at Home to anyone I spoke to who needed care for anyone. She was passionate about what she did and put my mind at ease straight away. Thank you for being amazing.
17 October 2024
I have been more than happy, as has Dad. Everything you've done has been brilliant & you've kept me up to speed and have been patient and understanding with both of us all the way through. So thank you.
16 October 2024
A lady in the office is great at communicating with me any changes or concerns the carers have had with Mum. All the carers know exactly what needs doing they usually go above and beyond! Very organised and efficient!
15 May 2024
I cannot say enough good things about the wonderful care my mum is receiving. She loves her carer's visits after initially being nervous. We have found that nothing is too much trouble and in my view, the company always goes above and beyond.
09 May 2024
Excellent care from this company and lovely live-in carers.
07 May 2024
Right at Home supported my frail mother, who still lived at home, for a year until her recent demise. From the start, the engagement was positive with friendly and committed people and a solid assessment process. Although several carers attended my mother the number of people was kept to a minimum due to her Alzheimer’s and all were punctual, engaging, friendly and efficient. They helped make my mother’s last year comfortable.
05 October 2023
The Right at Home team came to our rescue when dads ability to cope independently at home surfaced. The team stepped in immediately with assessment advice, involving dad and the family. Right at Home was extremely flexible to support dads needs and rapidly introduced him to his new team of carers. The team were professional throughout the time dad remained at home and flagged up changes and worries as they cropped up. We valued being able to look up the daily reports on our dedicated web page. Another big thank you to the team of Right at Home.
31 July 2023
I have advanced MS with the use of my left thumb and index finger. I can operate my electric wheelchair, however, I need full assistance for all tasks including being hoisted between the wheelchair, recliner, and bed. My wife went away for some respite with her siblings. I needed a care company that could come in for 3 hours in the morning to get me out of bed, into the bathroom for personal care, back to bed for dressing, and put back into my wheelchair. I had a close friend staying with me 24/7 to help outside of these times. We chose Right at Home after initial inquiries, conversations, and meeting with carers before the time. There was good rapport and we were confident my personal care needs would be met. The carers were very kind and professional. They made the experience acceptable and done with dignity. They were on time, friendly, courteous and caring. Understandably there were a few hiccups along the way, however, both the carers and the office team were very quick to respond.
19 July 2023
Right at Home were wonderful in our time of need. They supported us through a very challenging time. They enabled us to care for our family member at home when they were unwell. All the staff at Right at Home are kind, caring and clearly enjoy interacting with clients. We couldn't have managed without them and are truly grateful for their support.
Latest Reviews for Right at Home (Worthing & Shoreham)
20 May 2025
Absolutely excellent communication when setting up the care provision. The care provided has then been seamless. We are rarely troubled unless essential to ensuring our client is well looked after at all times.
29 April 2025
I have found my carers from Right at Home to be really friendly, supportive and considerate to my needs. They always come across as very professional and skilled. Their focus and attention to detail is really appreciated.
10 April 2025
Excellent carers and lovely office staff. Prompt updates informing me of any concerns regarding my mothers well-being. We couldn't be more happy with the service all round, and the accommodating nature of the company.
03 April 2025
Right at Home have kept me and the family clearly updated on any changes in my mother in law's health and well being. A caring, concerned attitude is shown by every staff member throughout the management team and hands on carers. They are all polite, friendly and show respect to my mother in law and to ourselves as a family and highly professional with their nursing skills. We are extremely grateful for all the advice and care shown by all at Right at Home.
02 April 2025
We have used Right at Home 3 times to cover when Mum's usual carers are away. The carers have all been excellent, very kind and great with Mum. She has been very comfortable with them all. The office staff are very efficient and have organised the visits very well. I particularly like being able to read the feedback on each visit that the carer updates online on leaving Mum. It gives me a good idea of how Mum is, and what has happened during the visit. I would recommend them highly.+
01 April 2025
The whole team at Right at Home are fantastic. They are professional, caring, trustworthy and dedicated. The team provided care to my Dad for many years and without their ongoing support, he could not have remained living in his own home where he wanted to be. The carers were proactive and always put my father in the centre of everything they did. At times they went beyond in the care and support they provided to him and for that we will always be grateful. In the last two weeks of his life they were so reactive in the care they provided to him and supported him to die at home with dignity and respect. As a family they fully support us at this very difficult time and ensured we were all ok. Kind words, cups of tea, space when we needed it and all care for my Dad when we needed a few minutes to step away. Thank you to all the staff. We so much appreciated everything you did for Dad and for us.
01 April 2025
Right at Home have been providing care for over 18 months now for both my sister and brother-in-law and this has been excellent and very effective. I have found that the carers, staff and managers are dedicated with what they do and the overall service they provide and they always give excellent detailed feedback, especially if there are specific incidents that need dealing with or raising of concerns. The carers are also well liked by my sister and brother-in-law. Overall an excellent and well run service and highly recommended.
01 April 2025
Understand that care times are most in demand in the mornings. All that was available to me was 09:45. I accepted this which was Later than I hoped. This has been difficult as time keeping has been erratic. I understand reasons why, but several times it's been necessary for me to ring to find out if anyone was indeed coming. I would have expected that I should have been informed of any delay. Delays have been up to 25 minutes. Not the carer's fault - but it seems their schedule is so tight, and patients need more time perhaps, that and distance to travel from One venue to the next. They all are excellent, nice, friendly and a delight to have around.
01 April 2025
From the very first introductory meeting with the Right at Home staff, we felt valued as customers, and were immediately confident that we were in good hands. We have always found Right at Home to be helpful, supportive and understanding. The office staff are friendly and obliging, and the carers are worth their weight in gold, reliable, knowledgeable and compassionate, going above and beyond as a matter of course.
01 April 2025
All the Right at Home team are excellent! The carers are very kind, thoughtful and friendly to my Mother and Aunt, they have lovely chats together as well as performing their tasks and safe guarding functions. The managers and back office team are also very good: always responsive and helpful. Well done everyone!!
31 March 2025
Right at Home provided daily visit to my father, and he thought of the carer's as his girls and was always happy to see them, as they provided daily contact and met his day to day care needs. As my father's needs changed Right at Home were able to meet his needs, right up to the time of his passing.
08 January 2025
We were looking for care for my mum and dad and had been sent 6 local agency's to call. We short listed to 2, rang them both, asked the same questions and by 100%, Staff member at Right at Home blew us out of the water. She was kind, genuine, caring and answered all our questions. She remained professional throughout and was understanding of our needs. I would recommend Right at Home to anyone I spoke to who needed care for anyone. She was passionate about what she did and put my mind at ease straight away. Thank you for being amazing.
17 October 2024
I have been more than happy, as has Dad. Everything you've done has been brilliant & you've kept me up to speed and have been patient and understanding with both of us all the way through. So thank you.
16 October 2024
A lady in the office is great at communicating with me any changes or concerns the carers have had with Mum. All the carers know exactly what needs doing they usually go above and beyond! Very organised and efficient!
15 May 2024
I cannot say enough good things about the wonderful care my mum is receiving. She loves her carer's visits after initially being nervous. We have found that nothing is too much trouble and in my view, the company always goes above and beyond.
09 May 2024
Excellent care from this company and lovely live-in carers.
07 May 2024
Right at Home supported my frail mother, who still lived at home, for a year until her recent demise. From the start, the engagement was positive with friendly and committed people and a solid assessment process. Although several carers attended my mother the number of people was kept to a minimum due to her Alzheimer’s and all were punctual, engaging, friendly and efficient. They helped make my mother’s last year comfortable.
05 October 2023
The Right at Home team came to our rescue when dads ability to cope independently at home surfaced. The team stepped in immediately with assessment advice, involving dad and the family. Right at Home was extremely flexible to support dads needs and rapidly introduced him to his new team of carers. The team were professional throughout the time dad remained at home and flagged up changes and worries as they cropped up. We valued being able to look up the daily reports on our dedicated web page. Another big thank you to the team of Right at Home.
31 July 2023
I have advanced MS with the use of my left thumb and index finger. I can operate my electric wheelchair, however, I need full assistance for all tasks including being hoisted between the wheelchair, recliner, and bed. My wife went away for some respite with her siblings. I needed a care company that could come in for 3 hours in the morning to get me out of bed, into the bathroom for personal care, back to bed for dressing, and put back into my wheelchair. I had a close friend staying with me 24/7 to help outside of these times. We chose Right at Home after initial inquiries, conversations, and meeting with carers before the time. There was good rapport and we were confident my personal care needs would be met. The carers were very kind and professional. They made the experience acceptable and done with dignity. They were on time, friendly, courteous and caring. Understandably there were a few hiccups along the way, however, both the carers and the office team were very quick to respond.
19 July 2023
Right at Home were wonderful in our time of need. They supported us through a very challenging time. They enabled us to care for our family member at home when they were unwell. All the staff at Right at Home are kind, caring and clearly enjoy interacting with clients. We couldn't have managed without them and are truly grateful for their support.