Submit a Review for A Star Care Services
56 Stanbrook Road, Shirley, Solihull, B90 4UT
View full details of A Star Care ServicesLatest Reviews for A Star Care Services
30 December 2025
The initial meeting was at our Mum's home. The care plan was arranged and put into place. Everyone from management to care staff were wonderful, kind, friendly and knowledgeable. They gave us advice and listened to us as a family. Our Mum's needs were always put first. We had updates constantly
and were informed of any changes. We used A Star Care for quite along time until Mum needed fulltime care.We would definitely say that if anyone is looking into care for a loved one, please contact A Star Care
29 December 2025
Great help and support from A Star Care Services.
They are very understanding and adapt to emerging and changing needs. We frequently had to change the number of visits and they always tried to accommodate.
Couldn't wish for more.
Thanks for all the help.
14 November 2025
My dad is a typical 80 year old widower with MS, so finding a care company that is reasonably priced and fully able to deal with his needs has been problematic at times.
I'm so pleased that we have now settled in with A Star, their frontline carers get on well with my dad and his well being is
always forefront in their work.
Elsewhere, the back office staff have been excellent to deal with in managing his ongoing needs, meaning there's one less thing that I'm grateful I don't need to worry about.
I can't recommend A Star highly enough, they have been, and continue to be, superb.
08 September 2025
I have used A Star for both my elderly mother and uncle. In both cases a care package was required at short notice. Assessments were carried out swiftly and thoroughly, ensuring that care was delivered to meet specific needs. Over a several month period, both my mother and uncle have been impressed
with the quality of care delivered. I have met several of the care staff and found them to be very professional and friendly. When changes to timings have been required at relatively short notice, they have always been delivered. Would throughly recommend this provider.
07 August 2025
I had to choose a care company quickly so I could get my husband out of a Hospice. I followed my gut feeling after speaking to Astarcare administrator over the phone, so friendly and warm. After the meeting at home this approach continued and put me completely at ease, nothing was too much trouble
and I learnt there was a solution for any situation. This friendly warm service extends to each of the carers who have come to our home. They are so caring with my husband, we look forward to seeing them, they are professional, attentive ,considerate to us and our home. The office have always been there on the end of the phone to help with any issues that arise or extra needs we have. We couldn't be happier that we chose Astarcare and appreciate the excellent service they provide.
03 July 2025
After dealing with a rapid decline in my mother's health A Star Care was amazing from start to finish. They came and did the assessment and listened to all the wants and needs of my mother. Care towards her was top rate. It put me and the Family at ease knowing that my mum was getting all the
support she needed when we were unable to be there. Keeping us up to date with each night sit that was easy to follow and understand. I would recommend this company to anyone who needs care and support.
29 April 2025
The company has been great in looking after my nan. I am very happy with them and the management and carers are very good. My nan was struggling to assist herself to the toilet every morning and night, but the company has helped her with her confidence and they give very good advise. Thank you!!
09 April 2025
We have been using A Star Care Services for four weeks now and words cannot express how amazing these guys are. My mom is 90, bed bound and has recently been diagnosed with dementia. All of the girls are so kind, caring and empathetic and nothing is ever too much trouble they really do treat my mom
like their own. If like me you are here reading reviews with a potential to use this company I can assure you that you will NOT be disappointed.
They have literally given me my life back knowing that my mom is being so very well looked after.
Thank you A Star. xx
25 March 2025
The company has been looking after my nan for over two months and I am really happy with services. My nan feels happy knowing the carers that come genuinely care and she has a couple favourites she adores.
07 March 2025
A Star Care Services has been looking after my mum for over a year. I can't thank them enough for their dedication and compassion they have shown her. Their constant support has made such a difference to my mum and I.
21 January 2025
A Star Care Services have been looking after my mother for 3 months now and we couldn't be happier. My mother, who didn't want any help, has taken to her carer really well and is very happy.
The company itself have been amazing, nothing has been too much trouble and I couldn't thank them enough or
praise them any higher. Thank you.
04 December 2024
A Star Care Services has been an absolute blessing in looking after my Grandad. Their team consistently goes above and beyond to ensure he is cared for with compassion, respect and professionalism. The carers are attentive, always ensuring his needs are met, whether it's assisting with personal care
or providing companionship.
30 September 2024
The regular carer is kind and caring to my wife. Nothing is too much trouble.
Thanks.
30 September 2024
The carer is always polite, cheerful and efficient.
16 August 2024
The carers are very understanding and always ready to listen to you. They help me in various aspects of my life. I was very hesitant initially but my mind was soon changed and I was pleasantly surprised with all the wonderful care I received I could not have asked for a better care provider.
26 April 2024
We needed at-home care for my father-in-law.
Our first experience was dealing with one particular member of staff, who came out to put my mother-in-law at ease and to explain the options open to her.
We started with just evening care, but quickly needed to add in additional help in the mornings
and also during the day.
A Star Care couldn’t have been more accommodating - nothing was too much trouble for them.
It’s easily said, but I mean this genuinely - if you’re looking for reliable and friendly care, I can’t recommend this company highly enough.
29 January 2024
I have found the service excellent in all respects. The staff are polite, respectful and very efficient and caring. The office is very good at accommodating changes when necessary.
22 January 2024
Very good and nice people who turn up on time.
17 October 2023
The staff that look after my mom are amazing. They are attentive and very thorough! They go the extra mile to help, and we couldn’t be without their help. The service is outstanding, and they work around our commitments to suit.
04 September 2023
Very happy with the girls that come to see my mum. They are polite and do extra work that is needed. At times, when they are late, they give my mum a call to let her know - with her anxiety, this helps her.
Latest Reviews for A Star Care Services
30 December 2025
The initial meeting was at our Mum's home. The care plan was arranged and put into place. Everyone from management to care staff were wonderful, kind, friendly and knowledgeable. They gave us advice and listened to us as a family. Our Mum's needs were always put first. We had updates constantly
and were informed of any changes. We used A Star Care for quite along time until Mum needed fulltime care.We would definitely say that if anyone is looking into care for a loved one, please contact A Star Care
29 December 2025
Great help and support from A Star Care Services.
They are very understanding and adapt to emerging and changing needs. We frequently had to change the number of visits and they always tried to accommodate.
Couldn't wish for more.
Thanks for all the help.
14 November 2025
My dad is a typical 80 year old widower with MS, so finding a care company that is reasonably priced and fully able to deal with his needs has been problematic at times.
I'm so pleased that we have now settled in with A Star, their frontline carers get on well with my dad and his well being is
always forefront in their work.
Elsewhere, the back office staff have been excellent to deal with in managing his ongoing needs, meaning there's one less thing that I'm grateful I don't need to worry about.
I can't recommend A Star highly enough, they have been, and continue to be, superb.
08 September 2025
I have used A Star for both my elderly mother and uncle. In both cases a care package was required at short notice. Assessments were carried out swiftly and thoroughly, ensuring that care was delivered to meet specific needs. Over a several month period, both my mother and uncle have been impressed
with the quality of care delivered. I have met several of the care staff and found them to be very professional and friendly. When changes to timings have been required at relatively short notice, they have always been delivered. Would throughly recommend this provider.
07 August 2025
I had to choose a care company quickly so I could get my husband out of a Hospice. I followed my gut feeling after speaking to Astarcare administrator over the phone, so friendly and warm. After the meeting at home this approach continued and put me completely at ease, nothing was too much trouble
and I learnt there was a solution for any situation. This friendly warm service extends to each of the carers who have come to our home. They are so caring with my husband, we look forward to seeing them, they are professional, attentive ,considerate to us and our home. The office have always been there on the end of the phone to help with any issues that arise or extra needs we have. We couldn't be happier that we chose Astarcare and appreciate the excellent service they provide.
03 July 2025
After dealing with a rapid decline in my mother's health A Star Care was amazing from start to finish. They came and did the assessment and listened to all the wants and needs of my mother. Care towards her was top rate. It put me and the Family at ease knowing that my mum was getting all the
support she needed when we were unable to be there. Keeping us up to date with each night sit that was easy to follow and understand. I would recommend this company to anyone who needs care and support.
29 April 2025
The company has been great in looking after my nan. I am very happy with them and the management and carers are very good. My nan was struggling to assist herself to the toilet every morning and night, but the company has helped her with her confidence and they give very good advise. Thank you!!
09 April 2025
We have been using A Star Care Services for four weeks now and words cannot express how amazing these guys are. My mom is 90, bed bound and has recently been diagnosed with dementia. All of the girls are so kind, caring and empathetic and nothing is ever too much trouble they really do treat my mom
like their own. If like me you are here reading reviews with a potential to use this company I can assure you that you will NOT be disappointed.
They have literally given me my life back knowing that my mom is being so very well looked after.
Thank you A Star. xx
25 March 2025
The company has been looking after my nan for over two months and I am really happy with services. My nan feels happy knowing the carers that come genuinely care and she has a couple favourites she adores.
07 March 2025
A Star Care Services has been looking after my mum for over a year. I can't thank them enough for their dedication and compassion they have shown her. Their constant support has made such a difference to my mum and I.
21 January 2025
A Star Care Services have been looking after my mother for 3 months now and we couldn't be happier. My mother, who didn't want any help, has taken to her carer really well and is very happy.
The company itself have been amazing, nothing has been too much trouble and I couldn't thank them enough or
praise them any higher. Thank you.
04 December 2024
A Star Care Services has been an absolute blessing in looking after my Grandad. Their team consistently goes above and beyond to ensure he is cared for with compassion, respect and professionalism. The carers are attentive, always ensuring his needs are met, whether it's assisting with personal care
or providing companionship.
30 September 2024
The regular carer is kind and caring to my wife. Nothing is too much trouble.
Thanks.
30 September 2024
The carer is always polite, cheerful and efficient.
16 August 2024
The carers are very understanding and always ready to listen to you. They help me in various aspects of my life. I was very hesitant initially but my mind was soon changed and I was pleasantly surprised with all the wonderful care I received I could not have asked for a better care provider.
26 April 2024
We needed at-home care for my father-in-law.
Our first experience was dealing with one particular member of staff, who came out to put my mother-in-law at ease and to explain the options open to her.
We started with just evening care, but quickly needed to add in additional help in the mornings
and also during the day.
A Star Care couldn’t have been more accommodating - nothing was too much trouble for them.
It’s easily said, but I mean this genuinely - if you’re looking for reliable and friendly care, I can’t recommend this company highly enough.
29 January 2024
I have found the service excellent in all respects. The staff are polite, respectful and very efficient and caring. The office is very good at accommodating changes when necessary.
22 January 2024
Very good and nice people who turn up on time.
17 October 2023
The staff that look after my mom are amazing. They are attentive and very thorough! They go the extra mile to help, and we couldn’t be without their help. The service is outstanding, and they work around our commitments to suit.
04 September 2023
Very happy with the girls that come to see my mum. They are polite and do extra work that is needed. At times, when they are late, they give my mum a call to let her know - with her anxiety, this helps her.