





A Star Care Services – Compassionate, Reliable, and Personalised Care
A Star Care Services are committed to delivering exceptional, person-centred care tailored to the unique needs of each individual. A Star Care Services pride themselves on being punctual, professional, and, above all, compassionate, ensuring clients receive the highest standard of care in the comfort of their own homes.
Care services offered
A Star Care Services provide a wide range of care services, including:
-...
Care Provided by A Star Care Services
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £27.85
- Weekly Live-in Care Fees: from £1,300
Calls start from 30 minutes
Contact A Star Care Services to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- A Star Care Services Ltd
- Private Owned
Person in charge
- Victoria Sheppard (Registered Manager)
A Star Care Services Reviews (80)
A Star Care Services has a Review Score of 10 (10) out of 10, based on 21 reviews in the last 2 years.
Over all time A Star Care Services has 80 reviews.
All staff work in a professional manner very hard working
Really caring staff
Communication is key and they are spot on with communicating with my elderly friend
Make you feel comfortable in there hands
We have recently started using a star care as we needed to find a new provider. We as a family are very happy with our choice of care provider. My grandmother is receiving amazing care, the carers very good and my nan enjoys then coming in every day.
A Star Care Services has been truly amazing. From the very start, they've gone above and beyond to make sure my elderly relative's needs are met, always putting his wellbeing and safeguarding first.
Their communication is outstanding. I receive regular calls from the office to keep records up to date and to check if there's anything more they can do. It's incredibly reassuring to know they're so attentive, proactive, and genuinely caring.
Most importantly, my relative is very happy with the carers who support him. They make a real effort to send familiar faces he feels comfortable with, which has made a huge difference to his confidence and day-to-day happiness.
Thanks to their dedication and compassion, he's been able to remain in his own home, exactly where he wants to be. They've been absolutely invaluable in helping him maintain his independence and quality of life. I can't recommend them highly enough.
The care company has been supporting my grandparents for the past six months. They set up the care package at short notice and ensured my grandparents have continuity with regular carers. Very happy with the company
My grandad used A Star Care Services, and the care he got was truly exceptional. The management team was incredibly attentive, always supportive, and quick to address any concerns. The carers themselves were kind, respectful, and treated my grandfather with the utmost dignity, which brought our family a great deal of comfort. I wouldn't think twice about recommending A Star Care Services to anyone in need of dependable, caring home care.
At a very difficult time, when Mum needed support in order to remain living 'independently at home, we have had nothing but support and understanding from all of the team.
The management have been extremely flexible and quick to respond to evolving requirements. Everyone has been so easy to talk to, nothing, so far has been unresolvable. As for the carers who visit, they have been kind, patient and supportive. I would like to give special mention to the 'primary carer' who simply goes 'the extra mile' to ensure Mum is happy and comfortable. She is gentle, understanding and importantly extremely pro-active, often knowing what is needed before we do.
Details of each visit is recorded and can be viewed to remain updated and informed.
Our thanks go to everyone for their efforts. Hopefully, we can all continue to work together to ensure Mum continues to be safe and happy living independently at home
The initial meeting was at our Mum's home. The care plan was arranged and put into place. Everyone from management to care staff were wonderful, kind, friendly and knowledgeable. They gave us advice and listened to us as a family. Our Mum's needs were always put first. We had updates constantly and were informed of any changes. We used A Star Care for quite along time until Mum needed fulltime care.We would definitely say that if anyone is looking into care for a loved one, please contact A Star Care
They are very understanding and adapt to emerging and changing needs. We frequently had to change the number of visits and they always tried to accommodate.
Couldn't wish for more.
Thanks for all the help.
My dad is a typical 80 year old widower with MS, so finding a care company that is reasonably priced and fully able to deal with his needs has been problematic at times.
Elsewhere, the back office staff have been excellent to deal with in managing his ongoing needs, meaning there's one less thing that I'm grateful I don't need to worry about.
I can't recommend A Star highly enough, they have been, and continue to be, superb.
I have used A Star for both my elderly mother and uncle. In both cases a care package was required at short notice. Assessments were carried out swiftly and thoroughly, ensuring that care was delivered to meet specific needs. Over a several month period, both my mother and uncle have been impressed with the quality of care delivered. I have met several of the care staff and found them to be very professional and friendly. When changes to timings have been required at relatively short notice, they have always been delivered. Would throughly recommend this provider.
I had to choose a care company quickly so I could get my husband out of a Hospice. I followed my gut feeling after speaking to Astarcare administrator over the phone, so friendly and warm. After the meeting at home this approach continued and put me completely at ease, nothing was too much trouble and I learnt there was a solution for any situation. This friendly warm service extends to each of the carers who have come to our home. They are so caring with my husband, we look forward to seeing them, they are professional, attentive ,considerate to us and our home. The office have always been there on the end of the phone to help with any issues that arise or extra needs we have. We couldn't be happier that we chose Astarcare and appreciate the excellent service they provide.
After dealing with a rapid decline in my mother's health A Star Care was amazing from start to finish. They came and did the assessment and listened to all the wants and needs of my mother. Care towards her was top rate. It put me and the Family at ease knowing that my mum was getting all the support she needed when we were unable to be there. Keeping us up to date with each night sit that was easy to follow and understand. I would recommend this company to anyone who needs care and support.
The company has been great in looking after my nan. I am very happy with them and the management and carers are very good. My nan was struggling to assist herself to the toilet every morning and night, but the company has helped her with her confidence and they give very good advise. Thank you!!
They have literally given me my life back knowing that my mom is being so very well looked after.
Thank you A Star. xx
The company has been looking after my nan for over two months and I am really happy with services. My nan feels happy knowing the carers that come genuinely care and she has a couple favourites she adores.
A Star Care Services has been looking after my mum for over a year. I can't thank them enough for their dedication and compassion they have shown her. Their constant support has made such a difference to my mum and I.
The company itself have been amazing, nothing has been too much trouble and I couldn't thank them enough or praise them any higher. Thank you.
A Star Care Services has been an absolute blessing in looking after my Grandad. Their team consistently goes above and beyond to ensure he is cared for with compassion, respect and professionalism. The carers are attentive, always ensuring his needs are met, whether it's assisting with personal care or providing companionship.
Thanks.
The carer is always polite, cheerful and efficient.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (0)
There are no news items for A Star Care Services.
Awards / Recognitions (3)
- Recipient: A Star Care ServicesDate: Friday 30 May 2025
- Recipient: A Star Care ServicesDate: Friday 31 May 2024
- Recipient: A Star Care ServicesDate: Friday 30 Apr 2021
Meet the Team (2)
After graduating from university, I spent three years working in a corporate environment before realising it was not the right career path for me. I wanted to work in a role that was truly rewarding and made a meaningful difference to people’s lives, which led me to a career in care.
Over the past eight years, I have developed a strong understanding of the importance of delivering high-quality, person-centred care. I firmly believe that the best way to ensure high standards is by working alongside care staff and remaining actively involved in service delivery. This is why I continue to work within the community, supporting both clients and carers, to ensure the care we provide meets the highest standards and that everyone involved feels supported and valued.
When I first entered the care sector, I recognised the importance of understanding not only compassionate care but also the practical and operational aspects of delivering it effectively. To strengthen my knowledge and skills, I enrolled in and successfully completed a Level 5 qualification in Health & Social Care within one year, which has helped shape my professional approach and leadership within the sector.
Before entering the care sector, I worked as a wedding organiser and progressed into a Co?ordinator role. This experience gave me a strong foundation in organisation, time management, and attention to detail—skills that are essential in ensuring client calls are consistently met and delivered at the agreed times.
I am now the Registered Manager, and I take pride in leading a service that is safe, reliable, and truly person-centred. I remain actively involved in the community and continue to provide care, as I value maintaining direct contact with our clients and gaining first-hand insight into how they are progressing. This helps me monitor the quality of care being delivered, support my staff effectively, and ensure our service continues to meet individual needs and high standards.
I am currently working towards my Level 5 qualification in Health & Social Care and have successfully completed my Train the Trainer qualification across all core topics required within the care setting. I am always striving to deliver the best possible outcomes for our clients and continuously look for ways to improve the service, strengthen staff development, and ensure every client receives the highest standard of care and support.
Frequently Asked Questions about A Star Care Services
How many Carers does A Star Care Services employ?
A Star Care Services employs 30 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact A Star Care Services to verify any information. View our terms and conditions. A Star Care Services has an Enhanced Service - more info.