A Star Care Services

56 Stanbrook Road, Shirley, Solihull B90 4UT
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Top 20 award
9.9 74 Reviews
  • A Star Care Services, Solihull
A Star Care Services – Compassionate, Reliable, and Personalised Care

A Star Care Services are committed to delivering exceptional, person-centred care tailored to the unique needs of each individual. A Star Care Services pride themselves on being punctual, professional, and, above all, compassionate, ensuring clients receive the highest standard of care in the comfort of their own homes.

Care services offered
A Star Care Services provide a wide range of care services, including:
- Elderly Care
- Dementia and Alzheimer’s Care
- Support for Eating Disorders
- Parkinson’s Care
- Disability Support
- Multiple Sclerosis Care
- Social and Domiciliary Care Services

If your specific needs are not listed, please do not hesitate to contact, A Star Care always do their best to accommodate your requirements.

Highly Trained and Compassionate Carers
Carers are trained to the highest standards by the Registered Managers and undergo regular three-month reviews to ensure they continue to provide the best possible care. They are dedicated, compassionate, and committed to supporting the individual needs of every client.

Transportation Services
A Star Care Services also offer a specialist transportation service for individuals with physical impairments or additional mobility needs, ensuring safe and reliable assistance from one place to another.

A Star Care Services are here to provide exceptional care with empathy and dignity, giving you peace of mind in your own home.

Call today to discuss your care needs!
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Care Provided by A Star Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28.95
  • Weekly Live-in Care Fees: from £1300

Calls start from 30 minutes

These prices are only a guideline, please contact A Star Care Services to find out the exact price for your requirements.

Contact A Star Care Services to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact A Star Care Services to get a personalised quote.

Good to Know

Owner

  • A Star Care Services Ltd
  • Privately Owned

Person in Charge

  • Victoria Sheppard (Registered Manager)

A Star Care Services Reviews (74)

9.9

A Star Care Services has a Review Score of 9.9 (9.925) out of 10, based on 17 reviews in the last 2 years.
Over all time A Star Care Services has 74 reviews.

Overall Experience
  • 67
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Date Published
  • 74
  • 5
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  • 16
  • 58
Reviewer Connection to A Star Care Services
  • 23
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Total of 74, showing 1-20
Review from W T (Daughter of Client) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The initial meeting was at our Mum's home. The care plan was arranged and put into place. Everyone from management to care staff were wonderful, kind, friendly and knowledgeable. They gave us advice and listened to us as a family. Our Mum's needs were always put first. We had updates constantly and
were informed of any changes. We used A Star Care for quite along time until Mum needed fulltime care.We would definitely say that if anyone is looking into care for a loved one, please contact A Star Care
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Review from Gary M (Son of Client) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great help and support from A Star Care Services.
They are very understanding and adapt to emerging and changing needs. We frequently had to change the number of visits and they always tried to accommodate.
Couldn't wish for more.
Thanks for all the help.
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Review from Scott B (Son of Client) published on 14 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a typical 80 year old widower with MS, so finding a care company that is reasonably priced and fully able to deal with his needs has been problematic at times.


I'm so pleased that we have now settled in with A Star, their frontline carers get on well with my dad and his well being is always

forefront in their work.
Elsewhere, the back office staff have been excellent to deal with in managing his ongoing needs, meaning there's one less thing that I'm grateful I don't need to worry about.


I can't recommend A Star highly enough, they have been, and continue to be, superb.

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Review from Mick B (Son of Client) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have used A Star for both my elderly mother and uncle. In both cases a care package was required at short notice. Assessments were carried out swiftly and thoroughly, ensuring that care was delivered to meet specific needs. Over a several month period, both my mother and uncle have been impressed
with the quality of care delivered. I have met several of the care staff and found them to be very professional and friendly. When changes to timings have been required at relatively short notice, they have always been delivered. Would throughly recommend this provider.
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Review from T F (Wife of Client) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had to choose a care company quickly so I could get my husband out of a Hospice. I followed my gut feeling after speaking to Astarcare administrator over the phone, so friendly and warm. After the meeting at home this approach continued and put me completely at ease, nothing was too much trouble and
I learnt there was a solution for any situation. This friendly warm service extends to each of the carers who have come to our home. They are so caring with my husband, we look forward to seeing them, they are professional, attentive ,considerate to us and our home. The office have always been there on the end of the phone to help with any issues that arise or extra needs we have. We couldn't be happier that we chose Astarcare and appreciate the excellent service they provide.
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Review from T A (Daughter of Client) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After dealing with a rapid decline in my mother's health A Star Care was amazing from start to finish. They came and did the assessment and listened to all the wants and needs of my mother. Care towards her was top rate. It put me and the Family at ease knowing that my mum was getting all the support
she needed when we were unable to be there. Keeping us up to date with each night sit that was easy to follow and understand. I would recommend this company to anyone who needs care and support.
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Review from Louise M (Granddaughter of Client) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The company has been great in looking after my nan. I am very happy with them and the management and carers are very good. My nan was struggling to assist herself to the toilet every morning and night, but the company has helped her with her confidence and they give very good advise. Thank you!!
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Review from Claire W (Daughter of Client) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using A Star Care Services for four weeks now and words cannot express how amazing these guys are. My mom is 90, bed bound and has recently been diagnosed with dementia. All of the girls are so kind, caring and empathetic and nothing is ever too much trouble they really do treat my mom
like their own. If like me you are here reading reviews with a potential to use this company I can assure you that you will NOT be disappointed.
They have literally given me my life back knowing that my mom is being so very well looked after.
Thank you A Star. xx
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Review from Zehra O (Granddaughter of Client) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The company has been looking after my nan for over two months and I am really happy with services. My nan feels happy knowing the carers that come genuinely care and she has a couple favourites she adores.
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Review from M L (Daughter of Client) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A Star Care Services has been looking after my mum for over a year. I can't thank them enough for their dedication and compassion they have shown her. Their constant support has made such a difference to my mum and I.
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Review from Trevor K (Son of Client) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A Star Care Services have been looking after my mother for 3 months now and we couldn't be happier. My mother, who didn't want any help, has taken to her carer really well and is very happy.
The company itself have been amazing, nothing has been too much trouble and I couldn't thank them enough or
praise them any higher. Thank you.
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Review from S C (Granddaughter of Client) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A Star Care Services has been an absolute blessing in looking after my Grandad. Their team consistently goes above and beyond to ensure he is cared for with compassion, respect and professionalism. The carers are attentive, always ensuring his needs are met, whether it's assisting with personal care
or providing companionship.
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Review from Peter C (Husband of Client) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The regular carer is kind and caring to my wife. Nothing is too much trouble.
Thanks.
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Review from B B (Wife of Client) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer is always polite, cheerful and efficient.
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Review from D S (Client) assisted by family/friend published on 16 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are very understanding and always ready to listen to you. They help me in various aspects of my life. I was very hesitant initially but my mind was soon changed and I was pleasantly surprised with all the wonderful care I received I could not have asked for a better care provider.
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Review from James T (Son-in-law of Client) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We needed at-home care for my father-in-law.
Our first experience was dealing with one particular member of staff, who came out to put my mother-in-law at ease and to explain the options open to her.
We started with just evening care, but quickly needed to add in additional help in the mornings and
also during the day.
A Star Care couldn’t have been more accommodating - nothing was too much trouble for them.
It’s easily said, but I mean this genuinely - if you’re looking for reliable and friendly care, I can’t recommend this company highly enough.
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Review from P P (Client) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the service excellent in all respects. The staff are polite, respectful and very efficient and caring. The office is very good at accommodating changes when necessary.
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Review from E M (Client) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good and nice people who turn up on time.
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Review from R M (Daughter of Client) published on 17 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff that look after my mom are amazing. They are attentive and very thorough! They go the extra mile to help, and we couldn’t be without their help. The service is outstanding, and they work around our commitments to suit.
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Review from I S (Son of Client) published on 4 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the girls that come to see my mum. They are polite and do extra work that is needed. At times, when they are late, they give my mum a call to let her know - with her anxiety, this helps her.
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Current Review Score: 9.9 (9.925)

Overview of Review Score

The Review Score of 9.9 (9.925) out of 10 for A Star Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for A Star Care Services is calculated as follows: ( (102 Excellents x 5) ) ÷ 102 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for A Star Care Services is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.925
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

Meet the Team (2)

Ajit

Ajit Riar

Job Title: Responsible Individual Joined: 2018

After graduating from university, I spent three years working in a corporate environment before realising it was not the right career path for me. I wanted to work in a role that was truly rewarding and made a meaningful difference to people’s lives, which led me to a career in care.


Over the past eight years, I have developed a strong understanding of the importance of delivering high-quality, person-centred care. I firmly believe that the best way to ensure high standards is by working alongside care staff and remaining actively involved in service delivery. This is why I continue to work within the community, supporting both clients and carers, to ensure the care we provide meets the highest standards and that everyone involved feels supported and valued.


When I first entered the care sector, I recognised the importance of understanding not only compassionate care but also the practical and operational aspects of delivering it effectively. To strengthen my knowledge and skills, I enrolled in and successfully completed a Level 5 qualification in Health & Social Care within one year, which has helped shape my professional approach and leadership within the sector.

Victoria

Victoria Sheppard

Job Title: Registered Manager Joined: 2021

Before entering the care sector, I worked as a wedding organiser and progressed into a Co?ordinator role. This experience gave me a strong foundation in organisation, time management, and attention to detail—skills that are essential in ensuring client calls are consistently met and delivered at the agreed times.


I am now the Registered Manager, and I take pride in leading a service that is safe, reliable, and truly person-centred. I remain actively involved in the community and continue to provide care, as I value maintaining direct contact with our clients and gaining first-hand insight into how they are progressing. This helps me monitor the quality of care being delivered, support my staff effectively, and ensure our service continues to meet individual needs and high standards.


I am currently working towards my Level 5 qualification in Health & Social Care and have successfully completed my Train the Trainer qualification across all core topics required within the care setting. I am always striving to deliver the best possible outcomes for our clients and continuously look for ways to improve the service, strengthen staff development, and ensure every client receives the highest standard of care and support.

Frequently Asked Questions about A Star Care Services

What Type of Services does A Star Care Services offer?

A Star Care Services offers Home Care.

How many Carers does A Star Care Services employ?

A Star Care Services employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact A Star Care Services to verify any information. View our terms and conditions. A Star Care Services has an Enhanced Service - more info.