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A Star Care Services

56 Stanbrook Road, Shirley, Solihull, West Midlands B90 4UT
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A Star Care Services, Solihull
A Star Care Services, Solihull
A Star Care Services, Solihull

A Star Care Services – Compassionate, Reliable, and Personalised Care

A Star Care Services are committed to delivering exceptional, person-centred care tailored to the unique needs of each individual. A Star Care Services pride themselves on being punctual, professional, and, above all, compassionate, ensuring clients receive the highest standard of care in the comfort of their own homes.

Care services offered

A Star Care Services provide a wide range of care services, including:

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Care Provided by A Star Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £27.85
Weekly Live-in CareFrom £1,300

Calls start from 30 minutes

Contact A Star Care Services to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • A Star Care Services Ltd
  • Private Owned

Person in charge

  • Victoria Sheppard (Registered Manager)

A Star Care Services Reviews (83)

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10

A Star Care Services has a Review Score of 10 (10.000) out of 10, based on 25 reviews in the last 2 years. Over all time A Star Care Services has 83 reviews.

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Showing 83 reviews matching selected criteria
Review from Trevor K (Son of Client) published on 21 January 2025 Submitted via Website
Overall Experience
A Star Care Services have been looking after my mother for 3 months now and we couldn't be happier. My mother, who didn't want any help, has taken to her carer really well and is very happy.

The company itself have been amazing, nothing has been too much trouble and I couldn't thank them enough or praise them any higher. Thank you.

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Review from S C (Granddaughter of Client) published on 4 December 2024 Submitted via Website
Overall Experience

A Star Care Services has been an absolute blessing in looking after my Grandad. Their team consistently goes above and beyond to ensure he is cared for with compassion, respect and professionalism. The carers are attentive, always ensuring his needs are met, whether it's assisting with personal care or providing companionship.

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Review from Peter C (Husband of Client) published on 30 September 2024 Submitted via Postal Card
Overall Experience
The regular carer is kind and caring to my wife. Nothing is too much trouble.

Thanks.

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Review from B B (Wife of Client) published on 30 September 2024 Submitted via Postal Card
Overall Experience

The carer is always polite, cheerful and efficient.

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Review from D S (Client / Service User) published on 16 August 2024 Submitted via Postal Card
Overall Experience

The carers are very understanding and always ready to listen to you. They help me in various aspects of my life. I was very hesitant initially but my mind was soon changed and I was pleasantly surprised with all the wonderful care I received I could not have asked for a better care provider.

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Review from James T (Son-in-law of Client) published on 26 April 2024 Submitted via Website
Overall Experience
We needed at-home care for my father-in-law.
Our first experience was dealing with one particular member of staff, who came out to put my mother-in-law at ease and to explain the options open to her.
We started with just evening care, but quickly needed to add in additional help in the mornings and also during the day.
A Star Care couldn’t have been more accommodating - nothing was too much trouble for them.

It’s easily said, but I mean this genuinely - if you’re looking for reliable and friendly care, I can’t recommend this company highly enough.

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Review from P P (Client / Service User) published on 29 January 2024 Submitted via Postal Card
Overall Experience

I have found the service excellent in all respects. The staff are polite, respectful and very efficient and caring. The office is very good at accommodating changes when necessary.

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Review from E M (Client / Service User) published on 22 January 2024 Submitted via Postal Card
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Very good and nice people who turn up on time.

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Review from R M (Daughter of Client) published on 17 October 2023 Submitted via Website
Overall Experience

The staff that look after my mom are amazing. They are attentive and very thorough! They go the extra mile to help, and we couldn’t be without their help. The service is outstanding, and they work around our commitments to suit.

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Review from I S (Son of Client) published on 4 September 2023 Submitted via Website
Overall Experience

Very happy with the girls that come to see my mum. They are polite and do extra work that is needed. At times, when they are late, they give my mum a call to let her know - with her anxiety, this helps her.

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Review from S O (Granddaughter of Client) published on 31 August 2023 Submitted via Website
Overall Experience
A star care have been looking after my grandad for nearly a year now.
The care service my grandad receives is the best he could wish for, the care staff are loving and very professional.

Very happy with the service and would definitely recommend.

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Review from P G (Partner of Client) published on 16 July 2023 Submitted via Website
Overall Experience

We have been with A Star Care for four months and honestly, we can not fault them. They have been looking after our uncle and always inform us of how he is, will contact nurses if required and contact GP if they have any concerns.

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Review from Kim M (Daughter of Client) published on 3 July 2023 Submitted via Website
Overall Experience
We have been using A Star Care Services for a couple of months now and we are very impressed with the service and level of care we are receiving for my mother.

She is happy knowing that the girls are coming in each day to help with all daily tasks she needs. Management is always happy to also add in any extra calls we have needed, even at short notice.

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Review from Adam S (Son of Client) published on 22 June 2023 Submitted via Website
Overall Experience

The carer that visits my mom has been brilliant. She always has her best interests at heart and will call me with any concerns, making sure I’m kept fully up to date with how she’s been. Thank you for giving me the peace of mind.

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Review from R A (Client / Service User) published on 23 May 2023 Submitted via Website
Overall Experience

I think A Star are great and everything feels much better than the last company that I had. Everything here is very organised and straightforward everyone is very lovely and helpful and nothing is too much trouble. The girls always go the extra mile even if they don’t need to. I could go on and on but just want to say thank you for supporting me in everything! I don’t know what I’d do without the girls that care for me now.

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Review from D S (Daughter of Client) published on 16 May 2023 Submitted via Website
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We had struggled for a while being unhappy with our father's caregivers and made a change to A Star Care. Wish we did this sooner! Management has been super efficient, helpful and very supportive towards us as a family. The carers are fantastic with my father meeting all requirements asked for and more, they’re always cheerful and show empathy and patience as this was a big let down for my father from previous. We are extremely thankful and hope this helps other families who are looking for a great company to provide care for their loved ones. Thank you to all at A Star Care!

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Review from Pritpal D (Son of Client) published on 13 April 2023 Submitted via Website
Overall Experience

I am happy to have chosen A Star care to look after my mum. I live in London and I started to struggle to look after my mum whilst working, choosing A Star Care has been wonderful. The carers are helpful and cheerful. Thanks team.

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Review from G K (Daughter of Client) published on 13 April 2023 Submitted via Website
Overall Experience

Thank you to the team at A Star for providing excellent support to my mother, the ongoing assistance and genuine care from the carers really helps my mother throughout the day. They are super friendly and it is so easy to communicate with the team.

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Review from K S (Grandson of Client) published on 10 April 2023 Submitted via Website
Overall Experience

Can not fault this company. We started with A Star Care a few months back due to my grandfather becoming less independent. All the carers have really helped him but also us and relieved so much pressure for us as a family knowing he is well looked after daily and supported by all! Extremely helpful and friendly team from management to care staff and we as a family would highly recommend this company to anyone.

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Review from R S (Daughter of Client) published on 24 March 2023 Submitted via Website
Overall Experience

My dad had a fall and became quite withdrawn and unwell. Since using A Star Care Services he has had a new lease of life and is doing so well in all aspects thanks to the team helping him! The carers are great and go above and beyond to meet his needs, they visit twice daily and are always punctual and friendly. The management are always so helpful and understanding, through difficult times all needs have been met and I really don’t think Dad would be where he is now without A Star Care! Thank you!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

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Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for A Star Care Services.

Meet the Team (2)

Ajit Riar
Ajit RiarJob Title:Responsible IndividualJoined: 2018

After graduating from university, I spent three years working in a corporate environment before realising it was not the right career path for me. I wanted to work in a role that was truly rewarding and made a meaningful difference to people’s lives, which led me to a career in care.

Over the past eight years, I have developed a strong understanding of the importance of delivering high-quality, person-centred care. I firmly believe that the best way to ensure high standards is by working alongside care staff and remaining actively involved in service delivery. This is why I continue to work within the community, supporting both clients and carers, to ensure the care we provide meets the highest standards and that everyone involved feels supported and valued.

When I first entered the care sector, I recognised the importance of understanding not only compassionate care but also the practical and operational aspects of delivering it effectively. To strengthen my knowledge and skills, I enrolled in and successfully completed a Level 5 qualification in Health & Social Care within one year, which has helped shape my professional approach and leadership within the sector.

Victoria Sheppard
Victoria SheppardJob Title:Registered ManagerJoined: 2021

Before entering the care sector, I worked as a wedding organiser and progressed into a Co?ordinator role. This experience gave me a strong foundation in organisation, time management, and attention to detail—skills that are essential in ensuring client calls are consistently met and delivered at the agreed times.

I am now the Registered Manager, and I take pride in leading a service that is safe, reliable, and truly person-centred. I remain actively involved in the community and continue to provide care, as I value maintaining direct contact with our clients and gaining first-hand insight into how they are progressing. This helps me monitor the quality of care being delivered, support my staff effectively, and ensure our service continues to meet individual needs and high standards.

I am currently working towards my Level 5 qualification in Health & Social Care and have successfully completed my Train the Trainer qualification across all core topics required within the care setting. I am always striving to deliver the best possible outcomes for our clients and continuously look for ways to improve the service, strengthen staff development, and ensure every client receives the highest standard of care and support.

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