





A Star Care Services – Compassionate, Reliable, and Personalised Care
A Star Care Services are committed to delivering exceptional, person-centred care tailored to the unique needs of each individual. A Star Care Services pride themselves on being punctual, professional, and, above all, compassionate, ensuring clients receive the highest standard of care in the comfort of their own homes.
Care services offered
A Star Care Services provide a wide range of care services, including:
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Care Provided by A Star Care Services
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £27.85
- Weekly Live-in Care Fees: from £1,300
Calls start from 30 minutes
Contact A Star Care Services to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- A Star Care Services Ltd
- Private Owned
Person in charge
- Victoria Sheppard (Registered Manager)
A Star Care Services Reviews (81)
A Star Care Services has a Review Score of 10 (10.000) out of 10, based on 22 reviews in the last 2 years.
Over all time A Star Care Services has 81 reviews.
The carer is always polite, cheerful and efficient.
The carers are very understanding and always ready to listen to you. They help me in various aspects of my life. I was very hesitant initially but my mind was soon changed and I was pleasantly surprised with all the wonderful care I received I could not have asked for a better care provider.
Our first experience was dealing with one particular member of staff, who came out to put my mother-in-law at ease and to explain the options open to her.
We started with just evening care, but quickly needed to add in additional help in the mornings and also during the day.
A Star Care couldn’t have been more accommodating - nothing was too much trouble for them.
It’s easily said, but I mean this genuinely - if you’re looking for reliable and friendly care, I can’t recommend this company highly enough.
I have found the service excellent in all respects. The staff are polite, respectful and very efficient and caring. The office is very good at accommodating changes when necessary.
Very good and nice people who turn up on time.
The staff that look after my mom are amazing. They are attentive and very thorough! They go the extra mile to help, and we couldn’t be without their help. The service is outstanding, and they work around our commitments to suit.
Very happy with the girls that come to see my mum. They are polite and do extra work that is needed. At times, when they are late, they give my mum a call to let her know - with her anxiety, this helps her.
The care service my grandad receives is the best he could wish for, the care staff are loving and very professional.
Very happy with the service and would definitely recommend.
We have been with A Star Care for four months and honestly, we can not fault them. They have been looking after our uncle and always inform us of how he is, will contact nurses if required and contact GP if they have any concerns.
She is happy knowing that the girls are coming in each day to help with all daily tasks she needs. Management is always happy to also add in any extra calls we have needed, even at short notice.
The carer that visits my mom has been brilliant. She always has her best interests at heart and will call me with any concerns, making sure I’m kept fully up to date with how she’s been. Thank you for giving me the peace of mind.
I think A Star are great and everything feels much better than the last company that I had. Everything here is very organised and straightforward everyone is very lovely and helpful and nothing is too much trouble. The girls always go the extra mile even if they don’t need to. I could go on and on but just want to say thank you for supporting me in everything! I don’t know what I’d do without the girls that care for me now.
We had struggled for a while being unhappy with our father's caregivers and made a change to A Star Care. Wish we did this sooner! Management has been super efficient, helpful and very supportive towards us as a family. The carers are fantastic with my father meeting all requirements asked for and more, they’re always cheerful and show empathy and patience as this was a big let down for my father from previous. We are extremely thankful and hope this helps other families who are looking for a great company to provide care for their loved ones. Thank you to all at A Star Care!
I am happy to have chosen A Star care to look after my mum. I live in London and I started to struggle to look after my mum whilst working, choosing A Star Care has been wonderful. The carers are helpful and cheerful. Thanks team.
Thank you to the team at A Star for providing excellent support to my mother, the ongoing assistance and genuine care from the carers really helps my mother throughout the day. They are super friendly and it is so easy to communicate with the team.
Can not fault this company. We started with A Star Care a few months back due to my grandfather becoming less independent. All the carers have really helped him but also us and relieved so much pressure for us as a family knowing he is well looked after daily and supported by all! Extremely helpful and friendly team from management to care staff and we as a family would highly recommend this company to anyone.
My dad had a fall and became quite withdrawn and unwell. Since using A Star Care Services he has had a new lease of life and is doing so well in all aspects thanks to the team helping him! The carers are great and go above and beyond to meet his needs, they visit twice daily and are always punctual and friendly. The management are always so helpful and understanding, through difficult times all needs have been met and I really don’t think Dad would be where he is now without A Star Care! Thank you!
The girls and management are always happy to meet our needs.
My dad is happy knowing they are coming in daily to see him.
The ladies that go into my dad's home twice a day to help him take his medication are kind, totally reliable, and very efficient. My dad is very comfortable having them come into his home, they make him cups of tea and just treat him like family. We agonised over going down the carers route but actually wish we had done it sooner. We are very happy with how things are going and feel we have our dad back.
Our dad was in a home for 6 months but wanted to come back home, we were worried about who will look after him when he gets back and will home care be enough to meet his needs. A Star Care have been wonderful and Dad is happy with all the carers that come to see him, and he looks much better at home than he did at the care home. Thanks A Star Care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (0)
There are no news items for A Star Care Services.
Awards / Recognitions (4)
- Recipient: A Star Care ServicesDate: Friday 29 May 2026
- Recipient: A Star Care ServicesDate: Friday 30 May 2025
- Recipient: A Star Care ServicesDate: Friday 31 May 2024
Meet the Team (2)
After graduating from university, I spent three years working in a corporate environment before realising it was not the right career path for me. I wanted to work in a role that was truly rewarding and made a meaningful difference to people’s lives, which led me to a career in care.
Over the past eight years, I have developed a strong understanding of the importance of delivering high-quality, person-centred care. I firmly believe that the best way to ensure high standards is by working alongside care staff and remaining actively involved in service delivery. This is why I continue to work within the community, supporting both clients and carers, to ensure the care we provide meets the highest standards and that everyone involved feels supported and valued.
When I first entered the care sector, I recognised the importance of understanding not only compassionate care but also the practical and operational aspects of delivering it effectively. To strengthen my knowledge and skills, I enrolled in and successfully completed a Level 5 qualification in Health & Social Care within one year, which has helped shape my professional approach and leadership within the sector.
Before entering the care sector, I worked as a wedding organiser and progressed into a Co?ordinator role. This experience gave me a strong foundation in organisation, time management, and attention to detail—skills that are essential in ensuring client calls are consistently met and delivered at the agreed times.
I am now the Registered Manager, and I take pride in leading a service that is safe, reliable, and truly person-centred. I remain actively involved in the community and continue to provide care, as I value maintaining direct contact with our clients and gaining first-hand insight into how they are progressing. This helps me monitor the quality of care being delivered, support my staff effectively, and ensure our service continues to meet individual needs and high standards.
I am currently working towards my Level 5 qualification in Health & Social Care and have successfully completed my Train the Trainer qualification across all core topics required within the care setting. I am always striving to deliver the best possible outcomes for our clients and continuously look for ways to improve the service, strengthen staff development, and ensure every client receives the highest standard of care and support.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact A Star Care Services to verify any information. View our terms and conditions. A Star Care Services has an Enhanced Service - more info.