Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for My Pillar Ltd

stars
stars 06 August 2019
My Pillar cared for my father for 3 weeks following his discharge from hospital. Dad had a PEG and needed his feed and meds administered 4 times a day. The carers were all really lovely, friendly and professional. Special thanks to one staff member who was wonderful with dad and so caring. The owner
was brilliant and so good to mom throughout. She made sure all dads meds were sorted when he was readmitted to Hosp following a fall and picked up his care again on discharge. She took mom to hospital the last time and made sure she was ok. Unfortunately, dad passed away very unexpectedly. I cannot thank the owner and her team enough. Would definitely recommend this agency.
Review from Margaret E (Daughter of Client/Service User)