Submit a Review for Brighter Care Agency Ltd
5 The Bridgeway, Portsmouth Road, Southampton, SO19 7PE
View Full Details of Brighter Care Agency LtdLatest Reviews for Brighter Care Agency Ltd
30 April 2025
Our elderly friend has been using the services of Brighter Care for some years now and we remain totally satisfied with the care provided. They continue to go above and beyond the norm, for example making extra visits to collect and deliver medication or to be there when the doctor or health professional visits. They are kind, friendly and very caring. We wouldn't hesitate to recommend them.
15 April 2025
Brighter Care have taken over the long term care of my elderly mother, with three visits per day. The staff have all been very professional and friendly, and gone above and beyond to help out and address my mother's care needs. Very happy with the service and a great relief to have good value reliable care.
15 April 2025
All good, sometimes times have to be changed which is slightly annoying for an elderly person. Staff consistency is the main thing, and that is provided well as the elderly don't like change or the of people looking after them.
26 March 2025
Brighter Care has been excellent throughout and my dad always looked forward to their visits and have a chat. The carers were always warm, caring and helpful and so was the management. They provided an excellent service and I would recommend them to anyone who needs support for their care. A big thank you to everyone.
10 September 2024
Hi, I have found this agency absolutely great, the carers that go to see my mum every day, are professional, warm, and caring, nothing is too much trouble for them. We as a family have got to know them all and have no complaints. May I also add the Deputy manager at the office is so kind and understanding, you have a diamond of a lady there.
10 September 2024
Brighter Care has been excellent throughout and my mother has been very complimentary about both the service provided and the carers themselves. They are highly professional and I would recommend them to anyone who needs support for their care needs.
22 April 2024
My experience was good. Very nice carers.
25 March 2024
Happy with the service provided.
13 March 2024
The service provided is as good as possible given the time available on each occasion, but more time would have been much better. The cheerful approach of the staff is much appreciated.
19 February 2024
After coming out of hospital, my mother was, at first, reluctant to accept any help from carers but gradually built up good relationships and enjoyed the visits from the kind ladies. Unfortunately, my mother’s dementia meant that some days she was not in a good place which meant that the 30-minute session with the carer was not sufficient time to get my mother up and ready. But the carers always did their best, were very patient, understanding and considerate towards her at all times and it was much appreciated when they stayed longer to help my mother. Management was always very helpful with any specific requests and took the time to listen to my mother’s needs. Overall, the carers were brilliant with my mother and I would have no hesitation in recommending the services of Bright Care Agency.
06 October 2023
It would be so helpful if one knew the timing of visits better. Cheerful staff - much appreciated.
04 October 2023
Management - an agency is at the heart of the client's needs. Ensures good rapport with client and service provider. They try to keep the client informed of changes, especially times. Service provider - thorough and willing to undertake various jobs. Always professional with a happy and lively disposition. A helpful and caring team who work to at high standard, to be recommended.
04 October 2023
I am very happy with the care I received from all the carers I have contact with. Nothing is too much trouble and they are really helpful. It is really nice to have a chat with somebody in the morning or in the evening when they ask how your day has been especially if you live alone.
09 August 2023
Absolutely excellent. Always helpful. Can't do enough.
Latest Reviews for Brighter Care Agency Ltd
30 April 2025
Our elderly friend has been using the services of Brighter Care for some years now and we remain totally satisfied with the care provided. They continue to go above and beyond the norm, for example making extra visits to collect and deliver medication or to be there when the doctor or health professional visits. They are kind, friendly and very caring. We wouldn't hesitate to recommend them.
15 April 2025
Brighter Care have taken over the long term care of my elderly mother, with three visits per day. The staff have all been very professional and friendly, and gone above and beyond to help out and address my mother's care needs. Very happy with the service and a great relief to have good value reliable care.
15 April 2025
All good, sometimes times have to be changed which is slightly annoying for an elderly person. Staff consistency is the main thing, and that is provided well as the elderly don't like change or the of people looking after them.
26 March 2025
Brighter Care has been excellent throughout and my dad always looked forward to their visits and have a chat. The carers were always warm, caring and helpful and so was the management. They provided an excellent service and I would recommend them to anyone who needs support for their care. A big thank you to everyone.
10 September 2024
Hi, I have found this agency absolutely great, the carers that go to see my mum every day, are professional, warm, and caring, nothing is too much trouble for them. We as a family have got to know them all and have no complaints. May I also add the Deputy manager at the office is so kind and understanding, you have a diamond of a lady there.
10 September 2024
Brighter Care has been excellent throughout and my mother has been very complimentary about both the service provided and the carers themselves. They are highly professional and I would recommend them to anyone who needs support for their care needs.
22 April 2024
My experience was good. Very nice carers.
25 March 2024
Happy with the service provided.
13 March 2024
The service provided is as good as possible given the time available on each occasion, but more time would have been much better. The cheerful approach of the staff is much appreciated.
19 February 2024
After coming out of hospital, my mother was, at first, reluctant to accept any help from carers but gradually built up good relationships and enjoyed the visits from the kind ladies. Unfortunately, my mother’s dementia meant that some days she was not in a good place which meant that the 30-minute session with the carer was not sufficient time to get my mother up and ready. But the carers always did their best, were very patient, understanding and considerate towards her at all times and it was much appreciated when they stayed longer to help my mother. Management was always very helpful with any specific requests and took the time to listen to my mother’s needs. Overall, the carers were brilliant with my mother and I would have no hesitation in recommending the services of Bright Care Agency.
06 October 2023
It would be so helpful if one knew the timing of visits better. Cheerful staff - much appreciated.
04 October 2023
Management - an agency is at the heart of the client's needs. Ensures good rapport with client and service provider. They try to keep the client informed of changes, especially times. Service provider - thorough and willing to undertake various jobs. Always professional with a happy and lively disposition. A helpful and caring team who work to at high standard, to be recommended.
04 October 2023
I am very happy with the care I received from all the carers I have contact with. Nothing is too much trouble and they are really helpful. It is really nice to have a chat with somebody in the morning or in the evening when they ask how your day has been especially if you live alone.
09 August 2023
Absolutely excellent. Always helpful. Can't do enough.