Brighter Care Agency Ltd

Great service with a smile and always polite. No complaints

I am looked after exceedingly well all people who see me are very friendly. Could not wish for better service.

Satisfactory but usual weekday carer excellent!

My carer is very, very considerate. She is very intelligent, very careful and mildly strict and conscientious. She is a joy to have her looking out for me.

Now in my nineties, I appreciate the respect and care provided by your staff; I look on them as family.

I am quite pleased with all the work that everybody puts in to the company. Everything runs smoothly and verybody is helpfull and answers questions you ask.

Very helpful - good with my husband - would recommend this firm to other people.

Brighter care have been amazing looking after my godmother. We live several hours away so it has not always been possible to be as present as we would like, yet brighter care have gone out of their way to support my godmother and us. They have cared for our loved one as they would their own for which we are truly grateful and gave us great peace of mind knowing she had them as support.

Our elderly friend has been using the services of Brighter Care for some years now and we remain totally satisfied with the care provided. They continue to go above and beyond the norm, for example making extra visits to collect and deliver medication or to be there when the doctor or health professional visits. They are kind, friendly and very caring. We wouldn't hesitate to recommend them.

Very happy with the service and a great relief to have good value reliable care.

All good, sometimes times have to be changed which is slightly annoying for an elderly person. Staff consistency is the main thing, and that is provided well as the elderly don't like change or the of people looking after them.

Brighter Care has been excellent throughout and my dad always looked forward to their visits and have a chat. The carers were always warm, caring and helpful and so was the management. They provided an excellent service and I would recommend them to anyone who needs support for their care. A big thank you to everyone.

Hi, I have found this agency absolutely great, the carers that go to see my mum every day, are professional, warm, and caring, nothing is too much trouble for them. We as a family have got to know them all and have no complaints. May I also add the Deputy manager at the office is so kind and understanding, you have a diamond of a lady there.

Brighter Care has been excellent throughout and my mother has been very complimentary about both the service provided and the carers themselves. They are highly professional and I would recommend them to anyone who needs support for their care needs.

My experience was good. Very nice carers.

The service provided is as good as possible given the time available on each occasion, but more time would have been much better. The cheerful approach of the staff is much appreciated.

After coming out of hospital, my mother was, at first, reluctant to accept any help from carers but gradually built up good relationships and enjoyed the visits from the kind ladies. Unfortunately, my mother’s dementia meant that some days she was not in a good place which meant that the 30-minute session with the carer was not sufficient time to get my mother up and ready. But the carers always did their best, were very patient, understanding and considerate towards her at all times and it was much appreciated when they stayed longer to help my mother. Management was always very helpful with any specific requests and took the time to listen to my mother’s needs. Overall, the carers were brilliant with my mother and I would have no hesitation in recommending the services of Bright Care Agency.

Service provider - thorough and willing to undertake various jobs. Always professional with a happy and lively disposition. A helpful and caring team who work to at high standard, to be recommended.

Absolutely excellent. Always helpful. Can't do enough.