Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Homecare Southlodge

stars
stars 08 July 2025
We are very pleased with the care support we have received for our son. The carers are friendly and polite, and are very competent and caring. The management of the service is very efficient, and we have good communication if we need to rearrange anything.
Review from A L (Mother of Client/Service User)
stars
stars 25 June 2025
So my mum was on palliative Care and I was assigned carers. The ladies that were sent to help mum were so respectful and mum was shown kindness,and treated just how you'd want a family member to be treated in this difficult heartbreaking situation I was very reluctant to have them at first but I'm so glad that I did. In my mum's final days of life, these ladies helped me emotionally physically and mentally, and I will be eternally grateful to them.
Review from Serrina R (Daughter of Client/Service User)
stars
stars 18 June 2025
The service is fine. I am always treated with respect and kindness. My carers understand my needs and give me time. There have been issues with the carer being late, however that seems to have been sorted out.
Review from P F (Client / Service User)
stars
stars 28 May 2025
Ever since we have had Southlodge looking after my wife, I wonder how we managed before. All the girls are very professional, my wife gets on well with all of them, and they have made our lives much better! It has made my life and my wife a lot easier; the girls all know how to keep her happy.
Review from R L (Husband of Client/Service User)
stars
stars 28 May 2025
I am still mobile & independent where I can. The carers have helped me practically where needed & if I am settled, I enjoy the companionship/chatting about my previous holidays. Some of the carers are definitely in the right job & it's a pleasure seeing them.
Review from B A (Client / Service User)