Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Orchid Home Care Support Ltd

stars
stars 19 December 2024
The care my father received from Orchid was exemplary, and my family and I are very grateful for the kindness and respect shown to him by the lovely carers who visited every day. End-of-life care is a difficult time, but the carers from Orchid provided much-needed support in a sensitive,
professional and caring way. A heartfelt thank you to all of the kind carers who helped to make my father's final days as comfortable as possible.
Review from L M (Daughter of Client/Service User)
stars
stars 13 February 2024
Hello, I wanted to say a big thank you and well done to my lovely carers. All the ladies are friendly and very hard-working and are willing to help with anything. Always a joy to see them. See you soon.
Review from Julie A (Client / Service User)
stars
stars 14 June 2022
Good service amazing workers and I had a great experience with the staff. I would recommend this service to anyone that needs it. I would a 100% go back, one of the best care services in Bolton everyone had good customer service .
Review from M A (Client / Service User)