Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Bi Flexi Support Ltd

stars
stars 04 July 2023
The level of care provided by the team has been excellent. Over the last 30 months, we have witnessed first-hand the highest level of support being provided to my cousin. The communication, consideration and consistency of their service has been outstanding. They have continuously gone beyond the
agreed level of care, often with a challenging environment to contend with but always with a genuine desire to ensure my cousin is safe, happy and remains independent. Strongly recommended.
Review from Stuart K (Cousin of Client/Service User)