Submit a Review for Trust Homecare Solution Cambridge Ltd
26 Broad Street, Great Cambourne, Cambridge, CB23 6HJ
View Full Details of Trust Homecare Solution Cambridge LtdLatest Reviews for Trust Homecare Solution Cambridge Ltd
28 April 2025
My father had help from Trust Homecare from October 2024 to March 2025. Over this time I met a number of carers, all of whom were really polite and endlessly patient with my difficult father. They gently tried to persuade Dad to let them help and tried many different ways over the weeks and months. Staff in head office were very helpful, dealing with multiple medication changes, and suggesting equipment and clothing that could help make life easier. They are quick to respond to emails and always professional. Unfortunately my father became increasingly resistant to care and needed to be moved to a care home with full time supervision - carers were helpful getting Dad clean and dressed and ready to set off. My only minor recommendation would be for staff to give more warning of food and medication running out, since it could take me 7 or 8 days to arrange for more to arrive. I chose to track supplies myself to avoid any stress. I would definitely recommend Trust Homecare
22 April 2025
Thank you for the excellent care, help, kindness, realisability and support given from all the the carers my elderly mum has from Trust Homecare. The carers are truly amazing! they are all so kind, caring, respectful and helpful making my mums life so much easier and more enjoyable since she had her stroke. . The office staff are always so polite and ready to help with any queries we have, and always accommodating my elderly mums needs! I honestly can not thank you all enough for making my elderly mums life so much nicer! 1st class service! We will be forever grateful to you all!
27 March 2025
Exemplary service by wonderful team of caring "considerate in every way" and professional people. Can't say (nor sing) their praises highly enough. Thank you "Trust Homecare Solutions Cambs LTD"
12 March 2025
Thc has provided care for our mother for the past 3 years since her stroke. The carers who attended to her were kind and very patient. They have become her friends/family. Later with mum's dementia Thc was able to accommodate her needs until she has become too frail to live independently. The admin team is also very supportive, always happy to help and accommodate for changes and in emergencies arranged cover to take mum to hospital. We would not have been able to keep our mother in her own home for as long as we have without the excellent and flexible care Thc provides. We are very appreciative for the excellent work of Thc and we recommend them unreservedly. Big thank you to the Thc team/family.
11 March 2025
Very good experience
11 March 2025
Excellent care from all.
05 March 2025
Dad was a client of Trust Homecare for 2 years. He moved to a care home a fortnight ago when he became more unwell and required nursing care as well assistance with personal care, dressing and medications. The carers were courteous and kind, both to my Dad and also to my Mum, always greeting both of them. They were respectful about being in somebody else's home. They would alert the office to any concerns and the office staff would contact the GP surgery or district nurse when necessary, and keep me informed. This gave me peace of mind that Dad's needs were being addressed and that he was being well looked after. The office staff were friendly, efficient and professional with all phone conversations and email messages. I am very happy to whole-heartedly recommend Trust Homecare. The wonderful team enabled Dad to stay at home with Mum for as long as possible, until his nursing needs became a priority. When he knew he would be going into the home, he said he would miss his carers!
21 January 2025
Since Spring 2024 the team are caring and very empathic. Nothing appears too much trouble. The care package has helped my mother enormously. They are always polite to me, we have an open 3 way discussion about everything and anything. Engaging my mother in normal conversation. The team are consistently supportive with all mothers daily living needs. Very grateful.
15 January 2025
Trust Homecare started to look after us when my partner was discharged home after nearly 6 weeks of hospitalisation. All staff we've encountered, including hands-on Carers and office/ admin staff have been professional, skilled and friendly, treating both of us with respect and compassion.
09 January 2025
Thank you for your care and support throughout each year. Staff very warm and considerate, always work with a kind and caring attitude, also very importantly a good sense of humour.
03 December 2024
Trust Homecare's carers have all been extremely kind and caring towards my mother. They have helped with all her personal care needs in a very professional and empathetic manner, never rushing her and engaging her in conversation whilst they do so. They have consistently ensured that she has the right medications at the right time and that she is safe. They have on occasion found that she has had a fall and in those cases taken the right action - including getting an ambulance if needed. The office staff has also been very flexible in adjusting visit times when asked and alerting me if any problems arise. A superb service.
08 October 2024
Trust Homecare Solution have looked after my mum for five years, in that time I have not been able to fault the caring and professional nature of all the staff.
03 October 2024
I get very good attention and are very polite. Do all that is needed and always on time.
25 September 2024
Carers are kind, considerate and pleasant. We have found the female staff to be most efficient but some of the male staff need supervision and instruction.
24 September 2024
I have been with the company for over a year and find the staff very helpful and caring and always ask if there is anything more that I wish for them to do. I am glad that the company review the situation with the clients so they maintain an excellent service for their clients.
09 September 2024
The carers give us confidence that Mum is safe every day and that she has taken her medication. The carers look after Mum even though she is difficult to handle.
30 August 2024
Overall very good.
30 August 2024
I find the carers kind and very professional when providing my care. The company, Trust Homecare, always address any issues I may have quickly and efficiently.
29 August 2024
This is the 5th care company that I have had but they are by far the best.
28 August 2024
My friend is very satisfied with her carers and company.
Latest Reviews for Trust Homecare Solution Cambridge Ltd
28 April 2025
My father had help from Trust Homecare from October 2024 to March 2025. Over this time I met a number of carers, all of whom were really polite and endlessly patient with my difficult father. They gently tried to persuade Dad to let them help and tried many different ways over the weeks and months. Staff in head office were very helpful, dealing with multiple medication changes, and suggesting equipment and clothing that could help make life easier. They are quick to respond to emails and always professional. Unfortunately my father became increasingly resistant to care and needed to be moved to a care home with full time supervision - carers were helpful getting Dad clean and dressed and ready to set off. My only minor recommendation would be for staff to give more warning of food and medication running out, since it could take me 7 or 8 days to arrange for more to arrive. I chose to track supplies myself to avoid any stress. I would definitely recommend Trust Homecare
22 April 2025
Thank you for the excellent care, help, kindness, realisability and support given from all the the carers my elderly mum has from Trust Homecare. The carers are truly amazing! they are all so kind, caring, respectful and helpful making my mums life so much easier and more enjoyable since she had her stroke. . The office staff are always so polite and ready to help with any queries we have, and always accommodating my elderly mums needs! I honestly can not thank you all enough for making my elderly mums life so much nicer! 1st class service! We will be forever grateful to you all!
27 March 2025
Exemplary service by wonderful team of caring "considerate in every way" and professional people. Can't say (nor sing) their praises highly enough. Thank you "Trust Homecare Solutions Cambs LTD"
12 March 2025
Thc has provided care for our mother for the past 3 years since her stroke. The carers who attended to her were kind and very patient. They have become her friends/family. Later with mum's dementia Thc was able to accommodate her needs until she has become too frail to live independently. The admin team is also very supportive, always happy to help and accommodate for changes and in emergencies arranged cover to take mum to hospital. We would not have been able to keep our mother in her own home for as long as we have without the excellent and flexible care Thc provides. We are very appreciative for the excellent work of Thc and we recommend them unreservedly. Big thank you to the Thc team/family.
11 March 2025
Very good experience
11 March 2025
Excellent care from all.
05 March 2025
Dad was a client of Trust Homecare for 2 years. He moved to a care home a fortnight ago when he became more unwell and required nursing care as well assistance with personal care, dressing and medications. The carers were courteous and kind, both to my Dad and also to my Mum, always greeting both of them. They were respectful about being in somebody else's home. They would alert the office to any concerns and the office staff would contact the GP surgery or district nurse when necessary, and keep me informed. This gave me peace of mind that Dad's needs were being addressed and that he was being well looked after. The office staff were friendly, efficient and professional with all phone conversations and email messages. I am very happy to whole-heartedly recommend Trust Homecare. The wonderful team enabled Dad to stay at home with Mum for as long as possible, until his nursing needs became a priority. When he knew he would be going into the home, he said he would miss his carers!
21 January 2025
Since Spring 2024 the team are caring and very empathic. Nothing appears too much trouble. The care package has helped my mother enormously. They are always polite to me, we have an open 3 way discussion about everything and anything. Engaging my mother in normal conversation. The team are consistently supportive with all mothers daily living needs. Very grateful.
15 January 2025
Trust Homecare started to look after us when my partner was discharged home after nearly 6 weeks of hospitalisation. All staff we've encountered, including hands-on Carers and office/ admin staff have been professional, skilled and friendly, treating both of us with respect and compassion.
09 January 2025
Thank you for your care and support throughout each year. Staff very warm and considerate, always work with a kind and caring attitude, also very importantly a good sense of humour.
03 December 2024
Trust Homecare's carers have all been extremely kind and caring towards my mother. They have helped with all her personal care needs in a very professional and empathetic manner, never rushing her and engaging her in conversation whilst they do so. They have consistently ensured that she has the right medications at the right time and that she is safe. They have on occasion found that she has had a fall and in those cases taken the right action - including getting an ambulance if needed. The office staff has also been very flexible in adjusting visit times when asked and alerting me if any problems arise. A superb service.
08 October 2024
Trust Homecare Solution have looked after my mum for five years, in that time I have not been able to fault the caring and professional nature of all the staff.
03 October 2024
I get very good attention and are very polite. Do all that is needed and always on time.
25 September 2024
Carers are kind, considerate and pleasant. We have found the female staff to be most efficient but some of the male staff need supervision and instruction.
24 September 2024
I have been with the company for over a year and find the staff very helpful and caring and always ask if there is anything more that I wish for them to do. I am glad that the company review the situation with the clients so they maintain an excellent service for their clients.
09 September 2024
The carers give us confidence that Mum is safe every day and that she has taken her medication. The carers look after Mum even though she is difficult to handle.
30 August 2024
Overall very good.
30 August 2024
I find the carers kind and very professional when providing my care. The company, Trust Homecare, always address any issues I may have quickly and efficiently.
29 August 2024
This is the 5th care company that I have had but they are by far the best.
28 August 2024
My friend is very satisfied with her carers and company.