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70 York Road, Deal, CT14 7EE
View Full Details of Safe Choice CareLatest Reviews for Safe Choice Care
14 November 2025
Always polite, helpful team. They've been very supportive & understanding in my situations. They help me in more ways than they know. If your family or your self need support I would recommend Safe Choice.
10 October 2025
Safe Choice have been helping my husband for almost two years now. The carers are all very supportive, professional and kind. Only problems arise when there are last minute changes to a carer's schedule, but this does not happen often.
09 October 2025
We have two carers for my brother who is bed bound, three times a day. The carers who have managed his daily personal care are punctual, gentle, engaging, polite and caring. We are fortunate to have your company supply his care.
09 October 2025
Safe Choice Care have been caring for my father for quite a number of years now, I receive a detailed report following each carers visit so that I am kept up to date regarding my fathers health and well being, I have always found them to be caring and attentive to my fathers needs and have been professional at all times,
09 October 2025
Provide a good level of service and can be relied on to carry out your requirements. Carers are friendly and kind. The App is very very useful and some carers, on occasions, don't realise this and don't enter enough detail - this is the exception rather than the rule.
13 May 2025
I cannot recommend safe choice enough. They always do the upmost to help, both my parents are cared for by them and the staff have always kind and considerate I have had to call them on several occasions with emergency situations and they have always been able to assist.
09 May 2025
I cannot thank Safe Choice and their carers enough. They are so patient and kind with both my husband and myself. Nothing is too much trouble. If I have had to request a change of timing the office have always been most helpful in accommodating my request. My husband much appreciates the friendliness and kindness of his carers.
04 February 2025
I am as always tremendously grateful for the care given to my mum by all the carers, particularly now they are going 3 times a day. There are just a couple of niggles which I hope can be resolved as time goes on and mum's routine becomes more familiar. 1. I have left what I hope are helpful notes on the kitchen cupboard but sometimes they are not followed e.g I asked for a slice of bread to be left out of the freezer at lunchtime to defrost for tea under clingfilm but sometimes it goes stale as it's not covered in cling. 2. Some carers still call my mum by the wrong name. 3. I have the app so I can check in what's going on but sometimes the notes don't make sense - the English and spelling are so bad. I need to know as I live in Essex. 4. One carer unfortunately forgot to give mum her medication. As I said though, I am very happy on the whole with the care given to mum. Thank you all.
04 February 2025
Mostly very friendly carers, occasionally a little hasty and careless with wasteful use of disposable items such as wet/dry wipes, puppy mats etc which over time can be quite costly. Most engage well with the service user. Office very friendly, accommodating and well organised. Invoicing clear.
04 February 2025
Mum seems very pleased with the carers that come to see her and is a lot less worried than she was about getting up and dressed in the morning. She says the staff are always friendly and she has a chat and a joke with them. The only negative I can think of is how much the timing of the visit varies. Mum does not sleep well and is not a morning person, so very early visits can leave her a bit stressed.
04 February 2025
Very caring staff who looked after my mother. She was happy with the care she received, because as well as looking after her to a high standard, they also engaged with her and she enjoyed the chats. The staff did their best and mum was well looked after.
07 October 2024
Very satisfied with the ongoing care of my father. Care is tailored to his needs and given sensitively. Safe Choice has always been easy to contact and I have been more than happy with the care given to both of my parents, putting our minds at rest.
03 October 2024
All the carers are very kind and caring to my Mother and Uncle. They have seen my Mum deteriorate dramatically over the past year, yet they remain patient and kind. Their support and care helps enormously and provides my mum with personal needs, meals and medication administration. My Uncle has become very accepting of their help too. They are very gentle and understanding with them both. Management is excellent also, always happy to help with any concerns that may arise. They are approachable, kind and understanding and always make me feel listened to. As a family, we feel lucky to have such an amazing team looking after our loved ones. It gives me peace of mind and reassurance that they are, indeed, 'safe' with Safe Choice. Thank you so much everyone.
01 October 2024
I am very happy with the love and care shown to my mother by all the carers who visit. I can't think of anything more to add. Thank you all very much.
01 October 2024
Safe Choice has looked after my mum for over 2 years now and they do an amazing job. They meet my mum's needs and the carers are all lovely, helpful and supportive towards my mum. Definitely recommend them to anyone who is looking for help.
26 September 2024
Safe Choice has been excellent for my mum - really friendly reliable carers who take the time to chat with Mum and help her with small tasks, not just prompt her to take her tablets. They quickly raise any concerns with their office and me, which means I can make sure Mum gets outside help as needed (nurse appointment etc). Any issues have been dealt with quickly and professionally. No hesitation in recommending Safe Choice.
26 September 2024
Carers are helpful and reliable. Have endless patience. Stay in contact and give updates. Management is easy to get hold of. Mum is comfortable around carers. As the years have gone by, her memories and moods have declined and they are aware of how to deal with dementia patients and show a lot of empathy.
16 July 2024
I am very happy with the service that we receive from two members of staff in particular when they are together, they are always very polite, have a laugh with the client and engage well. They both always manage to make my father smile and laugh, even when he is having a bad day, their level of care is phenomenal. They are both very professional at all times, polite and courteous, they engage with all members of the family when present and we have never had a bad experience with them. They are both an asset to have as a team, and we are very happy to have them attending as regular carers as a team for my father. Another carer who is always really well received, he is always professional and polite also, and as above engages well. I would love for you to pass my feedback on to the carers.
29 May 2024
The carers from Safe Choice are all real caring people. That's what counts to me more than anything. My wife was in the care profession for 40 years. Now it's her turn to be cared for. They certainly do.
23 May 2024
I find Safe Choice Care an excellent service with friendly people at the end of the phone in the office, we are very pleased with the standard of care given and the care taken to ensure our family member is well cared for.
Latest Reviews for Safe Choice Care
14 November 2025
Always polite, helpful team. They've been very supportive & understanding in my situations. They help me in more ways than they know. If your family or your self need support I would recommend Safe Choice.
10 October 2025
Safe Choice have been helping my husband for almost two years now. The carers are all very supportive, professional and kind. Only problems arise when there are last minute changes to a carer's schedule, but this does not happen often.
09 October 2025
We have two carers for my brother who is bed bound, three times a day. The carers who have managed his daily personal care are punctual, gentle, engaging, polite and caring. We are fortunate to have your company supply his care.
09 October 2025
Safe Choice Care have been caring for my father for quite a number of years now, I receive a detailed report following each carers visit so that I am kept up to date regarding my fathers health and well being, I have always found them to be caring and attentive to my fathers needs and have been professional at all times,
09 October 2025
Provide a good level of service and can be relied on to carry out your requirements. Carers are friendly and kind. The App is very very useful and some carers, on occasions, don't realise this and don't enter enough detail - this is the exception rather than the rule.
13 May 2025
I cannot recommend safe choice enough. They always do the upmost to help, both my parents are cared for by them and the staff have always kind and considerate I have had to call them on several occasions with emergency situations and they have always been able to assist.
09 May 2025
I cannot thank Safe Choice and their carers enough. They are so patient and kind with both my husband and myself. Nothing is too much trouble. If I have had to request a change of timing the office have always been most helpful in accommodating my request. My husband much appreciates the friendliness and kindness of his carers.
04 February 2025
I am as always tremendously grateful for the care given to my mum by all the carers, particularly now they are going 3 times a day. There are just a couple of niggles which I hope can be resolved as time goes on and mum's routine becomes more familiar. 1. I have left what I hope are helpful notes on the kitchen cupboard but sometimes they are not followed e.g I asked for a slice of bread to be left out of the freezer at lunchtime to defrost for tea under clingfilm but sometimes it goes stale as it's not covered in cling. 2. Some carers still call my mum by the wrong name. 3. I have the app so I can check in what's going on but sometimes the notes don't make sense - the English and spelling are so bad. I need to know as I live in Essex. 4. One carer unfortunately forgot to give mum her medication. As I said though, I am very happy on the whole with the care given to mum. Thank you all.
04 February 2025
Mostly very friendly carers, occasionally a little hasty and careless with wasteful use of disposable items such as wet/dry wipes, puppy mats etc which over time can be quite costly. Most engage well with the service user. Office very friendly, accommodating and well organised. Invoicing clear.
04 February 2025
Mum seems very pleased with the carers that come to see her and is a lot less worried than she was about getting up and dressed in the morning. She says the staff are always friendly and she has a chat and a joke with them. The only negative I can think of is how much the timing of the visit varies. Mum does not sleep well and is not a morning person, so very early visits can leave her a bit stressed.
04 February 2025
Very caring staff who looked after my mother. She was happy with the care she received, because as well as looking after her to a high standard, they also engaged with her and she enjoyed the chats. The staff did their best and mum was well looked after.
07 October 2024
Very satisfied with the ongoing care of my father. Care is tailored to his needs and given sensitively. Safe Choice has always been easy to contact and I have been more than happy with the care given to both of my parents, putting our minds at rest.
03 October 2024
All the carers are very kind and caring to my Mother and Uncle. They have seen my Mum deteriorate dramatically over the past year, yet they remain patient and kind. Their support and care helps enormously and provides my mum with personal needs, meals and medication administration. My Uncle has become very accepting of their help too. They are very gentle and understanding with them both. Management is excellent also, always happy to help with any concerns that may arise. They are approachable, kind and understanding and always make me feel listened to. As a family, we feel lucky to have such an amazing team looking after our loved ones. It gives me peace of mind and reassurance that they are, indeed, 'safe' with Safe Choice. Thank you so much everyone.
01 October 2024
I am very happy with the love and care shown to my mother by all the carers who visit. I can't think of anything more to add. Thank you all very much.
01 October 2024
Safe Choice has looked after my mum for over 2 years now and they do an amazing job. They meet my mum's needs and the carers are all lovely, helpful and supportive towards my mum. Definitely recommend them to anyone who is looking for help.
26 September 2024
Safe Choice has been excellent for my mum - really friendly reliable carers who take the time to chat with Mum and help her with small tasks, not just prompt her to take her tablets. They quickly raise any concerns with their office and me, which means I can make sure Mum gets outside help as needed (nurse appointment etc). Any issues have been dealt with quickly and professionally. No hesitation in recommending Safe Choice.
26 September 2024
Carers are helpful and reliable. Have endless patience. Stay in contact and give updates. Management is easy to get hold of. Mum is comfortable around carers. As the years have gone by, her memories and moods have declined and they are aware of how to deal with dementia patients and show a lot of empathy.
16 July 2024
I am very happy with the service that we receive from two members of staff in particular when they are together, they are always very polite, have a laugh with the client and engage well. They both always manage to make my father smile and laugh, even when he is having a bad day, their level of care is phenomenal. They are both very professional at all times, polite and courteous, they engage with all members of the family when present and we have never had a bad experience with them. They are both an asset to have as a team, and we are very happy to have them attending as regular carers as a team for my father. Another carer who is always really well received, he is always professional and polite also, and as above engages well. I would love for you to pass my feedback on to the carers.
29 May 2024
The carers from Safe Choice are all real caring people. That's what counts to me more than anything. My wife was in the care profession for 40 years. Now it's her turn to be cared for. They certainly do.
23 May 2024
I find Safe Choice Care an excellent service with friendly people at the end of the phone in the office, we are very pleased with the standard of care given and the care taken to ensure our family member is well cared for.