Unit C03, The Chocolate Factory, 5 Clarendon Road, London, N22 6XJ
View Full Details of Nwando CareOne staff member in particular is a fantastic carer for my brother. Dependable and caring. Will Even check on his day of sometimes! Goes shopping, there to chat and helps clean and make sure he is sorting his mail
Excellent service. The ladies are fantastic. They are always there and never any issues or problems. Mum is very well looked after.
Thank you to all the carers who have come out to visit my mother, it gives me peace of mind whilst I am at work that she is in good hands. It's also reassuring that any queries are answered quickly and professionally by your team. Thank you!
All round carers with a very good track record of caring. He understands his clients needs and ensure he applies himself by accessing all the available services for his clients using his full potential and applying himself. He is very patient and loves the job.
My mom has been a client at Nwando Care for over 3 years and her experience working with Nwando Care company has been positive , satisfying and reassuring . my mom honestly enjoy working with her main carer. She demonstrates exceptional professionalism , passion and consistency in how she conduct her duties as a mean carer . She would go beyond her duty' as a carer to make sure my mom is comfortable , happy and satisfy with the service she receives . She is very polite. , respectful , friendly and interactive with my mom throughout her 3 visits daily , 6 days a week. As the son, i am very pleased to say working with her main carer and Nwando Care has been a brilliant experience . Time keeping and information sharing has been consistent with good work ethics and practice . To conclude , Nwando care company has the potential to be a great care provider and they are doing everything they can to grow .
Carers have been absolutely wonderful. Thanks to all for making me feel comfortable and giving me great care.
Good care service.
Very reassuring and caring. They make me smile! They are my friends!
The carers that have been helping out my grandmother in Barnet have been highly useful and friendly individuals. The day-to-day care has been great. I think that there is potentially room for improvement on the management side of things, ie. took about a month before we had a contract saying what was actually expected. Such things are by the by though, when in comparison with the attention shown by the majority of the carers that I have dealt with.
My brother's lead carer has shown intelligence and conscientiousness alongside care in fulfilling my brother's needs. She has dealt with medical and domestic needs efficiently and liaises with other members of the family when appropriate.
My experience is a positive one, exceeded my expectations all the carers were polite and professional. However, their arrival is not as reliable as expected or possible compared to the previous company we used they were great.
I can rely on our carers. They are skilled, compassionate and kind. They are also able to keep my husband safe, calm and content. They are the best of his care. Thank you
I am very happy with my care, all the carers treat me with dignity. The only problem is with my son who moans about the slight things, I have no problems with my carers. Keep up the good work.
All seems to be working as it should be at present, a regular pattern of visits has been established and visiting times seem to be now more consistent. Always polite and has a smile on their face and at times when I have met always have a chat, can relate to my mother well. It would be appreciated if fair warning could be given as to when items are running how rather than being told that we have run out, general comment. Medication is given correctly.
My mum's regular carer from Nwando Care is brilliant. She's attentive and understanding of my mum's needs. She's polite and friendly and interacts with my mum who has dementia. The carer is reactive to my mum's needs and is flexible with activities. We are still trying to find a second/cover carer with the same attitude and approach as her regular carer. The office are friendly and approachable. We'd prefer the rota to be updated more than a week in advance but we understand the challenges with managing many rotas.
Overall Nwando Care has the potential to be a great care provider. It is run by good management who have a caring attitude towards the client and family. What lets them down is their staff's casualness towards good punctuality. It needs to be taken more seriously to deliver the professional service the client deserves. On the contrary, they have some staff whose delivery of calls is very good and their punctuality is excellent. It is a handful bringing the agency down with consistent lateness.
Staff at the placement are very helpful, even given my limited needs. Pleasures to chat to. My support worker has helped well outside of what is typically expected of his role! Apart from choice residents, no complaints whatsoever!
Everybody has been very helpful.
I have been very happy with the care my daughter has received. She is making tremendous progress since transitioning to Nwando Care. I hope this continues with greater achievements.
The office staff are very good, they are always extremely helpful. My carer has told me she works 7 days a week and can be tired with her help with me. She needs at least one day of rest in the week to give her the energy to cope with caring for others. I would like her to dry my hair with a hairdryer especially in the winter months rather than just using a towel. Apart from that we get on well.
One staff member in particular is a fantastic carer for my brother. Dependable and caring. Will Even check on his day of sometimes! Goes shopping, there to chat and helps clean and make sure he is sorting his mail
Excellent service. The ladies are fantastic. They are always there and never any issues or problems. Mum is very well looked after.
Thank you to all the carers who have come out to visit my mother, it gives me peace of mind whilst I am at work that she is in good hands. It's also reassuring that any queries are answered quickly and professionally by your team. Thank you!
All round carers with a very good track record of caring. He understands his clients needs and ensure he applies himself by accessing all the available services for his clients using his full potential and applying himself. He is very patient and loves the job.
My mom has been a client at Nwando Care for over 3 years and her experience working with Nwando Care company has been positive , satisfying and reassuring . my mom honestly enjoy working with her main carer. She demonstrates exceptional professionalism , passion and consistency in how she conduct her duties as a mean carer . She would go beyond her duty' as a carer to make sure my mom is comfortable , happy and satisfy with the service she receives . She is very polite. , respectful , friendly and interactive with my mom throughout her 3 visits daily , 6 days a week. As the son, i am very pleased to say working with her main carer and Nwando Care has been a brilliant experience . Time keeping and information sharing has been consistent with good work ethics and practice . To conclude , Nwando care company has the potential to be a great care provider and they are doing everything they can to grow .
Carers have been absolutely wonderful. Thanks to all for making me feel comfortable and giving me great care.
Good care service.
Very reassuring and caring. They make me smile! They are my friends!
The carers that have been helping out my grandmother in Barnet have been highly useful and friendly individuals. The day-to-day care has been great. I think that there is potentially room for improvement on the management side of things, ie. took about a month before we had a contract saying what was actually expected. Such things are by the by though, when in comparison with the attention shown by the majority of the carers that I have dealt with.
My brother's lead carer has shown intelligence and conscientiousness alongside care in fulfilling my brother's needs. She has dealt with medical and domestic needs efficiently and liaises with other members of the family when appropriate.
My experience is a positive one, exceeded my expectations all the carers were polite and professional. However, their arrival is not as reliable as expected or possible compared to the previous company we used they were great.
I can rely on our carers. They are skilled, compassionate and kind. They are also able to keep my husband safe, calm and content. They are the best of his care. Thank you
I am very happy with my care, all the carers treat me with dignity. The only problem is with my son who moans about the slight things, I have no problems with my carers. Keep up the good work.
All seems to be working as it should be at present, a regular pattern of visits has been established and visiting times seem to be now more consistent. Always polite and has a smile on their face and at times when I have met always have a chat, can relate to my mother well. It would be appreciated if fair warning could be given as to when items are running how rather than being told that we have run out, general comment. Medication is given correctly.
My mum's regular carer from Nwando Care is brilliant. She's attentive and understanding of my mum's needs. She's polite and friendly and interacts with my mum who has dementia. The carer is reactive to my mum's needs and is flexible with activities. We are still trying to find a second/cover carer with the same attitude and approach as her regular carer. The office are friendly and approachable. We'd prefer the rota to be updated more than a week in advance but we understand the challenges with managing many rotas.
Overall Nwando Care has the potential to be a great care provider. It is run by good management who have a caring attitude towards the client and family. What lets them down is their staff's casualness towards good punctuality. It needs to be taken more seriously to deliver the professional service the client deserves. On the contrary, they have some staff whose delivery of calls is very good and their punctuality is excellent. It is a handful bringing the agency down with consistent lateness.
Staff at the placement are very helpful, even given my limited needs. Pleasures to chat to. My support worker has helped well outside of what is typically expected of his role! Apart from choice residents, no complaints whatsoever!
Everybody has been very helpful.
I have been very happy with the care my daughter has received. She is making tremendous progress since transitioning to Nwando Care. I hope this continues with greater achievements.
The office staff are very good, they are always extremely helpful. My carer has told me she works 7 days a week and can be tired with her help with me. She needs at least one day of rest in the week to give her the energy to cope with caring for others. I would like her to dry my hair with a hairdryer especially in the winter months rather than just using a towel. Apart from that we get on well.