Submit a Review for Steady Care Services Ltd
5 Blenheim Court, Brook Way, Leatherhead, KT22 7NA
View Full Details of Steady Care Services LtdLatest Reviews for Steady Care Services Ltd
30 June 2025
My mother received care and support from Steady Care Services ever since she fractured her hip and lost her mobility. She received invaluable care from them for a period of 18 months until her recent death. During this time she was never once let down by the service they provided. They never missed a visit and if they were running late they always contacted her and myself to let us know. When she became completely bedbound they looked after her every need with a smile on their face and often went the extra mile if they thought it necessary. Nothing was ever too much trouble for them. They made my mother as comfortable and as happy as she could be and she valued them as her friends. Whenever I visited they were interested in hearing about our family and we shared some stories! I cannot rate them highly enough and am so grateful for their services - without them my mother would not have been able to stay in her own home, which she loved.
30 June 2025
I am very happy with the care given to my disabled mother over the last few years. Wherever possible mum has the same carers visit. She has difficulty communicating so it is important that they are aware of her needs and I feel confident that she is being well cared for with compassion and understanding. The office is in regular contact with me and will also contact the GP or district nurse when necessary. On occasions when mum has pressed her personal alarm and a family member has been unable to attend then Steady Care have stepped up and gone round promptly to check on her. Overall I am very pleased and would recommend.
16 June 2025
Overall Steady Care have provided a consistent and caring level of Service giving me peace of mind whilst I am not at home. We have been using them for many years now and consider the Company good value for money and reliable.
04 June 2025
Overall very happy with carers, sometimes lack of communication between them. However mum seems happy sometimes having a little moan about them but not always understanding they are there to help. She gets very confused with their names.
10 April 2025
My son has used Steady Care services for 4 years and he has been extremely pleased with all of the staff that have cared for him. The staff are all friendly professional listen to his requests and most of all chat to him on many subjects. Over the years his condition has deteriorated and they have been able to help and support him with all his needs. They have also helped with live in carers when his parents take a holiday break. I am the person who communicates with the office staff and I have always found all staff helpful and understanding. well done to everyone.
03 April 2025
I was so pleased with the care that my brother received from your company during his final weeks. My brother had both male and female staff who looked after him and I felt that they all gave him respect. I had complete trust in them, and I knew that he would be well cared for if I wasn't there.
07 March 2025
Steady Care Services provided by the local adult social care. Good communication between clients and provider. Friendly, caring carers.
10 February 2025
Steady Care Services are an outstanding agency. They are caring, considerate, gentle and understanding. They are friendly and spend time making the client feel at ease and always willing to go that extra mile. They are very professional in all that they do. The Management team are excellent always there to help if needed. Response to queries emails is first class and are always on the end of the phone if needed. Thank you Steady Care Services.
12 December 2024
I have had excellent service from all carers since the service started for me.
04 December 2024
Overall, I am very satisfied with the care I receive from Steady Care. My main carers are excellent and I am handled with extreme care and treated with respect at all times. On occasions when the main carers are not available, other carers have not been quite as thorough. On infrequent occasions, carers have been more than half an hour late, and I would appreciate a call to advise me of the situation.
12 November 2024
Very happy with Steady Care Services in all. The carers are always cheerful and polite. They are caring and do a fabulous job which we know involves many aspects and long hours. Thank you.
28 October 2024
Honestly can't thank Steady Care Services enough for all their help and support with our mother who usually doesn't accept outside help well but these lovely carers are so kind and chat with her and always do their best for her. Thank you, you're absolute Angels for us.
21 October 2024
I find the carers very caring to my wife. And could not wish for any better.
18 October 2024
Overall I find the care very good. Times can sometimes be a bit uncertain but mostly alright. Also sometimes I have three different carers on three days running. I prefer if I get the same carer on consecutive days.
26 September 2024
My mum's care team has been amazing - kind, compassionate, trustworthy, and helpful. Knowing that they are there has made all the difference. In particular, the carer has been a star. In addition, the office team has checked in regularly to ensure that the care package remains appropriate and that everything is on track.
18 September 2024
I cannot give an honest opinion as I have only recently been aware of my brother's situation. I understand the carers have done their best even when my brother is less than cooperative. I am sure they make every effort to serve him as best they can and to try to ensure his safety and comfort. I am grateful to the management for keeping me informed.
10 July 2024
The quality of care provided was very poor, the carer was very rude and unhelpful, refusing to listen to the patient and to help them with toileting or anything other than heating up a microwave meal. The carer was very dismissive of the patient, talking over them, and ignoring any feedback from them. The patient was left to feel very upset because of this rude behaviour and the carer blamed the patient for being "difficult".
18 June 2024
Our carers provided the best personalised care possible. I was not sure what to expect when the care package was first put in place, but they exceeded my expectations. Our carer team showed mum courtesy, respect and true friendship. We will always be eternally grateful.
18 June 2024
I found the team at Steady Care to be kind and thoughtful of the needs of my elderly mother. Not living close by, I felt reassured that she was receiving the best care which put my mind at rest. The communication between Steady Care and myself was excellent, and nothing was too much trouble. I would not hesitate to recommend Steady Care Services.
28 March 2024
We have been using Steady Care for a couple of years now for my dad's nursing care as he has dementia and issues with his mobility. He has double-handed care 4x daily and is always treated with dignity, respect, care and good humour. The carers also now order and administer his medication as well as consistently feeding him breakfast, lunch and shakes. They will also contact the district nurses or doctors surgery if they have any concerns. The admin team are fantastic at keeping me in the loop with what is going on and are very good at communicating regards any additional requests. I am extremely grateful for this and would have no hesitation in recommending this agency.
Latest Reviews for Steady Care Services Ltd
30 June 2025
My mother received care and support from Steady Care Services ever since she fractured her hip and lost her mobility. She received invaluable care from them for a period of 18 months until her recent death. During this time she was never once let down by the service they provided. They never missed a visit and if they were running late they always contacted her and myself to let us know. When she became completely bedbound they looked after her every need with a smile on their face and often went the extra mile if they thought it necessary. Nothing was ever too much trouble for them. They made my mother as comfortable and as happy as she could be and she valued them as her friends. Whenever I visited they were interested in hearing about our family and we shared some stories! I cannot rate them highly enough and am so grateful for their services - without them my mother would not have been able to stay in her own home, which she loved.
30 June 2025
I am very happy with the care given to my disabled mother over the last few years. Wherever possible mum has the same carers visit. She has difficulty communicating so it is important that they are aware of her needs and I feel confident that she is being well cared for with compassion and understanding. The office is in regular contact with me and will also contact the GP or district nurse when necessary. On occasions when mum has pressed her personal alarm and a family member has been unable to attend then Steady Care have stepped up and gone round promptly to check on her. Overall I am very pleased and would recommend.
16 June 2025
Overall Steady Care have provided a consistent and caring level of Service giving me peace of mind whilst I am not at home. We have been using them for many years now and consider the Company good value for money and reliable.
04 June 2025
Overall very happy with carers, sometimes lack of communication between them. However mum seems happy sometimes having a little moan about them but not always understanding they are there to help. She gets very confused with their names.
10 April 2025
My son has used Steady Care services for 4 years and he has been extremely pleased with all of the staff that have cared for him. The staff are all friendly professional listen to his requests and most of all chat to him on many subjects. Over the years his condition has deteriorated and they have been able to help and support him with all his needs. They have also helped with live in carers when his parents take a holiday break. I am the person who communicates with the office staff and I have always found all staff helpful and understanding. well done to everyone.
03 April 2025
I was so pleased with the care that my brother received from your company during his final weeks. My brother had both male and female staff who looked after him and I felt that they all gave him respect. I had complete trust in them, and I knew that he would be well cared for if I wasn't there.
07 March 2025
Steady Care Services provided by the local adult social care. Good communication between clients and provider. Friendly, caring carers.
10 February 2025
Steady Care Services are an outstanding agency. They are caring, considerate, gentle and understanding. They are friendly and spend time making the client feel at ease and always willing to go that extra mile. They are very professional in all that they do. The Management team are excellent always there to help if needed. Response to queries emails is first class and are always on the end of the phone if needed. Thank you Steady Care Services.
12 December 2024
I have had excellent service from all carers since the service started for me.
04 December 2024
Overall, I am very satisfied with the care I receive from Steady Care. My main carers are excellent and I am handled with extreme care and treated with respect at all times. On occasions when the main carers are not available, other carers have not been quite as thorough. On infrequent occasions, carers have been more than half an hour late, and I would appreciate a call to advise me of the situation.
12 November 2024
Very happy with Steady Care Services in all. The carers are always cheerful and polite. They are caring and do a fabulous job which we know involves many aspects and long hours. Thank you.
28 October 2024
Honestly can't thank Steady Care Services enough for all their help and support with our mother who usually doesn't accept outside help well but these lovely carers are so kind and chat with her and always do their best for her. Thank you, you're absolute Angels for us.
21 October 2024
I find the carers very caring to my wife. And could not wish for any better.
18 October 2024
Overall I find the care very good. Times can sometimes be a bit uncertain but mostly alright. Also sometimes I have three different carers on three days running. I prefer if I get the same carer on consecutive days.
26 September 2024
My mum's care team has been amazing - kind, compassionate, trustworthy, and helpful. Knowing that they are there has made all the difference. In particular, the carer has been a star. In addition, the office team has checked in regularly to ensure that the care package remains appropriate and that everything is on track.
18 September 2024
I cannot give an honest opinion as I have only recently been aware of my brother's situation. I understand the carers have done their best even when my brother is less than cooperative. I am sure they make every effort to serve him as best they can and to try to ensure his safety and comfort. I am grateful to the management for keeping me informed.
10 July 2024
The quality of care provided was very poor, the carer was very rude and unhelpful, refusing to listen to the patient and to help them with toileting or anything other than heating up a microwave meal. The carer was very dismissive of the patient, talking over them, and ignoring any feedback from them. The patient was left to feel very upset because of this rude behaviour and the carer blamed the patient for being "difficult".
18 June 2024
Our carers provided the best personalised care possible. I was not sure what to expect when the care package was first put in place, but they exceeded my expectations. Our carer team showed mum courtesy, respect and true friendship. We will always be eternally grateful.
18 June 2024
I found the team at Steady Care to be kind and thoughtful of the needs of my elderly mother. Not living close by, I felt reassured that she was receiving the best care which put my mind at rest. The communication between Steady Care and myself was excellent, and nothing was too much trouble. I would not hesitate to recommend Steady Care Services.
28 March 2024
We have been using Steady Care for a couple of years now for my dad's nursing care as he has dementia and issues with his mobility. He has double-handed care 4x daily and is always treated with dignity, respect, care and good humour. The carers also now order and administer his medication as well as consistently feeding him breakfast, lunch and shakes. They will also contact the district nurses or doctors surgery if they have any concerns. The admin team are fantastic at keeping me in the loop with what is going on and are very good at communicating regards any additional requests. I am extremely grateful for this and would have no hesitation in recommending this agency.