Submit a Review for SNE Care Services Middlesbrough
Unit 10 Stephenson court, Skippers lane industrial estate, Middlesbrough, TS6 6UT
View Full Details of SNE Care Services MiddlesbroughLatest Reviews for SNE Care Services Middlesbrough
01 May 2025
I couldn't have continued caring for my parents at home without the help of the carers. Their wish was to remain at home & with the dedication & kindness of the team my Dad was able to pass at home last year in the room he was born in 93 years ago & my mother continues to be cared for at home, as is her wish. Thank you to you all, you maybe don't realise how much I appreciate your support.
01 May 2025
I've been asked to review your service for my parents. The staff l've met seem to be polite and engaging towards my parents, and the care of their needs. Changing the time for the morning visit was frustrating, because it's as though it wasn't taken serious enough. It was only when the NHS lady phoned about my mam's care package it ended up getting changed. Overall the service seems good, and my parents seem chilled to have the carers around.
01 May 2025
Our experience with SNE has been brilliant. The service and the staff are superb. They go that extra mile to help and support in the best way they can. Overall a fantastic organisation who take care of people's needs. We are very grateful and appreciate everything that they do. Thank you.
01 May 2025
I've been having carers for almost 4 years now and the care provided is above and beyond. Very friendly and kind. Treats you with respect and dignity. It's like having a friend pop in to make sure you're OK. I feel safe and my children also feel safe and like all the carers too.
01 May 2025
SNE are a wonderful, caring company. Mum is enjoying having all the friendly, happy staff take care of her and supporting her daily. As a family we could not be happier that SNE have stepped in the provide valuable support to keep mum in her home. I wouldn't hesitate to recommend this company to anyone who is looking into the best care for a loved one. Thank you so much.
01 May 2025
We have received top quality care standards are excellent I would highly recommend the care package. Staff are friendly and very helpful. I feel my mother is getting the best possible care available future is looking bright.
01 May 2025
I am happy with the service. All carers are good. The carer was compassionate, professional, and always went above and beyond to ensure my husband's comfort and wellbeing. They showed genuine kindness and respect, making my husband feel valued and supported.
01 May 2025
Always pleasant, kind and caring with my mam. Nice to see the same faces and to be able to get to know them. Treat mam with dignity, always follow procedures and update family. Feels like they are now part of the family. Thank you.
01 May 2025
The carer is fantastic. She has built a really good bond with my son. She has learnt how he communicates, and knows his wants and needs. My son has built a bond strong enough for him to be able to trust his carer with all his care needs, even allowing her to bath him.
01 May 2025
I have been there on few occasions when carers attended my mams all appear very professional friendly and kind. My mam seems happy with everyone who has attended the property. All are very prompt and the notes are kept as true to form.
25 April 2025
Just wanted to show my appreciation for my daughter's carer she always arrives on time she's, always happy and cheerful. I feel confident leaving my daughter in her care. I'm very grateful for the last overnight care she provided, she covered this call on her own and managed it although I think it was wrong of the company to not have shared the call between two carers.
23 April 2025
My son goes to a day centre and has a one to one , he has a couple of staff from SNE, they are both friendly, helpful and efficient and most of all he has built up a lovely relationship with them, and each day he attends he looks forward to seeing them
02 April 2025
We have had quite a number of SNE Carers over almost 2 years, and all have been very respectful, polite, and treated my husband and me with dignity and warm friendship. This is in addition of course to the excellent care and attention they give my husband, the main cluent. My husband and I enjoy their company, and I feel confident that my husband is in good hands on the occasions when a Carer sits with him when I have free-time. Also, the office staff are always very helpful and friendly. I have no hesitation in recommending SNE and their staff.
04 March 2025
I would just like to recommend SNE the staff who visit my Dad are so patient and caring with him. The manager that I have spoken to has gone above and beyond to help me at a time that as many people will understand is very daunting trying to navigate a system that we are not familiar with, well done keep up the good work.
17 December 2024
Dad is very happy with his carers. They are very respectful and kind and caring and he enjoys their company. They help encourage him to eat even when he doesn't feel like eating and explain how important it is to eat more often.
15 October 2024
My experience with SNE Care has been wonderful. I have been with this company since July 2022. The management has always addressed my concerns timeously. The carers are always on time and they have treated me with dignity. The carers communicate very well and I highly recommend SNE Care Services.
15 October 2024
Lovely and friendly and happy staff, also considerate and very patient towards my granddad, they are willing to help where needed, also feel that I can leave my grandad and go to work knowing he's in good hands.
15 October 2024
SNE Care is a very caring company, all the carers are superb and they above and beyond to ensure I have the best care.
01 October 2024
Our contact begins with office staff who are always friendly and do all they can to accommodate any changes to our call times that we require, we are contacted often both by phone and in person to check everything is well. Carers are polite and normally on time. They care for my husband with respect and diligence and often make him smile and laugh. They always take time to speak to me about my husband, if they notice anything but they also speak to me as a person which is brilliant. Over the last 15 years, we have used other care companies but we can honestly say that since we started to use SNE approximately 9 months ago we have had no problems and that they are definitely the best we have used.
23 September 2024
I can only select one month to review so I have selected August. Your staff are required to go into a work placement 2 days a week with my disabled son and be his carer for the day helping in all tasks and personal care. Reports back are good and my son is happy to go in with your staff. Outside of August, I have had two all-day cancellations and although if you do not have the appropriately trained staff then that is the most sensible option, it does however highlight that you need more staff trained in supporting my son which I was told by the office that you would do.
Latest Reviews for SNE Care Services Middlesbrough
01 May 2025
I couldn't have continued caring for my parents at home without the help of the carers. Their wish was to remain at home & with the dedication & kindness of the team my Dad was able to pass at home last year in the room he was born in 93 years ago & my mother continues to be cared for at home, as is her wish. Thank you to you all, you maybe don't realise how much I appreciate your support.
01 May 2025
I've been asked to review your service for my parents. The staff l've met seem to be polite and engaging towards my parents, and the care of their needs. Changing the time for the morning visit was frustrating, because it's as though it wasn't taken serious enough. It was only when the NHS lady phoned about my mam's care package it ended up getting changed. Overall the service seems good, and my parents seem chilled to have the carers around.
01 May 2025
Our experience with SNE has been brilliant. The service and the staff are superb. They go that extra mile to help and support in the best way they can. Overall a fantastic organisation who take care of people's needs. We are very grateful and appreciate everything that they do. Thank you.
01 May 2025
I've been having carers for almost 4 years now and the care provided is above and beyond. Very friendly and kind. Treats you with respect and dignity. It's like having a friend pop in to make sure you're OK. I feel safe and my children also feel safe and like all the carers too.
01 May 2025
SNE are a wonderful, caring company. Mum is enjoying having all the friendly, happy staff take care of her and supporting her daily. As a family we could not be happier that SNE have stepped in the provide valuable support to keep mum in her home. I wouldn't hesitate to recommend this company to anyone who is looking into the best care for a loved one. Thank you so much.
01 May 2025
We have received top quality care standards are excellent I would highly recommend the care package. Staff are friendly and very helpful. I feel my mother is getting the best possible care available future is looking bright.
01 May 2025
I am happy with the service. All carers are good. The carer was compassionate, professional, and always went above and beyond to ensure my husband's comfort and wellbeing. They showed genuine kindness and respect, making my husband feel valued and supported.
01 May 2025
Always pleasant, kind and caring with my mam. Nice to see the same faces and to be able to get to know them. Treat mam with dignity, always follow procedures and update family. Feels like they are now part of the family. Thank you.
01 May 2025
The carer is fantastic. She has built a really good bond with my son. She has learnt how he communicates, and knows his wants and needs. My son has built a bond strong enough for him to be able to trust his carer with all his care needs, even allowing her to bath him.
01 May 2025
I have been there on few occasions when carers attended my mams all appear very professional friendly and kind. My mam seems happy with everyone who has attended the property. All are very prompt and the notes are kept as true to form.
25 April 2025
Just wanted to show my appreciation for my daughter's carer she always arrives on time she's, always happy and cheerful. I feel confident leaving my daughter in her care. I'm very grateful for the last overnight care she provided, she covered this call on her own and managed it although I think it was wrong of the company to not have shared the call between two carers.
23 April 2025
My son goes to a day centre and has a one to one , he has a couple of staff from SNE, they are both friendly, helpful and efficient and most of all he has built up a lovely relationship with them, and each day he attends he looks forward to seeing them
02 April 2025
We have had quite a number of SNE Carers over almost 2 years, and all have been very respectful, polite, and treated my husband and me with dignity and warm friendship. This is in addition of course to the excellent care and attention they give my husband, the main cluent. My husband and I enjoy their company, and I feel confident that my husband is in good hands on the occasions when a Carer sits with him when I have free-time. Also, the office staff are always very helpful and friendly. I have no hesitation in recommending SNE and their staff.
04 March 2025
I would just like to recommend SNE the staff who visit my Dad are so patient and caring with him. The manager that I have spoken to has gone above and beyond to help me at a time that as many people will understand is very daunting trying to navigate a system that we are not familiar with, well done keep up the good work.
17 December 2024
Dad is very happy with his carers. They are very respectful and kind and caring and he enjoys their company. They help encourage him to eat even when he doesn't feel like eating and explain how important it is to eat more often.
15 October 2024
My experience with SNE Care has been wonderful. I have been with this company since July 2022. The management has always addressed my concerns timeously. The carers are always on time and they have treated me with dignity. The carers communicate very well and I highly recommend SNE Care Services.
15 October 2024
Lovely and friendly and happy staff, also considerate and very patient towards my granddad, they are willing to help where needed, also feel that I can leave my grandad and go to work knowing he's in good hands.
15 October 2024
SNE Care is a very caring company, all the carers are superb and they above and beyond to ensure I have the best care.
01 October 2024
Our contact begins with office staff who are always friendly and do all they can to accommodate any changes to our call times that we require, we are contacted often both by phone and in person to check everything is well. Carers are polite and normally on time. They care for my husband with respect and diligence and often make him smile and laugh. They always take time to speak to me about my husband, if they notice anything but they also speak to me as a person which is brilliant. Over the last 15 years, we have used other care companies but we can honestly say that since we started to use SNE approximately 9 months ago we have had no problems and that they are definitely the best we have used.
23 September 2024
I can only select one month to review so I have selected August. Your staff are required to go into a work placement 2 days a week with my disabled son and be his carer for the day helping in all tasks and personal care. Reports back are good and my son is happy to go in with your staff. Outside of August, I have had two all-day cancellations and although if you do not have the appropriately trained staff then that is the most sensible option, it does however highlight that you need more staff trained in supporting my son which I was told by the office that you would do.