Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Guardian Homecare (Ormskirk)

stars
stars 18 September 2025
When my husband was discharged from hospital in June 2025 I was advised by the hospital doctor that he needed to go into an emi/ nursing home. I knew that that wasn't appropriate for my husband and brought him home with carers in place. I'm so extremely happy and so relieved that I went with my
instincts. Guardian Home Care (Ormskirk) have excelled in every aspect of my husbands care they should be applauded. They are always on time and so attentive in a lovely way to my husband. If I could give them 500% I would. Thank you Guardian Home Care (Ormskirk) you are very much appreciated by all of our family.
Review from P H (Wife of Client/Service User)
stars
stars 03 August 2021
My 92-year-old mum came home from the hospital and had home care provided by Guardian Homecare (Ormskirk). The carers who have been coming in have been excellent. One arranged for Mum to get medication quickly when she needed it and another went out of her way to go to my mum's surgery to leave a
message for her GP when Mum wasn't feeling well. We have been very happy with their friendly, professional service and, as we live a long way away, it gives us great comfort to know mum is being well cared for. Thank you, Guardian!
Review from Kate B (Daughter of Client/Service User)