Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Hope Care Support Stevenage

stars
stars 05 December 2023
I am very happy with the care provided to my daughter. The office staff are very efficient and professional. The carers are very attentive and understanding. They have made a big difference to my daughter's enjoyment of life. I initially hired them for a few days when I went away on a business
trip. My daughter enjoyed their visits so much that I asked them to call twice a week. She looks forward to their visits and enjoys their attention and care. I recommend Hope Care to anyone who has family members who need companionship.
Review from Clair H (Mother of Client/Service User)
stars
stars 11 July 2023
I am very happy with the care and attention given to my mother. The carers are very understanding to my mother's needs and I am impressed with the communication given to me, in my opinion, they go above and beyond.
Review from P G (Son of Client/Service User)
stars
stars 06 July 2023
We hired a live in carer for 3 weeks after my Mum was discharged from hospital. The team were very thorough, flexible and caring - we could not have asked for better. We have hired them since when I had to go away for a few days and they remembered everything and their standards were just as high.
Review from L C (Client / Service User)