Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Optimum Care

stars
stars 20 October 2021
I just wanted to thank you for your incredible patience and tenderness with my husband over the past few months. My husband was such a smart and confident person, and we both know he didn't always keep his opinions to himself. You handled his "advice" with such kindness, and I know he loved you very
much and deeply appreciated the care you gave him. You made it possible for him to stay in his home until the end of his life, and that was no small thing. I'm missing my husband terribly right now, but knowing you were there helping him at the end brings me great comfort. I'm truly thankful for what you did for our family.
Review from Otilia O (Wife of Client/Service User)
stars
stars 06 October 2021
To Manager and Staff of Optimum Care. Dear all. A note from our family to express our thanks for the care you gave to my father, particularly in the last year of his life. He could not have had a more helpful and happy environment, and I know that he appreciated the kindness and the skills of the
staff. You are wonderfully kind and caring people and we appreciate that you give 110% to your residents.
Review from Ana Maria O (Daughter of Client/Service User)