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Corinium House, Barnwood Point, Corinium Avenue, Gloucester, GL4 3HX
View Full Details of Home Instead Gloucester and The Forest of DeanLatest Reviews for Home Instead Gloucester and The Forest of Dean
22 August 2025
A little apprehension initially quickly dispelled. Can only be complimentary about the service we have received.
22 July 2025
Home Instead Gloucester provided care services for my mother for six months. The standard of care and the supporting administrative services were excellent. The careers provided the care service we wanted but also took time to chat to Mum, which was very important in terms of her general wellbeing. Would certainly recommend Home Instead.
17 July 2025
Not all carers are as equally confident or competent, but overall level of care is satisfactory.
10 July 2025
Exactly what you would hope for. Everyone has been thoughtful, kind and very professional. The manager who came for the initial visit spent time getting to know my dad before appointing his carer. She was absolutely spot-on, my dad thinks she is brilliant. We have just had a review with both the carer and another manager, and we had them both in tears as we described what a difference they had made to my dad's life since leaving hospital as he had been really struggling. They actually do care. We are both so grateful.
07 July 2025
Home Instead carers looked after my father in his own home for 9 months while my mother was still alive, and then with more comprehensive care more recently until he had to go into a care home on a permanent basis. The team of carers looking after him have been absolutely wonderful, really working with my family to support my father in any way they could both physically and emotionally, during his changing health conditions. The managers/ admin staff communicated very well and were very flexible as my father's needs changed.
28 May 2025
Professional, compassionate and accommodating. My mother was able to continue living in her own home for a year longer than anticipated, before moving into care, thanks to the support and companionship provided by the small team of carers specifically allocated to her. I was particularly grateful to them for continuously appraising me of all her care and health needs and for coming to her rescue out of hours on more than one occasion in the event of minor "emergencies".
28 April 2025
The care manager came out twice to discuss provision of support for my father in law, once when we were there and again when he asked her to go back for further discussion. She was patient and kind, explaining what could be provided and all with care and also a sense of humour.
14 June 2024
What an incredible team of people you are and we are so thankful that you came into our lives when we needed you the most. We will forever sing your praises to those who now need you and what you can do to help those who need you now.
07 May 2024
We have had a very good experience with Home Instead in dealing with the carers who came to help my uncle. From the start, they were warm, friendly and caring. My uncle felt comfortable with them and we were very happy with the help they gave him.
11 April 2024
All carers bring friendly, professional and outstanding service, always with a smile and really bond with the client. They arrive when scheduled and make sure that all medication is taken and daily food is prepared.
14 March 2024
The whole team were excellent from the admin staff right through to the carers. Response times were good, I felt that they worked hard to get to know Mum as a person, and they were proactive in all areas. I would thoroughly recommend them.
18 January 2024
Mum and her partner were very well looked after daily whilst he was still alive, coping with mum's reluctance to have them in the house with tact and compassion. Once mum was left alone Home Instead provided a wonderful live-in carer to look after her every need. Communication between all the carers and myself was excellent and their regular reports provided real peace of mind. They sorted various issues, including collecting missing prescriptions which should have been delivered. I would have no hesitation in recommending Home Instead to anyone considering either daily help or live-in care.
14 September 2023
My father was initially very reluctant to agree to carers supporting him in his home when our step-mum had to be admitted to hospital for end-of-life care. However, he was soon singing the praises of his wonderful carers and the family gained tremendous peace of mind knowing that he was being regularly looked on and that his care needs were being met. On several occasions, staff from Home Instead went over and above their contractual obligations (for example, staying with him for several hours before paramedics arrived after a fall). I have no hesitation in recommending the team at Home Instead.
04 August 2023
I came out of hospital and was met at my own home by one of the team, this was very comforting and thoughtful. I feel I got to know each member of my team well and they got to know my routine and the way I wished tasks to be undertaken.
27 June 2023
The carers and staff are excellent all very helpful and very caring always there to listen if any problems occur. I would definitely recommend Home Instead.
22 May 2023
All of the team at Home Instead Gloucester and The Forest of Dean are professional, caring, supportive and just make a huge difference to our lives. I am the full-time carer for my husband living with Alzheimer's disease and they enable me to keep going in that role by facilitating the breaks I need. The carers are wonderful with my husband, always making him laugh but also supporting him in his needs - Companionship and practical skills. In addition, they see and do jobs to help me in the home. The team in the office are always available and communicates well with me and each other so there's always clarity. Basically, they're brilliant, I can't recommend them highly enough!
19 May 2023
Everyone from Home Instead Gloucester and The Forest of Dean has been kind, professional and efficient. They have become friends and we are very fond of them. They take the trouble to walk with my husband and to engage him in conversation either with the newspapers or photograph albums.
02 March 2023
Thank you for your personal and highly professional service. All the carers were confident, caring and good-natured. This service provided a valuable addition to my mother's care during this time. With warm thanks.
12 September 2022
Home Instead gave me great confidence and peace of mind from the very first meeting we had. They offer a professional and flexible service and are always very helpful and supportive. Mum is always treated with kindness and respect and has a great relationship with her carers. I cannot recommend them highly enough.
15 July 2022
I can thoroughly recommend the professional service and amazing level of care provided to my father by Home Instead. From our initial contact to the day of my father’s death, the staff supported us every step of the way. All care was provided with dignity and respect, with my father's needs and wishes guiding every intervention. Nothing was too much trouble. Care was flexible and immediately stepped up to accommodate his deteriorating health. The carers were completely reliable, arrived when they said they would and attended to his every need. They quickly developed a rapport with us as a family and put us all at ease. As a healthcare professional, I work alongside lots of care agencies in another part of the country and I can confidently say that I have never experienced an agency as good as Home Instead.
Latest Reviews for Home Instead Gloucester and The Forest of Dean
22 August 2025
A little apprehension initially quickly dispelled. Can only be complimentary about the service we have received.
22 July 2025
Home Instead Gloucester provided care services for my mother for six months. The standard of care and the supporting administrative services were excellent. The careers provided the care service we wanted but also took time to chat to Mum, which was very important in terms of her general wellbeing. Would certainly recommend Home Instead.
17 July 2025
Not all carers are as equally confident or competent, but overall level of care is satisfactory.
10 July 2025
Exactly what you would hope for. Everyone has been thoughtful, kind and very professional. The manager who came for the initial visit spent time getting to know my dad before appointing his carer. She was absolutely spot-on, my dad thinks she is brilliant. We have just had a review with both the carer and another manager, and we had them both in tears as we described what a difference they had made to my dad's life since leaving hospital as he had been really struggling. They actually do care. We are both so grateful.
07 July 2025
Home Instead carers looked after my father in his own home for 9 months while my mother was still alive, and then with more comprehensive care more recently until he had to go into a care home on a permanent basis. The team of carers looking after him have been absolutely wonderful, really working with my family to support my father in any way they could both physically and emotionally, during his changing health conditions. The managers/ admin staff communicated very well and were very flexible as my father's needs changed.
28 May 2025
Professional, compassionate and accommodating. My mother was able to continue living in her own home for a year longer than anticipated, before moving into care, thanks to the support and companionship provided by the small team of carers specifically allocated to her. I was particularly grateful to them for continuously appraising me of all her care and health needs and for coming to her rescue out of hours on more than one occasion in the event of minor "emergencies".
28 April 2025
The care manager came out twice to discuss provision of support for my father in law, once when we were there and again when he asked her to go back for further discussion. She was patient and kind, explaining what could be provided and all with care and also a sense of humour.
14 June 2024
What an incredible team of people you are and we are so thankful that you came into our lives when we needed you the most. We will forever sing your praises to those who now need you and what you can do to help those who need you now.
07 May 2024
We have had a very good experience with Home Instead in dealing with the carers who came to help my uncle. From the start, they were warm, friendly and caring. My uncle felt comfortable with them and we were very happy with the help they gave him.
11 April 2024
All carers bring friendly, professional and outstanding service, always with a smile and really bond with the client. They arrive when scheduled and make sure that all medication is taken and daily food is prepared.
14 March 2024
The whole team were excellent from the admin staff right through to the carers. Response times were good, I felt that they worked hard to get to know Mum as a person, and they were proactive in all areas. I would thoroughly recommend them.
18 January 2024
Mum and her partner were very well looked after daily whilst he was still alive, coping with mum's reluctance to have them in the house with tact and compassion. Once mum was left alone Home Instead provided a wonderful live-in carer to look after her every need. Communication between all the carers and myself was excellent and their regular reports provided real peace of mind. They sorted various issues, including collecting missing prescriptions which should have been delivered. I would have no hesitation in recommending Home Instead to anyone considering either daily help or live-in care.
14 September 2023
My father was initially very reluctant to agree to carers supporting him in his home when our step-mum had to be admitted to hospital for end-of-life care. However, he was soon singing the praises of his wonderful carers and the family gained tremendous peace of mind knowing that he was being regularly looked on and that his care needs were being met. On several occasions, staff from Home Instead went over and above their contractual obligations (for example, staying with him for several hours before paramedics arrived after a fall). I have no hesitation in recommending the team at Home Instead.
04 August 2023
I came out of hospital and was met at my own home by one of the team, this was very comforting and thoughtful. I feel I got to know each member of my team well and they got to know my routine and the way I wished tasks to be undertaken.
27 June 2023
The carers and staff are excellent all very helpful and very caring always there to listen if any problems occur. I would definitely recommend Home Instead.
22 May 2023
All of the team at Home Instead Gloucester and The Forest of Dean are professional, caring, supportive and just make a huge difference to our lives. I am the full-time carer for my husband living with Alzheimer's disease and they enable me to keep going in that role by facilitating the breaks I need. The carers are wonderful with my husband, always making him laugh but also supporting him in his needs - Companionship and practical skills. In addition, they see and do jobs to help me in the home. The team in the office are always available and communicates well with me and each other so there's always clarity. Basically, they're brilliant, I can't recommend them highly enough!
19 May 2023
Everyone from Home Instead Gloucester and The Forest of Dean has been kind, professional and efficient. They have become friends and we are very fond of them. They take the trouble to walk with my husband and to engage him in conversation either with the newspapers or photograph albums.
02 March 2023
Thank you for your personal and highly professional service. All the carers were confident, caring and good-natured. This service provided a valuable addition to my mother's care during this time. With warm thanks.
12 September 2022
Home Instead gave me great confidence and peace of mind from the very first meeting we had. They offer a professional and flexible service and are always very helpful and supportive. Mum is always treated with kindness and respect and has a great relationship with her carers. I cannot recommend them highly enough.
15 July 2022
I can thoroughly recommend the professional service and amazing level of care provided to my father by Home Instead. From our initial contact to the day of my father’s death, the staff supported us every step of the way. All care was provided with dignity and respect, with my father's needs and wishes guiding every intervention. Nothing was too much trouble. Care was flexible and immediately stepped up to accommodate his deteriorating health. The carers were completely reliable, arrived when they said they would and attended to his every need. They quickly developed a rapport with us as a family and put us all at ease. As a healthcare professional, I work alongside lots of care agencies in another part of the country and I can confidently say that I have never experienced an agency as good as Home Instead.