Submit a Review for My Homecare Bristol
9 The Courtyard Unit, North Court Woodlands, Bradley Stoke, Bristol, BS32 4NQ
View full details of My Homecare BristolLatest Reviews for My Homecare Bristol
29 January 2026
My mum has been having home care for the last 6 months. Mum usually has the same carer (Ash) and they have built up a lovely relationship and mum looks forward to seeing her,on the occasions she has had alternative carers they have been just as lovely. At the beginning mum was very independent and
was not happy about having carers however she is now so happy with them she is more than happy to have them everyday when I'm on holiday instead of her usual 3 times a week.
04 November 2025
We have only had my Homecare team for a few weeks as my mums illness progressed much quicker than we thought it was going to. She is now in a nursing home.
In those few weeks my mum and I got to know each carer that came to her and we were truly impressed with everyone. They were all kind and
caring and just generally chatty and friendly to mum, which was the most important bit. They saw to her every need but also saw her as a person and made a real effort to get to know her and us as a family.
The office staff were exceptional. Without fail every time I needed to contact them to change my mums medication or just to update them on her care, they were always prompt to answer the phone or text message and did everything I asked quickly without question.
It was truly an excellent experience of exceptional health care. Thank you!
03 September 2025
My support worker always asks me what I think needs doing and where things go so I don't lose them which was a problem with previous service providers. My only complaint is that the time of support seem to change very frequently meaning its difficult to plan other things around this including
gp/hospital appointments and social activities.
19 August 2025
The team at MyHomeCare went above and beyond last week helping my father. I am ever so grateful for their support. It gives me peace of mind knowing he has care appointments. The team assist with a variety of tasks and have been very responsive to additional requests or any feedback. Thank you so
much to the whole team.
12 August 2025
We note that there is not always a good fit of carer to Mum. They do not have much conversation or any commonalities to discuss.
Some can be very task driven and when making lunch or dinner chose quickest and easiest options.
25 July 2025
We are very happy with a care being given to our mother. The only reason we have not given a perfect score is, that some carers are stronger with her than others. Mum has a tendency to say no to everything and just sit in her chair. Some carers 'persuade' her to help and keep active, which is what
we want. ...but all your carers are lovely and no complaints.
23 July 2025
I have care, domestic, and shopping calls all at best times of day for me. Good staff, especially two of them. The girls are friendly and helpful. They take pride in what they do Some days, I do feel I could do with a little longer, but it does meet my needs.
16 July 2025
Very consistent hours and always open to potentially changing them. Flexible and able to do any particular tasks that need to be done, helpful since there are many disabilities that require being accounted for.
27 June 2025
My experience has been & happy professionally one I enjoy a full life making new friends & experiences , art , exercise walks . I'm always safe & well fed My world is a happy place .the carers arrive promptly & are clean tidy. Always eager for the day ahead of them. The tasks I ask of them are
always done to a high standard, they have a command of my complex needs. It's wonderful to spend time with them , I look forward to seeing them.
18 December 2024
The company have been providing care for my wife over a period of several months. Their service has been exceptional. Not only have they been reliable and meticulous in the basic care requirements, but they have brought kindness and laughter into what has been a worrying time in our lives. I highly
commend them.
01 October 2024
The carers who have been looking after my dad have been wonderful.
My dad said they were all kind and really looked after him.
These carers are a credit.
Thank you for everything they did for Dad.
Staff at the end of the phone and via email have always been lovely, professional, friendly and
helpful.
25 September 2024
The carers always arrive on time, and stay for the full hour. They have not missed any appointments. They regularly take my dad for walks, which is good for his physical health. They regularly clean the kitchen, bathroom and hoover all his flat. They regularly help him with his lunch, often soup,
which is very helpful. They often check that he has taken his medication, which is important. My dad is happy and gets on well with them, which is very pleasing. Overall, the family are very happy with the service which is vital for my dad's well-being. Many thanks for the service!
18 July 2024
Very satisfactory overall.
05 April 2024
The young lady was very pleasant. She just wanted to make sure I was satisfied with their service, which I am. The carers are always cheerful and caring and will do any task I ask them to.
19 December 2023
All care is excellent, appreciate the care and personal touch. I want to thank the staff for making me feel really cared for. Everyone has their personal gifts, theirs is care and support. I want to thank everyone for making me feel comfortable in my own home. Personal care is especially hard to
accept but everyone is helpful and kind. Thanks to the office staff for their care and support.
19 December 2023
So far in my care journey, I have experienced amazing compassion and empathy. I have loved building relationships with my carers and feeling more independent in the community. I had been very nervous when I first started as I’m only 28 but they treat me like a normal person. We have long chats over
cups of tea and crochet when it’s raining and continue to build my confidence when out. Personal care has been made so much easier and I no longer feel embarrassed about my disability and instead feel encouraged and enabled through these relationships. I am very grateful for Myhomecare.
10 November 2023
Fantastic care provider, my dad is disabled and needs lots of support in the mornings. My Homecare provided supportive, compassionate care. Excellent timekeepers. Great communication from the management team. As a family, we have peace of mind that our dad is getting the right support and care.
Highly recommend.
09 August 2023
My husband has had excellent treatment from My Homecare Bristol. The staff are always very pleasant.
30 November 2022
A big help from two carers!
30 November 2022
I have found all the carers to be kind and careful with the client. They have maintained a respect for him at all times and treated him with concern for his well-being at all times. They are all conscious of the client's safety. As the client is very hard of hearing, I have observed the carers are
all very patient.
Latest Reviews for My Homecare Bristol
29 January 2026
My mum has been having home care for the last 6 months. Mum usually has the same carer (Ash) and they have built up a lovely relationship and mum looks forward to seeing her,on the occasions she has had alternative carers they have been just as lovely. At the beginning mum was very independent and
was not happy about having carers however she is now so happy with them she is more than happy to have them everyday when I'm on holiday instead of her usual 3 times a week.
04 November 2025
We have only had my Homecare team for a few weeks as my mums illness progressed much quicker than we thought it was going to. She is now in a nursing home.
In those few weeks my mum and I got to know each carer that came to her and we were truly impressed with everyone. They were all kind and
caring and just generally chatty and friendly to mum, which was the most important bit. They saw to her every need but also saw her as a person and made a real effort to get to know her and us as a family.
The office staff were exceptional. Without fail every time I needed to contact them to change my mums medication or just to update them on her care, they were always prompt to answer the phone or text message and did everything I asked quickly without question.
It was truly an excellent experience of exceptional health care. Thank you!
03 September 2025
My support worker always asks me what I think needs doing and where things go so I don't lose them which was a problem with previous service providers. My only complaint is that the time of support seem to change very frequently meaning its difficult to plan other things around this including
gp/hospital appointments and social activities.
19 August 2025
The team at MyHomeCare went above and beyond last week helping my father. I am ever so grateful for their support. It gives me peace of mind knowing he has care appointments. The team assist with a variety of tasks and have been very responsive to additional requests or any feedback. Thank you so
much to the whole team.
12 August 2025
We note that there is not always a good fit of carer to Mum. They do not have much conversation or any commonalities to discuss.
Some can be very task driven and when making lunch or dinner chose quickest and easiest options.
25 July 2025
We are very happy with a care being given to our mother. The only reason we have not given a perfect score is, that some carers are stronger with her than others. Mum has a tendency to say no to everything and just sit in her chair. Some carers 'persuade' her to help and keep active, which is what
we want. ...but all your carers are lovely and no complaints.
23 July 2025
I have care, domestic, and shopping calls all at best times of day for me. Good staff, especially two of them. The girls are friendly and helpful. They take pride in what they do Some days, I do feel I could do with a little longer, but it does meet my needs.
16 July 2025
Very consistent hours and always open to potentially changing them. Flexible and able to do any particular tasks that need to be done, helpful since there are many disabilities that require being accounted for.
27 June 2025
My experience has been & happy professionally one I enjoy a full life making new friends & experiences , art , exercise walks . I'm always safe & well fed My world is a happy place .the carers arrive promptly & are clean tidy. Always eager for the day ahead of them. The tasks I ask of them are
always done to a high standard, they have a command of my complex needs. It's wonderful to spend time with them , I look forward to seeing them.
18 December 2024
The company have been providing care for my wife over a period of several months. Their service has been exceptional. Not only have they been reliable and meticulous in the basic care requirements, but they have brought kindness and laughter into what has been a worrying time in our lives. I highly
commend them.
01 October 2024
The carers who have been looking after my dad have been wonderful.
My dad said they were all kind and really looked after him.
These carers are a credit.
Thank you for everything they did for Dad.
Staff at the end of the phone and via email have always been lovely, professional, friendly and
helpful.
25 September 2024
The carers always arrive on time, and stay for the full hour. They have not missed any appointments. They regularly take my dad for walks, which is good for his physical health. They regularly clean the kitchen, bathroom and hoover all his flat. They regularly help him with his lunch, often soup,
which is very helpful. They often check that he has taken his medication, which is important. My dad is happy and gets on well with them, which is very pleasing. Overall, the family are very happy with the service which is vital for my dad's well-being. Many thanks for the service!
18 July 2024
Very satisfactory overall.
05 April 2024
The young lady was very pleasant. She just wanted to make sure I was satisfied with their service, which I am. The carers are always cheerful and caring and will do any task I ask them to.
19 December 2023
All care is excellent, appreciate the care and personal touch. I want to thank the staff for making me feel really cared for. Everyone has their personal gifts, theirs is care and support. I want to thank everyone for making me feel comfortable in my own home. Personal care is especially hard to
accept but everyone is helpful and kind. Thanks to the office staff for their care and support.
19 December 2023
So far in my care journey, I have experienced amazing compassion and empathy. I have loved building relationships with my carers and feeling more independent in the community. I had been very nervous when I first started as I’m only 28 but they treat me like a normal person. We have long chats over
cups of tea and crochet when it’s raining and continue to build my confidence when out. Personal care has been made so much easier and I no longer feel embarrassed about my disability and instead feel encouraged and enabled through these relationships. I am very grateful for Myhomecare.
10 November 2023
Fantastic care provider, my dad is disabled and needs lots of support in the mornings. My Homecare provided supportive, compassionate care. Excellent timekeepers. Great communication from the management team. As a family, we have peace of mind that our dad is getting the right support and care.
Highly recommend.
09 August 2023
My husband has had excellent treatment from My Homecare Bristol. The staff are always very pleasant.
30 November 2022
A big help from two carers!
30 November 2022
I have found all the carers to be kind and careful with the client. They have maintained a respect for him at all times and treated him with concern for his well-being at all times. They are all conscious of the client's safety. As the client is very hard of hearing, I have observed the carers are
all very patient.