My Homecare Bristol provides skilled care workers to support personal care needs, domestic assistance, and wider support services within the person’s home, helping to maintain independence and quality of life. Whether it is short half-hour visits once or twice a week, or more regular support with two, three, four, or five daily visits, the team can adapt to each individual’s needs. For people requiring more complex care and support, two...
My Homecare Bristol provides skilled care workers to support personal care needs, domestic assistance, and wider support services within the person’s home, helping to maintain independence and quality of life. Whether it is short half-hour visits once or twice a week, or more regular support with two, three, four, or five daily visits, the team can adapt to each individual’s needs. For people requiring more complex care and support, two carers will work together to provide safe, compassionate, and reliable assistance.
They also offer a full live-in care service, giving people a realistic and affordable alternative to residential care. An experienced carer can live with the person either on a short-term respite basis or as a long-term arrangement, with additional support from a second live-in carer if required.
Their services cover a wide range of needs, including support for individuals with learning disabilities, mental health conditions, dementia, and other complex care requirements. They also provide care within supported living settings, ensuring that people receive the right balance of independence and professional support in a safe, comfortable environment.
All care needs are thoroughly assessed by the experienced manager, with a personalised support plan focused on helping each client live comfortably and confidently while being supported in any aspect of daily living they may find challenging.
As a nationwide provider, My Homecare has helped many vulnerable people, from adults recovering from illness or surgery, to those living with long-term conditions such as dementia, learning disabilities, or mental health challenges. Their commitment is always to deliver high-quality, compassionate care that empowers people to live as independently and fully as possible.
Care Provided by My Homecare Bristol
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Nursing / Nurse Led Care
PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Wound Dressing
Catheter Care
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Weekly Live-in Care
£1,250 - £2,000
Please note more than half of our hourly rate goes to carers, majority of our carers are contracted so they get paid every month fixed rates plus any overtime. We also provide .45p per mile as mileage provide annual leave and pensions and other benefits including fortnight £50 lucky draws etc.
Share of our hourly rates goes to administrative charges and other expenses.
The price(s) shown are provided by the agency. Contact My Homecare Bristol for full pricing details and T&Cs.
Contact My Homecare Bristol to get a personalised quote:
My Homecare Bristol has a Review Score of 9.7 (9.658) out of 10, based on 16 reviews in the last 2 years. Over all time My Homecare Bristol has 28 reviews.
Review from P A (Client / Service User) published on 2 July 2026 Submitted via Postal Card•
Overall Experience
I am grateful for My Homecare services. Straight to my mind, they planned things, ideas for the next clean, visit shops, clothes, DVD, film and cinema.
I am grateful for My Homecare services. Straight to my mind, they planned things, ideas for the next clean, visit shops, clothes, DVD, film and cinema.
↩Reply from Ashish Majaladi, Registred INdividual at My Homecare Bristol
Thank you so much for your wonderful 5-star review. We are truly grateful for your kind words and are delighted to hear that our team has been able to support you in such a meaningful way. It's lovely to know that planning activities together, shopping trips, choosing clothes, and enjoying films...
Thank you so much for your wonderful 5-star review. We are truly grateful for your kind words and are delighted to hear that our team has been able to support you in such a meaningful way. It's lovely to know that planning activities together, shopping trips, choosing clothes, and enjoying films and cinema visits have made a positive difference. Providing personalised care that helps people live independently and enjoy the things they love is at the heart of what we do. Thank you for placing your trust in uswe look forward to continuing to support you.
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Review from M M (Client / Service User) published on 2 July 2026 Submitted via Postal Card•
Overall Experience
The reviewer was friendly, very professional, and easy to talk to.
The reviewer was friendly, very professional, and easy to talk to.
↩Reply from Ashish Majaladi, Registred INdividual at My Homecare Bristol
Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our team. Your support means a great deal to us and motivates us to continue providing compassionate, high-quality home care. Thank you for choosing Homecare Bristol-we're grateful for your trust.
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Review from Karen H (Client / Service User) published on 22 June 2026 Submitted via Postal Card•
Overall Experience
I have a very positive relationship with the carers. They are kind, polite and helpful in day-to-day tasks. Without this service, I would not be able to live independently and look after myself or home.
I like the constant carer and not too many carers in and out of my house. I have a permanent...
I have a very positive relationship with the carers. They are kind, polite and helpful in day-to-day tasks. Without this service, I would not be able to live independently and look after myself or home.
I like the constant carer and not too many carers in and out of my house. I have a permanent carer 3 days a week.
↩Reply from Ashish Majaladi, Registred Individual at My Homecare Bristol
Thank you so much for this lovely review. It means a great deal to hear that our carers are kind, polite and helpful, and that the service helps you stay independent and look after yourself and your home that's exactly what we set out to do. We're so glad the consistency works well for you; we...
Thank you so much for this lovely review. It means a great deal to hear that our carers are kind, polite and helpful, and that the service helps you stay independent and look after yourself and your home that's exactly what we set out to do. We're so glad the consistency works well for you; we know how much it matters to have familiar faces rather than lots of different carers coming and going. We'll make sure your permanent carer and the whole team hear your kind words. Thank you for trusting us with your care.
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Review from M S (Client / Service User) published on 22 June 2026 Submitted via Postal Card•
Overall Experience
I am so happy with my care I receive. I want to thank everyone. Care and office.
I am so happy with my care I receive. I want to thank everyone. Care and office.
↩Reply from Ashish Majaladi, Registred Individual at My Homecare Bristol
Thank you so much for taking the time to leave this kind review. It truly means the world to our whole team both our carers out in the community and the office staff working behind the scenes. We're delighted you're happy with the support you receive, and we'll be sure to pass your lovely words on to everyone involved. Thank you for trusting us with your care.
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Review from G B (Client / Service User) published on 12 May 2026 Submitted via Website•
Overall Experience
Zoe is my carer, and she is very kind and thorough. She makes me feel that I can get up and get focused for the day, and I can have a good day. P.S. She's very Bristolian, which makes me laugh. All the other carers are also great. And the manager Sophie is very kind
Zoe is my carer, and she is very kind and thorough. She makes me feel that I can get up and get focused for the day, and I can have a good day. P.S. She's very Bristolian, which makes me laugh. All the other carers are also great. And the manager Sophie is very kind
↩Reply from Ashish Majaladi, Registred INdividual at My Homecare Bristol
Thank you, G B, for taking the time to share your lovely feedback about our care services.
We are delighted to hear that Zoe's kindness, thoroughness, and cheerful personality help you start your day feeling positive and focused. It is wonderful to know she brings both comfort and laughter to...
Thank you, G B, for taking the time to share your lovely feedback about our care services.
We are delighted to hear that Zoe's kindness, thoroughness, and cheerful personality help you start your day feeling positive and focused. It is wonderful to know she brings both comfort and laughter to your visits. We are also pleased that you have had such positive experiences with the rest of the care team and with Sophie's support and kindness.
Your comments mean a great deal to us and will be shared with Zoe, Sophie, and the wider team. Thank you again for your trust and support.
Kind regards,
AM
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Review from S R (Client / Service User) published on 1 April 2026 Submitted via Website•
Overall Experience
30 months with My Homecare. Communication has been speedy. Consistency of carers has been good. I feel heard by the Management and have felt empathy fromthem. A million times better than the company I was with prior to My Homecare. My needs and feelings seem understood. I do not have family nearby...
30 months with My Homecare. Communication has been speedy. Consistency of carers has been good. I feel heard by the Management and have felt empathy fromthem. A million times better than the company I was with prior to My Homecare. My needs and feelings seem understood. I do not have family nearby so the help and support received is very much appreciated and essential, particularly for my mental wellbeing.
↩Reply from Ashish Majaladi, Registred INdividual at My Homecare Bristol
Dear S R,
Thank you so much for taking the time to share your experience with My Homecare. Your kind words truly mean a great deal to us.
We are delighted to hear that you have found our communication to be responsive and that the consistency of carers has met your expectations. It is...
Dear S R,
Thank you so much for taking the time to share your experience with My Homecare. Your kind words truly mean a great deal to us.
We are delighted to hear that you have found our communication to be responsive and that the consistency of carers has met your expectations. It is especially important to us that you feel heard, understood, and supportednot only in meeting your care needs but also in contributing positively to your overall wellbeing.
Knowing that our team has been able to provide you with reliable support, particularly in the absence of nearby family, is incredibly meaningful. Your feedback about the empathy shown by both our carers and management reassures us that we are delivering care in the way we strive torespectful, compassionate, and person-centred.
Thank you again for your trust in us over the past 30 months. We remain committed to continuing this level of care and support for you.
Warm regards,
My Homecare Team
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Review from J K (Daughter of Client) published on 29 January 2026 Submitted via Website•
Overall Experience
My mum has been having home care for the last 6 months. Mum usually has the same carer (Ash) and they have built up a lovely relationship and mum looks forward to seeing her,on the occasions she has had alternative carers they have been just as lovely. At the beginning mum was very independent and...
My mum has been having home care for the last 6 months. Mum usually has the same carer (Ash) and they have built up a lovely relationship and mum looks forward to seeing her,on the occasions she has had alternative carers they have been just as lovely. At the beginning mum was very independent and was not happy about having carers however she is now so happy with them she is more than happy to have them everyday when I'm on holiday instead of her usual 3 times a week.
↩Reply from Ashish Majaladi, Registred INdividual at My Homecare Bristol
Thank you so much for taking the time to leave such a lovely review. It truly means a lot to us. Were so pleased to hear that your mum has built such a special relationship with Ash and that she feels comfortable and happy with her care. Its especially rewarding to know how far shes come, from...
Thank you so much for taking the time to leave such a lovely review. It truly means a lot to us. Were so pleased to hear that your mum has built such a special relationship with Ash and that she feels comfortable and happy with her care. Its especially rewarding to know how far shes come, from being understandably unsure at the beginning to now looking forward to her visits and feeling confident having care more regularly when youre away. Well be sure to pass on your kind words to Ash and the rest of the team feedback like this really makes our work worthwhile. Thank you for trusting us to support your mum.
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Review from Sam L (Daughter of Client) published on 4 November 2025 Submitted via Website•
Overall Experience
We have only had my Homecare team for a few weeks as my mums illness progressed much quicker than we thought it was going to. She is now in a nursing home.
In those few weeks my mum and I got to know each carer that came to her and we were truly impressed with everyone. They were all kind and...
We have only had my Homecare team for a few weeks as my mums illness progressed much quicker than we thought it was going to. She is now in a nursing home. In those few weeks my mum and I got to know each carer that came to her and we were truly impressed with everyone. They were all kind and caring and just generally chatty and friendly to mum, which was the most important bit. They saw to her every need but also saw her as a person and made a real effort to get to know her and us as a family. The office staff were exceptional. Without fail every time I needed to contact them to change my mums medication or just to update them on her care, they were always prompt to answer the phone or text message and did everything I asked quickly without question.
It was truly an excellent experience of exceptional health care. Thank you!
↩Reply from Ashish Majaladi, Registred INdividual at My Homecare Bristol
Thank you so much for taking the time to share your kind words. We're truly sorry to hear about your mum's rapid decline, but it means a great deal to know that our team could be there to support you both during such a difficult time.
We'll make sure to pass your lovely feedback on to our carers...
Thank you so much for taking the time to share your kind words. We're truly sorry to hear about your mum's rapid decline, but it means a great deal to know that our team could be there to support you both during such a difficult time.
We'll make sure to pass your lovely feedback on to our carers and office staff - they'll be so pleased to know their care and compassion made a difference. Building those personal connections is something we value deeply, and it's wonderful to hear that came through in your experience.
Thank you again for your thoughtful message. We wish you and your family comfort and peace in the days ahead.
Warm regards,
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Review from Lois L (Client / Service User) published on 3 September 2025 Submitted via Postal Card•
Overall Experience
My support worker always asks me what I think needs doing and where things go so I don't lose them which was a problem with previous service providers. My only complaint is that the time of support seem to change very frequently meaning its difficult to plan other things around this including...
My support worker always asks me what I think needs doing and where things go so I don't lose them which was a problem with previous service providers. My only complaint is that the time of support seem to change very frequently meaning its difficult to plan other things around this including gp/hospital appointments and social activities.
↩Reply from Ashish Majaladi, Registred INdividual at My Homecare Bristol
Thank you for your feedback. I'm really glad to hear that your support worker takes the time to ask what you feel needs doing and where things should go - especially since that's been an issue with other providers before.I completely understand your concern about the frequent changes in support...
Thank you for your feedback. I'm really glad to hear that your support worker takes the time to ask what you feel needs doing and where things should go - especially since that's been an issue with other providers before.I completely understand your concern about the frequent changes in support times. This can make it difficult to plan appointments and social activities, and I appreciate you highlighting this. I'll make sure this is reviewed so that we can look at how to provide you with more consistency and reliability in scheduling.Thank you again for sharing your experience - it really helps us improve.
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Review from J H (Daughter of Client) published on 19 August 2025 Submitted via Website•
Overall Experience
The team at MyHomeCare went above and beyond last week helping my father. I am ever so grateful for their support. It gives me peace of mind knowing he has care appointments. The team assist with a variety of tasks and have been very responsive to additional requests or any feedback. Thank you so...
The team at MyHomeCare went above and beyond last week helping my father. I am ever so grateful for their support. It gives me peace of mind knowing he has care appointments. The team assist with a variety of tasks and have been very responsive to additional requests or any feedback. Thank you so much to the whole team.
↩Reply from Ashish Majaladi, Registred INdividual at My Homecare Bristol
Dear JHThank you so much for your kind words. We're delighted to hear that our team has been able to support your father and give you peace of mind. It means a lot to us to know that the care and responsiveness of our staff are making a positive difference.We'll be sure to share your message with...
Dear JHThank you so much for your kind words. We're delighted to hear that our team has been able to support your father and give you peace of mind. It means a lot to us to know that the care and responsiveness of our staff are making a positive difference.We'll be sure to share your message with the whole team-they will really appreciate it. Thank you again for your trust in MyHomeCare.Warm regards,The MyHomeCare Team
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Review from S G (Daughter of Client) published on 12 August 2025 Submitted via Website•
Overall Experience
We note that there is not always a good fit of carer to Mum. They do not have much conversation or any commonalities to discuss.
Some can be very task driven and when making lunch or dinner chose quickest and easiest options.
We note that there is not always a good fit of carer to Mum. They do not have much conversation or any commonalities to discuss.
Some can be very task driven and when making lunch or dinner chose quickest and easiest options.
↩Reply from Ashish Majaladi, Registred INdividual at My Homecare Bristol
Thank you for taking the time to share your honest feedback. We are sorry to hear that the match between some carers and your mum hasnt always been ideal. Building rapport and having meaningful conversation is an important part of the care we aim to provide, alongside meeting practical needs.We...
Thank you for taking the time to share your honest feedback. We are sorry to hear that the match between some carers and your mum hasnt always been ideal. Building rapport and having meaningful conversation is an important part of the care we aim to provide, alongside meeting practical needs.We will review the current care arrangements and do our best to match your mum with carers who share more common interests and can engage in conversation she enjoys. Well also remind our team about the importance of offering varied and enjoyable meal options, rather than always taking the quickest route.Your feedback helps us improve the quality of care we provide, and we truly appreciate you bringing this to our attention. If youd like to discuss any specific concerns or preferences in more detail, please do reach out to us directly so we can work together on a better experience for your mum.
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Review from J H (Daughter-in-law of Client) published on 25 July 2025 Submitted via Website•
Overall Experience
We are very happy with a care being given to our mother. The only reason we have not given a perfect score is, that some carers are stronger with her than others. Mum has a tendency to say no to everything and just sit in her chair. Some carers 'persuade' her to help and keep active, which is what...
We are very happy with a care being given to our mother. The only reason we have not given a perfect score is, that some carers are stronger with her than others. Mum has a tendency to say no to everything and just sit in her chair. Some carers 'persuade' her to help and keep active, which is what we want. ...but all your carers are lovely and no complaints.
↩Reply from Ashish Majaladi, Registred INdividual at My Homecare Bristol
Thank you for your kind words, very glad to hear we are able to provide the best possible support.
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Review from Kiera B (Client / Service User) published on 16 July 2025 Submitted via Website•
Overall Experience
Very consistent hours and always open to potentially changing them. Flexible and able to do any particular tasks that need to be done, helpful since there are many disabilities that require being accounted for.
Very consistent hours and always open to potentially changing them. Flexible and able to do any particular tasks that need to be done, helpful since there are many disabilities that require being accounted for.
↩Reply from Ashish Majaladi, Registred INdividual at My Homecare Bristol
Thank you for your kind feedback. At My Homecare Bristol, we are committed to providing reliable and flexible support to meet each client's unique needs. It's encouraging to know that our consistency and adaptability have made a positive difference - especially when it comes to accommodating a...
Thank you for your kind feedback. At My Homecare Bristol, we are committed to providing reliable and flexible support to meet each client's unique needs. It's encouraging to know that our consistency and adaptability have made a positive difference - especially when it comes to accommodating a range of disabilities. We truly value your trust in our service and are always here to help in any way we can.
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Review from Samantha R (Client / Service User) published on 27 June 2025 Submitted via Website•
Overall Experience
My experience has been & happy professionally one I enjoy a full life making new friends & experiences , art , exercise walks . I'm always safe & well fed My world is a happy place .the carers arrive promptly & are clean tidy. Always eager for the day ahead of them. The tasks I ask of them are...
My experience has been & happy professionally one I enjoy a full life making new friends & experiences , art , exercise walks . I'm always safe & well fed My world is a happy place .the carers arrive promptly & are clean tidy. Always eager for the day ahead of them. The tasks I ask of them are always done to a high standard, they have a command of my complex needs. It's wonderful to spend time with them , I look forward to seeing them.
↩Reply from Ash Majaladi, Registred INdividual at My Homecare Bristol
Thank you so much for sharing your experience - your words truly mean a lot. It's heartwarming to hear that you're living a full and happy life, surrounded by meaningful friendships, creative pursuits, and good health. We're especially glad to know that our carers are meeting your needs with such...
Thank you so much for sharing your experience - your words truly mean a lot. It's heartwarming to hear that you're living a full and happy life, surrounded by meaningful friendships, creative pursuits, and good health. We're especially glad to know that our carers are meeting your needs with such dedication, professionalism, and kindness.Your feedback is a beautiful reminder of why we do what we do. Knowing that you feel safe, well-supported, and genuinely enjoy the time spent with your care team is the highest reward we could ask for.We look forward to continuing to support you and being part of your joyful and fulfilling journey.
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Review from Michael John K (Husband of Client) published on 18 December 2024 Submitted via Website•
Overall Experience
The company have been providing care for my wife over a period of several months. Their service has been exceptional. Not only have they been reliable and meticulous in the basic care requirements, but they have brought kindness and laughter into what has been a worrying time in our lives. I highly...
The company have been providing care for my wife over a period of several months. Their service has been exceptional. Not only have they been reliable and meticulous in the basic care requirements, but they have brought kindness and laughter into what has been a worrying time in our lives. I highly commend them.
↩Reply from Ashish Majaladi, Registred INdividual at My Homecare Bristol
Thanks. We try our level best to keep up our standards given the challenges we face. I thank you for taking the time to share your views this will certainly cheer up and motivate our hardworking staff.
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Review from Caroline B (Daughter of Client) published on 1 October 2024 Submitted via Website•
Overall Experience
The carers who have been looking after my dad have been wonderful. My dad said they were all kind and really looked after him. These carers are a credit. Thank you for everything they did for Dad.
Staff at the end of the phone and via email have always been lovely, professional, friendly and...
The carers who have been looking after my dad have been wonderful. My dad said they were all kind and really looked after him. These carers are a credit. Thank you for everything they did for Dad.
Staff at the end of the phone and via email have always been lovely, professional, friendly and helpful.
↩Reply from Ashish Majaladi, Registred INdividual at My Homecare Bristol
Thank you very much for your valuable feedback. This means a lot to us.
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Review from Elizabeth C (Daughter of Client) published on 25 September 2024 Submitted via Postal Card•
Overall Experience
The carers always arrive on time, and stay for the full hour. They have not missed any appointments. They regularly take my dad for walks, which is good for his physical health. They regularly clean the kitchen, bathroom and hoover all his flat. They regularly help him with his lunch, often soup,...
The carers always arrive on time, and stay for the full hour. They have not missed any appointments. They regularly take my dad for walks, which is good for his physical health. They regularly clean the kitchen, bathroom and hoover all his flat. They regularly help him with his lunch, often soup, which is very helpful. They often check that he has taken his medication, which is important. My dad is happy and gets on well with them, which is very pleasing. Overall, the family are very happy with the service which is vital for my dad's well-being. Many thanks for the service!
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Review from Valerie R (Client / Service User) published on 18 July 2024 Submitted via Postal Card•
Overall Experience
Very satisfactory overall.
Very satisfactory overall.
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Review from Beryl C (Client / Service User) published on 5 April 2024 Submitted via Postal Card•
Overall Experience
The young lady was very pleasant. She just wanted to make sure I was satisfied with their service, which I am. The carers are always cheerful and caring and will do any task I ask them to.
The young lady was very pleasant. She just wanted to make sure I was satisfied with their service, which I am. The carers are always cheerful and caring and will do any task I ask them to.
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Review from Yanna M (Client / Service User) published on 19 December 2023 Submitted via Website•
Overall Experience
So far in my care journey, I have experienced amazing compassion and empathy. I have loved building relationships with my carers and feeling more independent in the community. I had been very nervous when I first started as I’m only 28 but they treat me like a normal person. We have long chats over...
So far in my care journey, I have experienced amazing compassion and empathy. I have loved building relationships with my carers and feeling more independent in the community. I had been very nervous when I first started as I’m only 28 but they treat me like a normal person. We have long chats over cups of tea and crochet when it’s raining and continue to build my confidence when out. Personal care has been made so much easier and I no longer feel embarrassed about my disability and instead feel encouraged and enabled through these relationships. I am very grateful for Myhomecare.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 April 2022
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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Accreditations
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Meet the Team (1)
Sophie BushJob Title ManagerJoined 2021
Sophie Bush – Manager, My Homecare Bristol
Sophie Bush is the Manager at My Homecare Bristol, bringing over 15 years of experience in the care...
Sophie Bush – Manager, My Homecare Bristol
Sophie Bush is the Manager at My Homecare Bristol, bringing over 15 years of experience in the care sector. She holds a Level 5 qualification in Leadership for Health and Social Care and is deeply passionate about delivering high-quality, compassionate care. Sophie leads her team with professionalism, empathy, and a strong commitment to person-centred support, ensuring individuals receive care that respects their dignity, independence, and wellbeing.
Frequently Asked Questions about My Homecare Bristol
How many Carers does My Homecare Bristol employ?
My Homecare Bristol employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare Bristol to verify any information. View our terms and conditions. My Homecare Bristol has an Enhanced Service -what an Enhanced Service includes.
