My Homecare Bristol

9 The Courtyard Unit, North Court Woodlands, Bradley Stoke, Bristol BS32 4NQ
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9.7 22 Reviews
  • My Homecare Bristol, Bristol
My Homecare Bristol provides skilled care workers to support personal care needs, domestic assistance, and wider support services within the person’s home, helping to maintain independence and quality of life. Whether it is short half-hour visits once or twice a week, or more regular support with two, three, four, or five daily visits, the team can adapt to each individual’s needs. For people requiring more complex care and support, two carers will work together to provide safe, compassionate, and reliable assistance.

They also offer a full live-in care service, giving people a realistic and affordable alternative to residential care. An experienced carer can live with the person either on a short-term respite basis or as a long-term arrangement, with additional support from a second live-in carer if required.

Their services cover a wide range of needs, including support for individuals with learning disabilities, mental health conditions, dementia, and other complex care requirements. They also provide care within supported living settings, ensuring that people receive the right balance of independence and professional support in a safe, comfortable environment.

All care needs are thoroughly assessed by the experienced manager, with a personalised support plan focused on helping each client live comfortably and confidently while being supported in any aspect of daily living they may find challenging.

As a nationwide provider, My Homecare has helped many vulnerable people, from adults recovering from illness or surgery, to those living with long-term conditions such as dementia, learning disabilities, or mental health challenges. Their commitment is always to deliver high-quality, compassionate care that empowers people to live as independently and fully as possible.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £12.50 – £28
  • Weekly Live-in Care Fees: £1250 – £2000

Please note more than half of our hourly rate goes to carers, majority of our carers are contracted so they get paid every month fixed rates plus any overtime. We also provide .45p per mile as mileage provide annual leave and pensions and other benefits including fortnight £50 lucky draws etc.


Share of our hourly rates goes to administrative charges and other expenses.

These prices are only a guideline, please contact My Homecare Bristol to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Debra Jones (Manager)

My Homecare Bristol Reviews (22)

9.7

My Homecare Bristol has a Review Score of 9.7 (9.686) out of 10, based on 15 reviews in the last 2 years.
Over all time My Homecare Bristol has 22 reviews.

Overall Experience
  • 14
  • 7
  • 1
  • 0
  • 0
Date Published
  • 22
  • 7
  • 9
  • 15
  • 7
Reviewer Connection to My Homecare Bristol
  • 10
  • 4
  • 4
  • 2
  • 1
  • 1
Total of 22, showing 21-22
Review from Joan H (Wife of Client) published on 11 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The changeover from NHS carers to NHS paid carers went very well and the current carers are friendly and helpful. Occasionally they are a bit later than their booked time, but parking around here is difficult, so can delay things. My husband is always pleased to see the carers and we both feel we benefit
from their attention.
Reply from Ashish Majaladi, Registred INdividual at My Homecare Bristol

Many thanks, for your lovely words, this really means a lot for our amazing carers.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Brian J (Client) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My regular carer is superb. Without her help, I would be unable to remain in my home. There is nothing she cannot and will not do.
Reply from Ashish Majaladi, Registred INdividual at My Homecare Bristol

Brian, thank you a lot for the review. We are glad that the care we provide is living up to your expectations. Thank you once again for your time.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.686)

Overview of Review Score

The Review Score of 9.7 (9.686) out of 10 for My Homecare Bristol is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.686 for My Homecare Bristol is calculated as follows: ( (65 Excellents x 5) + (15 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 86 Ratings = 4.686
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for My Homecare Bristol is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

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Debra Jones

Job Title: Care Director/Registered Manager Joined: 2021

With years of experience in various aspects of care, Deb has been instrumental in overseeing all aspects of care. Since taking up the role as Care manager, Deb has promoted a culture of compassionate care, starting from personalised care plans to specialist training for staff ensuring person-centred care.


As a manager, Deb is truly motivated to provide exceptional care with positive outcomes.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare Bristol to verify any information. View our terms and conditions. My Homecare Bristol has an Enhanced Service - more info.