My Homecare Bristol

9 The Courtyard Unit, North Court Woodlands, Bradley Stoke, Bristol BS32 4NQ
Review Us
9.5 24 Reviews
  • My Homecare Bristol, Bristol
My Homecare Bristol provides skilled care workers to support personal care needs, domestic assistance, and wider support services within the person’s home, helping to maintain independence and quality of life. Whether it is short half-hour visits once or twice a week, or more regular support with two, three, four, or five daily visits, the team can adapt to each individual’s needs. For people requiring more complex care and support, two carers will work together to provide safe, compassionate, and reliable assistance.

They also offer a full live-in care service, giving people a realistic and affordable alternative to residential care. An experienced carer can live with the person either on a short-term respite basis or as a long-term arrangement, with additional support from a second live-in carer if required.

Their services cover a wide range of needs, including support for individuals with learning disabilities, mental health conditions, dementia, and other complex care requirements. They also provide care within supported living settings, ensuring that people receive the right balance of independence and professional support in a safe, comfortable environment.

All care needs are thoroughly assessed by the experienced manager, with a personalised support plan focused on helping each client live comfortably and confidently while being supported in any aspect of daily living they may find challenging.

As a nationwide provider, My Homecare has helped many vulnerable people, from adults recovering from illness or surgery, to those living with long-term conditions such as dementia, learning disabilities, or mental health challenges. Their commitment is always to deliver high-quality, compassionate care that empowers people to live as independently and fully as possible.
Show My Homecare Bristol on the Map

Care Provided by My Homecare Bristol

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £12.50 – £28
  • Weekly Live-in Care Fees: £1250 – £2000

Please note more than half of our hourly rate goes to carers, majority of our carers are contracted so they get paid every month fixed rates plus any overtime. We also provide .45p per mile as mileage provide annual leave and pensions and other benefits including fortnight £50 lucky draws etc.


Share of our hourly rates goes to administrative charges and other expenses.

These prices are only a guideline, please contact My Homecare Bristol to find out the exact price for your requirements.

Contact My Homecare Bristol to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact My Homecare Bristol to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Sophie Bush (Manager)

My Homecare Bristol Reviews (24)

9.5

My Homecare Bristol has a Review Score of 9.5 (9.525) out of 10, based on 14 reviews in the last 2 years.
Over all time My Homecare Bristol has 24 reviews.

Overall Experience
  • 16
  • 7
  • 1
  • 0
  • 0
Date Published
  • 24
  • 5
  • 9
  • 14
  • 10
Reviewer Connection to My Homecare Bristol
  • 10
  • 6
  • 4
  • 2
  • 1
  • 1
Total of 24, showing 21-24
Review from J M (Client) published on 4 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers have given me much support and care. I am truly grateful to them. They are very kind and helpful, happy and cheerful.
Reply from Ashish Majaladi, Registred INdividual at My Homecare BristolI am so glad that our support is meeting your standards. This means a lot to our hardworking care professionals.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Robert G (Son of Client) published on 20 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very happy with My Homecare and the service they provided to give care for my mother in our home. Mum's mobility and dementia had gotten worse, the carers were all helpful and understanding and kept calm at all times. The care manager is thorough at doing her job and also helpful and understanding.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Joan H (Wife of Client) published on 11 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The changeover from NHS carers to NHS paid carers went very well and the current carers are friendly and helpful. Occasionally they are a bit later than their booked time, but parking around here is difficult, so can delay things. My husband is always pleased to see the carers and we both feel we benefit
from their attention.
Reply from Ashish Majaladi, Registred INdividual at My Homecare BristolMany thanks, for your lovely words, this really means a lot for our amazing carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Brian J (Client) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My regular carer is superb. Without her help, I would be unable to remain in my home. There is nothing she cannot and will not do.
Reply from Ashish Majaladi, Registred INdividual at My Homecare BristolBrian, thank you a lot for the review. We are glad that the care we provide is living up to your expectations. Thank you once again for your time.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.525)

Overview of Review Score

The Review Score of 9.5 (9.525) out of 10 for My Homecare Bristol is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.700 for My Homecare Bristol is calculated as follows: ( (62 Excellents x 5) + (12 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 80 Ratings = 4.7
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for My Homecare Bristol is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 4.825
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Sophie

Sophie Bush

Job Title: Manager Joined: 2021

Sophie Bush – Manager, My Homecare Bristol


Sophie Bush is the Manager at My Homecare Bristol, bringing over 15 years of experience in the care sector. She holds a Level 5 qualification in Leadership for Health and Social Care and is deeply passionate about delivering high-quality, compassionate care. Sophie leads her team with professionalism, empathy, and a strong commitment to person-centred support, ensuring individuals receive care that respects their dignity, independence, and wellbeing.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare Bristol to verify any information. View our terms and conditions. My Homecare Bristol has an Enhanced Service - more info.