Submit a Review for Helping Hands Home Care (Northampton)
Unit 4, The Ridings, St Giles Street, Northampton, NN1 1EZ
View Full Details of Helping Hands Home Care (Northampton)Latest Reviews for Helping Hands Home Care (Northampton)
24 April 2025
I can not speak highly enough of the care team we are so fortunate to have looking after my mum. The manager gave us a lovely introduction to the care company. No false promises and managing the expectations of the care. Every single one of the carers who have visited my mum have been lovely bubbly happy people motivating my mother to move and clean herself with an ease that makes to whole process look easy. I know from bitter experience that it isn't. They bring a breath of fresh air into the mornings, smiling through their tasks leaving the area they have been absolutely spotless. I can't thank Helping Hands and all their staff enough for helping to make the difficult decision to use a care company. I have been completely overwhelmed by the staff the easy access to the office, a phone call that is always answered. If you need to use a care company use this one. You will not be disappointed Thank you
17 March 2025
Mum has had Helping Hands for over a year. Her main carer is outstanding, she goes above and beyond and we have real peace of mind knowing mum is well cared for. All the staff are lovely and treat mum like one of their own.
12 September 2023
My aunt has been receiving support from Helping Hands Northampton for the past four months and I am pleased to report that this has been a really good decision to implement care in the morning and evening. My aunt has become familiar with the routine and the care staff who attend to her and now looks forward to seeing someone first thing in the morning and last thing at night. The care staff have encouraged her to eat a more balanced diet (something we failed to do) and this is helping her diabetes. The care staff also report back to us any issues either with our aunt or with her living accommodation so that we can remedy them. We definitely feel that we have a good balance of care and support and this is not only providing our aunt with reassurance but us too as her family who live a considerable distance away. The office staff have also been excellent as there were some access issues to start with, but they worked with us and together we were able to resolve them. Thank you.
30 August 2023
Helping Hands have provided an excellent service for my aunt during a difficult time. They have been totally focused on her needs, and are proactive in finding solutions when problems arrive. The carers have built a good relationship with my aunt and they are supporting her staying in her own home independently.
Latest Reviews for Helping Hands Home Care (Northampton)
24 April 2025
I can not speak highly enough of the care team we are so fortunate to have looking after my mum. The manager gave us a lovely introduction to the care company. No false promises and managing the expectations of the care. Every single one of the carers who have visited my mum have been lovely bubbly happy people motivating my mother to move and clean herself with an ease that makes to whole process look easy. I know from bitter experience that it isn't. They bring a breath of fresh air into the mornings, smiling through their tasks leaving the area they have been absolutely spotless. I can't thank Helping Hands and all their staff enough for helping to make the difficult decision to use a care company. I have been completely overwhelmed by the staff the easy access to the office, a phone call that is always answered. If you need to use a care company use this one. You will not be disappointed Thank you
17 March 2025
Mum has had Helping Hands for over a year. Her main carer is outstanding, she goes above and beyond and we have real peace of mind knowing mum is well cared for. All the staff are lovely and treat mum like one of their own.
12 September 2023
My aunt has been receiving support from Helping Hands Northampton for the past four months and I am pleased to report that this has been a really good decision to implement care in the morning and evening. My aunt has become familiar with the routine and the care staff who attend to her and now looks forward to seeing someone first thing in the morning and last thing at night. The care staff have encouraged her to eat a more balanced diet (something we failed to do) and this is helping her diabetes. The care staff also report back to us any issues either with our aunt or with her living accommodation so that we can remedy them. We definitely feel that we have a good balance of care and support and this is not only providing our aunt with reassurance but us too as her family who live a considerable distance away. The office staff have also been excellent as there were some access issues to start with, but they worked with us and together we were able to resolve them. Thank you.
30 August 2023
Helping Hands have provided an excellent service for my aunt during a difficult time. They have been totally focused on her needs, and are proactive in finding solutions when problems arrive. The carers have built a good relationship with my aunt and they are supporting her staying in her own home independently.