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Gleneagles House, Vernon Gate, Derby, DE1 1UP
View Full Details of TrustBridge CareLatest Reviews for TrustBridge Care
23 June 2025
Mum was cared for by the company, which became TrustBridge for just over three years. A regular team of carers provided mum with an increasing amount of care as her long-term conditions became worse. She was always treated as an individual and often as if she were a member of the carer's family. The carers were always respectful but would also find time to 'have a laugh' on the good days and checked whether mum needed any further assistance. The management team and office staff were always approachable and kind. I would highly recommend TrustBridge to anybody seeking care for a family member.
15 May 2025
I am very pleased with the service provided. The staff are all excellent. They are caring and always observe dignity and respect. They have developed a good rapport with us. The timings could do with being adjusted in the morning but otherwise ok.
06 May 2025
I chose TrustBridge care based on personal recommendation and my own research, as my husband needed 2 carers, 4 times a day. The initial visit by the manager was undertaken both professionally and respectfully. The carers operated on a rota basis, which remained constant, enabling us to get to know each other. Without exception the carers were all friendly, engaging and very sensitive towards my husband's needs. They always acted in a professional and compassionate manner and asked questions about his illness in order to help him better. Their caring nature always shone through, none more so than when my husband passed away, when both the carers and the managers could not have been more supportive to me.
16 April 2025
We have had wonderful care for our mum from Radfield Care Team. They have responded very quickly to mum's changing needs and shown great flexibility and patience. Every member of staff we have met has shown care and compassion. Mum feels very happy and secure in their care. Thank you, so much to all of you. You're not only caring for mum, we feel supported too!
03 April 2025
All the carers that attended to my mum from Trustbridge Care were very friendly, caring and great with mum. Everyone is very pleasant. If we had anything to address it was taken care of at their office efficiently and with no problem.
26 March 2025
As a family, we have been completely happy with our choice of Trustbridge to care for my Dad at home. The care team are kind, friendly, they treat my Dad respect and dignity and he likes them and feels taken care of by them. They often also bring an element of fun and sense of humour to their interactions which my parent's really appreciate a lot. The office staff and management are professional and helpful and always ready to listen and amend the care he receives and adapt to my parent's needs. I would certainly not hesitate to recommend Trustbridge to anyone looking for a care team for their own family. They provide professional care, with a friendly manner at a good for value rate.
21 March 2025
Al staff and management very helpful and polite.
21 March 2025
Delightful carers. Gentle, calm and caring. Always helpful and never rude. They treat him with dignity. I would recommend them to anybody.
21 March 2025
New user as of Jan/Feb 2025. Team at TrustBrudge seem great. Very friendly and helpful. Care planning app to access visit notes etc set up quickly and easily.
21 March 2025
All of the Trustbridge care staff are very friendly and helpful, yet remain professional, and have been a great support to my sister and her PA's. The office team have been very accommodating providing extra support at short notice when needed. Highly recommend.
10 February 2025
Excellent home care for both my parents - both in their 90's. Could not fault the support and care at any stage. The carers were all brilliant and respectful. Totally professional and highly recommended.
07 February 2025
TrustBridge has provided excellent service. They have made me feel like family in the most difficult part of my life.
27 January 2025
From the reviews below you can see we are really pleased with TrustBridge Care. We are really grateful for the care provided and look forward to every visit. The client feels very at ease with the carers and I can't thank them enough for their kindness to both of us.
16 January 2025
A particular member of staff is very caring and considerate regarding our parents who really are trying. Keep up the good work.
16 January 2025
My carer has always been kind and efficient. She looks after me well and I regard her as my friend. The carers who come on her day off are also very kind.
21 October 2024
From my first contact with TrustBridge I have been very impressed. We had a very fast response to an emergency request for weekend care coverage. Since then we have had a couple of emergency situations. The whole team responded quickly and calmly to assist my Dad and the family. Everyone is kind, courteous, and professional, going above and beyond expectations. This is a well-run care company that will treat your loved one like a member of their own family. I do feel that my beloved Dad is in safe, caring hands. I highly recommend this care company. 11/10¬
18 September 2024
My overall expereince has been good, and my husband feels the same. My husband has adapted well to the situation of having carers and that has made me less worried. We have found that the experience is helpful because the care visits give me the respite I need and the time to myself to get ready. Carers have been very kind, patient and thorough in their work and are extremely polite.
13 September 2024
Our experience of all the carers we had look after our mum was absolutely first rate and far exceeded our expectations. They were always warm, caring and considerate. Quite frankly I don't think we could have managed without them. Palliative Care for Mum in her own home was manageable with the assistance of these exceptional carers. Highly recommended. They look after the family too! Five stars!
23 August 2024
Have appreciated the efforts from the company to supply the same group of carers on a regular basis. The continuity is a great help in assisting with the care of my husband who has dementia.
29 July 2024
Very professional staff that attend to all my wife's needs and work in a warm and helpful manner. Their kindness and caring are exemplary and make my wife feel well cared for.
Latest Reviews for TrustBridge Care
23 June 2025
Mum was cared for by the company, which became TrustBridge for just over three years. A regular team of carers provided mum with an increasing amount of care as her long-term conditions became worse. She was always treated as an individual and often as if she were a member of the carer's family. The carers were always respectful but would also find time to 'have a laugh' on the good days and checked whether mum needed any further assistance. The management team and office staff were always approachable and kind. I would highly recommend TrustBridge to anybody seeking care for a family member.
15 May 2025
I am very pleased with the service provided. The staff are all excellent. They are caring and always observe dignity and respect. They have developed a good rapport with us. The timings could do with being adjusted in the morning but otherwise ok.
06 May 2025
I chose TrustBridge care based on personal recommendation and my own research, as my husband needed 2 carers, 4 times a day. The initial visit by the manager was undertaken both professionally and respectfully. The carers operated on a rota basis, which remained constant, enabling us to get to know each other. Without exception the carers were all friendly, engaging and very sensitive towards my husband's needs. They always acted in a professional and compassionate manner and asked questions about his illness in order to help him better. Their caring nature always shone through, none more so than when my husband passed away, when both the carers and the managers could not have been more supportive to me.
16 April 2025
We have had wonderful care for our mum from Radfield Care Team. They have responded very quickly to mum's changing needs and shown great flexibility and patience. Every member of staff we have met has shown care and compassion. Mum feels very happy and secure in their care. Thank you, so much to all of you. You're not only caring for mum, we feel supported too!
03 April 2025
All the carers that attended to my mum from Trustbridge Care were very friendly, caring and great with mum. Everyone is very pleasant. If we had anything to address it was taken care of at their office efficiently and with no problem.
26 March 2025
As a family, we have been completely happy with our choice of Trustbridge to care for my Dad at home. The care team are kind, friendly, they treat my Dad respect and dignity and he likes them and feels taken care of by them. They often also bring an element of fun and sense of humour to their interactions which my parent's really appreciate a lot. The office staff and management are professional and helpful and always ready to listen and amend the care he receives and adapt to my parent's needs. I would certainly not hesitate to recommend Trustbridge to anyone looking for a care team for their own family. They provide professional care, with a friendly manner at a good for value rate.
21 March 2025
Al staff and management very helpful and polite.
21 March 2025
Delightful carers. Gentle, calm and caring. Always helpful and never rude. They treat him with dignity. I would recommend them to anybody.
21 March 2025
New user as of Jan/Feb 2025. Team at TrustBrudge seem great. Very friendly and helpful. Care planning app to access visit notes etc set up quickly and easily.
21 March 2025
All of the Trustbridge care staff are very friendly and helpful, yet remain professional, and have been a great support to my sister and her PA's. The office team have been very accommodating providing extra support at short notice when needed. Highly recommend.
10 February 2025
Excellent home care for both my parents - both in their 90's. Could not fault the support and care at any stage. The carers were all brilliant and respectful. Totally professional and highly recommended.
07 February 2025
TrustBridge has provided excellent service. They have made me feel like family in the most difficult part of my life.
27 January 2025
From the reviews below you can see we are really pleased with TrustBridge Care. We are really grateful for the care provided and look forward to every visit. The client feels very at ease with the carers and I can't thank them enough for their kindness to both of us.
16 January 2025
A particular member of staff is very caring and considerate regarding our parents who really are trying. Keep up the good work.
16 January 2025
My carer has always been kind and efficient. She looks after me well and I regard her as my friend. The carers who come on her day off are also very kind.
21 October 2024
From my first contact with TrustBridge I have been very impressed. We had a very fast response to an emergency request for weekend care coverage. Since then we have had a couple of emergency situations. The whole team responded quickly and calmly to assist my Dad and the family. Everyone is kind, courteous, and professional, going above and beyond expectations. This is a well-run care company that will treat your loved one like a member of their own family. I do feel that my beloved Dad is in safe, caring hands. I highly recommend this care company. 11/10¬
18 September 2024
My overall expereince has been good, and my husband feels the same. My husband has adapted well to the situation of having carers and that has made me less worried. We have found that the experience is helpful because the care visits give me the respite I need and the time to myself to get ready. Carers have been very kind, patient and thorough in their work and are extremely polite.
13 September 2024
Our experience of all the carers we had look after our mum was absolutely first rate and far exceeded our expectations. They were always warm, caring and considerate. Quite frankly I don't think we could have managed without them. Palliative Care for Mum in her own home was manageable with the assistance of these exceptional carers. Highly recommended. They look after the family too! Five stars!
23 August 2024
Have appreciated the efforts from the company to supply the same group of carers on a regular basis. The continuity is a great help in assisting with the care of my husband who has dementia.
29 July 2024
Very professional staff that attend to all my wife's needs and work in a warm and helpful manner. Their kindness and caring are exemplary and make my wife feel well cared for.