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TrustBridge Care has a Review Score of 9.9 (9.862) out of 10, based on 26 reviews in the last 2 years.
Over all time TrustBridge Care has 57 reviews.
The office staff and management are professional and helpful and always ready to listen and amend the care he receives and adapt to my parent's needs.
I would certainly not hesitate to recommend Trustbridge to anyone looking for a care team for their own family. They provide professional care, with a friendly manner at a good for value rate.
The Review Score of 9.9 (9.862) out of 10 for TrustBridge Care is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for TrustBridge Care is based on 25 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
As the director of TrustBridge Care, Zirka is the driving force and heart of our organization. Her role encompasses complete oversight of all operations, ensuring that our services run seamlessly from end to end. Zirka personally responds to enquiries from new clients, making sure they feel welcome and supported from their very first interaction with us. Her commitment to fostering trust and quality care shines through every step of the way, setting the foundation for everything we do.
Imran is our registered manager and is central to maintaining compliance and quality across our services. He works closely with our team leaders and oversees the care provided to each of our clients, ensuring it meets our high standards. Imran also handles care assessments for new clients, allowing him to create individualized care plans that meet each client’s unique needs. His dedication to understanding client requirements firsthand allows him to build trust and deliver highly personalized care.
Kristine, our finance manager, expertly manages invoicing, payroll, and all things accounting at TrustBridge Care. She is the go-to person for any questions about billing and payment, always available to provide clear guidance and support. Kristine’s organized and efficient approach ensures that our financial processes run smoothly, allowing us to focus on what matters most: providing excellent care to our clients.
Khloe is our office manager, the main point of contact for HR matters, and a pivotal player in the smooth day-to-day operations of our team. She works closely with our carers, making sure everyone is well-supported and has the resources they need to excel in their roles. Additionally, Khloe keeps all client and carer records up-to-date, ensuring they meet regulatory requirements and reflect our commitment to high standards.
AD is one of our team leaders, with a particular focus on medication management. He ensures that every client’s medication files are accurate, comprehensive, and seamlessly integrated into their care plans and risk assessments. AD’s attention to detail is critical in maintaining client safety and delivering reliable, personalized care.
Sherick serves as another dedicated team leader, with a specialty in training. He oversees the development and ongoing education of our carers, ensuring they have the skills, knowledge, and confidence to deliver the highest standard of care. Sherick’s passion for quality training helps our carers provide effective and compassionate care, reflecting TrustBridge Care’s core values in every interaction.
KC, also a team leader, manages visit notes and conducts spot checks, both in the field and within documentation. His work ensures that our carers are maintaining high standards and that client notes are thorough and accurate. By conducting these checks, KC ensures continuity of care and a consistent quality experience for each client.
At TrustBridge Care, each team member brings vital expertise and a shared commitment to providing compassionate, personalized care. We are proud to be there for you, creating a place where trust, quality, and exceptional care come together for every client, every day.
Mandy brings over four years of hands-on care experience to TrustBridge Care, and we’re thrilled to have her on the team. Her role focuses on ensuring our care plans and client records are always accurate, up to date and in line with our high standards. Mandy also spends time out in the field, offering on-the-ground support, guidance and encouragement to our care team. With her calm approach and deep understanding of care, she’s here to help everyone deliver their best.
Our Senior Carers play an essential role in supporting both our care and compliance teams. They provide guidance, training, and oversight to ensure that our care staff are confident, well-prepared and delivering the highest standards of service. By working closely with the compliance team, they help maintain our commitment to safe, effective and compassionate care for every individual we support.
Adeel plays a key role in ensuring TrustBridge Care runs smoothly and effectively. With a focus on growth and development, Adeel works closely with the leadership team to strengthen and expand the support we provide to our clients and staff.
Sandra brings a wealth of clinical expertise to TrustBridge Care, having worked extensively as a district nurse. Her experience and dedication to person-centred care make her an invaluable member of our team. Sandra will be leading the development of our new clinical team, ensuring we continue to provide safe, effective and compassionate care tailored to the needs of each individual we support.
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