TrustBridge Care
There for you.
At TrustBridge Care, the team understands the importance of compassionate, personalised care in the comfort of your own home.
The dedicated team of professional carers are committed to providing the highest standard of care, ensuring that their clients lead fulfilling and independent lives.
The team offers a wide range of services tailored to meet individual needs, including personal care, medication management, meal preparation, and companionship.
Whether you...
Care Provided by TrustBridge Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Prices
To learn more about our personalized care plans and fees, please reach out to us directly—we’re here to help find the best care solution for you or your loved one.
Contact TrustBridge Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Five HealthCare Group Ltd
- Private Owned
Person in charge
- Imran Ali (Registered Manager)
TrustBridge Care Reviews (73)
TrustBridge Care has a Review Score of 9.9 (9.898) out of 10, based on 40 reviews in the last 2 years.
Over all time TrustBridge Care has 73 reviews.
I chose TrustBridge care based on personal recommendation and my own research, as my husband needed 2 carers, 4 times a day. The initial visit by the manager was undertaken both professionally and respectfully. The carers operated on a rota basis, which remained constant, enabling us to get to know each other. Without exception the carers were all friendly, engaging and very sensitive towards my husband's needs. They always acted in a professional and compassionate manner and asked questions about his illness in order to help him better. Their caring nature always shone through, none more so than when my husband passed away, when both the carers and the managers could not have been more supportive to me.
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly honoured that you chose TrustBridge Care to support your husband, especially during such a significant time in both of your lives.We are so pleased to hear that our carers provided consistent,...
They have responded very quickly to mum's changing needs and shown great flexibility and patience. Every member of staff we have met has shown care and compassion. Mum feels very happy and secure in their care.
Thank you, so much to all of you. You're not only caring for mum, we feel supported too!
All the carers that attended to my mum from Trustbridge Care were very friendly, caring and great with mum. Everyone is very pleasant. If we had anything to address it was taken care of at their office efficiently and with no problem.
Thank you so much for your kind words! We're delighted to hear that your mum received friendly and caring support from our team at Trustbridge Care. Ensuring our clients and their families feel comfortable and well cared for is our top priority, and we truly appreciate your feedback. If you ever need anything, we're always here to help.
As a family, we have been completely happy with our choice of Trustbridge to care for my Dad at home. The care team are kind, friendly, they treat my Dad respect and dignity and he likes them and feels taken care of by them. They often also bring an element of fun and sense of humour to their interactions which my parent's really appreciate a lot.
The office staff and management are professional and helpful and always ready to listen and amend the care he receives and adapt to my parent's needs.
I would certainly not hesitate to recommend Trustbridge to anyone looking for a care team for their own family. They provide professional care, with a friendly manner at a good for value rate.
Thank you so much for your kind words and for taking the time to share your experience with Trustbridge. It truly means a lot to us to know that your dad feels well cared for and comfortable with our team. Providing respectful, compassionate and personalised care is at the heart of what we do and...
Al staff and management very helpful and polite.
Thank you for your kind words! We're delighted to hear that you found our staff and management helpful and polite. Providing excellent service is our top priority and your feedback means a lot to us.
Delightful carers. Gentle, calm and caring. Always helpful and never rude. They treat him with dignity. I would recommend them to anybody.
Thank you so much for your thoughtful words. We're pleased to hear that our carers have been gentle, calm, and caring while providing support. Treating those we care for with dignity and respect is at the heart of what we do, and it means a lot to receive your recommendation. If there's anything more we can do to assist, please don't hesitate to reach out.
New user as of Jan/Feb 2025. Team at TrustBrudge seem great. Very friendly and helpful. Care planning app to access visit notes etc set up quickly and easily.
Thank you for your feedback and for choosing Trustbridge! We're glad to hear that your experience as a new user has been positive and that our team has been friendly and helpful. It's also great to know that the care planning app was set up quickly and efficiently for you. If you ever have any questions or need further support, we're always here to help.
All of the Trustbridge care staff are very friendly and helpful, yet remain professional, and have been a great support to my sister and her PA's. The office team have been very accommodating providing extra support at short notice when needed. Highly recommend.
Thank you so much for your kind words and recommendation. We're delighted to hear that our Trustbridge care staff have been friendly, helpful, and professional while providing support to your sister and her PA's. It's also wonderful to know that our office team could accommodate your needs and...
Excellent home care for both my parents - both in their 90's. Could not fault the support and care at any stage. The carers were all brilliant and respectful. Totally professional and highly recommended.
Thank you so much for your kind words and for taking the time to share your experience. We are truly honoured to have had the opportunity to care for both your parents and provide them with the support they deserve. Our team takes great pride in delivering compassionate and professional care, and...
TrustBridge has provided excellent service. They have made me feel like family in the most difficult part of my life.
Thank you for your kind words. It means so much to us that you felt like family during such a difficult time. At TrustBridge, we are committed to providing compassionate care and support to every individual and their loved ones. Knowing that we were able to bring you comfort is truly humbling....
Keep up the good work.
Thank you so much for taking the time to share your kind feedback about TrustBridge Care. We're delighted to hear that one of our team members has made such a positive impression through their caring and considerate approach. Supporting families and their loved ones is at the heart of what we do...
My carer has always been kind and efficient. She looks after me well and I regard her as my friend. The carers who come on her day off are also very kind.
Thank you so much for your heartwarming feedback. We're thrilled to hear that your carer has not only provided kind and efficient care but has also become someone you regard as a friend. Building meaningful relationships is an essential part of the care we strive to deliver. It's also wonderful to...
Since then we have had a couple of emergency situations. The whole team responded quickly and calmly to assist my Dad and the family. Everyone is kind, courteous, and professional, going above and beyond expectations. This is a well-run care company that will treat your loved one like a member of their own family. I do feel that my beloved Dad is in safe, caring hands. I highly recommend this care company. 11/10¬
Thank you so much for your wonderful review and kind words. We are truly grateful to hear that you've had such a positive experience with TrustBridge. Our team is dedicated to providing the best possible care, and we're glad we could respond quickly and support your dad and family during emergency...
My overall expereince has been good, and my husband feels the same. My husband has adapted well to the situation of having carers and that has made me less worried. We have found that the experience is helpful because the care visits give me the respite I need and the time to myself to get ready. Carers have been very kind, patient and thorough in their work and are extremely polite.
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that both you and your husband have had a positive experience with our care services. It's wonderful to know that our carers have helped ease your worries and provided you with the respite and time you...
Our experience of all the carers we had look after our mum was absolutely first rate and far exceeded our expectations. They were always warm, caring and considerate. Quite frankly I don't think we could have managed without them. Palliative Care for Mum in her own home was manageable with the assistance of these exceptional carers. Highly recommended. They look after the family too! Five stars!
Have appreciated the efforts from the company to supply the same group of carers on a regular basis. The continuity is a great help in assisting with the care of my husband who has dementia.
Very professional staff that attend to all my wife's needs and work in a warm and helpful manner. Their kindness and caring are exemplary and make my wife feel well cared for.
I can thoroughly recommend TrustBridge Care.
Thank you so much for your kind words and positive review. We are thrilled to hear that you are very pleased with our service and that our staff has made a positive impact with their reliability, friendliness, and respectful care.At TrustBridge Care, we strive to treat all our clients with the...
In addition, the office staff are helpful when I have contacted them.
Thank you for your wonderful review. We are delighted to hear that our staff has been attending to your wife's needs in a professional, warm, and helpful manner. It is our mission to provide exemplary kindness and care, and we are so pleased to know that our efforts have made your wife feel well...
The lady who came to look after my wife was amazing and dedicated to her care. Arrived on time, friendly and supportive. Very much appreciated.
Thank you so much for your kind words about the care your wife received. We are thrilled to hear that the carer who visited was amazing, dedicated, timely, friendly, and supportive. Your feedback means a lot to us, and we are glad to know that the care provided met your expectations and needs. Our...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 April 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for TrustBridge Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for TrustBridge Care.
Meet the Team (12)
As the director of TrustBridge Care, Zirka is the driving force and heart of our organization. Her role encompasses complete oversight of all operations, ensuring that our services run seamlessly from end to end. Zirka personally responds to enquiries from new clients, making sure they feel welcome and supported from their very first interaction with us. Her commitment to fostering trust and quality care shines through every step of the way, setting the foundation for everything we do.
Imran is our registered manager and is central to maintaining compliance and quality across our services. He works closely with our team leaders and oversees the care provided to each of our clients, ensuring it meets our high standards. Imran also handles care assessments for new clients, allowing him to create individualized care plans that meet each client’s unique needs. His dedication to understanding client requirements firsthand allows him to build trust and deliver highly personalized care.
Kristine, our finance manager, expertly manages invoicing, payroll, and all things accounting at TrustBridge Care. She is the go-to person for any questions about billing and payment, always available to provide clear guidance and support. Kristine’s organized and efficient approach ensures that our financial processes run smoothly, allowing us to focus on what matters most: providing excellent care to our clients.
Khloe is our office manager, the main point of contact for HR matters, and a pivotal player in the smooth day-to-day operations of our team. She works closely with our carers, making sure everyone is well-supported and has the resources they need to excel in their roles. Additionally, Khloe keeps all client and carer records up-to-date, ensuring they meet regulatory requirements and reflect our commitment to high standards.
AD is one of our team leaders, with a particular focus on medication management. He ensures that every client’s medication files are accurate, comprehensive, and seamlessly integrated into their care plans and risk assessments. AD’s attention to detail is critical in maintaining client safety and delivering reliable, personalized care.
Sherick serves as another dedicated team leader, with a specialty in training. He oversees the development and ongoing education of our carers, ensuring they have the skills, knowledge, and confidence to deliver the highest standard of care. Sherick’s passion for quality training helps our carers provide effective and compassionate care, reflecting TrustBridge Care’s core values in every interaction.
KC, also a team leader, manages visit notes and conducts spot checks, both in the field and within documentation. His work ensures that our carers are maintaining high standards and that client notes are thorough and accurate. By conducting these checks, KC ensures continuity of care and a consistent quality experience for each client.
At TrustBridge Care, each team member brings vital expertise and a shared commitment to providing compassionate, personalized care. We are proud to be there for you, creating a place where trust, quality, and exceptional care come together for every client, every day.
Mandy brings over four years of hands-on care experience to TrustBridge Care, and we’re thrilled to have her on the team. Her role focuses on ensuring our care plans and client records are always accurate, up to date and in line with our high standards. Mandy also spends time out in the field, offering on-the-ground support, guidance and encouragement to our care team. With her calm approach and deep understanding of care, she’s here to help everyone deliver their best.
Our Senior Carers play an essential role in supporting both our care and compliance teams. They provide guidance, training, and oversight to ensure that our care staff are confident, well-prepared and delivering the highest standards of service. By working closely with the compliance team, they help maintain our commitment to safe, effective and compassionate care for every individual we support.
Adeel plays a key role in ensuring TrustBridge Care runs smoothly and effectively. With a focus on growth and development, Adeel works closely with the leadership team to strengthen and expand the support we provide to our clients and staff.
Sandra brings a wealth of clinical expertise to TrustBridge Care, having worked extensively as a district nurse. Her experience and dedication to person-centred care make her an invaluable member of our team. Sandra will be leading the development of our new clinical team, ensuring we continue to provide safe, effective and compassionate care tailored to the needs of each individual we support.
Frequently Asked Questions about TrustBridge Care
How many Carers does TrustBridge Care employ?
TrustBridge Care employs 120 carers.
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