Quality & Compassion LTD., Regent House, 13 - 15 George Street, Aylesbury, HP20 2HU
View Full Details of Quality & Compassion LtdI can not rate this company enough if you are ever looking for care for a loved one then look no further after my late father's last experience which lasted 6 years and I was pulling my hair out with this company came in and o my God how thay changed the level of care and looked after him and gave him the best year of his life compared with wat he had thay made him laugh thay cleaned him properly fed him properly and took there so seriously my Hart go's out to them all with big love for them all thay even turned up to his funeral you would be hard pushed to find someone like this and trust again so much thanks and love for wat you did X
As a family we are very happy with the care my mother received. She was treated with compassion and dignity, and the carers built a bond with her by knowing her routine and her likes/dislikes. We had clear and open communication ensuring that we could keep my mother safe and also ensure that the carers were able to carry out their role as easily as possible. When my mother's care needs could no longer be met at home, they assisted and provided support and we were sad to say goodbye especially to two staff members in particular who spent a lot of time caring for mum.
The carers helped with my mother at home for a period of about 2 years. During that time I cannot thank the team and managers enough for the help and quality of care, both proactive and reactive. They were always very helpful and empathic, sometimes going above and beyond what was needed. I really do rate and recommend them. Not only did the carers provide the regular service of scheduled visits for meals and showering etc they proactively contacted medical assistance if they thought needed and liaised with me to make sure I was aware. It really all was a help. In addition, the managers were proactive with me in reviewing my mother's care needs. All good and thanks again.
Consistently great care from all staff attending to my awkward needs without any bother. They are very flexible And feed me when required. End up prepared to stay longer when necessary as unpredicted issues occur
From our first meeting with Quality & Compassion Ltd, we knew we were in good hands. All of the carers who came to assist my husband were lovely. Whilst professional, they were so helpful and nothing was too much trouble. They engaged brilliantly with my husband and chatted with him to make him feel comfortable. We cannot recommend them highly enough.
Quality & Compassion Ltd has shown from the start great compassion, professionalism and good understanding and knowledge of how to care for someone with a severe physical disability and complex changing health needs. The entire QC Ltd team has great values and goes out of its way to accommodate the wishes and wants of the service user and their family where possible. Good communication is another strong plus. But one thing that stands out the most is the great continuity of a solid, specialist care team with great personal and caring skills. Despite the daily challenges, QC Ltd make a great positive difference that we greatly appreciate!
Very helpful and friendly. Always on time and explain everything that's going on. Let me know what and when they are doing things. Make Mum feel very comfortable and supportive of her needs. Wash up, tidy up and keep the place looking nice.
I thank you all for your wonderful caring staff helping me get through this very difficult time. We have found all of your carers very helpful thorough and extremely professional Needless to say, we are extremely grateful.
The carers are kind, patient and very supportive. I have been able to feel safe and my mental health difficulties are very carefully managed with advice and support always available from the company's managers who are knowledgeable and make themselves available when needed. After over a year of wonderful, stable care, I feel like all my needs are better understood and that I am supported to have a voice regarding my care needs and any plans in place to support me to move forward and adjust to my increased disability and my poor mental health. Thank you to such a wonderful care company, and everyone who works with me, I do feel like I am making progress.
Having a live-in carer recently for Dad who suffers with Parkinson's dementia. Am so impressed with the professionalism in every area of the service and the dedication of the carers is humbling. Could not be happier.
My husband and I are very happy with the care he receives. The carers have become like part of our extended family. Quality and compassion regularly check in to make sure we are doing OK. They are also great at helping us if we require additional support.
Quality and Compassion stepped in when I had been having great difficulty finding suitable carers for my little boy. Right from the beginning they were very attentive to our needs and it's the first time we felt heard in the time we had been using various other care providers. The carers are very polite, well trained and always leave our home in a very well cared for state. This has been a huge weight off my shoulders as a single mum and sole carer for my son. I wouldn't be without the support they have provided over the last 18 months or so.
It has been the culture of Quality & Compassion Ltd to provide quality, safe and compassionate care to clients, this has been accomplished by intensive training which is continuously provided to enhance the carer's skills, coupled with spot checks and supervision, the company also do advocate for teamwork which is geared towards providing the best care to service users which have been achieved so far through all-round support from the management team.
All my carers are helpful and cheerful. They all do the following! Prepare breakfast - make cup of tea. Wash dishes. Make or change bed. Take rubbish out and replace new bags in bins.
We have established a good routine with our lovely carers who are professional, caring and friendly for which we are very grateful.
The carers who attend me, show the utmost kindness and care, combined with respect to preserve my dignity. They are unfailingly willing and sympathetic.
The care received by my husband is always dignified, friendly and upbeat! They arrive on time and are never in a rush to get away. I regard them as friends, who are always willing to go that extra mile with noncaring tasks I find difficult to do by myself. We couldn't receive a better service.
I have been very impressed with the care I have had from Quality & Compassion, since leaving respite care last June. Great care was taken to match me to a carer and any worries I have had have been quickly addressed. I feel very lucky and blessed to have the care that I have, and have already recommended them to two friends.
I can not rate this company enough if you are ever looking for care for a loved one then look no further after my late father's last experience which lasted 6 years and I was pulling my hair out with this company came in and o my God how thay changed the level of care and looked after him and gave him the best year of his life compared with wat he had thay made him laugh thay cleaned him properly fed him properly and took there so seriously my Hart go's out to them all with big love for them all thay even turned up to his funeral you would be hard pushed to find someone like this and trust again so much thanks and love for wat you did X
As a family we are very happy with the care my mother received. She was treated with compassion and dignity, and the carers built a bond with her by knowing her routine and her likes/dislikes. We had clear and open communication ensuring that we could keep my mother safe and also ensure that the carers were able to carry out their role as easily as possible. When my mother's care needs could no longer be met at home, they assisted and provided support and we were sad to say goodbye especially to two staff members in particular who spent a lot of time caring for mum.
The carers helped with my mother at home for a period of about 2 years. During that time I cannot thank the team and managers enough for the help and quality of care, both proactive and reactive. They were always very helpful and empathic, sometimes going above and beyond what was needed. I really do rate and recommend them. Not only did the carers provide the regular service of scheduled visits for meals and showering etc they proactively contacted medical assistance if they thought needed and liaised with me to make sure I was aware. It really all was a help. In addition, the managers were proactive with me in reviewing my mother's care needs. All good and thanks again.
Consistently great care from all staff attending to my awkward needs without any bother. They are very flexible And feed me when required. End up prepared to stay longer when necessary as unpredicted issues occur
From our first meeting with Quality & Compassion Ltd, we knew we were in good hands. All of the carers who came to assist my husband were lovely. Whilst professional, they were so helpful and nothing was too much trouble. They engaged brilliantly with my husband and chatted with him to make him feel comfortable. We cannot recommend them highly enough.
Quality & Compassion Ltd has shown from the start great compassion, professionalism and good understanding and knowledge of how to care for someone with a severe physical disability and complex changing health needs. The entire QC Ltd team has great values and goes out of its way to accommodate the wishes and wants of the service user and their family where possible. Good communication is another strong plus. But one thing that stands out the most is the great continuity of a solid, specialist care team with great personal and caring skills. Despite the daily challenges, QC Ltd make a great positive difference that we greatly appreciate!
Very helpful and friendly. Always on time and explain everything that's going on. Let me know what and when they are doing things. Make Mum feel very comfortable and supportive of her needs. Wash up, tidy up and keep the place looking nice.
I thank you all for your wonderful caring staff helping me get through this very difficult time. We have found all of your carers very helpful thorough and extremely professional Needless to say, we are extremely grateful.
The carers are kind, patient and very supportive. I have been able to feel safe and my mental health difficulties are very carefully managed with advice and support always available from the company's managers who are knowledgeable and make themselves available when needed. After over a year of wonderful, stable care, I feel like all my needs are better understood and that I am supported to have a voice regarding my care needs and any plans in place to support me to move forward and adjust to my increased disability and my poor mental health. Thank you to such a wonderful care company, and everyone who works with me, I do feel like I am making progress.
Having a live-in carer recently for Dad who suffers with Parkinson's dementia. Am so impressed with the professionalism in every area of the service and the dedication of the carers is humbling. Could not be happier.
My husband and I are very happy with the care he receives. The carers have become like part of our extended family. Quality and compassion regularly check in to make sure we are doing OK. They are also great at helping us if we require additional support.
Quality and Compassion stepped in when I had been having great difficulty finding suitable carers for my little boy. Right from the beginning they were very attentive to our needs and it's the first time we felt heard in the time we had been using various other care providers. The carers are very polite, well trained and always leave our home in a very well cared for state. This has been a huge weight off my shoulders as a single mum and sole carer for my son. I wouldn't be without the support they have provided over the last 18 months or so.
It has been the culture of Quality & Compassion Ltd to provide quality, safe and compassionate care to clients, this has been accomplished by intensive training which is continuously provided to enhance the carer's skills, coupled with spot checks and supervision, the company also do advocate for teamwork which is geared towards providing the best care to service users which have been achieved so far through all-round support from the management team.
All my carers are helpful and cheerful. They all do the following! Prepare breakfast - make cup of tea. Wash dishes. Make or change bed. Take rubbish out and replace new bags in bins.
We have established a good routine with our lovely carers who are professional, caring and friendly for which we are very grateful.
The carers who attend me, show the utmost kindness and care, combined with respect to preserve my dignity. They are unfailingly willing and sympathetic.
The care received by my husband is always dignified, friendly and upbeat! They arrive on time and are never in a rush to get away. I regard them as friends, who are always willing to go that extra mile with noncaring tasks I find difficult to do by myself. We couldn't receive a better service.
I have been very impressed with the care I have had from Quality & Compassion, since leaving respite care last June. Great care was taken to match me to a carer and any worries I have had have been quickly addressed. I feel very lucky and blessed to have the care that I have, and have already recommended them to two friends.